service Mercury Villager 2000 s User Guide

If any of these things happen, even intermittently, have the SRS serviced
at your dealership or by a qualified technician immediately. Unless
serviced, the system may not function properly in the event of a
collision.
Disposal of air bags and air bag equipped vehicles
(including pretensioners)
For disposal of air bags or air bag equipped vehicles, see your local
dealership or qualified technician. Air bags MUST BE disposed of by
qualified personnel.
SAFETY RESTRAINTS FOR CHILDREN
See the following sections for directions on how to properly use safety
restraints for children. Also seeAir Bag Supplemental Restraint
System (SRS)in this chapter for special instructions about using air
bags.
Important child restraint precautions
You are required by law to use safety restraints for children in the U.S.
and Canada. If small children ride in your vehicle (generally children who
are four years old or younger and who weigh 18 kg [40 lbs] or less), you
must put them in safety seats made especially for children. Check your
local and state or provincial laws for specific requirements regarding the
safety of children in your vehicle.
Never let a passenger hold a child on his or her lap while the
vehicle is moving. The passenger cannot protect the child from
injury in a collision.
Always follow the instructions and warnings that come with any infant or
child restraint you might use.
When possible, always place children under age 12 in the rear seat of
your vehicle. Accident statistics suggest that children are safer when
properly restrained in the rear seating positions than in the front seating
position.
Children and safety belts
If the child is the proper size, restrain the child in a safety seat.
Children who are too large for child safety seats (as specified by your
child safety seat manufacturer) should always wear safety belts.
Seating and safety restraints
137

Make sure the corresponding lights illuminate briefly. If a light fails to
illuminate, have the vehicle serviced.
²If the driver's safety belt is fastened, the
light may not illuminate.
STARTING THE ENGINE
1. Turn the key to 4 (START)
without pressing the accelerator
pedal and release as soon as the
engine starts. The key will return to
3 (ON).
2. If the temperature is above ±12ÉC
(10ÉF) and the engine does not
start within five seconds on the first
try, turn the key to OFF, wait 10
seconds and try again.
3. If the temperature is below -12É C (10É F) and the engine does not
start in 15 seconds on the first try, turn the key OFF and wait 10
CE
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Starting
149

seconds and try again. If the engine does not start in two attempts, Press
the accelerator pedal all the way to floor and hold. Turn the key to
START position.
4. When the engine starts, release the key, then release the accelerator
pedal gradually as the engine speeds up.
5. After idling for a few seconds, apply the brake and release the parking
brake.
Using the engine block heater (if equipped)
An engine block heater warms the engine coolant, which improves
starting, warms up the engine faster and allows the heater-defroster
system to respond quickly. Use of an engine block heater is strongly
recommended if you live in a region where temperatures reach -23ÉC
(-10ÉF) or below.
For best results, plug the heater in at least three hours before starting
the vehicle. Using the heater for longer than three hours will not harm
the engine, so the heater can be plugged in the night before starting the
vehicle.
To prevent electrical shock, do not use your heater with
ungrounded electrical systems or two-pronged (cheater)
adapters.
Guarding against exhaust fumes
Although odorless and colorless, carbon monoxide is present in exhaust
fumes. Take precautions to avoid its dangerous effects.
If you ever smell exhaust fumes of any kind inside your vehicle,
have your dealer inspect and fix your vehicle immediately. Do
not drive if you smell exhaust fumes. These fumes are harmful and
could kill you.
Have the exhaust and body ventilation systems checked whenever:
²the vehicle is raised for service.
²the sound of the exhaust system changes.
²the vehicle has been damaged in a collision.
Starting
150

BRAKES
Your service brakes are self-adjusting. Refer to the scheduled
maintenance guide for scheduled maintenance.
Occasional brake noise is normal and often does not indicate a
performance concern with the vehicle's brake system. In normal
operation, automotive brake systems may emit occasional or intermittent
squeal or groan noises when the brakes are applied. Such noises are
usually heard during the first few brake applications in the morning;
however, they may be heard at any time while braking and can be
aggravated by environmental conditions such as cold, heat, moisture,
road dust, salt or mud. If a ªmetal-to-metal,º ªcontinuous grindingº or
ªcontinuous squealº sound is present while braking, the brake linings
may be worn-out and should be inspected by a qualified service
technician.
Anti-lock brake system (ABS) (if equipped)
On vehicles equipped with an anti-lock braking system (ABS), a noise
from the hydraulic pump motor and pulsation in the pedal may be
observed during ABS braking events. Pedal pulsation coupled with noise
while braking under panic conditions or on loose gravel, bumps, wet or
snowy roads is normal and indicates proper functioning of the vehicle's
anti-lock brake system. The ABS performs a self-check after you start
the engine and begin to drive away. A brief mechanical noise may be
heard during this test. This is normal. If a malfunction is found, the ABS
warning light will come on. If the vehicle has continuous vibration or
shudder in the steering wheel while braking, the vehicle should be
inspected by a qualified service technician.
The ABS operates by detecting the
onset of wheel lockup during brake
applications and compensates for
this tendency. The wheels are
prevented from locking even when
the brakes are firmly applied. The
accompanying illustration depicts
the advantage of an ABS equipped
vehicle (on bottom) to a non-ABS
equipped vehicle (on top) during hard braking with loss of front braking
traction.
Driving
152

ABS warning lampABS
TheABSwarning lamp in the instrument cluster momentarily illuminates
when the ignition is turned to the ON position. If the light does not
illuminate momentarily at start up, remains on or continues to flash, the
ABS needs to be serviced.
With the ABS light on, the anti-lock
brake system is disabled and normal
braking is still effective unless the
brake warning light also remains
illuminated with parking brake
released. (If your brake warning lamp illuminates, have your vehicle
serviced immediately.)
Using ABS
²In an emergency or when maximum efficiency from the ABS is
required, apply continuous force on the brake. The ABS will be
activated immediately, thus allowing you to retain full steering control
of your vehicle and, providing there is sufficient space, will enable you
to avoid obstacles and bring the vehicle to a controlled stop.
²The Anti-Lock system does not decrease the time necessary to apply
the brakes or always reduce stopping distance. Always leave enough
room between your vehicle and the vehicle in front of you to stop.
²We recommend that you familiarize yourself with this braking
technique. However, avoid taking any unnecessary risks.
Parking brake
Apply the parking brake whenever
the vehicle is parked. To set the
parking brake, press the parking
brake pedal down until the pedal
stops.
P!
BRAKE
PUSH
TO
RELEASE
Driving
153

If the parking brake is fully released, but the brake warning lamp
remains illuminated, the brakes may not be working properly.
See your dealer or a qualified service technician.
Understanding gearshift positions
Your automatic transaxle electronically controls the shift feel by using an
adaptive learning strategy. This feature is designed to optimize shift
smoothness. It is normal for your transaxle to shift firmly during the first
few hundred kilometers (miles) of operation until the adaptive strategy
has been learned. The adaptive learning strategy is maintained by power
from the battery. When the battery is disconnected or a new battery is
installed, the transaxle must relearn its adaptive strategy. Optimal
shifting will resume within a few hundred kilometers (miles) of
operation.
P (Park)
Always come to a complete stop
before shifting into P (Park). Make
sure the gearshift lever is securely
latched in P (Park). This locks the transaxle and prevents the front
wheels from rotating.
Always set the parking brake fully and make sure the gearshift is
latched in P (Park). Turn off the ignition whenever you leave
your vehicle.
R (Reverse)
With the gearshift lever in R
(Reverse), the vehicle will move
backward. You should always come
to a complete stop before shifting into and out of R (Reverse).
N (Neutral)
With the gearshift lever in the N
(Neutral) position, the vehicle can
be started and is free to roll. Hold
the brake pedal down while in this position.
P RND21
P RND21
P RND21
Driving
156

TRAILER TOWING
The trailer towing table shows the maximum allowable maximum GCWR
and trailer weight.
Maximum GCWR - kg (lbs.)Trailer weight range
(0 - maximum) - kg (lbs.)
3 628 ( 8 000) 0-1 588 (0-3 500)
Do not exceed the GVWR or the GAWR specified on the
certification label.
Towing trailers beyond the maximum recommended gross trailer
weight could result in engine damage, transmission/axle damage,
structural damage, loss of control, and personal injury.
The optional Trailer Tow Prep Package is recommended for towing of
any trailer since it provides a heavy duty battery, conventional size spare
tire and wiring.
Trailer towing puts additional loads on your vehicle's engine,
transmission, axle, brakes, tires, and suspension. For your safety and to
maximize vehicle performance, be sure to use the proper equipment
while towing.
Follow these guidelines to ensure safe towing procedure:
²Stay within your vehicle's load limits. If exceeded, cargo should be
removed from the trailer and/or the vehicle until all weights are within
specified limits.
²Thoroughly prepare your vehicle for towing. Refer toPreparing to
towin this chapter.
²Use extra caution when driving while trailer towing. Refer toDriving
while you towin this chapter.
²Service your vehicle more frequently if you tow a trailer. Refer to the
severe duty schedule in the Scheduled Maintenance Guide.
²Do not tow a trailer until your vehicle has been driven at least 800 km
(500 miles).
²Refer to the instructions included with towing accessories for the
proper installation and adjustment specifications.
Driving
162

Trailer brakes
Electric brakes and manual, automatic or surge-type trailer brakes are
safe if installed properly and adjusted to the manufacturer's
specifications. The trailer brakes must meet local and Federal
regulations.
Do not connect a trailer's hydraulic brake system directly to your
vehicle's brake system. Your vehicle may not have enough
braking power and your chances of having a collision greatly increase.
The braking system of the tow vehicle is rated for operation at the
GVWR not GCWR.
Trailer lamps
Trailer lamps are required on most towed vehicles. Make sure your
trailer lamps conform to local and Federal regulations. See your dealer or
trailer rental agency for proper instructions and equipment for hooking
up trailer lamps.
Driving while you tow
When towing a trailer:
²Ensure that you turn off your speed control. The speed control may
shut off automatically when you are towing on long, steep grades.
²Consult your local motor vehicle speed regulations for towing a trailer.
²Use a lower gear when towing up or down steep hills. This will
eliminate excessive downshifting and upshifting for optimum fuel
economy and transaxle cooling.
²Anticipate stops and brake gradually.
Exceeding the GCWR rating may cause internal transaxle damage
and void your warranty coverage.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your scheduled maintenance guide for
more information.
Driving
164

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60,000 km (36,000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80,000 km (50,000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing of your disabled vehicle to the nearest Ford dealership, or your
selling dealer if within 25 kms (15.5 miles) of the nearest Ford
Dealership (one tow per disablement). Even non-warranty related
tows, like accidents or getting stuck in the mud or snow, are covered
(some exclusions apply, such as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, it is found in
the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1-800-241-3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1±800±521±4140.
Call 1±800±665±2006 in Canada.
Roadside emergencies
166

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member, your roadside assistance center.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
If your vehicle is to be towed from the rear using wheel lift equipment,
the front wheels (drive wheels) must be placed on a dolly to prevent
damage to the transmission.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company provides a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Roadside emergencies
185