ESP NISSAN ALTIMA HYBRID 2008 L32A / 4.G Warranty Booklet
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Page 7 of 54
3NISSAN’S COMMITMENT TO CUSTOMER SATISFACTION
ASSISTANCE OUTSIDE OF WARRANTY
In our continuing effort to convey our commitment
to service and customer satisfaction, Nissan may
occasionally offer to pay or reimburse for part or all of
the cost of making certain, specifi c repairs beyond or
outside of the terms of the warranty for some specifi c
vehicle models. (Some states refer to such programs as
“adjustment programs”) . In such circumstances Nissan
mails notices to all known registered owners of affected
vehicles. You may additionally inquire of your authorized
Nissan Dealer or of Nissan directly at the number listed
below of the applicability of such programs to your
vehicle.
Please also review the
"Supplement to the
2008 Nissan Warranty
Information Booklet &
2008 Nissan Owner's
Manual" for important
information concerning
consumer rights in your
state.
Nissan may occasionally offer special assistance that may
pay for part or all of vehicle repairs beyond the expiration
of the limited warranty period on a case by case basis.
Should you experience unusual diffi culties with your vehicle
please discuss the situation with your dealer. If your dealer
is unable to assist you, you may call the Nissan Consumer
Affairs Department at 1-800-NISSAN-1 to discuss your
concern. You will need to provide the Model, Model Year,
VIN (Vehicle Identifi cation Number) , mileage, maintenance
history, a detailed explanation of the concern, and why you
believe that Nissan should be responsible for the repair.
Your request will be individually investigated and you will
be informed of Nissan’s decision.
Page 9 of 54
5
■ ADJUSTMENT COVERAGE
Service adjustments not usually associated with the
replacement of parts, such as wheel alignment, are
covered only during the fi rst 12 months or 12,000
miles, whichever comes fi rst.
■ REFRIGERANT RECHARGE ONLY COVERAGE
Refrigerant recharge not associated with the repair or
replacement of a warranted part is covered only during
the fi rst 12 months, regardless of the mileage.
■ HYBRID ELECTRIC VEHICLE (HEV) SYSTEM WARRANTY
This warranty covers repairs needed to correct defects in
materials or workmanship of the components listed here
and supplied by Nissan, subject to the exceptions indicated
under "What is Not Covered" sections of this manual:
- Hybrid Vehicle Control ECU
- High Voltage Battery Pack (Hybrid Vehicle Battery)
- Inverter Unit
Coverage is for 96 months or 100,000 miles, whichever occurs fi rst.
NO CHARGEWarranty repairs will be made at no charge for parts and/or
labor (except for batteries and tires, in which case you may pay
certain charges as noted above or as described in the applicable
tire warranty found later in this booklet) . Any needed parts
replacement will be made using genuine Nissan or
Nissan approved new or remanufactured parts.
case and all internal parts, seals and gaskets, clutch cover
and housing, and electronic transmission controls.
DRIVETRAIN
Drive shafts, fi nal drive housing and all internal parts,
propeller shafts, universal joints, bearings, seals and
gaskets.
RESTRAINT SYSTEM
Air bags and related electronic control systems.
■
CORROSION COVERAGE (PERFORATION FROM
CORROSION)
Any body sheet metal panel supplied by Nissan found to
have developed perforation (rust-through) due to corro-
sion in normal use is covered for 60 months, regardless
of mileage, except for those items listed under “WHAT IS
NOT COVERED”. No additional rust proofi ng applications
are required. Perforation is a condition in which any body
sheet metal panel has corroded from one surface through
to another.
■ ORIGINAL EQUIPMENT BATTERY COVERAGE*
The coverage period is 36 months or 36,000 miles,
whichever comes fi rst. A defective original equipment battery
which is unserviceable within the fi rst 12 months and 36,000
miles will be replaced free of charge. After 12 months but
within 24 months and 36,000 miles, you will pay 50% of
the replacement battery’s suggested retail price plus any
applicable taxes. After 24 months but within 36 months
and 36,000 miles, you will pay 75% of the replacement
battery’s suggested retail price plus any applicable taxes.
Nissan will pay the rest, including all labor to remove and
replace the defective battery.
TOWING COVERAGE
If your vehicle is inoperative due to the failure of a
warranted part, towing service to the nearest authorized
Nissan dealer is covered for 36 months or 36,000 miles,
whichever comes fi rst.
2008 NEW HYBRID VEHICLE LIMITED WARRANTY
OBTAINING WARRANTY SERVICE■ You must take the vehicle to an authorized Nissan dealer
in the United States or Canada during regular business
hours at your expense in order to obtain warranty service.
The names and addresses of authorized Nissan dealers
are listed in telephone directories.
■ Note that complaints related to failure to comply with proper use of the vehicle as described in the applicable OWNER’S
MANUAL (including the lack of availability or use of proper
fuel and fl uids) , or the vehicle’s lack of compliance with local
regulations or environmental requirements of any country
(other than the U.S. or Canada) are not covered by this
warranty.
MAINTENANCE AND RECORDSAs a condition of this warranty, you are responsible for properly
using, maintaining and caring for your vehicle as outlined
in your OWNER’S MANUAL and your NISSAN SERVICE
& MAINTENANCE GUIDE, and maintaining copies of all
maintenance records & receipts for review by Nissan. Failure
to do so is likely to result in the denial of warranty coverage.
Evidence of the performance of the required maintenance
should be kept and presented as proof of such maintenance
in connection with related warranty repairs. To assist you in
maintaining appropriate records, the maintenance log located
in your NISSAN SERVICE & MAINTENANCE GUIDE can be
used along with supporting repair invoices, receipts and other
such records.
(Continued on page 6)
(See following page for
"WHAT IS NOT COVERED." )
d
*
Does not apply to High Voltage Battery; see Hybrid Electric Vehicle (HEV) System Warranty (this page) .
Page 14 of 54
10
Ts
f
n
s
VThe following statement is required to be provided by
regulations of the California Air Resources Board.
YOUR WARRANTY RIGHTS AND
OBLIGATIONS
The California Air Resources Board is pleased to explain
the emission control system warranty on your 2008 vehicle.2
In California, new motor vehicles must be designed, built
and equipped to meet the State’s stringent anti-smog
standards. Nissan
3 must warrant the emission control
system on your vehicle for the periods of time listed below
provided there has been no abuse, neglect or improper
maintenance of your vehicle.
Your emission control system may include parts such as the
fuel-injection system, the ignition system, catalytic converter
and engine computer. Also included may be hoses, belts,
connectors and other emission-related assemblies.
Where a warrantable condition exists, Nissan will repair
your vehicle at no cost to you including diagnosis, parts
and labor.
MANUFACTURER’S WARRANTY
COVERAGE
For 15 years or 150,000 miles (whichever occurs fi rst):
1) If your vehicle fails a Smog Check inspection, all necessary repairs and adjustments will be made
by Nissan to ensure that your vehicle passes the
inspection. This is your emission control system
CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES1
1 These warranties also apply to all Model Year 2008 Nissan Hybrid Vehicles sold or registered as new in the states of New York, Maine, Massachusetts, Rhode Island, Connecticut,
Vermont, or New Jersey.
2 Throughout this Limited Emission Control Warranty, “vehicle” means a Nissan model vehicle.3 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which distributes Nissan vehicles in the United States.
(Continued on page 11)
If you have any questions regarding your warranty
rights and responsibilities, you should contact Nissan’s
Consumer Affairs Department at 1-800-NISSAN-1
(1-800-647-7261) or the California Air Resources Board
at 9528 Telstar Avenue, El Monte CA 91731.
PERFORMANCE WARRANTY.
2) If any emission-related part on your vehicle is defective, the part will be repaired or replaced
by Nissan. This is your emission control system
DEFECTS WARRANTY.
OWNER’S WARRANTY
RESPONSIBILITIES
As the vehicle owner, you are responsible for the
performance of the required maintenance listed in your
owner’s manual. Nissan recommends that you retain all
receipts covering maintenance on your vehicle, but Nissan
cannot deny warranty solely for the lack of receipts or for
your failure to ensure the performance of all scheduled
maintenance.
You are responsible for presenting your vehicle to a Nissan
dealer as soon as a problem exists. The warranty repairs
should be completed in a reasonable amount of time, not
to exceed 30 days.
As the vehicle owner, you should also be aware that Nissan
may deny you warranty coverage if your vehicle or a part
has failed due to abuse, neglect, improper maintenance
or unapproved modifi cations.
Page 16 of 54
12CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES
Performance Warranty because you use a certifi ed part
for maintenance or repair.
Maintenance Service and Replacement Parts
Important information concerning maintenance service
and replacement parts is in the Limited Warranty on
Nissan Replacement Parts and Accessories section of this
booklet. No warranty claim will be denied solely because a
non-Nissan part was used for maintenance or repair.
California Vehicle Inspection Program
Under this program, if your vehicle fails a “smog check” test,
you may choose to have diagnosis of the failure and repairs
made at a Nissan dealer or at another service facility. If
the inspection failure is the result of a condition covered
by these warranties, you must take your vehicle to an
authorized Nissan dealer for warranty repairs. This includes
parts, labor and diagnosis. You must pay for diagnostic
costs if performed at another service facility except in the
case of emergency repairs as outlined below.
You must pay for all diagnostic and repair costs of an
inspection failure as required by law if the failure was
caused by conditions not covered by these warranties. If
the failure is the result of a combination of conditions, you
must pay for only the diagnostic and repair costs related
to items not covered by these warranties.
Emergency Repairs
In case of an emergency, when an authorized Nissan
dealer is not reasonably available, warranty repairs may
be performed at any service facility or by the owner using
any replacement parts. Nissan will reimburse you for
such repairs, including diagnosis, up to the amount of
Nissan’s suggested retail price for parts and labor charges
based on Nissan’s recommended time allowance for the
warranty repair and the geographically appropriate hourly
WHAT IS NOT COVEREDThese warranties do not cover:
1. Normal maintenance, service and parts replacement as outlined in the emission control maintenance
instructions of your OWNER’S MANUAL and your
NISSAN SERVICE & MAINTENANCE GUIDE.
2. Failures directly as a result of:
Lack of performance of required emission control maintenance as outlined in your OWNER’s MANUAL
and your
NISSAN SERVICE & MAINTENANCE
GUIDE.
Misuse, accident or modifi cation.
Improper adjustment or installation of parts during the performance of maintenance (non-warranty)
services.
Tampering with or disconnecting any part
affecting vehicle emissions.
The use of fuel other than that specified in your OWNER’S MANUAL or fuel with
contaminants which the fuel fi lter is not designed
to remove.
3. In the case of the Performance Warranty, the use of any non-Nissan part not certifi ed in accordance
with Federal requirements which is defective or
not equivalent from an emissions stand point to
the original equipment part.
4. In the case of the Defects Warranty, parts not supplied by Nissan or damage to other parts
caused directly by non-Nissan parts.
5. In the case of the Performance Warranty, costs of determining the cause of a vehicle failing a Cali
fornia “smog check” test if such failure is found
not to be covered.
WHAT YOU MUST DOIn order to obtain warranty service you must deliver the
vehicle to any authorized Nissan dealer in the United
States at your expense. You are responsible for the
required maintenance on your vehicle as outlined in the
maintenance instructions in your
NISSAN SERVICE &
MAINTENANCE GUIDE. Nissan recommends that you
retain all receipts covering maintenance on your vehicle,
but Nissan cannot deny warranty solely for the lack of
receipts or for your failure to ensure the performance of
all scheduled maintenance.
WHAT NISSAN WILL DOWarranty repairs will be made at no charge for parts and/
or labor, including diagnosis and tax. Any needed parts
re-placement will be made using new or remanufactured
parts.
OTHER WARRANTY TERMSPerformance Warranty Claims Procedure
You may make a claim under the Performance Warranty
immediately after the failure of a “smog check” test. You
must provide proof of this failure when making your claim in
order to avoid additional “smog check” test charges.
You will be told whether Nissan will honor your claim
within 30 days of the date you make the claim, unless
a shorter time period is required by law. If your claim is
denied, Nissan will notify you in writing of the reason. If
we do not notify you within this time period, we will repair
your vehicle under this warranty at no cost to you. The
time period for notifi cation will not apply if you request a
delay or a delay is caused by events not under the control
of Nissan dealers. No claim will be denied under the
(Continued on page 13)
Page 20 of 54
16BFGOODRICH TIRE LIMITED WARRANTY
WHAT THE CONSUMER MUST DOWhen making a claim under the terms of this warranty, the
consumer must present the tire to an authorized BFGoodrich
Dealer. To locate an Authorized Tire Dealer, check the
yellow pages under “Tire Dealers - Retail.”
The vehicle on which the tire was used should be available
for inspection.
It is essential that you read and understand the safety and
maintenance recommendations (see Safety Maintenance
Information) for your tires.
CONDITIONS AND EXCLUSIONSTHIS WARRANTY DOES NOT PROVIDE COMPENSATION
FOR LOSS OF TIME, LOSS OF USE OF VEHICLE,
INCONVENIENCE OR CONSEQUENTIAL DAMAGE.
TIRES PRESENTED FOR CLAIM REMAIN THE
PROPERTY OF THE CONSUMER AND BFGOODRICH
BRAND ACCEPTS NO RESPONSIBILITY FOR LOSS OF,
OR DAMAGE TO, TIRES WHICH ARE IN THE CUSTODY
OR CONTROL OF A BFGOODRICH TIRE DEALER FOR
THE PURPOSE OF INSPECTION FOR WARRANTY
ADJUSTMENT. IN THE EVENT OF A DISPUTED CLAIM,
THE CONSUMER MUST MAKE THE TIRE AVAILABLE
FOR FURTHER INSPECTION.
NO BFGOODRICH REPRESENTATIVE, EMPLOYEE OR
DEALER HAS THE AUTHORITY TO MAKE OR IMPLY
ANY REPRESENTATION, PROMISE OR AGREEMENT,
WHICH IN ANY WAY VARIES THE TERMS OF THIS
WARRANTY. THIS WARRANTY APPLIES ONLY IN THE UNITED
STATES AND CANADA.
CONSUMER RIGHTS
THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE AND PROVINCE
TO PROVINCE.
SAFETY MAINTENANCE INFORMATION
Read your vehicle owners manual, the information on the
sidewall of your tires, the vehicle tire information placard
and the Important Tire Safety Information section of this
booklet for essential safety and maintenance information.THE WARRANTORThe warrantor of BFGoodrich Tires is Michelin North
America, Inc. 1 Parkway South, P.O. Box 19001, Greenville,
South Carolina 29602-9001.
For Consumer Assistance, Please Call Toll Free:
1-877-788-8899
Or Write:
Consumer Relations
P.O. Box 19026, Greenville, SC 29602-9026
DANGERDisregarding any of the safety precautions and
instructions contained in the Owner’s Manual or the
Important Tire Safety Information in this booklet may
result in tire failure or explosion causing serious personal
injury or death.
Page 25 of 54
21
personal injury to you or a bystander. Never exceed 35
mph/60 km/h as indicated on your speedometer. Use a
gentle backward and forward rocking motion to free your
vehicle for continued driving. Never stand near or behind a
tire spinning at high speed as, for example, while attempting
to push a vehicle that is stuck or when an on-the-car spin
balance machine is in use.
DO CHECK YOUR TIRES FOR WEARAlways remove tires from service when they reach two
thirty-seconds of an inch (2/32") remaining tread depth.
All new tires have treadwear indicators which appear as
smooth banks in the tread grooves when they wear to
the two thirty-seconds of an inch (2/32") level. Many wet
weather accidents result from skidding on bald or nearly
bald tires. Excessively worn tires are also more susceptible
to penetrations.
SIDEWALL TREATMENTSDunlop sidewalls are specially compounded to resist ozone
cracking or weather-cracking.
Use a mild soap solution to clean sidewalls, white striping
or lettering, and rinse off with plain water. Instruct service
per-sonnel and customers never to apply any other material
to enhance sidewall appearance. These may degrade rubber
and remove inherent ozone resistance.
DO CHECK YOUR TIRES FOR DAMAGEFrequent inspection of your tires for signs of damage and
their general condition is important for safety. If you have
any questions, have your tire dealer inspect them. Impacts,
penetrations, cracks, knots, bulges, or air loss always
require tire removal and expert inspection. Never perform
a temporary repair or use an innertube as a substitute for a
proper repair. Only qualifi ed persons should repair tires.
PROPER TIRE REPAIRNOTE : Dunlop does not warrant any inspection or repair
process. The repair is entirely the responsibility of the
repairer and should be made in accordance with established
Rubber Manufacturers Association (RMA) procedures.
DON’T ATTEMPT TO MOUNT
YOUR OWN TIRES
Serious injury may result from explosion of tire/rim
assembly due to improper mounting procedures. Follow
tire manufacturer’s instructions and match tire diameter
to rim surfaces. Lock assembly on mounting machine or
place in safety cage. STAND BACK and never exceed
40 psi to seat beads. Never use a volatile substance or
a rubber “donut” (also known as a bead expander or “O-
Ring”) to aid bead seating. Only specially trained persons
should mount tires.
DON’T MIX TIRES OF DIFFERENT SIZES
AND TYPES ON THE SAME AXLE
For optimum handling and control, Dunlop recommends
fi tment of four (4) tires of the same type and size unless
otherwise specifi ed by the vehicle manufacturer.
FOLLOW THESE ADDITIONAL
GUIDELINES:
Fit newest tires on rear axle. If radials and non-radials must
be fi tted to the same vehicle, fi t radials on rear axle. Never
mix radials and non-radials on the same axle. When fi tting
snow tires or all-season tires to performance vehicles,
always fi t in sets for four. Do not fi t tires with different
speed ratings.
Use of lift kits with some vehicle/tire combinations can
cause instability. When changing tire sizes, always consult
dealer for optimum rim width and carefully check vehicle/tire
clearances.
RETREADED TIRESRetreaded passenger and light truck tires are not warranted
by Dunlop for any reason. Dunlop speed ratings and U.S.
Department of Transportation test compliance certifi cations
are voided for retreaded tires.
DO MAINTAIN VEHICLE SUSPENSION,
WHEEL ALIGNMENT AND BALANCE
AND ROTATE YOUR TIRES
Lack of rotation, worn suspension parts, underinfl ation/over-
infl ation, wheel imbalance, and misalignment can cause
vibration or irregular tire wear. Rotate your tires according
to your vehicle manufacturer’s recommendations or at
maximum intervals of 6,000 miles/10,000 km.
LIGHTWEIGHT TEMPORARY
SPARE TIRES IMPORTANT SAFETY
INSTRUCTIONS
• Limit vehicle speed when using the lightweight temporary spare tire to 50 mph/80 km/h or less.
• Check the infl ation pressure before using and at least weekly. Maintain cold tire pressure in accordance with
that molded on the tire sidewall or found in your vehicle
owner’s manual. When infl ating or adding air to light-
weight temporary spare tire, be very careful, since the
smaller tire volume can gain pressure quickly. Leave
valve core in place and add infl ation air in short bursts.
Check the pressure often with an in-line or hand gauge
until the specifi ed pressure is reached.
• The lightweight temporary spare tire may lower ground clear-ance when used. Reduce speed and avoid driving
over large obstacles or through chuckholes and other
road hazards.
• Check your car owner’s manual for other special clearance precautions when using the lightweight
DUNLOP PASSENGER TIRE LIMITED WARRANTY
(Continued on page 22)
Page 28 of 54
24
4. WHAT IS NOT COVERED BY THE ADJUSTMENT POLICY
a. The following conditions are not covered:
Road Hazard: Cuts, snags, punctures, bruises or
impact breaks and any damage caused by puncture
or tire repair.
Ride/Vibration: After “Free Replacement Policy” (set forth in section 2A) expires.
Tire Damage or Failure Resulting From Improper Operation or Maintenance: Load, speed, and
infl ation practices causing excessive operational
temperatures to exceed the tire capabilities.
Tire damage (including irregular treadwear) or failure resulting from: improper mounting or demounting,
damaged rim, wheel alignment, tire trueing, chain
damage, brakes or any similar mechanical problem,
extreme temperature exposure, misuse, negligence,
and abusive driving such as tire spinning, racing or
accident damage.
Tire failure resulting from intentional alterations: such as adding a white inlay on a blackwall or sealant
materials.
Age Conditions: Weather checking/cracking coverage is for a maximum period of 48 months
from the date of purchase.
b. General Exclusions -
Tire(s) submitted for an adjustment in service for
longer than 72 months from date of purchase*, are
not covered by this policy.
Tire(s) on any vehicle registered and normally operated outside the United States and Canada are
not covered under this Policy. For tires on vehicles
normally operated outside the United States and
Canada, see the nearest General Tire dealer or
distributor for local coverage. Tire(s) transferred from the vehicle on which they
were originally installed are not covered under this
Policy.
Company does not offer tread wearout coverage up to a predetermined mileage under this Policy.
Tire(s) used in racing related activities or competitive events are not covered by this Policy.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. NO
OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, ARE MADE OR INTENDED BY COMPANY.
COMPANY DISCLAIMS ALL IMPLIED WARRANTIES,
INCLUDING WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED IN DURATION
TO THE DURATION OF THIS WRITTEN WARRANTY.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU.
NO COMPANY EMPLOYEE, RETAILER OR DEALER
HAS THE AUTHORITY TO MAKE ANY WARRANTY,
REPRESENTATION, PROMISE OR AGREEMENT ON
BEHALF OF COMPANY EXCEPT AS STATED IN THIS
LIMITED WARRANTY.
TO THE EXTENT PERMITTED BY LAW, COMPANY
DISCLAIMS LIABILITY FOR ALL CONSEQUENTIAL AND
INCIDENTAL DAMAGES. THE REMEDIES SET FORTH
IN THIS LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY.
SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES SO THE ABOVE LIMITATIONS OR
EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM
STATE TO STATE.5. COMPANY'S OBLIGATIONSAny replacement qualifying under this Adjustment Policy
will be made by any General brand authorized dealer or
vehicle dealer authorized to handle General brand tire
adjustments. Company will replace the tire pursuant to
the terms of this Adjustment Policy.
6. OWNER’S OBLIGATIONSTo make a claim under this Policy concerning any tire which
is covered by this Policy, you must present your claim with
the tire to any General brand tire dealer or vehicle dealer
authorized to handle General brand tires. For the nearest
General brand tire dealer, check the Yellow Pages, or use
the General brand Internet address, or one of the “800”
numbers shown under “For Customer Assistance.” To be
eligible for the terms of this Policy, you need to present
your new vehicle registration form or new vehicle sales
invoice showing date of purchase. Tires replaced on an
adjustment basis become the property of Company. You
will be required to sign the Company Limited Warranty
Claim Form or dealer replacement sales receipt.
You are responsible for payment of all applicable taxes
demounting, mounting and balancing charges set forth
under this Policy. You are also responsible for payment of
local tire-disposal fees and any parts or service regardless
of mileage or months of service. This includes payment for
tire rotation, alignment, towing, road service, valve stems
and tire repairs.
GENERAL TIRE LIMITED WARRANTY
(Continued on page 25)
Page 29 of 54
25GENERAL TIRE LIMITED WARRANTY
Owner is responsible for maintaining proper tire air pressure
and for proper maintenance of the tire.
THE WARRANTORThe warrantor of General brand tires is Continental
Tire North America, Inc., 1800 Continental Blvd.,
Charlotte, NC 28273.
For Customer Assistance:
1-800-847-3349 (Nationwide)
1-800-461-1776 (In Canada)
http://www.generaltire.com
SAFETY WARNINGDisregarding any of the safety precautions and
instructions contained in the Owner’s Manual or the
Important Tire Safety Information in this booklet may
result in tire failure or explosion causing serious personal
injury or death.
Page 33 of 54
29
WHAT THE CONSUMER MUST DOWhen making a claim under the terms of this warranty, the
consumer must present the tire to an authorized Michelin
Dealer. To locate an Authorized Tire Dealer, check the
yellow pages under “Tire Dealers - Retail.”
The vehicle on which the tire was used should be available
for inspection.
It is essential that you read and understand the safety and
maintenance recommendations (see Safety Maintenance
Information) for your tires.
CONDITIONS AND EXCLUSIONSTHIS WARRANTY DOES NOT PROVIDE COMPENSATION
FOR LOSS OF TIME, LOSS OF USE OF VEHICLE,
INCONVENIENCE OR CONSEQUENTIAL DAMAGE.
TIRES PRESENTED FOR CLAIM REMAIN THE
PROPERTY OF THE CONSUMER AND MICHELIN
ACCEPTS NO RESPONSIBILITY FOR LOSS OF, OR
DAMAGE TO, TIRES WHICH ARE IN THE CUSTODY
OR CONTROL OF A MICHELIN TIRE DEALER FOR
THE PURPOSES OF INSPECTION FOR WARRANTY
ADJUSTMENT. IN THE EVENT OF A DISPUTED CLAIM,
THE CONSUMER MUST MAKE THE TIRE AVAILABLE
FOR FURTHER INSPECTION. NO MICHELIN REPRESENTATIVE, EMPLOYEE OR
DEALER HAS THE AUTHORITY TO MAKE OR IMPLY
ANY REPRESENTATION, PROMISE OR AGREEMENT,
WHICH IN ANY WAY VARIES THE TERMS OF THIS
WARRANTY.
THIS WARRANTY APPLIES ONLY IN THE UNITED
STATES AND CANADA.
CONSUMER RIGHTS
THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE AND PROVINCE
TO PROVINCE.
SAFETY MAINTENANCE INFORMATION
Read your vehicle owners manual, the information on the
sidewall of your tires, the vehicle tire information placard
and the Important Tire Safety Information section of this
booklet for essential safety and maintenance information.
THE WARRANTORThe warrantor of Michelin Tires is Michelin North America,
Inc. 1 Parkway South, P.O. Box 19001, Greenville, South
Carolina 29602-9001.
For Customer Assistance:
1-800-TIRE HELP (800-847-3435) - U. S.
1-800-461-8473 - Canada (outside Quebec)
1-800-565-7638 - Canada (Quebec)
DANGERDisregarding any of the safety precautions and
instructions contained in the Owner’s Manual or the
Important Tire Safety Information in this booklet may
result in tire failure or explosion causing serious personal
injury or death.
MICHELIN TIRE LIMITED WARRANTY
Page 34 of 54
30
PASSENGER TIRES AND LIGHT TRUCK
TIRES LIMITED WARRANTY
Toyo Tire (U.S.A.) Corporation warrants Toyo brand
passenger tires and light truck tires mounted on vehicles as
original equipment for adjustable conditions as follows:
1. What is covered by the warranty:
Toyo brand passenger and light truck tires are warranted for adjustable conditions other than those listed under
“What Is Not Covered” for the new original usable
tread down to the treadwear indicators (2/32nd"
tread remaining) or for 60 months from the date of
manufacture, whichever comes fi rst. The DOT serial
number on the sidewall of the tire will be used to
determine date of manufacture. This time limit does
not apply to Toyo temporary spare tires. Presence of
a manufacturing anomaly is not necessarily required to
qualify for adjustment.
(A) When less than 25% of the original usable tread
of a radial tire, or less than 50% of the original
usable tread of a temporary spare tire has been
worn, the tire will be replaced with a new Toyo tire
free of charge, including mounting and balancing.
(Adjustments for ride disturbances or vibration,
which cannot be corrected by balancing are only
adjustable in the fi rst 25% of usable tread.) Service
charges or any applicable taxes are payable by
you.
(B) When more than 25% of the original usable tread
of a radial tire, or more than 50% of the original
usable tread of a temporary spare tire has been worn
the user must pay for the cost of a replacement
tire based on the amount of tread used. This is calculated by dividing the number of 32nds of an
inch used by the original usable tread depth and
multiplying by the actual current dealer selling price.
Service charges or any applicable taxes are payable
by you.
2. What is not covered by the warranty: (A) Mileage is not warranted.
(B) Damage due to road hazards whether repairable or not (such as cuts, snags, bruises, impact or
punctures, improper tire chains) .
(C) Irregular tread wear or rapid tread wear due to failure to rotate the tires at recommended intervals, or from
vehicle misalignment.
(D) Damage resulting from improper repair materials or procedures.
(E) Damage from incorrect mounting or dismounting of the tire, incorrect wheel size, or failure to balance
the tires.
(F) D amage or uneven tread wear from incorrect
infl ation, overloading, fi re, theft, defective mechanical
conditions such as brakes, shocks, rims, wreck or
collision, and willful damage or abuse.
(G) Damage, corrosion, or rubber deterioration due to the use of oil-based chemicals, water-based sealers,
balancing substances, or fl ammable gases.
(H) Ride, balance, or vibration complaints after the fi rst 25% of tread wear.
(I) Minor surface blemishes due to weathering and normal wear and tear which do not affect the
serviceability of the tire. (J) Any tire which has been run to destruction while
fl a t .
(K) Tires used in commercial service.
(L) Claims after 5 years from the date the tire was manufactured.
(M) Tires on vehicles normally operated outside the United States.
(N) Claims made by anyone other than the original retail purchaser of the vehicle.
(O) Tires with the D.O.T. identifi cation number removed or rendered illegible, or branded "used".
(P) Any claim where the tire is not presented and available for Toyo's inspection.
(Q) Any tire for which mileage and tire rotation records are not available or verifi able.
(R) Any tires worn beyond the wear bars (less than 2/32" remaining tread) .
(S) Temporary spare tires used at speeds over 50 miles per hour.
(T) Dealer service charges are not covered for routine or required maintenance of the tires such as alignments
or rotation.
CONSUMER’S OBLIGATION
The consumer is responsible for proper tire care and
maintenance:
(1) Tires must be rotated every 7,500 miles or sooner if upon inspection, irregular or erratic tread wear is
beginning to appear. Keep a record of the rotation.
(2) The consumer must maintain the recommended
TOYO TIRE LIMITED WARRANTY
(Continued on page 31)