maintenance NISSAN JUKE 2011 F15 / 1.G Warranty Booklet

ASSISTANCE OUTSIDE OF WARRANTY
In our continuing effort to convey our commitment to
service and customer satisfaction, Nissan may occa-
sionally offer to pay or reimburse for part or all of the cost
of making certain, specific repairs beyond or outside of
the terms of the warranty for some specific vehicle
models. (Some states refer to such programs as “ad-
justment programs”) . In such circumstances Nissan
mails notices to all known registered owners of affected
vehicles. You may additionally inquire of your authorized
Nissan Dealer or of Nissan directly at the number listed
below of the applicability of such programs to your
vehicle.Nissan may occasionally offer special assistance that
may pay for part or all of vehicle repairs beyond the
expiration of the limited warranty period on a case by
case basis. Should you experience unusual difficulties
with your vehicle please discuss the situation with your
dealer. If your dealer is unable to assist you, you may call
the Nissan Consumer Affairs Department at 1-800-
NISSAN-1 to discuss your concern. You will need to
provide the Model, Model Year, VIN (Vehicle Identifica-
tion Number) , mileage, maintenance history, a detailed
explanation of the concern, and why you believe that
Nissan should be responsible for the repair. Your re-
quest will be individually investigated and you will be
informed of Nissan’s decision.
Please review the
Supplement to the 2011 Nissan
Warranty Information Booklet & 2011 Nissan Own-
er’s Manual for important information concerning
consumer rights in your state.
4 NISSAN’S COMMITMENT TO CUSTOMER SATISFACTION

ADJUSTMENT COVERAGEService adjustments not usually associated with
the replacement of parts, such as wheel align-
ment, are covered only during the first 12 months
or 12,000 miles, whichever comes first.
REFRIGERANT RECHARGE ONLY COVERAGERefrigerant recharge not associated with the re-
pair or replacement of a warranted part is covered
only during the first 12 months, regardless of the
mileage.
NO CHARGE
Warranty repairs will be made at no charge for parts
and/or labor (except for tires, in which case you may pay
certain charges as noted above or as described in the
applicable tire warranty found later in this booklet) . Any
needed parts replacement will be made using
Genuine Nissan or Nissan approved new or re-
manufactured parts.
OBTAINING WARRANTY SERVICEYou must take the vehicle to an authorized Nissan
dealer in the United States or Canada during regular
business hours at your expense in order to obtain
warranty service. The names and addresses of au-
thorized Nissan dealers are listed in telephone direc-
tories.
If you require warranty service outside of the United
States (see terms under caption “APPLICABILITY”) ,
contact an authorized Nissan dealer in that country.
Note that complaints related to failure to comply with
proper use of the vehicle as described in the appli-
cable OWNER’S MANUAL (including the lack of
availability or use of proper fuel and fluids) , or the
vehicle’s lack of compliance with local regulations or
environmental requirements of any country (other
than the U.S., the listed U.S. territories or Canada)
are not covered by this warranty.
MAINTENANCE AND RECORDS
As a condition of this warranty, you are responsible for
properly using, maintaining and caring for your vehicle
as outlined in your OWNER’S MANUAL and your
NISSAN SERVICE & MAINTENANCE GUIDE, and
maintaining copies of all maintenance records & re-
ceipts for review by Nissan. Failure to do so is likely to
result in the denial of warranty coverage.
Evidence of the performance of the required mainte-
nance should be kept and presented as proof of such
maintenance in connection with related warranty re-
pairs. To assist you in maintaining appropriate records,
the maintenance log located in your NISSAN SERVICE
& MAINTENANCE GUIDE can be used along with
supporting repair invoices, receipts and other such
records.
WHAT IS NOT COVERED
DAMAGE, FAILURES OR CORROSION DUE TO
ACCIDENTS, MISUSE OR ALTERATIONS
This warranty does not cover damage, failures or corro-
sion resulting from:
Accident, theft, fire, driving through water (including
engine water ingestion) or misuse, which includes
racing of any sort whatsoever (Proper use is outlined
in your OWNER’S MANUAL) .
Alteration, tampering or improper repair.Installation of non-Nissan approved accessories or
components.
Improper installation of any Nissan approved or af-
termarket accessory or component.
Glass breakage, unless resulting from defects in
material or workmanship.
Normal wear and tear, including dings, dents, chips
or scratches.
ALTERED OR UNCERTAIN ODOMETER MILEAGE
This warranty does not cover repair of any vehicle or any
part of a vehicle whose odometer mileage has been
altered, or the odometer repaired or replaced and the
actual vehicle mileage cannot be correctly and readily
determined.
(Continued on next page)
2011 NEW VEHICLE LIMITED WARRANTY 7

SALVAGE TITLE
This limited warranty does not apply to any vehicle, and
is rendered VOID if the vehicle is (or ever has been)
issued a “salvage” or similar title including, but not
limited to junk, scrap, rebuilt, or flood titles under any
state’s law; or has ever been determined to be a “total
loss” or equivalent by any insurance company, such as
by payment of a cash payment of claim in lieu of repairs
because of a determination that the cost of repairs
exceeded the actual cash value of the vehicle.
DAMAGE, FAILURES OR CORROSION FROM
ENVIRONMENTAL CONDITIONS
This warranty does not cover damage, failures or corro-
sion resulting from:
Stone chipping, chemical fallout (acid rain) , tree sap,
salt, hail, windstorm, lightning, flood or other environ-
mental conditions.
The items listed below are not covered under corro-
sion coverage (perforation from corrosion) .
Exhaust system components.
Corrosion of outer trim parts, such as moldings.
However, corrosion of outer trim parts is war-
ranted for 12 months or 12,500 miles, which-
ever comes first.
Corrosion other than perforation, such as cos-
metic or surface corrosion due to defects in
materials or workmanship. This is covered un-
der the Basic Coverage of the New Vehicle
Limited Warranty.
Special bodies or equipment not manufactured
or supplied by Nissan.DAMAGE, FAILURES OR CORROSION DUE TO
LACK OF OR IMPROPER MAINTENANCE OR RE-
PAIRS
This warranty does not cover damage, failures or corro-
sion resulting from:
Lack of performance of proper maintenance ser-
vices as outlined in your NISSAN SERVICE & MAIN-
TENANCE GUIDE.
Use of improper or dirty fuel, fluids or lubricants.Use of parts not equivalent in quality or design to
parts supplied by Nissan.
MAINTENANCE SERVICE EXPENSE
This warranty does not cover normal maintenance ser-
vices as specified in your NISSAN SERVICE & MAIN-
TENANCE GUIDE such as engine tune-up; cleaning
and polishing; wheel alignment; headlight aiming; re-
placement of filters, replacement of windshield wiper
inserts, lubricants, coolant; worn brake shoes, pads,
drums and rotors and worn clutch discs.
SEAT BELTS, TIRES, DROP-IN BEDLINERS AND
EMISSION CONTROL SYSTEM
Seat belts, tires, drop-in bedliners and the emission
control system are not covered by this warranty, but are
covered by separate warranties. NISSAN SPRAY-IN BEDLINERS
Nissan Spray-in Bedliners will be repaired to commer-
cially acceptable standards which may include minor
appearance differences from the original bedliner.
(See following pages for separate warranties which may
apply to your Nissan, such as those covering vehicle
emissions, seat belts, and tires.)
8
2011 NEW VEHICLE LIMITED WARRANTY

WHAT IS NOT COVERED UNDER
EITHER THE DEFECTS OR
PERFORMANCE WARRANTIES
These warranties do not cover:1. Normal maintenance, service and parts replace- ment as outlined in the emissions control mainte-
nance instructions of your OWNER’S MANUAL
and your NISSAN SERVICE & MAINTENANCE
GUIDE.
2. Failures directly as a result of:
Failure to perform required emission control
maintenance as outlined in your OWNER’S
MANUAL and your NISSAN SERVICE &
MAINTENANCE GUIDE.
Misuse, accident or modification.
Improper adjustment or installation of parts
during the performance of maintenance ser-
vices.
Tampering with or disconnecting any part af-
fecting vehicle emissions.
The use of contaminated fuel or fuel other than
that specified in your OWNER’S MANUAL.
3. In the case of the Performance Warranty, the use of any part not certified in accordance with Federal
requirements which is defective or not equivalent
from an emissions standpoint to the original equip-
ment part.
4. In the case of the Performance Warranty, costs of determining the cause of a vehicle failing an EPA
approved emissions test if such failure is found not
to be covered. 5. In the case of the Defects Warranty, parts not
supplied by Nissan or damage to other parts
caused directly by non-Nissan parts.
WHAT YOU MUST DO
In order to obtain warranty service you must deliver the
vehicle to an authorized Nissan dealer in the United
States at your expense.
You must also maintain your vehicle as outlined in the
maintenance instructions in your NISSAN SERVICE &
MAINTENANCE GUIDE.
WHAT NISSAN WILL DO
Warranty repairs will be made at no charge for parts
and/or labor, including diagnosis and tax. Any needed
parts replacement will be made using new or remanu-
factured parts.
OTHER WARRANTY TERMS
PERFORMANCE WARRANTY CLAIMS PROCE-
DURE
You may make a claim under the Performance Warranty
immediately after the failure of an EPA approved emis-
sions test. You must provide proof of this failure when
making your claim.
You will be told whether Nissan will honor your claim
within 30 days of the date you make the claim unless a
shorter time period is required by law. If your claim is
denied, Nissan will notify you in writing of the reason. If
we do not notify you within this time period, we will
repair your vehicle under this warranty at no cost to you.
The time period for notification will not apply if you
request a delay or a delay is caused by events not under
the control of Nissan dealers. No claim will be denied under the Performance War-
ranty because you use a non-Nissan but EPA certified
part for maintenance or repair.
MAINTENANCE SERVICE AND REPLACEMENT
PARTS
Important information concerning maintenance service
and replacement parts is in the Limited Warranty on
Nissan Parts and Accessories section of this booklet.
MAINTENANCE RECORDS
Receipts covering the performance of regular mainte-
nance should be kept in the event questions arise
concerning maintenance. The receipts should be trans-
ferred to subsequent owners.
IF YOU HAVE QUESTIONS
You may obtain further information concerning these
warranties by following the procedure outlined in the
“CUSTOMER CARE” section of this booklet. In the
case of the Performance Warranty, you may also con-
tact or report any violations to the Office of Transporta-
tion and Air Quality, Vehicle Compliance Programs
Group, U.S. Environmental Protection Agency, Ariel
Rios Building (6405J) , 1200 Pennsylvania Avenue,
N.W, Washington, D.C. 20460
(Continued on next page)
10
FEDERAL VEHICLE EMISSION CONTROL LIMITED WARRANTIES

The following statement is required to be pro-
vided by regulations of the California Air Re-
sources Board.
YOUR WARRANTY RIGHTS AND
OBLIGATIONS
The California Air Resources Board is pleased to ex-
plain the emission control system warranty on your
2011 vehicle.
3In California, new motor vehicles must
be designed, built and equipped to meet the State’s
stringent anti-smog standards. Nissan
4must warrant
the emission control system on your vehicle for the
periods of time listed below provided there has been no
abuse, neglect or improper maintenance of your vehicle.
Your emission control system may include parts such as
the fuel-injection system, the ignition system, catalytic
converter and engine computer. Also included may be
hoses, belts, connectors and other emission-related
assemblies.
Where a warrantable condition exists, Nissan will repair
your vehicle at no cost to you including diagnosis, parts
and labor.
MANUFACTURER’S WARRANTY
COVERAGE5
For 3 years or 50,000 miles (whichever occurs first):
1) If your vehicle fails a Smog Check
inspection, all necessary repairs and ad-
justments will be made by Nissan to ensure
that your vehicle passes the inspection.
This is your emission control system PER-
FORMANCE WARRANTY.
2) If any emission-related part on your vehicle is defective, the part will be repaired or re-
placed by Nissan. This is your short-term
emission control system DEFECTS
WARRANTY.
For 7 years or 70,000 miles (whichever occurs first):
If an emission-related part listed in this
warranty booklet specially noted with cov-
erage for 7 years or 70,000 miles is
defective, the part will be repaired or re-
placed by Nissan. This is your long-term
emission control system DEFECTS
WARRANTY.
OWNER’S WARRANTY
RESPONSIBILITIES
As the vehicle owner, you are responsible for the per-
formance of the required maintenance listed in your
owner’s manual. Nissan recommends that you retain all
receipts covering maintenance on your vehicle, but
Nissan cannot deny warranty solely for the lack of
receipts or for your failure to ensure the performance of
all scheduled maintenance.
You are responsible for presenting your vehicle to a
Nissan dealer as soon as a problem exists. The warranty
repairs should be completed in a reasonable amount of
time, not to exceed 30 days.
As the vehicle owner, you should also be aware that
Nissan may deny you warranty coverage if your vehicle
or a part has failed due to abuse, neglect, improper
maintenance or unapproved modifications.
If you have any questions regarding your warranty rights
and responsibilities, you should contact Nissan’s Con-
sumer Affairs Department at 1-800-NISSAN-1 (1-800-
647-7261) or the California Air Resources Board at
9528 Telstar Avenue, El Monte CA 91731.
(Continued on next page)
1 These warranties apply to all California and 50-state emission equipped 2011 model year Nissan vehicles sold for registration as new vehicles in California, Connecticut, Maine, Maryland,
Massachusetts, New Jersey, New Mexico, Oregon, Pennsylvania, Rhode Island, Vermont or Washington only.
2 These warranties additionally apply to all Model Year 2011 Zero Emissions Vehicles (ZEVs) and Partial Zero Emissions Vehicles (PZEVs) sold in the state of New York.
3 Throughout this Limited Emission Control Warranty, “vehicle” means a Nissan model vehicle.
4 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which distributes Nissan vehicles in the United States.
5 The performance and defect warranty coverage for the California Emission Altima-SULEV-PZEV, and Sentra-SULEV-PZEV ONLY is 15 years/150,000 miles, whichever occurs first.
12CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1, 2

The following is Nissan’s1new vehicle emission
control warranty statement for vehicles certified
for sale in California and sold for registration as
a new vehicle in California, Connecticut, Maine,
Maryland, Massachusetts, New Jersey, New
Mexico, Oregon, Pennsylvania, Rhode Island,
Vermont or Washington only
2.
LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW
RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAM-
AGES
These emissions warranties do not cover in-
cidental or consequential damages such as
loss of the use of the vehicle, inconvenience
or commercial loss.
ANY IMPLIED WARRANTY OF MERCHANT-
ABILITY AND FITNESS FOR A PARTICULAR
PURPOSE SHALL BE LIMITED TO THE DURA-
TION OF THESE WRITTEN WARRANTIES.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or limita-
tions on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to
you. These warranties give you specific legal rights,
and you may also have other rights which vary from
state to state.
Nissan does not authorize any person to create for
it any other warranty, obligation or liability in con-
nection with this vehicle.
EMISSIONS DEFECTS WARRANTY
WHAT IS COVERED
Nissan warrants that your vehicle was designed,
built and equipped to conform with all applicable
requirements of the California Air Resources
Board. This warranty covers any part which af-
fects applicable regulated emission(s) .
Exceptions to this warranty are listed below under the
caption “WHAT IS NOT COVERED.” HOW LONG IS THE WARRANTY
5
This warranty is for 3 years or 50,000 miles, whichever
occurs first. Additionally, the components listed under
the caption “Long-Term Emission System Defects War-
ranty Parts List” are covered for 7 years or 70,000 miles,
whichever occurs first, except that the catalytic con-
verter and engine control module (ECM) are warranted
for 8 years or 80,000 miles, whichever occurs first. The
warranty begins the date the vehicle is delivered to the
first retail buyer or put into use, whichever is earlier.
Some items require scheduled replacement before
50,000 miles. These items are warranted only up to the
replacement interval. The replacement intervals are out-
lined in the maintenance instructions in your NISSAN
SERVICE & MAINTENANCE GUIDE.
(Continued on next page)
CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1, 213

EMISSIONS PERFORMANCE
WARRANTY
WHEN DOES THIS WARRANTY APPLY
This warranty applies to your 2011 Nissan vehicle only if
it fails to pass a California “smog check” test or equiva-
lent.
WHAT IS COVERED AND FOR HOW LONG
5
Nissan warrants that if your vehicle fails to pass a
California “smog check” test, it will make the necessary
repairs so that your vehicle will pass. This warranty is for
3 years or 50,000 miles, whichever occurs first. The
warranty begins the date the vehicle is delivered to the
first retail buyer or the date it is first put in to service,
whichever is earlier.
Exceptions to this warranty are listed under the caption
“ WHAT IS NOT COVERED”.
WHAT IS NOT COVERED
These warranties do not cover:1. Normal maintenance, service and parts replace- ment as outlined in the emission control mainte-
nance instructions of your OWNER’S MANUAL
and your NISSAN SERVICE & MAINTENANCE
GUIDE.
2. Failures directly as a result of:
Lack of performance of required emission con-
trol maintenance as outlined in your OWNER’s
MANUAL and your NISSAN SERVICE &
MAINTENANCE GUIDE.
Misuse, accident or modification.
Improper adjustment or installation of parts
during the performance of maintenance (non-
warranty) services.
Tampering with or disconnecting any part af-
fecting vehicle emissions.
The use of fuel other than that specified in your
OWNER’S MANUAL or fuel with contaminants
which the fuel filter is not designed to remove.
3. In the case of the Performance Warranty, the use of any non-Nissan part not certified in accordance
with Federal requirements which is defective or not
equivalent from an emissions stand point to the
original equipment part.
4. In the case of the Defects Warranty, parts not supplied by Nissan or damage to other parts
caused directly by non-Nissan parts.
5. In the case of the Performance Warranty, costs of determining the cause of a vehicle failing a Califor-
nia “smog check” test if such failure is found not to
be covered.
WHAT YOU MUST DO
In order to obtain warranty service you must deliver the
vehicle to any authorized Nissan dealer in the United
States at your expense. You are responsible for the
required maintenance on your vehicle as outlined in the
maintenance instructions in your NISSAN SERVICE &
MAINTENANCE GUIDE. Nissan recommends that you
retain all receipts covering maintenance on your vehicle,
but Nissan cannot deny warranty solely for the lack of
receipts or for your failure to ensure the performance of
all scheduled maintenance.
WHAT NISSAN WILL DO
Warranty repairs will be made at no charge for parts
and/or labor, including diagnosis and tax. Any needed
parts replacement will be made using new or remanu-
factured parts.
OTHER WARRANTY TERMS
Performance Warranty Claims Procedure
You may make a claim under the Performance Warranty
immediately after the failure of a “smog check” test. You
must provide proof of this failure when making your
claim in order to avoid additional “smog check” test
charges.
You will be told whether Nissan will honor your claim
within 30 days of the date you make the claim, unless a
shorter time period is required by law. If your claim is
denied, Nissan will notify you in writing of the reason. If
we do not notify you within this time period, we will
repair your vehicle under this warranty at no cost to you.
The time period for notification will not apply if you
request a delay or a delay is caused by events not under
the control of Nissan dealers. No claim will be denied
under the Performance Warranty because you use a
certified part for maintenance or repair.
Maintenance Service and Replacement Parts
Important information concerning maintenance service
and replacement parts is in the Limited Warranty on
Nissan Replacement Parts and Accessories section of
this booklet. No warranty claim will be denied solely
because a non-Nissan part was used for maintenance
or repair.
(Continued on next page)
CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1, 215

California Vehicle Inspection Program
Under this program, if your vehicle fails a “smog check”
test, you may choose to have diagnosis of the failure and
repairs made at a Nissan dealer or at another service
facility. If the inspection failure is the result of a condition
covered by these warranties, you must take your vehicle
to an authorized Nissan dealer for warranty repairs. This
includes parts, labor and diagnosis. You must pay for
diagnostic costs if performed at another service facility
except in the case of emergency repairs as outlined
below.
You must pay for all diagnostic and repair costs of an
inspection failure as required by law if the failure was
caused by conditions not covered by these warranties.
If the failure is the result of a combination of conditions,
you must pay for only the diagnostic and repair costs
related to items not covered by these warranties.
After the 3 year/50,000 mile performance warranty has
passed, a “smog check” test failure due to a defect in a
part which is warranted for 7 years/70,000 miles is
covered
5.Emergency Repairs
In case of an emergency, when an authorized Nissan
dealer is not reasonably available, warranty repairs may
be performed at any service facility or by the owner
using any replacement parts. Nissan will reimburse you
for such repairs, including diagnosis, up to the amount
of Nissan’s suggested retail price for parts and labor
charges based on Nissan’s recommended time allow-
ance for the warranty repair and the geographically
appropriate hourly labor rate. A part not being available
or a repair not being complete within 30 days also
constitutes an emergency. You must take the replaced
part and paid receipts to an authorized Nissan dealer for
repayment in such emergency situations.
Maintenance Records
Receipts covering the performance of regular mainte-
nance are not required but should be kept in the event
questions arise concerning maintenance. The receipts
should be transferred to subsequent owners.
If you have Questions
You may obtain further information concerning these
warranties by following the procedure outlined in the
“CUSTOMER CARE” section of this booklet. You may
also contact or report any violations to the Office of
Transportation and Air Quality, Vehicle Compliance Pro-
grams Group, U.S. Environmental Protection Agency,
Ariel Rios Building (6405J) , 1200 Pennsylvania Av-
enue, N.W, Washington, D.C. 20460 or the Chief,
Mobile Source Division, Air Resources Board, 9528
Telstar Ave., El Monte, CA. 91731.
Other Obligations
Nissan does not authorize any person to create for it any
other warranty, obligation or liability in connection with
this vehicle.
Warranty for 2011 vehicles certified for sale in
California may be subject to future governmental
administrative or judicial action. As a result, this
warranty may be changed because Nissan re-
serves the right to, and, will make those changes
required by future law, regulation, or judicial or
administrative action in order to be consistent
with such governmental actions.
16
CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1, 2

WHO IS COVERED
The owner of a BFGoodrich Passenger or Light Truck
tire which bears the BFGoodrich name and complete
DOT identification number.
WHAT IS COVERED AND FOR HOW LONG
BFGoodrich Passenger and Light Truck tires, used in
normal service on the vehicle on which they were origi-
nally fitted and in accordance with the maintenance
recommendations and safety warnings contained in the
owner’s manual and in the Important Tire Safety Infor-
mation Section of this booklet, are covered by this
limited warranty against defects in workmanship and
material for the life of the original usable tread, or 6 years
from the date of purchase, whichever comes first. At
that time, all warranties, express or implied, are termi-
nated. The usable tread is the original tread down to the
level of the tread wear indicators - 2/32nds of an inch
(1.6mm) of tread remaining. Date of purchase is docu-
mented by new vehicle registration or tire sales invoice.
If no proof of purchase is available, the date of manu-
facture, as molded on the sidewall, will be used. Re-
placement will be made in accordance with the terms
and conditions described underWhat BFGoodrich
Will Do.
WHAT IS NOT COVERED
Tires which become unserviceable due to:Road hazard injury (e.g., a cut, snag, bruise, impact
damage, or puncture, whether repairable or not);
Incorrect mounting of the tire, tire/wheel imbalance,
or improper repair;
Misapplication, underinflation, overinflation, im-
proper maintenance, racing or other abuse;
Uneven or rapid wear which is caused by mechani-
cal irregularity in the vehicle such as wheel misalign-
ment (a measured tread difference of 2/32nds of an
inch (1.6mm) or more across the tread on the same
tire) resulting in uneven or rapid wear;
Accident, fire, chemical corrosion, tire alteration, or
vandalism;
Ozone or weather cracking;Flat spotting caused by improper storage or brake-
lock;
The adding of liquid, solid or gaseous materials other
than air, nitrogen, or carbon dioxide (e.g. waterbase
sealers or balancing substances) .
WHAT BFGOODRICH WILL DO
PASSENGER AND LIGHT TRUCK TIRES
A tire which becomes unserviceable due to a condition
covered by this limited warranty will be replaced with a
comparable new BFGoodrich tire, free of charge, when
2/32nds of an inch (1.6mm) or less of the original tread
is worn, (or 25% or less, whichever is most beneficial to
the user) and within 12 months of the date of purchase.
Mounting and balancing of tires is included. The cost of
any other service charges and applicable taxes are
payable by the user.
When more than 2/32nds of an inch of original tread
has been worn (or more than 25%, whichever is most
beneficial to the user) or after 12 months from date of
purchase, the user must pay the cost of a comparable
new BFGoodrich passenger or light truck replacement
tire on a pro rata basis. The dealer shall determine the
charge by multiplying the percentage of the original
usable tread worn by the current actual selling price at
the adjustment location or the price on the current
BFGoodrich Brand Base Price List, whichever is lower.
This List is based on a predetermined price intended to
fairly represent the actual selling price of the tire. The
cost of mounting, balancing and any other service
charges and applicable taxes are payable by the user.
(Continued on next page)
18 BFGOODRICH TIRE LIMITED WARRANTY

WHAT THE CONSUMER MUST DO
When making a claim under the terms of this limited
warranty, the consumer must present the tire to an
authorized BFGoodrich Dealer. To locate an Authorized
Tire Dealer, check the yellow pages under “Tire Dealers
- Retail.”
The vehicle on which the tire was used should be
available for inspection.
It is essential that you read and understand the safety
and maintenance recommendations (see Safety Main-
tenance Information) for your tires.
CONDITIONS AND EXCLUSIONS
THIS LIMITED WARRANTY DOES NOT PROVIDE
COMPENSATION FOR LOSS OF TIME, LOSS OF
USE OF VEHICLE, INCONVENIENCE, INCIDENTAL,
OR CONSEQUENTIAL DAMAGE.
TIRES PRESENTED FOR CLAIM REMAIN THE
PROPERTY OF THE CONSUMER AND
BFGOODRICH BRAND ACCEPTS NO RESPONSI-
BILITY FOR LOSS OF, OR DAMAGE TO, TIRES
WHICH ARE IN THE CUSTODY OR CONTROL OF A
BFGOODRICH TIRE DEALER FOR THE PURPOSE
OF INSPECTION FOR WARRANTY ADJUSTMENT. IN
THE EVENT OF A DISPUTED CLAIM, THE CON-
SUMER MUST MAKE THE TIRE AVAILABLE FOR
FURTHER INSPECTION.
NO BFGOODRICH REPRESENTATIVE, EMPLOYEE
OR DEALER HAS THE AUTHORITY TO MAKE OR
IMPLY ANY REPRESENTATION, PROMISE OR
AGREEMENT, WHICH IN ANY WAY VARIES THE
TERMS OF THIS WARRANTY.THIS LIMITED WARRANTY APPLIES ONLY IN THE
UNITED STATES AND CANADA.
CONSUMER RIGHTS
THIS LIMITED WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE AND
PROVINCE TO PROVINCE.
SAFETY MAINTENANCE INFORMATION
Read your vehicle owners manual, the information on
the sidewall of your tires, the vehicle tire information
placard and the Important Tire Safety Information sec-
tion of this booklet for essential safety and maintenance
information.THE WARRANTOR
The warrantor of BFGoodrich Tires is Michelin North
America, Inc. 1 Parkway South, P.O. Box 19001,
Greenville, South Carolina 29602-9001.
For Consumer Assistance, Please Call Toll Free:
1-877-788-8899 (U.S.)
1-888-871-6666 (Canada)
www.bfgoodrichtires.com (U.S.)
www.bfgoodrich.ca (Canada)
Or Write:
Consumer Care
P.O. Box 19026, Greenville, SC 29602-9026
DANGER
Disregarding any of the safety precautions and in-
structions contained in the Owner’s Manual or the
Important Tire Safety Information in this booklet may
result in tire failure or explosion causing serious
personal injury or death.
(Continued on next page)
BFGOODRICH TIRE LIMITED WARRANTY
19