display NISSAN MURANO HYBRID 2016 3.G Warranty Booklet
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Page 35 of 76
GENERAL TIRE LIMITED WARRANTY
AND ADJUSTMENT POLICY
This Limited Warranty and Adjustment (the “Policy”) is
issued by Continental Tire North America, Inc. (the
“Company”) and is applicable for Continental and
General-brand original equipment tires and is a promise
of replacement under certain specified conditions. This
Policy applies to tires in normal service displaying ad-
justable conditions (see Section 4) and does not re-
quire the existence of a workmanship or material related
condition in order to qualify for adjustment. THIS
POLICY IS NOT A WARRANTY THAT YOUR TIRE
WILL NOT FAIL OR BECOME UNSERVICEABLE IF
NEGLECTED OR MISTREATED.
1. ELIGIBILITY
a. This Policy applies to the owner of Passenger Car,Light Truck and Serva-Spare tires bearing the Con-
tinental or General brand name and serial numbers,
and operated in normal service.
b. Eligible tires must be the original equipment tires, used on the vehicle on which they were originally
installed by the vehicle manufacturer.
c. Tires branded “used” are not eligible under this Policy.
2. WHAT IS THE ADJUSTMENT POLICY
AND FOR HOW LONG?
Limited warranty coverage is for a maximum period of
72 months from the date of purchase*, determined by
the new vehicle registration date or new vehicle sales
invoice showing date of purchase. If an eligible Passenger or Light Truck or Serva-Spare
tire, used in normal service, becomes unserviceable
from a condition other than those listed under Section 4,
during or after the time or treadwear periods shown
below, it will be replaced with a comparable** new
Continental or General brand tire according to
(A)and
(B) below.
(A) Free Replacement Policy:
Time* Treadwear
Passenger
Tire First 12 Months or First
2/32nds,
(whichever comes
first) .
Mounting & Balancing in-
cluded free of charge.
Owner pays all applicable
taxes.
Light Truck
Tire First 12 Months or First
2/32nds,
(whichever comes
first) .
Mounting & Balancing in-
cluded free of charge.
Owner pays all applicable
taxes. (Excluding F.E.T.)
Serva-Spare
Tires No Time Limit First
1/32nd
Mounting & Balancing in-
cluded free of charge.
Owner pays all applicable
taxes. (B) Pro Rata Replacement Policy:
Passenger/Light Truck Tires
After the Free Replacement Policy expires (set
forth in section 2A) , and the tire is still within
72 months from the date of purchase*, you will
pay, on a pro rata basis, for a comparable** new
Continental or General brand replacement tire.
A tire is eligible for an adjustment on a pro rata
basis until the tread is worn down to the tread
wear indicators (2/32nds of an inch of tread
remaining) . The tire tread is worn out at this
point and this Policy ends regardless of time
period. Owner pays all applicable taxes (includ-
ing F.E.T.) , mounting and balancing charges.
Serva-Spare Tires
After the “Free Replacement Policy” expires (set
forth in section 2A) , no adjustment will be made.
*At the time of claim, you need to present your
new vehicle registration or new vehicle sales
invoice showing date of purchase. If satisfac-
tory proof-of-purchase date is not provided,
the D.O.T. certification date of manufacture
(tire serial number) will be used.
**A “comparable” new Continental or General
brand tire may be either the same tire line or
the same basic construction but with a differ-
ent sidewall or tread configuration. If a
higher-priced tire is accepted as
replacement, the owner will pay the differ-
ence in price. Any tire replaced under this
Policy will be covered by the current
Continental/ General Tire Limited Warranty
and Adjustment Policy
(Continued on next page)
32 CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
Page 40 of 76
2. Place the end of the tire gauge firmly against thetire’s valve stem.
3. Read the current pressure displayed on the gauge that is currently in the tire.
4. Increase pressure at this time (if needed) and re- check with your tire gauge.
5. Replace the valve stem cap.
6. Repeat until all of your tires have been checked and adjusted accordingly.
TIRE PRESSURE MONITORING SYSTEM (TPMS)
A tire pressure monitoring system (TPMS) is a safety
system found in most vehicles manufactured after
2005. There are pressure sensing transmitters mounted
inside of each tire that sends readings to the central
computer (ECU) in your vehicle. The TPMS system will
alert you when one or more of your tires are underin-
flated by 25% or more by turning on a warning light on
your vehicle’s dashboard or heads up display (HUD)
screen. This means that one or more of your tires may
have a low-pressure condition. Follow the instructions
in your owner’s manual.
ROTATION and WEAR
**
Falken recommends rotating your tires at least every
8,000km (5,000 miles) and periodically inspecting your
tires to make sure they are free of road hazards (such as
nails, screws, large wood splinters, etc.) that might
penetrate your tires causing them to lose air pressure
and to ensure they are wearing evenly. Common irregu-
lar wear patterns are: misalignment wear, where the tire
shows excessive outer or inner tread wear. Tire side- walls should also be inspected for cuts, snags, bruises,
and weather cracking. If any of these noted conditions
are present during inspection, we recommend returning
to your servicing tire dealer to be corrected to ensure
long tire life.
TIRE REPLACEMENT
Falken recommends replacing your tires when the tread
wears down to the wear bars at 1.6mm (2/32 of an
inch) , which are located across the tread in several
locations around the tire. If only two tires are being
replaced, the two new tires should always be installed
on the rear of the vehicle to aid in preventing your
vehicle from hydroplaning, even if your car is front wheel
drive. It’s always recommended to have your new tires
balanced during installation, and alignment checked if
the previous tires show and irregular wear. Tires that
have been in use for 5 (five) years or more should
continue to be inspected by a qualified tire specialist, at
least annually. It is recommended that any tires 10 (ten)
years old or older from the date of manufacture, includ-
ing spare tires, be replaced with new tires as a precau-
tion even if such tires appear serviceable and even if
they have not reached the legal worn out limit at 1.6mm
(2/32 of an inch) .
TIRE REPAIRS
In the event that you get a flat tire while driving, it is best
to find a nearby, safe place to stop and install your spare
tire or call a tow truck. The less distance that you drive
on your low or flat tire, the better chances your tire has of
being repairable. Once you are able to get to your local
servicing tire dealer, have them dismount the tire fromthe rim and thoroughly inspect the inside of the tire. It is
important to know the difference between a proper tire
repair and an improper one because it can be critical to
you and your vehicle’s safety. An improper repair could
pose a safety threat to you and your family and could
also affect your tire’s manufacturer warranty. Here are
some tips in determining if your damaged tire can be
properly repaired or not:
●Always have the tire removed from the wheel and
inspected before any repair is performed.
●Tires with less than 1.6mm (2/32 of an inch) of tread
should NOT be repaired.
●Never repair a tire with a puncture larger than 6mm
(1/4 of an inch) .
●Repairs should be limited to the tread area only.
●Repairs cannot overlap one another.
●A plug and patch or plug/patch combo should be
used to effectively repair a tire puncture.
●If anything seems questionable at any time during the
repair process, ask your service advisor for more
details and/or call the tire manufacturer to make sure
the tire’s warranty isn’t being voided.
(Continued on next page)
** Never include a temporary spare tire in your rotation pattern
FALKEN TIRE LIMITED WARRANTY 37
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TIRE SPINNING
WARNINGSAFETY WARNING
Spinning a tire to get a stuck vehicle out of
mud, ice, snow, sand, or wet grass can be
potentially dangerous. A spinning tire at a
speedometer reading above 55 km/h
(35 mph) can be capable of disintegrating
a tire with explosive force. In some circum-
stances, a tire may be spinning at twice
the speed displayed on the speedometer.
This can cause serious injury or death to
you, a passenger, or bystander. Never spin
a tire above 55 km/h (35 mph) .
UNDERSTANDING YOUR TIRES
TIRE SPEED SYMBOLS
Tires that are speed-rated are identified by the following
letter symbols: Q, S, T, U, H, V, W, Y, (Y) , or (ZR) . The
Speed Rating’s Symbol can be found as a part of the tire
size designation (ex: 215/65HR16) or after the load
index immediately following the tire size designation (ex:
215/65R16 97H) . The Speed Rating’s Symbol indi-
cates the maximum speed that a tire can handle when
properly inflated and loaded.
●For detailed information on UNDERSTANDING
YOUR TIRES please visit www.Falkentire.com DATE OF TIRE MANUFACTURE
The date that a tire was manufactured can be deter-
mined by examining the last 4 digits of the 12 digit DOT
serial code, which is found on at least one sidewall of a
tire. For tires that were produced after the year 2000,
the last 4 digits of the serial code will identify the week
and the year that the tire was manufactured. If the last 4
digits in the DOT serial code were to read “3013” it
would mean that the tire was manufactured the 30th
week of 2013. If you are uncertain, check with a quali-
fied tire service professional to be sure.
DOT Symbol and DOT Serial Code
The “DOT” symbol claims that the tire conforms to all
applicable US Department of Transportation motor ve-
hicle safety standards for tires. The identification/serial
number follows the “DOT” symbol. Here is an example
of a DOT serial code:
DOT R8 ER DMNR 30 13
(A) (B) (C) (D) (E) (F)
A. DOT Symbol
B. Manufacturer Plant Code
C. Tire Size Code
D. Tire Manufacturer’s Code
E. Week of Production (01–52)
F. Year of Production (the last two digits of the year)
TIRE SIDEWALL LABELING
●For detailed information on TIRE SIDEWALL LABEL-
ING please visit www.Falkentire.com MAX LOAD AND INFLATION
The maximum load and inflation pressure is marked on
the tire sidewall in English and metric units.
PLY COMPOSITION AND MATERIALS
The number of plies and their generic composition of
cord materials in the sidewall and tread areas can be
found on at least one sidewall of a tire.
RADIAL MARKING
A radial ply tire will have the word “radial” marked on at
least one sidewall. An “R” found in the tire size marking
also refers to the tire being a radial ply tire.
UNIFORM TIRE QUALITY GRADING SYSTEM
(UTQG)
The Uniform Tire Quality Grading Standards (UTQG)
were created to help you make an informed decision
when purchasing passenger car tires by providing rela-
tive information about a tire’s tread wear, traction, and
temperature characteristics. Here is a breakdown of the
different categories that the UTQG grades:
●TREAD WEAR
The tread wear grade is a comparative rating based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150would wear one and a half
(1 1/2) times as well on the government course as a tire
graded 100. The relative performance of tires depends
upon the actual conditions of their use, however, and
may depart significantly from the norm due to variations
in driving habits, service practices, and differences in
road characteristics and climate.
(Continued on next page)
FALKEN TIRE LIMITED WARRANTY 39