PONTIAC FIREBIRD 1997 Owners Manual

Part D: Recommended Fluids and
Lubricants
NOTE: Fluids and lubricants identified below by name,
part number or specification may be obtained from your
GM dealer.
USAGE
~
Engine Coolant
Coolant
Supplement Sealer
FLUIDLUBRICANT
Engine oil w-
Petroleum Institute Certified For
Gasoline Engines “Starburst”
symbol of the proper viscosity. To
determine the preferred viscosity
for your vehicle’s
engine, see
“Engine Oil” in the Index.
50/50 mixture of clean water
(preferably distilled) and use only
GM Goodwrench* DEX-COOL@
or Havoline’ DEX-COOL@
coolant. See “Engine Coolant” in
the
Index.
GM Part No. 3634621 or
equivalent
with a complete flush
and refill.
USAGE
Hydraulic Brake
System
Hydraulic Clutch
System
Power Steering System
Manual
Transmission
__
Automatic
Transmission Key
Lock
Cylinders
-
Clutch Linkage
Pivot Points
PLUJD/LUBRICANT
Delco Supreme 11 @ Brake Fluid
(GM Part No. 12377967 ur
equivalent DOT-3 brake fluid).
Hydraulic Clutch Fluid
(GM Part
No. 12345347 or equivalent
DOT-3
brake fluid).
GM Power Steering Fluid (GM
Part No. 1052884 - 1 pint,
1050017 - 1 quart, or equivalent).
DEXRON@-III Automatic
Transmission Fluid.
DEXRON@-III Automatic
Transmission Fluid.
Multi-Pur
ose lubricant,
Superlube
(GM Part
No. 12346241 or equivalent).
Engine
oil.
-
&

USAGE
Floor Shift
Linkage
Chassis
Lubrication
Rear Axle
(Standard
Differential)
Rear Axle (Limited-Slip
Differential)
FLUIDLUBRICANT
Lubriplate lubricant aerosol
(GM Part No. 12346293 or
equivalent) or lubricant meeting
requirements
of NLGI # 2
Category LB or GC-LB.
Chassis lubricant (GM Part
No. 1052497 or equivalent) or
lubricant meeting requirements of
NLGI # 2, Category LB or
Axle Lubricant
(GM Part
No. 12345977) or SAE 80W-90
GL-5 Gear Lubricant.
Axle Lubricant (GM Part
No. 12345977) and 4 ounces
(1 18 ml) of Limited-Slip
Differential Lubricant Additiv’e
(GM Part
No. 1052358 or
equivalent)
where required.
See “Rear Axle” in the Index.
GC-LB.
USAGE
Windshield
Washer Solvent
Hood Latch
Assembly,
Pivots, Spring Anchor and
Release Pawl
Hood and Door
Hinges
Weatherstrip
Conditioning
FLUID/LUBRICANT
GM Optikleen@ Washer Solvent
(GM Part No. 1051515)
or equivalent.
Lubriplate lubricant
aerosol
(GM Part No. 12346293 or
equivalent) or lubricant meeting
requirements
of NLGI ## 2,
Category LB or GC-LB.
Multi-pu ose lubricant,
Superlube
% (GM Part
No. 12346241 or equivalent).
Dielectric Silicone Grease
(GM
Part No. 12345579 or equivalent).
See “Replacement Parts”
in the Index for recommended
replacement filters and spark plugs.
7-51

Part E: Maintenance Record
After the scheduled services are performed, record the
date, odometer reading and who performed the service
in the boxes provided after the maintenance interval.
Any additional information from “Owner Checks and Services” or “Periodic Maintenance”
can be added on
the following record pages. Also, you should retain all
maintenance receipts. Your owner information portfolio
is a convenient place to store them.
Maintenance Record
ODOMETER
DATE
READING SERVICED BY MAINTENANCE PERFORMED
7-52

Maintenance Record
ODOMETER
DATE MAINTENANCE PERFORMED SERVICED
BY READING
i
7-53

Maintenance Record
I I I I

Section 8 Customer Assistance Information
Here you will find out how to contact Pontiac if you need assistance. This section also tells you how to obtain service
publications and
how to report any safety defects.
8-2
8-3
8-3
8-5
8-6
8-8
8-8
8-9 Pontiac
Cares
What Makes up Pontiac Cares?
Customer Satisfaction Procedure
Customer Assist'ance for Text Telephone
(TTY) Users
Pontiac Roadside Assistance Program
Canadian Roadside Assistance
Pontiac Courtesy Transportation
GM Participation in an Alternative
Dispute Resolution Program 8
- 10 Warranty
Information
8- 10 Reporting Safety Defects to the United
States Government
8-11 Reporting Safety Defects to
the
Canadian Government
8- 11 Reporting Safety Defects to General Motors
8-11 Ordering Service and Owner Publications
in Canada
8-1

Pontiac Cares
With PONTIAC CARES, you are never more than
a phone call away from having your concern taken
care of. The
PONTIAC CARES philosophy and elements are
designed
to make you realize that Pontiac recognizes
you as a valuable customer, appreciates your purchase
decision, and
is dedicated to taking care of the most
important person
... YOU! PONTIAC CARES is: A
valuable feature that comes with every Pontiac, a feature
that
offers a multitude of benefits that can give you
safety, security, comfort and convenience.
8-2

What makes up Pontiac Cares?
A 3 year/36,000 mile (60 000 km) Bumper to
Bumper Warranty
Customer Assistance
Roadside Assistance
0 Courtesy Transportation
All of these elements combine to make your driving
experience an enjoyable one, and are discussed in
greater detail further in your owner’s manual. Pontiac is
focusing
on the changing needs of our customers and
is committed
to giving you an exceptional level of
customer care throughout the ownership experience.
Our goal is to create total customer enthusiasm in our
product and our services, and
make you the most
satisfied customer in
the world.
Customer Satisfaction Procedure
8-3

Pontiac dealers have the facilities, trained technicians
and up-to-date information to promptly address any
cancerns you may have. However, if a concern has not
been resolved
to your complete satisfaction, take the
following steps:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level.
If the matter has
already been reviewed with
the sales, service or parts
manager, contact the owner of the dealership or the
General Manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot
be resolved by
the dealership without further help,
contact the Pontiac Customer Assistance Center
by
calling 1-800-PM-CARES. In Canada, contact
GM of Canada Customer Communication Centre in
Oshawa by calling 1-800-263-3777 (English) or
1-800-263-7854 (French). For help outside
of the United States and Canada, call
the following numbers
as appropriate:
0 In Mexico: (525) 625-3256
0 In Puerto Rico: 1-800-496-9992 (English) or
1-800-496-9993 (Spanish)
In the U.S. Virgin Islands: 1-800-496-9994
0 In the Dominican Republic: 1-800-75 1-41 35
(English)
or 1-800-75 1-4136 (Spanish)
0 In the Bahamas: 1-800-389-0009
e In Bermuda, Barbados, Antigua and the British
e In all other Caribbean countries: (809) 763- 13 15
In other overseas lo'cations, call GM International
Product Center in Canada at: (905) 644-4112. Virgin
Islands: 1-800-534-0122
8-4

For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
0
0
0
0
0
Your name, address, home and business
telephone numbers
Vehicle Identification Number (This is available
from the vehicle registration or title,
or the plate at
the top left of the instrument panel and visible
through the windshield
.)
Dealership name and location
Vehicle delivery date and present mileage
Nature
of concern
I
We encourage you to call us so we can give your inquiry
prompt attention. However, if you wish to write Pontiac,
address your inquiry to:
Pontiac Customer Assistance Center
One Pontiac Plaza
Pontiac,
MI 48340-2952
In Canada, write to:
General Motors
of Canada Limited
Customer Communication Centre,
163-005
1908 Colonel Sam Drive
Oshawa, Ontario LlH 8P7
Refer to your Warranty and Owner Assistance Information
booklet for addresses
of GM Overseas offices.
When contacting Pontiac, please remember that your
concern will likely be resolved in
the dealership, using the
dealer’s facilities, equipment and personnel. That is why we \
suggest
you follow Step One first if you have a concern.
L us’ )mer Assistance for Text
- !pT --e (TTY) Users
‘10 assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Pontiac
has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Pontiac by dialing: 1-800-833-PONT.
(TTY users in
Canada can dial
1-800-263-3830.)