service schedule PONTIAC GRAND AM 2005 User Guide

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
filing a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. Specific vehicle information can be found in
one place.
The Online Owner Center allows you to:
•Get e-mail service reminders.
•Access information about your specific vehicle,
including tips and videos and an electronic
version of this owner’s manual (United States only).
•Keep track of your vehicle’s service history and
maintenance schedule.
•Find GM dealers for service nationwide.
•Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com
(United States) or My GM Canada within
www.gmcanada.com (Canada).
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Courtesy Transportation
Pontiac has always exemplified quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
Scheduling Service Appointments
When your vehicle requires warranty service, you should
contact your dealer and request an appointment. By
scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait Pontiac
helps minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a
one way or round trip shuttle ride to a destination up to
10 miles (16 km) from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement of up to a five day maximum may be
available for the use of public transportation such as a
taxi or bus. In addition, should you arrange transportation
through a friend or relative, reimbursement for
reasonable fuel expenses of up to a five day maximum
may be available. Claim amounts should reflect actual
costs and be supported by original receipts.
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Owner’s Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
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Light (cont.)
Enhanced Traction System (ETS)
Active Light.............................................3-29
Enhanced Traction System (ETS)
Warning Light..........................................3-28
Highbeam On.............................................3-35
Low Coolant Warning...................................3-30
Low Washer Fluid Warning...........................3-35
Malfunction Indicator....................................3-30
Oil Pressure...............................................3-34
Safety Belt Reminder...................................3-25
Security.....................................................3-35
Service Vehicle Soon...................................3-35
Lighting
Entry/Exit...................................................3-17
Lockout Protection..........................................2-11
Locks
Delayed Locking........................................... 2-8
Door........................................................... 2-7
Lockout Protection.......................................2-11
Power Door.................................................. 2-8
Programmable Automatic Door Locks............... 2-8
Rear Door Security Locks.............................2-10
Loss of Control...............................................4-14
Low Coolant Warning Light..............................3-30
Low Washer Fluid Warning Light.......................3-35M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-8
At Least Once a Month.................................. 6-9
At Least Once a Year.................................... 6-9
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-7
Maintenance Record....................................6-14
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-13
Owner Checks and Services........................... 6-8
Recommended Fluids and Lubricants.............6-12
Scheduled Maintenance................................. 6-4
Using Your................................................... 6-3
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Light................................3-30
Manual Seats................................................... 1-2
Mirrors
Manual Rearview Mirror................................2-28
Outside Convex Mirror.................................2-29
Outside Power Mirrors..................................2-28
Outside Remote Control Mirror......................2-28
MyGMLink.com................................................ 7-3
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Safety Belts (cont.)
Safety Belt Use During Pregnancy.................1-22
Safety Belts Are for Everyone......................... 1-9
Shoulder Belt Height Adjuster........................1-21
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-4
Seatback Latches............................................. 1-6
Seats
Driver Seat Height Adjuster............................. 1-3
Easy Entry Seat............................................ 1-6
Head Restraints............................................ 1-5
Manual........................................................ 1-2
Power Lift Seat............................................. 1-7
Rear Seat Operation...................................... 1-8
Reclining Seatbacks...................................... 1-4
Seatback Latches.......................................... 1-6
Six-Way Power Driver.................................... 1-3
Securing a Child Restraint
Center Rear Seat Position............................1-46
Designed for the LATCH System...................1-43
Rear Outside Seat Position...........................1-44
Right Front Seat Position..............................1-48
Security Light.................................................3-35
Service........................................................... 5-3
Adding Equipment to the Outside of Your
Vehicle..................................................... 5-5
Doing Your Own Work................................... 5-4
Engine Soon Light.......................................3-30
Publications Ordering Information...................7-11Service (cont.)
Vehicle Soon Light.......................................3-35
Servicing Your Airbag-Equipped Vehicle..............1-56
Setting the Time
Radios with Radio Data Systems (RDS).........3-37
Radios without Radio Data Systems (RDS)........3-37
Sheet Metal Damage.......................................5-77
Shifting Into Park (P).......................................2-24
Shifting Out of Park (P)...................................2-25
Shoulder Belt Height Adjuster...........................1-21
Signals, Turn and Lane-Change.......................... 3-8
Spare Tire
Installing....................................................5-64
Removing...................................................5-62
Storing.......................................................5-69
Specifications, Capacities.................................5-85
Speedometer..................................................3-24
Starting Your Engine.......................................2-17
Steering........................................................4-10
Steering Wheel Controls, Audio.........................3-68
Steering Wheel, Tilt Wheel................................. 3-7
Storage Areas
Center Console Storage Area........................2-30
Cupholder(s)...............................................2-29
Glove Box..................................................2-29
Stuck in Sand, Mud, Ice or Snow......................4-29
Sun Visors.....................................................2-14
Sunroof.........................................................2-30
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