PONTIAC PONTIAC 1997 Owners Manual
Manufacturer: PONTIAC, Model Year: 1997, Model line: PONTIAC, Model: PONTIAC PONTIAC 1997Pages: 419, PDF Size: 19.67 MB
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GM Participation in an Alternative
Dispute Resolution
Program
This program is available in all 50 states and the District
of Columbia. Canadian owners refer to your Warranty
and Owner Assistance Information booklet. General
Motors reserves the right to change eligibility
limitations and/or to discontinue its participation in
this program.
Both Pontiac and your Pontiac dealer are committed to
making sure you are completely satisfied with your new
vehicle. Our experience has shown that, if a situation
arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction
Procedure described earlier
in this section is
very successful.
There may be instances where an impartial third party
can assist in arriving
at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements,
Pontiac voluntarily participates in
BBB AUTO LINE.
BBB AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle automotive disputes. This program is available
free of charge to customers who currently own or lease a
GM vehicle.
If you
are not satisfied after following the Customer
Satisfaction'Procedure, you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203- 1804
Telephone: 1-800-955-5100
TO file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN)
and a statement
of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
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Page 402 of 419
We prefer you utilize the Customer Satisfaction
Procedure before you resort to AUTO
LINE, but yolu
may contact the BBB at any time. The BBB will attempt
to resolve
the complaint serving as an intermediary, If
this mediation is unsuccessful, an informal hearing will
be scheduled where eligible customers may present their
case to an impartial third-party arbitrator.
The arbitrator will make a decision which
you may
accept
or reject. If you accept the decision, GM will be
bound by that decision. The entire dispute res'olution
proceldure should ordinarily take about
40 days from the
time you file a claim until a dc-rision is made.
Some state laws may require you to use
this program
before filing
a claim with a state-run arbitration program
or in
the courts. For further information, contact the
BBB at 1-800-955-5100 or the Pontiac Customer
Assistance Center at
1 -800-PM-CARES.
Warranty Information
Your vehicle comes with a separate warranty booklet
that contains detailed warranty information,
REPORTING SAFETY DEFECTS
TO THE UNITED STATES
GOVERNMENT
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death,
you should
immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and
if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393
(or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington,
D.C. 20590
You can also obtain other info'rmation about motor
vehicle safety from the Hotline.
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REPORTING SAFETY DEFECTS
TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario K1G 3J2
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call
us at 1-800-PM-CARES or write:
Pontiac Division Customer Assistance Center
One Pontiac Plaza
Pontiac, MI 48340-2952 In
Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors
of Canada Limited
Customer Communication Centre 1908 Colonel Sam Drive
Oshawa, Ontario LlH
8P7
Ordering Service and Owner
Publications in Canada
Service manuals, service bulletins, owner’s manuals and
other service literature
are available for purchase for all
current and past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
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1997 PONTIAC SERVICE PUBLICATIONS ORDERING INFORMATION
The following publications covering the operation and servking of your vehicle can be purchased by filling out
the Service Publication Order Form in this book and mailing if in with your check, money order,
or credit card information to Helm, Incorporated (address below.)
CURRENT PUBLICATIONS FOR 1997 PONTIAC
SERVICE MANUALS
Service Manuals have the diagnosis and repair information
on engines, transmission, axle, suspension,
brakes,
electrical, steering, body, etc.
RETAIL
SELL PRICE: $90.00
TRANSMISSION, TRANSAXLE, TRANSFER CASE
UNIT REPAIR MANUAL
This manual provides information on unit repair service
procedures, adjustments and specifications for the
1997 GM transmissions, transaxles and transfer cases.
RETAIL SELL
PRICE: $40.00
OWNER’S INFORMATION
Owner publications are written directly for Owners and
intended
to lprovide basic operational information about the
vehicle. The owner’s manual will include the Maintenance
Schedule for
all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual and
Warranty Booklet.
RETAIL SELL PRICE: $1 5.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $10.00
CURRENT & PAST MODEL ORDER FORMS
Service Publications are available for current and past
model GM vehicles.
To request an order form, please
specify year and model name
of the vehicle.
ProCarManuals.com
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ORDER TOLL FREE
(NOTE: For Credit Card Holders Only)
(Monday-Friday 8:OO AM - 6:OO PM EST)
FAX Orders Only 1-31 3-865-5927
1 -800-782-4356
Orders will be mailed within 10 days of receipt. Please allow ade uate time for postal
service.
If further information is needed, write to the address s R own below or call
1-800-782-4356. Material cannot be returned for credit without packing slip with return
information within 30 days of delivery. On returns, a re-stocking fee may be ap,plied
aqainst the original order.
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v Section 9 Index
Accessory Power Outlet .................... 2.57. 2.59
AirBag
....................................... 1-22
How Does it Restrain
.......................... 1-26
How it Works
................................ 1-24
Location
.............. .......... 1-24
Readiness Light
......................... 1.23. 2.65
Servicing
................................... 1-27
What Makes it Inflate
.......................... 1-25
What Will
You See After it Inflates ............... 1-26
When
Should it Inflate ......................... 1-25
Air Cleaner
.................................... 6- 19
Air Conditioning ............................ 3.3. 3.7
Air Conditioning Refrigerants ..................... 6-73
Alignment and Balance. Tire ...................... 6-52
Aluminum Wheels. Cleaning
...................... 6-61
Antifreeze ..................................... 6-27
Anti-Lock
Brake System Warning Light
................ 2.67. 4.7
Brakes
...................................... 4.7
Anti.Theft. Radio .............................. 3-26
Appearance
Care ............................... 6-55
Appearance Care Materials ....................... 6-64
Arbitration Program
.............................. 8-9
Ashtrays ...................................... 2-58 Audio Controls. Steering Wheel
Touch Control
....... 3-29
Audio Equipment. Adding
........................ 3-30
Audio Systems
................................. 3-10
Auto-Down Window
............................ 2-31
Automatic
Auxiliary Temp Control
......... ........ 3-4
Check
...................................... 7-40
Door Locks
.............................. 2-6, 2-46
Electronic Climate Control
...................... 3-2
Fluid
....................................... 6-21
Operation
................................... 2-19
Overdrive
............................... 2-21
Park Mechanism Check . ......... 7-42
Back Glass Antenna ........ .... 3-32
Battery
....................................... 6-36
Jump Starting ................................. 5-3
Replacement, Remote Keyless Entry
.............. 2-10
Resynchronization, Remote Keyless Entry ......... 2-11
Warnings
................................ 5-3, 5-5
Battery Saver .................................. 2-42
BBB Auto Line ................................. 8-9
Better Business Bureau Mediation
................... 8-9
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Brake Adjustment
.................................. 6-36
Fluid ....................................... 6-33
Master Cylinder
.............................. 6-33
System Warning Light
......................... 2-66
Trailer
...................................... 4-35
Transaxle Shift Interlock
....................... 2-28
Transaxle Shift Interlock Check
.................. 7-41
Wear
....................................... 6-35
Braking ........................................ 4-6
Braking in Emergencies
.......................... 4- 11
Break-In, New Vehicle
.......................... 2- 15
BTSI ......................................... 2-28
BTSI Check ................................... 7-41
Built in Child Restraints .......................... 1-38
Adjusting the Harness Height
................... 1-410
Removing a Child from
........................ 1-50
Securing a Child in
............................ 1-44
Bulb Replacement
.............................. 6-37
Canadian Roadside Assistance .................... 8-8
Capacities and Specifications ...................... 6-72
Carbon Monoxide ............... 2-11,2-29.4-28. 4-35
Care of Your Cassette Tape Player .................. 3-3 1
Cassette Deck Service ........................... 7-3'9
Cassette Tape Player
....................... 3-12, 3-15
Anti-Lock ................................... 4-7
Parking
..................................... 2-24
PedalTravel
................................. 6-36
Replacing System Parts ......................... 6-36
Storing ..................................... 1-51 Cassette
Tape Player Care
........................ 3-3 1
Cassette Tape Player Errors .................. 3.13. 3.17
CD Player Theft-Deterrent Feature ................. 3-26
Center Console Storage
......................... -2-55
Center High-Mounted Stoplamp ................... 6-41
Center Passenger Position
........................ 1-28
Certification Label
.............................. 4-30
Chains. Safety ................................. 4-35
Chains. Tire ................................... 6-54
Changing a Flat Tire ............................. 5-24
Charging System Light .......................... 2-66
Check Tire Pressure Light
........................ 2-70
Checking Your Restraint Systems .................. 1-63
Chemical Paint Spotting
.......................... 6-63
Child Restraints
................................ 1-52
Securing in a
Rear Outside Seat Position ........... 1-54
Securing in the Center Rear Seat Position .......... 1-56
Securing
in the Right Frunt Seat Position .......... 1-58
Cigarette Lighter
............................... 2-58
Circuit Breakers
and Fuses ....................... 6-66
Aluminum Wheels ............................ 6-61
Inside
of Your Pontiac ......................... 6-55
Instrument Panel
............................. 6-58
Outside
of Your Pontiac ........................ 6-60
Special Problems ........................... 6-57
TopStrap
................................... 1-53
WhesetuPut
................................ 1-52
Cleaner. Air ................................... 6-19
Cleaning
Fabric
...................................... 6-56
Glass ....................................... 6-59
Leather
..................................... 6-58
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Stains ...................................... 6-57
Tires ....................................... 6-62
Wheels
..................................... 6-61
Vinyl
....................................... 6-57
Windshield
and Wiper Blades ................... 6-59
Climate Control System
........................... 3-2
Clock, Setting the
............................... 3- 10
Compact Disc Care ............................. 3-32
Compact Disc Player
....................... 3-19, 3-21
Compact Disc Player Errors
............. 3-20,3-23, 3-25
Compact Spare Tire
............................. 5-34
Content Theft-Deterrent
.................... 2- 13, 2-50
Control of a Vehicle
.............................. 4-6
Convenience Net
............................... 2-57
Convex Outside Mirror
.......................... 2-54
Coolant
....................................... 6-26
Bleed Valves
................................. 5-21
Heater.
Engine ............................... 2-18
Cooling System ................................ 5-15
Courtesy Lamps
................................ 2-41
Courtesy Transportation
........................... 8-8
Cruise Control ................................. 2-35
Customer Assistance for Text Telephone Users
......... 8-5
Customer Assistance Information ................... 8- 1
Customer Satisfaction Procedure .................. 8-3
Comfort
Controls
...... ..................... 3-1
RecoveryTank
............................... 5-16
Cupholders
.................................... 2-55
Damage. Finish
..................... .... 6-62
Damage. Sheet Metal ............................ 6-62
Daytime Running Lamps ......................... 2-39 Dead Battery
....... ..... 5-3
Defects. Reporting
Safety ... .............. 8-10
Defensive Driving ............................... 4-2
Defogger. Rear Window .......................... 3-9
Defogging ..................................... 3-4
Defrosting
..................................... 3-4
Delayed Illumination
....................... 2-41. 2-45
Dimensions. Vehicle
............................ 6-73
Dolby@ B Noise Reduction .................. 3-14. 3-17
Door Locks
..................................... 2-4
Driver Information Center
........................ 2-78
DriverPosition ................................. l-14
Driver’s Temperature Knob. Automatic and
Auxiliary Temp Control
............... ....... 3-5
Driving City
........................................ 4-20
Defensive
.................................... 4-2
Drunken ..................................... 4-3
Freeway
.................................... 4-21
InaBlizzard
................................. 4-27
...........
In Foreign Countries ........................... 6-5
In the Rain .................................. 4-17
On Curves
.................................. 4-11
On Grades While Towing
a Trailer ............... 4-37
On Hill and Mountain Roads
.................... 4-23
On Snow and Ice
............................. 4-26
Through Water
............................... 4-19
WetRoads .................................. 4-17
Winter
...................................... 4-25
With a Trailer ................................ 4-36
Drunken Driving
................................ 4-3
Night
...................................... 4-16
DRL ......................................... 2-39
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Electrical Equipment. Adding .......... 2-17. 3.30. 6.66
Electrical System
............................... 6-66
Electrochromic Daymight Rearview Mirror
.......... 2-53
Electronic
Climate Control ........................ 3-2
Engine
.............................. 6-9.6-10. 6-11
Coolant
..................................... 6-26
Coolant Heater
............................... 2-18
Coolant Level Check .......................... 7-39
Coolant Temperature Gage
..................... 2-75
Coolant Temperature Light
..................... 2-74
Exhaust
...................... 2-11.2-29.4-28. 4-35 Identification ................................ 6-6 1
Running While
Parked ......................... 2-29
Specifications
........................... 6-72. 6-73
OilLevelCheck
.............................. 7-39
Overheating
................................. 5-13
StartingYour ................................ 2-16
Engineoil
.................................... 6-12
Adding
..................................... 6-14
Additives
6- 18
Checking
................................... 6-14
Used ....................................... 6-19
Whentochange .............................. 6-18 r .
...................................
Ethanol ........................................ 6-4 ~
Exhaust, Engine ................. 2-11,2-29,4-28. 4-35
Exit Lighting
............................. 2-42, 2-45
Fabric Cleaning
............................... 6-56
Fan
Knob. Climate Control System .................. 3-2
Filling Your Tank ................................ 6-5
Fan Button. Automatic and Auxiliary Temp Control ..... 3-6 Filter. Air
..................................... 6-19
Finishcare
.................................... 6-61
Finish Damage ................................. 6-62
First
Gear, Automatic Transaxle ................... 2-22
Fixed Mast Antenna
............................. 3-32
Flashers, Hazard Warning
......................... 5-2
Flat Tire, Changing ............................. 5-24
Fluids and Lubricants
............................ 7-44
Foreign Countries, Fuel
........................... 6-5
Front Reading Lamps ............................ 2-43
Filling Your Tank .............................. 6-5
Gage ....................................... 2-77
In Foreign Countries ........................... 6-5
Fuses
and Circuit Breakers ........ .......... 6-66
................................... Flash to Pass 2-33
FogLamps
.................................... 2-40
French Language Manual 11
FrontTowing ................................... 5-9
Fuel
.......................................... 6-3
Canadian
.................................... 6-3
.. ...........................
d-7
ages Engine Coolant Temperature ....... .......... 2-75
Fuel ....................................... 2-77
GAWR
....................................... 4-30
Gear Positions. Automatic Transaxle ................ 2-19
Gross Axle Weight Rating ........... .......... 4-30
Gross Vehicle Weight Rating ...................... 4-30
GloveBox .................................... 2-54
Guide en Frangais 11 .. .................................
.....................................
GVWR 4-30
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