key Ram 2500 2017 Manual Online

3. Turn the ignition to the OFF position. On vehicles withKeyless Enter-N-Go, push and hold the ignition until
the engine turns OFF.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to determine if the problem could recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation —
Eight-Speed Transmission
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the trans-
mission is in DRIVE. For example, if you set the transmis-
sion gear limit to 4 (fourth gear), the transmission will not
shift above fourth gear (except to prevent engine over-
speed), but will shift through the lower gears normally. You can switch between DRIVE and ERS mode at any
vehicle speed. When the transmission gear selector is in
DRIVE, the transmission will operate automatically, shift-
ing between all available gears. Tapping the GEAR- switch
(on the steering wheel) will activate ERS mode, display the
current gear in the instrument cluster, and set that gear as
the top available gear. Once in ERS mode, tapping the
GEAR- or GEAR+ switch will change the top available
gear.
1 — GEAR - Switch
2 — GEAR + Switch
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STARTING AND OPERATING 393

Gear Ranges
DO NOT race the engine when shifting from PARK or
NEUTRAL into another gear range.
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before accelerating. This
is especially important when the engine is cold.
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never attempt to use PARK while the vehicle is in motion.
Apply the parking brake when leaving the vehicle in this
range.
When parking on a level surface, you may shift the
transmission into PARK first, and then apply the parking
brake.
NOTE: On four-wheel drive vehicles be sure that the
transfer case is in a drive position. When parking on a hill, apply the parking brake before
shifting the transmission to PARK, otherwise the load on
the transmission locking mechanism may make it difficult
to move the gear selector out of PARK. As an added
precaution, turn the front wheels toward the curb on a
downhill grade and away from the curb on an uphill grade.
When exiting the vehicle, always:
•
Apply the parking brake.
• Shift the transmission into PARK.
• Turn the engine OFF.
• Remove the key fob.
WARNING!
•Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when parked to guard against vehicle movement and
possible injury or damage.
• Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the gear
selector out of PARK with the brake pedal released.
(Continued)
396 STARTING AND OPERATING

WARNING!(Continued)
Make sure the transmission is in PARK before leav-
ing the vehicle.
• It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
• Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle, always apply the
parking brake, shift the transmission into PARK,
turn the engine OFF, and remove the key fob. When
the ignition is in the LOCK/OFF (key removal)
position (or, with Keyless Enter-N-Go, when the
ignition is in the OFF mode), the transmission is
locked in PARK, securing the vehicle against un-
wanted movement.
(Continued)
WARNING! (Continued)
•When leaving the vehicle, always make sure the
ignition is in the OFF mode, remove the key fob from
the vehicle, and lock the vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the trans-
mission gear selector.
• Do not leave the key fob in or near the vehicle (or in
a location accessible to children), and do not leave
the ignition (in a vehicle equipped with Keyless
Enter-N-Go) in the ACC or ON/RUN mode. A child
could operate power windows, other controls, or
move the vehicle.
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STARTING AND OPERATING 397

When parking on a level surface, you may shift the
transmission into PARK first, and then apply the parking
brake.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK, otherwise the load on
the transmission locking mechanism may make it difficult
to move the gear selector out of PARK. As an added
precaution, turn the front wheels toward the curb on a
downhill grade and away from the curb on an uphill grade.
NOTE:On four-wheel drive vehicles be sure that the
transfer case is in a drive position.
When exiting the vehicle, always:
• Apply the parking brake.
• Shift the transmission into PARK.
• Turn the engine OFF.
• Remove the key fob.WARNING!
•Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when parked to guard against vehicle movement and
possible injury or damage.
• Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the gear
selector out of PARK with the brake pedal released.
Make sure the transmission is in PARK before leav-
ing the vehicle.
• It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
• Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle, always apply the
parking brake, shift the transmission into PARK,
(Continued)
406 STARTING AND OPERATING

WARNING!(Continued)
turn the engine OFF, and remove the key fob. When
the ignition is in the LOCK/OFF (key removal)
position (or, with Keyless Enter-N-Go, when the
ignition is in the OFF mode), the transmission is
locked in PARK, securing the vehicle against un-
wanted movement.
• When leaving the vehicle, always make sure the
ignition is in the OFF mode, remove the key fob from
the vehicle, and lock the vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the trans-
mission gear selector.
• Do not leave the key fob in or near the vehicle (or in
a location accessible to children), and do not leave
the ignition (in a vehicle equipped with Keyless
Enter-N-Go) in the ACC or ON/RUN mode. A child
could operate power windows, other controls, or
move the vehicle.
CAUTION!
• Before moving the transmission gear selector out of
PARK, you must turn the ignition to the ON/RUN
mode, and also press the brake pedal. Otherwise,
damage to the gear selector could result.
• DO NOT race the engine when shifting from PARK
or NEUTRAL into another gear range, as this can
damage the drivetrain.
The following indicators should be used to ensure that you
have engaged the transmission into the PARK position:
• When shifting into PARK, pull the gear selector toward
you and move it all the way counterclockwise until it
stops.
• Release the gear selector and make sure it is fully seated
in the PARK gate.
• Look at the transmission gear position display and
verify that it indicates the PARK position (P).
• With brake pedal released, verify that the gear selector
will not move out of PARK.
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once while in Entry/Exit or drive the vehicle over
15 mph (24 km/h). Entry/Exit mode may not be avail-
able due to vehicle payload, an instrument cluster
message will be displayed when this occurs. Refer to
“Instrument Cluster Display” in “Understanding Your
Instrument Panel” for further information.
NOTE: Entry/Exit mode may be achieved using your key
fob for easier entry/loading. Refer to “A Word About Your
Keys” in “Things To Know Before Starting Your Vehicle”
for further information.
CAUTION!
When in ENTRY/EXIT setting, be aware of your sur-
roundings, you may not have the clearance required for
certain areas and vehicle damage may occur.
The system requires that the ignition be in ON/RUN
position or the engine running for all user requested
changes. When lowering the vehicle all of the doors, must
be closed. If a door is opened at any time while the vehicle
is lowering the change will not be completed until the open
door(s) is closed. This system uses a lifting and lowering pattern which
keeps the headlights from incorrectly shining into oncom-
ing traffic. When raising the vehicle, the rear of the vehicle
will move up first and then the front. When lowering the
vehicle, the front will move down first and then the rear.
After the engine is turned off, it may be noticed that the air
suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure a
proper appearance.
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling to
be disabled. Refer to “Instrument Cluster Display” in
“Understanding Your Instrument Panel” for further infor-
mation.
NOTE:
If equipped with a touch screen radio all enabling/
disabling of air suspension features must be done through
the radio. Refer to “Uconnect Settings” in “Understanding
Your Instrument Panel” for further information.
440 STARTING AND OPERATING

Operation
1 — Up Button
2 — Down Button
3 — Entry/Exit Mode Indicator (Customer selectable)
4 — Normal Ride Height Indicator (Customer selectable)
5 — Off-Road 1 Indicator (Customer selectable)
6 — Off-Road 2 Indicator (Customer selectable)
The indicator lamps 3 through 6 will illuminate to show the
current position of the vehicle. Flashing indicator lamps
will show a position which the system is working to
achieve. When raising, if multiple indicator lamps are
flashing, the highest flashing indicator lamp is the position
the system is working to achieve. When lowering, if
multiple indicators are flashing, the lowest solid indicator
lamp is the position the system is working to achieve.
Pushing the “Up” button once will move the suspension
one position higher from the current position, assuming all
conditions are met (i.e. key in ON/RUN position, engine
running, speed below threshold, etc). The “Up” button can
be pushed multiple times, each push will raise the re-
quested level by one position up to a maximum position of
OR2 or the highest position allowed based on current
conditions (i.e. vehicle speed, etc).
Pushing the “DOWN” button once will move the suspen-
sion one position lower from the current level, assuming all
conditions are met (i.e. key in ON/RUN position, engine
running, doors closed, speed below threshold, etc). The
“DOWN” button can be pushed multiple times, each push
will lower the requested level by one position down to a
minimum of Entry/Exit Mode or the lowest position
allowed based on current conditions (i.e. vehicle speed,
etc.)
Air Suspension Switch
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STARTING AND OPERATING 443

Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Understanding Your Instrument
Panel” for further information.
An audible chime will be heard whenever a system error
has been detected.
Operation
The indicator lamps 3 through 6 will illuminate to show the
current position of the vehicle. Flashing indicator lamps
will show a position which the system is working to
achieve. When raising or lowering, the flashing indicator
lamp is the position the system is working to achieve.
Pushing the “Up” button once will move the suspension
one position higher from the current position, assuming all
conditions are met (i.e. key in ON/RUN position, engine
running, speed below threshold, etc). The “Up” button can
be pushed multiple times, each push will raise the re-
quested level by one position up to a maximum position of
OR or the highest position allowed based on current
conditions (i.e. vehicle speed, etc).Pushing the “DOWN” button once will move the suspen-
sion one position lower from the current level, assuming all
conditions are met (i.e. key in ON/RUN position, engine
running, doors closed, speed below threshold, etc). The
“DOWN” button can be pushed multiple times, each push
will lower the requested level by one position down to a
minimum of Entry/Exit Mode or the lowest position
allowed based on current conditions (i.e. vehicle speed,
etc.)
Automatic height changes will occur based on vehicle
speed and the current vehicle height. The indicator lamps
and instrument cluster display messages will operate the
same for automatic changes and user requested changes.
•
Off-Road (OR) – Indicator lamps 3, 4, 5 and 6 will be
illuminated when the vehicle is in OR.
• Normal Ride Height (NRH) – Indicator lamps 3, 4 and 5
will be illuminated when the vehicle is in NRH.
• Aero Mode – Indicator lamps 3 and 4 will be illuminated
when the vehicle is in Aero Mode.
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Ramp Travel Index (RTI)
The ramp travel index is the distance, in inches, that you
can drive your vehicle with one wheel on a 20-degree ramp
without lifting any other wheel off the ground. This
distance up the ramp divided by the wheelbase of the
vehicle and multiplied by 1,000 is the RTI. This vehicle has
an RTI of 510, which means you can articulate one front
wheel 26 inches (66 cm) in the air while the other three
wheels remain in contact with the ground.
Water Fording Characteristics
Water fording characteristic is the vehicle’s ability to cross
a body of still water, where the powertrain and drivetrain
are safe from water ingestion. This vehicle has high water
fording characteristics with the ability to cross a pool of
water, without stopping, 24 inches (60 cm) deep at a
maximum speed of 10 mph (16 km/h) and a pool of water
30 inches (76 cm) deep at a maximum speed of 5 mph
(8 km/h), both with an entrance ramp angle of 1.3 degrees.
CAUTION!
The door sill height is 25 inches (63.5 cm). Water may
intrude into the interior of the vehicle at greater
depths.
Simultaneous Brake And Throttle Operation
Many off-road driving conditions require the simultaneous
use of the brake and throttle (two footed driving). When
climbing rocks, logs, or other stepped objects, using light
brake pressure with light throttle will keep the vehicle from
jerking or lurching. This technique is also used when you
need to stop and restart a vehicle on a steep incline.
The Basics Of Off-Road Driving
You will encounter many types of terrain driving off-road.
You should be familiar with the terrain and area before
proceeding. There are many types of surface conditions: hard
packed dirt, gravel, rocks, grass, sand, mud, snow and ice.
Every surface has a different effect on your vehicle’s steering,
handling and traction. Controlling your vehicle is one of the
keys to successful off-road driving, so always keep a firm
grip on the steering wheel and maintain a good driving
posture. Avoid sudden accelerations, turns or braking. In
most cases there are no road signs, posted speed limits or
signal lights. Therefore you will need to use your own good
judgment on what is safe and what isn’t. When on a trail you
should always be looking ahead for surface obstacles and
changes in terrain. The key is to plan your future driving
route while remembering what you are currently driving
over.
458 STARTING AND OPERATING

CAUTION!
Never park your vehicle over dry grass or other com-
bustible materials. The heat from your vehicle exhaust
system could cause a fire.
WARNING!
Always wear your seat belt and firmly tie down cargo.
Unsecured cargo can become projectiles in an off-road
situation.
When To Use Low Range
When driving off-road, shift into 4LO (Low Range) for
additional traction or to improve handling and control on
slippery or difficult terrain. Due to the lower gearing, low
range will allow the engine to operate in a higher power
range. This will allow you to idle over obstacles and down
hills, with improved control and less effort. Also, use 4LO
(Low Range) in rain, ice, snow, mud, sand, to get heavy
loads rolling, improve traction, or whenever 4HI (High
Range) traction will not do the job.
Driving In Snow, Mud And Sand
There is a drastic reduction in traction when driving in
snow, mud or sand. The vehicle will be less responsive to
steering, acceleration and braking inputs. Therefore you
should accelerate slowly, leave greater stopping distances
and avoid abrupt vehicle maneuvers. You want to keep a
slow constant steady pace. The key is to maintain the
vehicle’s momentum.
•Snow – In heavy snow or for additional control and
traction at slower speeds, shift the transmission to a low
gear and shift the transfer case to 4LO (Low Range) if
necessary. Do not shift to a lower gear than necessary to
maintain headway. Over-revving the engine can spin the
wheels and traction will be lost. If you start to slow to a
stop, try turning your steering wheel no more than a ¼
turn quickly back and forth, while still applying throttle.
This will allow the tires to get a fresh biteand help
maintain your momentum.
CAUTION!
On icy or slippery roads, do not downshift at high
engine RPMs or vehicle speeds because engine brak-
ing may cause skidding and loss of control.
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