maintenance Ram 3500 2011 Owner's Manual

TABLE OF CONTENTSSECTIONPAGE
1INTRODUCTION............................................................3
2THINGS TO KNOW BEFORE STARTING YOUR VEHICLE..............................9
3UNDERSTANDING THE FEATURES OF YOUR VEHICLE............................. 87
4UNDERSTANDING YOUR INSTRUMENT PANEL.................................. 197
5STARTING AND OPERATING................................................299
6WHAT TO DO IN EMERGENCIES............................................. 481
7MAINTAINING YOUR VEHICLE..............................................513
8MAINTENANCE SCHEDULES.................................................573
9IF YOU NEED CONSUMER ASSISTANCE........................................ 591
10INDEX...................................................................601
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INTRODUCTION
Congratulations on selecting your new Chrysler Group
LLC vehicle. Be assured that it represents precision
workmanship, distinctive styling, and high quality - all
essentials that are traditional to our vehicles.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint
you with the operation and maintenance of your vehicle.
It is supplemented by a Warranty Information Booklet,
located on the DVD, and various customer-oriented
documents. Please take the time to read these publica-
tions carefully. Following the instructions and recom-
mendations in this manual will help assure safe and
enjoyable operation of your vehicle.
NOTE: After you read the manual, it should be stored
in the vehicle for convenient referencing and remain
with the vehicle when sold, so that the new owner will
be aware of all safety warnings.When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained tech-
nicians and genuine MOPARparts, and cares about
your satisfaction.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain descriptions and
illustrations may differ from your vehicle’s equipment
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this Owner’s Manual:
4 INTRODUCTION

Airbag Warning Light
You will want to have the airbags ready to
inflate for your protection in a collision. The
Airbag Warning Light monitors the internal
circuits and interconnecting wiring associated
with airbag system electrical components. While the
airbag system is designed to be maintenance free, if any
of the following occurs, have an authorized dealer ser-
vice the airbag system immediately.
•The Airbag Warning Light does not come on during
the four to eight seconds when the ignition switch is
first turned to the ON/RUN position.
•The Airbag Warning Light remains on after the four to
eight-second interval.
•The Airbag Warning Light comes on intermittently or
remains on while driving.
NOTE:If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant Restraint
Controller (ORC) may also be disabled. The airbags may
not be ready to inflate for your protection. Promptly
check the fuse block for blown fuses. Refer to the label
located on the inside of the fuse block cover for the
proper airbag fuses. See your authorized dealer if the
fuse is good.
Event Data Recorder (EDR)
This vehicle is equipped with an event data recorder
(EDR). The main purpose of an EDR is to record, in
certain crash or near crash-like situations, such as an air
bag deployment or hitting a road obstacle, data that will
assist in understanding how a vehicle’s systems per-
formed. The EDR is designed to record data related to
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 67

While cruising, brief full-throttle acceleration within the
limits of local traffic laws, contributes to a good break-in.
Wide-open throttle acceleration in low gear can be detri-
mental and should be avoided.
The engine oil installed in the engine at the factory is a
high-quality energy conserving type lubricant. Oil
changes should be consistent with anticipated climate
conditions under which vehicle operations will occur. For
the recommended viscosity and quality grades refer to
“Maintenance Procedures” in “Maintaining Your Ve-
hicle”. NON-DETERGENT OR STRAIGHT MINERAL
OILS MUST NEVER BE USED.
A new engine may consume some oil during its first few
thousand miles (kilometers) of operation. This should be
considered a normal part of the break-in and not inter-
preted as an indication of difficulty.SAFETY TIPS
Transporting Passengers
NEVER TRANSPORT PASSENGERS IN THE CARGO
AREA.
WARNING!
•Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
•It is extremely dangerous to ride in a cargo area,
inside or outside of a vehicle. In a collision, people
riding in these areas are more likely to be seri-
ously injured or killed.
•Do not allow people to ride in any area of your
vehicle that is not equipped with seats and seat belts.
•Be sure everyone in your vehicle is in a seat and
using a seat belt properly.
82 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

▫Sunroof Maintenance................. 160
▫Sunroof Fully Closed.................. 160
Electrical Power Outlets................. 160
Cigar Lighter And Ash Receiver —
If Equipped.......................... 163
Power Inverter — If Equipped............ 164
Cupholders.......................... 166
▫Front Instrument Panel Cupholders —
(40–20–40 Seats)..................... 166
▫Front Instrument Panel Cupholders — Floor
Mounted Shifter..................... 166
▫Rear Cupholder — Quad Cab.......... 167
▫Rear Cupholder — Crew Cab........... 167Storage............................. 168
▫Glove Box Storage................... 168
▫Door Storage....................... 170
▫Center Storage Compartment —
If Equipped........................ 171
▫Second Row In-Floor Storage Bin —
If Equipped........................ 173
▫Seatback Storage..................... 174
▫Storage (Regular Cab)................. 174
▫Storage And Seats (Crew Cab)........... 174
▫Plastic Grocery Bag Retainers (Regular Cab
Models)........................... 175
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 91

open or partially open positions. This is a normal occur-
rence and can be minimized. If the buffeting occurs with
the rear windows open, open the front and rear windows
together to minimize the buffeting. If the buffeting occurs
with the sunroof open, adjust the sunroof opening to
minimize the buffeting or open any window.
Sunroof Maintenance
Use only a non-abrasive cleaner and a soft cloth to clean
the glass panel.
Sunroof Fully Closed
Press the switch forward and release to ensure that the
sunroof is fully closed.
ELECTRICAL POWER OUTLETS
The auxiliary 12 Volt (13 Amp) power outlets can provide
power for in-cab accessories designed for use with the
standard “cigar lighter” plug. The 12 Volt power outlets
have a cap attached to the outlet indicating “12V DC”,
together with either a key symbol or a battery symbol.A key symbol indicates that the key must be in the
ON/RUN or ACC positions for the outlet to provide
power. The battery symbol indicates that the outlet is
connected to the battery, and can provide power at all
times.
NOTE:
•To ensure proper operation a MOPARknob and
element must be used.
•Do not exceed the maximum power of 160 Watts (13
Amps) at 12 Volts. If the 160 Watt (13 Amp) power
rating is exceeded the fuse protecting the system will
need to be replaced.
The auxiliary power outlets can be found in the following
locations:
•Lower left and lower right of the center stack —
without floor mounted shifter.
160 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Universal Consumer Interface (UCI) 0.5 —
If Equipped.......................... 270
▫Connecting The iPod................. 271
▫Using This Feature................... 272
▫Controlling The iPodUsing
Radio Buttons....................... 272
▫Play Mode......................... 272
▫List Or Browse Mode................. 274
Universal Consumer Interface (UCI) 1.0 —
If Equipped.......................... 276
▫Connecting The iPodOr External USB
Device............................ 276
▫Using This Feature................... 277▫Controlling The iPodOr External USB
Device Using Radio Buttons............. 277
▫Play Mode......................... 277
▫List Or Browse Mode................. 279
▫Bluetooth Streaming Audio (BTSA)........ 281
Video Entertainment System (VES)™ —
If Equipped.......................... 282
Steering Wheel Audio Controls —
If Equipped.......................... 283
▫Radio Operation..................... 284
▫CD Player......................... 284
CD/DVD Disc Maintenance.............. 285
Radio Operation And Mobile Phones....... 285
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UNDERSTANDING YOUR INSTRUMENT PANEL 199

Lo tirE
When the appropriate condition exists, the odometer
display will toggle between Lo and tirE for three cycles.
noFUSE
If the vehicle diagnostic system determines that the
Ignition Off Draw (IOD) fuse is improperly installed, or
damaged, a “noFUSE” message will display in the odom-
eter display area. For further information on fuses and
fuse locations refer to “Fuses” in “Maintaining Your
Vehicle”.
CHAngE OIL
Your vehicle is equipped with an engine oil change
indicator system. TheCHAngE OILmessage will flash in
the instrument cluster odometer for approximately
12 seconds after a single chime has sounded to indicate
the next scheduled oil change interval. The engine oil
change indicator system is duty cycle-based, whichmeans the engine oil change interval may fluctuate
dependent upon your personal driving style.
Unless reset, this message will continue to display each
time you turn the ignition switch to the ON/RUN
position. To turn off the message temporarily, press and
release the Trip Odometer button on the instrument
cluster. To reset the oil change indicator system (after
performing the scheduled maintenance), refer to the
following procedure:
1. Turn the ignition switch to the ON/RUN position
(Do not start the engine).
2. Fully depress the accelerator pedal slowly three
times within 10 seconds.
3. Turn the ignition switch to the OFF/LOCK position.
NOTE:If the indicator message illuminates when you
start the vehicle, the oil change indicator system did not
reset. If necessary repeat this procedure.
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UNDERSTANDING YOUR INSTRUMENT PANEL 213

vehicle placard or tire inflation pressure label, you should
determine the proper tire inflation pressure for those
tires.)
As an added safety feature, your vehicle has been
equipped with a Tire Pressure Monitoring System
(TPMS) that illuminates a low tire pressure telltale when
one or more of your tires is significantly under-inflated.
Accordingly, when the low tire pressure telltale illumi-
nates, you should stop and check your tires as soon as
possible, and inflate them to the proper pressure. Driving
on a significantly under-inflated tire causes the tire to
overheat and can lead to tire failure. Under-inflation also
reduces fuel efficiency and tire tread life, and may affect
the vehicle’s handling and stopping ability.
Please note that the TPMS is not a substitute for proper
tire maintenance, and it is the driver ’s responsibility tomaintain correct tire pressure, even if under-inflation has
not reached the level to trigger illumination of the TPMS
low tire pressure telltale.
Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the system is not
operating properly. The TPMS malfunction indicator is
combined with the low tire pressure telltale. When the
system detects a malfunction, the telltale will flash for
approximately one minute and then remain continuously
illuminated. This sequence will continue upon subse-
quent vehicle start-ups as long as the malfunction exists.
When the malfunction indicator is illuminated, the sys-
tem may not be able to detect or signal low tire pressure
as intended. TPMS malfunctions may occur for a variety
of reasons, including the installation of replacement or
alternate tires or wheels on the vehicle that prevent the
TPMS from functioning properly. Always check the
TPMS malfunction telltale after replacing one or more
218 UNDERSTANDING YOUR INSTRUMENT PANEL

Oil Change Due
Your vehicle is equipped with an engine oil change
indicator system. TheOil Change Duemessage will
flash in the EVIC display for approximately 10 seconds
after a single chime has sounded to indicate the next
scheduled oil change interval. The engine oil change
indicator system is duty-cycle based, which means the
engine oil change interval may fluctuate dependent upon
your personal driving style.
Unless reset, this message will continue to display each
time you turn the ignition switch to the ON position. To
turn off the message temporarily, press and release the
RETURN button. To reset the oil change indicator system
(after performing the scheduled maintenance) perform
the following steps.
1. Turn the ignition switch to the ON position. (Do not
start the engine)2. Fully depress the accelerator pedal slowly three times
within 10 seconds.
3. Turn the ignition switch to the OFF position.
NOTE:If the indicator message illuminates when you
start the engine, the oil change indicator system did not
reset. If necessary, repeat these steps.
Fuel Economy / Fuel Saver Mode / Distance To
Empty (DTE) — If Equipped
Average Fuel Economy
Shows the average fuel economy since the last reset.
When the fuel economy is reset, the display will read “0”
or show dashes for two seconds. Then, the history
information will be erased, and the averaging will con-
tinue from the last fuel average reading before the reset.
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UNDERSTANDING YOUR INSTRUMENT PANEL 231