door lock Ram 3500 2020 Owner's Guide

GETTING TO KNOW YOUR VEHICLE53
NOTE:
For vehicles shipped to or sold in the states of
California or Mississippi, the cargo, bed, and
mirror spotter lights will not work while the
vehicle is in motion. In every other state, the
cargo and mirror spotter lights will turn off when
the vehicle is in motion, but the bed light will
remain on. In all states, including California and
Mississippi, if a bed camera is deactivated, the
bed lights will turn back on.
BATTERY SAVER
To protect the life of your vehicle’s battery, load
shedding is provided for both the interior and
exterior lights.
If the ignition is OFF, the interior lights will
automatically turn off when:
Any door is left ajar for 10 minutes.
The Dome Defeat button is pushed.
The cargo, bed, and spotter lights are manu -
ally activated by either the headlight switch
or the truck bed switch. NOTE:
Battery saver mode is canceled if the ignition is
ON.
If the headlights remain on while the ignition is
placed in the OFF position, the exterior lights will
automatically turn off after eight minutes. If the
headlights are turned on and left on for eight
minutes while the ignition is OFF, the exterior
lights will automatically turn off.
INTERIOR LIGHTS
COURTESY LIGHTS
The courtesy, dome, cargo, and bed lights are
turned on when any door is opened. The
courtesy and dome lights are turned on when
the Dome On button is pushed on the overhead
console. Also, if your vehicle is equipped with
Remote Keyless Entry, and the unlock button is
pushed on the key fob, the courtesy, dome,
cargo, and bed lights will turn on.
Courtesy/Reading Lights
The overhead console lights can also be
operated individually as reading lights by
pushing the corresponding buttons.

Front Courtesy/Reading Lights

1 — Driver’s Reading Light On/Off Button
2 — Dome Defeat Button
3 — Dome On Button
4 — Passenger’s Reading Light On/Off Button
2

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54GETTING TO KNOW YOUR VEHICLE
NOTE:
On vehicles equipped with an LED overhead
console, if both the Dome On and Dome Defeat
buttons are pushed, the Illuminated Entry with
door ajar feature will be disabled, but the Dome
Lights inside the vehicle will turn on.
Three types of Rear Courtesy/Reading Lights
are available for your vehicle:
Push button on/off
Push lens on/off
No on/off button, only Courtesy Light.

Push Lens On/Off Rear Courtesy Light
NOTE:
The Rear Courtesy/Reading Lights will remain
on until the switch is pushed a second time, so
be sure they have been turned off before exiting
the vehicle. If the interior lights are left on after
the ignition is turned off, they will automatically
turn off after 10 minutes.
Dimmer Control
The dimmer controls are part of the headlight
switch and are located on the left side of the
instrument panel.

Dimmer Controls
With the parking lights or headlights on, rotating
the right dimmer control upward will increase
the brightness of the instrument panel lights.
Rotating the left dimmer control will adjust the
interior and ambient light levels.
NOTE:
The ambient lights are only active when the
headlights or parking lights are on.ILLUMINATED ENTRY
The courtesy lights will turn on when you use the
key fob to unlock the doors or open any door.
This feature also turns on the puddle lamps
located beneath the outside mirrors (if
equipped).
The lights will fade to off after approximately
30 seconds, or they will immediately fade to off
once the ignition switch is placed in the ON/
RUN position from the OFF position.
The front courtesy overhead console and door
courtesy lights will not turn off if the Dome On
button on the overhead console is pushed.
The illuminated entry system will not operate if
the Dome Defeat button on the overhead
console is pushed.
1 — Ambient Light Control
2 — Instrument Panel Dimmer Control

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GETTING TO KNOW YOUR VEHICLE71
during auto closure. If this happens, pull the
switch lightly to the first detent and hold to close
the window manually.
Reset Auto-Up
Should the Auto-Up feature stop working, the
window may need to be reset. To reset Auto-Up:

1. Make sure the door is fully closed.

2. Pull the window switch up to close the
window completely and continue to hold the
switch up for an additional two seconds
after the window is closed.
3. Push the window switch down firmly to the second detent to open the window
completely and continue to hold the switch
down for an additional two seconds after
the window is fully open.
Window Lockout Switch
The window lockout switch on the driver's door
allows you to disable the window control on the
rear passenger doors. To disable the window
controls on the rear passenger doors, push the
window lock switch into the latched or down
position. To enable the window controls, push
the window lock switch again and return the
switch to the released or up position.

Window Lockout Switch

Power Sliding Rear Window — If Equipped
The switch for the power sliding rear window is
located on the overhead console.
Power Sliding Rear Window Switch

Push the rearward portion of the switch to open
the window. Push the forward portion of the
switch to close the window.
Manual Sliding Rear Window — If Equipped
A locking device in the center of the window
helps to prevent entry from the rear of the
vehicle. Squeeze the lock to release the
window.
WIND BUFFETING
Wind buffeting can be described as the
perception of pressure on the ears or a
helicopter-type sound in the ears. Your vehicle
may exhibit wind buffeting with the windows
down, or the sunroof (if equipped) in certain
open or partially open positions. This is a normal
occurrence and can be minimized. If the
WARNING!
There is no anti-pinch protection when the
window is almost closed. Be sure to clear all
objects from the window before closing.2

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74GETTING TO KNOW YOUR VEHICLE
HOOD
TO OPEN THE HOOD
To open the hood, two latches must be
released.

1. Pull the hood release lever located below
the steering wheel at the base of the
instrument panel.

Hood Release

2. Reach into the opening beneath the center of the hood and push the safety latch lever
to the left to release it, before raising the
hood.
Safety Latch Location

TO CLOSE THE HOOD

Lower the hood to approximately 12 inches
(30 cm) from the engine compartment and
drop it. Make sure that the hood is completely
closed.

TAILGATE
OPENING
The power tailgate may be opened by pushing
the tailgate release pad located on the tailgate
door.
The tailgate damper strut will lower the tailgate
to the open position (if equipped).
Electronic Tailgate Release — If Equipped
The key fob may be equipped with an
electronic release feature for the
tailgate, allowing hands-free tailgate
opening. To activate, push and
release the Tailgate Release button on the key
fob twice within five seconds. The tailgate door
will unlatch, and slowly lower into the open
position.WARNING!
Be sure the hood is fully latched before
driving your vehicle. If the hood is not fully
latched, it could open when the vehicle is in
motion and block your vision. Failure to follow
this warning could result in serious injury or
death.
CAUTION!
To prevent possible damage, do not slam the
hood to close it. Use a firm downward push at
the front center of the hood to ensure that
both latches engage.

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GETTING TO KNOW YOUR VEHICLE79
CANADIAN/GATE OPERATOR
P
ROGRAMMING
For programming transmitters in Canada/
United States that require the transmitter
signals to “time-out” after several seconds of
transmission.
Canadian radio frequency laws require
transmitter signals to time-out (or quit) after
several seconds of transmission – which may
not be long enough for HomeLink® to pick up
the signal during programming. Similar to this
Canadian law, some U.S. gate operators are
designed to time-out in the same manner.
It may be helpful to unplug the device during the
cycling process to prevent possible overheating
of the garage door or gate motor.

1. Place the ignition in the ON/RUN position.

2. Place the hand-held transmitter 1 to
3 inches (3 to 8 cm) away from the
HomeLink® button you wish to program
while keeping the HomeLink® indicator
light in view.
3. Continue to press and hold the HomeLink® button, while you press and release (cycle)
your hand-held transmitter every two seconds until HomeLink® has successfully
accepted the frequency signal. The
indicator light will flash slowly and then
rapidly when fully trained.
4. Watch for the HomeLink® indicator to change flash rates. When it changes, it is
programmed. It may take up to 30 seconds
or longer in rare cases. The garage door
may open and close while you are
programming.
5. Press and hold the programmed HomeLink® button and observe the
indicator light.
NOTE:
If the indicator light stays on constantly,
programming is complete and the garage
door/device should activate when the Home -
Link® button is pressed.
To program the two remaining HomeLink®
buttons, repeat each step for each remaining
button. DO NOT erase the channels.
If you unplugged the garage door opener/
device for programming, plug it back in at this
time. Reprogramming A Single HomeLink® Button
(Canadian/Gate Operator)
To reprogram a channel that has been
previously trained, follow these steps:

1. Place the ignition in the ON/RUN position.

2. Press and hold the desired HomeLink®
button until the indicator light begins to
flash after 20 seconds. Do not release the
button.
3. Without releasing the button, proceed with “Canadian/Gate Operator Programming”
step 2 and follow all remaining steps.
USING HOMELINK®
To operate, push and release the programmed
HomeLink® button. Activation will now occur for
the programmed device (i.e. garage door
opener, gate operator, security system, entry
door lock, home/office lighting, etc.) The
hand-held transmitter of the device may also be
used at any time.
2

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GETTING TO KNOW YOUR VEHICLE93
(Continued)
To open a storage bin with the RamBox
unlocked, push and release the button located
on the lid. The RamBox lid will open upward to
allow hand access. Lift the lid to fully open.
NOTE:
RamBox will not open when the button is
pushed if the RamBox is locked.
RamBox Pushbutton And Lock
The interior of the RamBox will automatically
illuminate when the lid is opened. In addition to
the automatic illumination, there is a manual
on/off switch located at the rear of each storage
bin. Pushing the switch once will turn off the bin
lights, pushing the switch again will turn the
lights back on.

RamBox Light Switch
Cargo bins feature two removable drain plugs
(to allow water to drain from bins). To remove
plug, pull up on the edge. To install, push the
plug downward into drain hole.
NOTE:
Provisions are provided in the bins for cargo
dividers and shelf supports. These accessories
(in addition to other RamBox accessories) are
available from Mopar.Locking And Unlocking RamBox
Push and release the lock or unlock button on
the key fob to lock and unlock all doors, the
tailgate and the RamBox (if equipped). Refer to
“Keys” in this chapter for further details. The
RamBox storage bins can be locked using the
vehicle key. To lock and unlock the storage bin,
insert the key into the keyhole on the push
button and turn clockwise to lock or
counterclockwise to unlock. Always return the
key to the upright (vertical) position before
removing the key from the push button.
CAUTION!

Failure to follow the following items could
cause damage to the vehicle:
Assure that all cargo inside the storage bins
is properly secured.
Do not exceed cargo weight rating of 300 lbs
(136 kg) for 2500 and 3500 series vehicles
per bin.

CAUTION!
Leaving the lid open for extended periods of
time could cause the vehicle battery to
discharge. If the lid is required to stay open
for extended periods of time, it is
recommended that the bin lights be turned
off manually using the on/off switch.
CAUTION!
Ensure cargo bin lids are closed and
latched before moving or driving vehicle.
2

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122GETTING TO KNOW YOUR INSTRUMENT PANEL
Headlights On with Wipers Lights w/ WipersOn; Off
Automatic Highbeams Auto HighbeamsOn; Off
Daytime Running Lights Daytime LightsOn; Off
Flash Lights with Lock Lights w/ LockOn; Off
Auto Lock Doors Auto Lock DoorsOn; Off
Auto Unlock Doors Auto Unlock DoorsOn; Off
Sound Horn with Remote Start Horn w/ Remote StartOn; Off
Sound Horn with Remote Lock Horn w/ Remote LockOff; 1st Press; 2nd Press
Remote Unlock Sequence Remote UnlockDriver Door; All Doors
Key Fob Linked to Memory Key in MemoryOn; Off
Passive Entry Passive EntryOn; Off
Remote Start Comfort System Remote Start ComfortOff; Remote Start; All starts
Easy Exit Seat Easy Exit SeatOn; Off
Key-off Power Delay Power Off DelayOff; 45 seconds; 5 minutes; 10 minutes
Setting NamesSetting Names Abbreviated
(Left Submenu Layer) Sub-Menus (Right Submenu Layer)

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186SAFETY
(Continued)
The SABs may help to reduce the risk of
occupant injury during certain side impacts, in
addition to the injury reduction potential
provided by the seat belts and body structure.
Supplemental Seat-Mounted Side Air Bag Label

When the SAB deploys, it opens the seam on
the outboard side of the seatback’s trim cover.
The inflating SAB deploys through the seat
seam into the space between the occupant and
the door. The SAB moves at a very high speed
and with such a high force that it could injure
occupants if they are not seated properly, or if
items are positioned in the area where the SAB
inflates. Children are at an even greater risk of
injury from a deploying air bag. Supplemental Side Air Bag Inflatable Curtains
(SABICs)
This vehicle is equipped with Supplemental
Side Air Bag Inflatable Curtains (SABICs).
Supplemental Side Air Bag Inflatable Curtains
(SABICs) are located above the side windows.
The trim covering the SABICs is labeled “SRS
AIRBAG” or “AIRBAG.”

Supplemental Side Air Bag Inflatable Curtain (SABIC) Label Location
SABICs may help reduce the risk of head and
other injuries to front and rear seat outboard
occupants in certain side impacts, in addition to
the injury reduction potential provided by the
seat belts and body structure.
The SABIC deploys downward, covering the side
windows. An inflating SABIC pushes the outside
edge of the headliner out of the way and covers
the window. The SABICs inflate with enough
force to injure occupants if they are not belted
and seated properly, or if items are positioned
in the area where the SABICs inflate. Children
are at an even greater risk of injury from a
deploying air bag.
The SABICs may help reduce the risk of partial
or complete ejection of vehicle occupants
through side windows in certain side impact
events.WARNING!
Do not use accessory seat covers or place
objects between you and the Side Air Bags;
the performance could be adversely affected
and/or objects could be pushed into you,
causing serious injury.
WARNING!
Do not mount equipment, or stack luggage
or other cargo up high enough to block the
deployment of the SABICs. The trim
covering above the side windows where the
SABIC and its deployment path are located
should remain free from any obstructions.

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SAFETY189
eye irritation, rinse the area with cool water.
For nose or throat irritation, move to fresh air.
If the irritation continues, see your doctor. If
these particles settle on your clothing, follow
the garment manufacturer’s instructions for
cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another
collision, the air bags will not be in place to
protect you.
NOTE:
Air bag covers may not be obvious in the inte -
rior trim, but they will open during air bag
deployment.
After any collision, the vehicle should be
taken to an authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event,
the Occupant Restraint Controller (ORC) will
determine whether to have the Enhanced
Accident Response System perform the
following functions:
Cut off fuel to the engine (if equipped)
Cut off battery power to the electric motor (if
equipped)
Flash hazard lights as long as the battery has
power
Turn on the interior lights, which remain on
as long as the battery has power or for
15 minutes from the intervention of the
Enhanced Accident Response System
Unlock the power door locks
Your vehicle may also be designed to perform
any of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the
HVAC Blower Motor, Close the HVAC Circula -
tion Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump
NOTE:
After an accident, remember to cycle the igni -
tion to the STOP (OFF/LOCK) position and
remove the key from the ignition switch to avoid
draining the battery. Carefully check the vehicle
for fuel leaks in the engine compartment and on
the ground near the engine compartment and
fuel tank before resetting the system and
starting the engine. If there are no fuel leaks or
damage to the vehicle electrical devices (e.g.
headlights) after an accident, reset the system
by following the procedure described below. If
you have any doubt, contact an authorized
dealer.
WARNING!
Deployed air bags and seat belt
pretensioners cannot protect you in another
collision. Have the air bags, seat belt
pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer
immediately. Also, have the Occupant
Restraint Controller System serviced as well.
4

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212SAFETY
PERIODIC SAFETY CHECKS YOU SHOULD
M
AKE OUTSIDE THE VEHICLE
Tires
Examine tires for excessive tread wear and
uneven wear patterns. Check for stones, nails,
glass, or other objects lodged in the tread or
sidewall. Inspect the tread for cuts and cracks.
Inspect sidewalls for cuts, cracks, and bulges.
Check the wheel bolts for tightness. Check the
tires (including spare) for proper cold inflation
pressure.
Lights
Have someone observe the operation of brake
lights and exterior lights while you work the
controls. Check turn signal and high beam
indicator lights on the instrument panel.
Door Latches
Check for proper closing, latching, and locking.
Fluid Leaks
Check area under the vehicle after overnight
parking for fuel, coolant, oil, or other fluid leaks.
Also, if gasoline fumes are detected or if fuel, or
brake fluid leaks are suspected, the cause
should be located and corrected immediately.
It is recommended to only use mild soap
and water to clean your floor mats. After
cleaning, always check your floor mat has
been properly installed and is secured to
your vehicle using the floor mat fasteners
by lightly pulling mat.
WARNING! (Continued)

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