Ram 3500 Chassis Cab 2019 Owner's Manual

CUSTOMER ASSISTANCE 589
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans -
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/ .
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide the informa -
tion that students and professional technicians need in diag -
nosing/troubleshooting, problem solving, maintaining,
servicing, and repairing FCA US LLC vehicles. A complete
working knowledge of the vehicle, system, and/or compo -
nents is written in straightforward language with illustra-
tions, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct prob
-
lems the first time, using step-by-step troubleshooting and
drivability procedures, proven diagnostic tests and a
complete list of all tools and equipment.
Owner's Manuals
These Owner's Manuals have been prepared with the assis -
tance of service and engineering specialists to acquaint you
with specific FCA US LLC vehicles. Included are starting,
operating, emergency and maintenance procedures as well
as specifications, capabilities and safety tips.
Call toll free at:
• 1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com (U.S.)
10

INDEX
A
Adaptive Cruise Control (ACC) (Cruise Control) ............. 288
Adding Engine Coolant (Antifreeze) ................................... 435
Adding Fuel ............................................................................. 336
Additives, Fuel ........................................................................ 480
Adjust Down....................................................................................... 42
Forward .................................................................................. 42
Rearward ................................................................................ 42
Up ............................................................................................ 42
Adjustable Pedals...................................................................... 55
Air Bag Air Bag Operation ............................................................... 205Air Bag Warning Light ....................................................... 203
Enhanced Accident Response ................................... 212, 409
Event Data Recorder (EDR) ............................................... 409
If Deployment Occurs ........................................................ 211
Knee Impact Bolsters .......................................................... 206Maintaining Your Air Bag System.................................... 213
Maintenance......................................................................... 213
Transporting Pets ................................................................ 240
Air Bag Light ........................................................... 146, 203, 241
Air Cleaner, Engine (Engine Air Cleaner Filter) ................ 420
Air Conditioner Maintenance ............................................... 421 Air Conditioner Refrigerant ..........................................421, 422
Air Conditioner System..........................................................421
Air Conditioning ................................................................. 77, 88
Air Conditioning Filter .....................................................91, 423
Air Conditioning System .........................................................89
Air Conditioning, Operating Tips ..........................................89
Air Filter ...................................................................................420
Air Pressure Tires .......................................................................................455
Alarm Panic ........................................................................................18
Security Alarm ...............................................................30, 148
Alterations/Modifications Vehicle.....................................................................................14
Android Auto ..........................................................................579
Antifreeze (Engine Coolant) ..................................................434 Capacites...............................................................................483
Disposal ................................................................................436
Anti-Lock Brake System (ABS) .............................................161
Anti-Lock Warning Light.......................................................154
Apple CarPlay .........................................................................581
Assist, Hill Start .......................................................................164
Audio Systems (Radio)........................................................... 487
Auto Down Power Windows ..................................................92

591
Auto Unlock, Doors ................................................................ 269
Automatic Door Locks ............................................................. 37
Automatic Headlights .............................................................. 68
Automatic Temperature Control (ATC) ................................ 89
Automatic Transmission ................................................ 265, 442 Adding Fluid ....................................................................... 442Fluid And Filter Change .................................................... 442
Fluid Change........................................................................ 442
Fluid Level Check ....................................................... 439, 440
Fluid Type .................................................................... 439, 486
Shifting.................................................................................. 256
Special Additives................................................................. 439
Automatic Transmission Limp Home Mode ...................... 269
Auxiliary Driving Systems .................................................... 174
Axle Fluid................................................................. 442, 443, 486
Axle Lubrication.............................................................. 442, 443 B
Back-Up .................................................................................... 326
Back-Up Camera ..................................................................... 326
Battery............................................................................... 148, 417 Charging System Light....................................................... 148
Keyless Key Fob Replacement ............................................ 19
Battery Saver Feature ............................................................... 71 Belts, Seat ................................................................................. 241
Body Builders Guide ................................................................ 14
Body Mechanism Lubrication ............................................... 428 B-Pillar Location ......................................................................450
Brake Assist System ................................................................163
Brake Control System .............................................................162
Brake Fluid .......................................................................438, 486
Brake System....................................................................438, 476 Fluid Check ..........................................................................438
Master Cylinder ...................................................................438Parking ..................................................................................252
Warning Light......................................................................146
Brake/Transmission Interlock ..............................................256
Bulb Replacement ...................................................................371
Bulbs, Light ......................................................................243, 371 C
Cab Top Clearance Lights ......................................................379
Camera...................................................................................... 326
Camera, Rear....................................................................326, 330
Capacities, Antifreeze (Engine Coolant) ..............................483
Capacities, Fluid ......................................................................483
Caps, Filler Oil (Engine) ..................................................................415, 419
Power Steering .....................................................................284
Radiator (Coolant Pressure)...............................................436
Car Washes ..............................................................................471
Carbon Monoxide Warning ...........................................240, 482
Cargo Light ................................................................................71 Cellular Phone .........................................................................555
11

592
Center High Mounted Stop Light......................................... 377
Center Seat Storage Compartment ....................................... 106
Changing A Flat Tire .............................................................. 390
Chart, Tire Sizing .................................................................... 446
Check Engine Light (Malfunction Indicator Light) ........... 159
Checking Your Vehicle For Safety ........................................ 240
Checks, Safety .......................................................................... 240
Child Restraint ........................................................................ 214
Child Restraints Booster Seats ........................................................................ 218
Child Seat Installation ................................................ 229, 231
How To Stow An unused ALR Seat Belt ......................... 227Infant And Child Restraints .............................................. 216Locating The LATCH Anchorages ................................... 224
Lower Anchors And Tethers For Children ..................... 220Older Children And Child Restraints .............................. 217
Seating Positions ................................................................. 219
Clean Air Gasoline .................................................................. 479
Cleaning Wheels................................................................................... 464
Climate Control ......................................................................... 77 Automatic ............................................................................... 81
Manual .................................................................................... 77
Cold Weather Operation........................................................ 250
Compact Disc (CD) Maintenance ......................................... 584
Compact Spare Tire ................................................................ 462 Contract, Service......................................................................587
Cooling Pressure Cap (Radiator Cap) ..................................436
Cooling System ........................................................................433
Adding Coolant (Antifreeze) .............................................435
Coolant Level ...............................................................434, 437Cooling Capacity .................................................................483
Disposal Of Used Coolant..................................................436Drain, Flush, And Refill .....................................................434
Inspection ............................................................................. 437
Points To Remember ........................................................... 437Pressure Cap ........................................................................436Radiator Cap ........................................................................436Selection Of Coolant (Antifreeze) .............................434, 484
Corrosion Protection ...............................................................470
Cruise Control (Speed Control) ....................................285, 288
Cruise Light ............................................................................. 157
Cupholders...............................................................................115
Customer Assistance ..............................................................585
Cybersecurity ...........................................................................488 D
Daytime Running Lights ..........................................................67
Dealer Service ..........................................................................417
Defroster, Rear Window ..........................................................77
Defroster, Windshield ......................................................77, 241
Delay (Intermittent) Wipers ....................................................75
Diagnostic System, Onboard .................................................158

593
Differential, Limited Slip ....................................................... 281
Dipsticks Power Steering..................................................................... 284
Disabled Vehicle Towing ....................................................... 406
Disposal Antifreeze (Engine Coolant) .............................................. 436
Do Not Disturb ........................................................................ 579
Door Ajar.................................................................................. 150
Door Ajar Light ....................................................................... 150
Door Locks Automatic ............................................................................... 37
Doors........................................................................................... 32
Drag And Drop Menu ............................................................ 487
Driver’s Seat Back Tilt .............................................................. 39
Driving
Through Flowing, Rising, Or Shallow Standing Water ....364

Dual Rear Wheels ................................................... 396, 467, 477 E
Electric Brake Control System ............................................... 162 Anti-Lock Brake System ..................................................... 161
Electronic Roll Mitigation .......................................... 166, 170
Electrical Power Outlets......................................................... 117
Electronic Range Select (ERS)........................................ 262, 270
Electronic Stability Control (ESC) ........................................ 166
Electronic Throttle Control Warning Light ......................... 149
Electronically Shifted Transfer Case .................................... 272 Emergency Braking.................................................................252
Emergency, In Case Of Freeing Vehicle When Stuck ..............................................405Hazard Warning Flasher ....................................................366
Jacking...................................................................................390
Jump Starting .......................................................................398
Emission Control System Maintenance ...............................159
Engine .......................................................................................415 Air Cleaner ...........................................................................420
Break-In Recommendations...............................................251Compartment Identification ..............................................415Coolant (Antifreeze)............................................................ 484
Exhaust Gas Caution................................................... 240, 482Fails To Start.........................................................................249
Flooded, Starting .................................................................249
Fuel Requirements ..............................................................479
Jump Starting .......................................................................398Oil ..................................................................................418, 484
Oil Filler Cap ................................................................415, 419
Oil Filter ................................................................................419Oil Reset ................................................................................130Oil Selection .........................................................................418
Oil Synthetic .........................................................................419
Overheating..........................................................................401
Starting..................................................................................246
Engine Oil Viscosity................................................................419
11

594
Enhanced Accident Response Feature ......................... 212, 409
Entry System, Illuminated ....................................................... 74
Ethanol...................................................................................... 480
Exhaust Gas Cautions .................................................... 240, 482
Exhaust System ............................................................... 240, 431
Exterior Lighting ....................................................................... 66 Exterior Lights ................................................................... 66, 243 F
Filters Air Cleaner ........................................................................... 420Air Conditioning ........................................................... 91, 423
Engine Fuel .......................................................................... 484
Engine Oil..................................................................... 419, 484
Engine Oil Disposal ............................................................ 419
Flashers Turn Signals ........................................................... 70, 157, 243
Flash-To-Pass ............................................................................. 68
Flat Tire Changing .................................................. 390, 444, 461
Flat Tire Stowage .................................................... 396, 444, 461
Fluid Capacities ....................................................................... 483
Fluid Leaks ............................................................................... 243
Fluid Level Checks Brake ..................................................................................... 438
Power Steering..................................................................... 284
Fluids And Lubricants ........................................................... 484
Fog Lights........................................................................... 70, 377 Fold Flat Load Floor ...............................................................112
Fold-Flat Seats ...........................................................................39
Forward Collision Warning................................................... 174
Four Wheel Drive .................................................................... 272
Four-Way Hazard Flasher .....................................................366
Freeing A Stuck Vehicle .........................................................405
Front Axle (Differential) .........................................................442
Fuel ............................................................................................479 Adding ..................................................................................336
Additives ..............................................................................480
Clean Air...............................................................................479
Ethanol ..................................................................................480
Filler Cap (Gas Cap)............................................................337
Filter ...................................................................................... 484
Gasoline ................................................................................479Light ...................................................................................... 152
Materials Added ..................................................................480
Methanol...............................................................................480
Octane Rating.......................................................................479Requirements .......................................................................479Tank Capacity ......................................................................483
Fuses..........................................................................................380 G
Garage Door Opener (HomeLink) ..........................................97 Gas Cap (Fuel Filler Cap) .......................................................337
Gasoline, Clean Air .................................................................479

595
Gasoline, Reformulated ......................................................... 479
Gear Ranges ............................................................................. 257
Gear Selector Override ........................................................... 402
General Information ............................................................... 187
Glass Cleaning ......................................................................... 474
Gross Axle Weight Rating ..................................................... 340
Gross Vehicle Weight Rating ................................................ 339
Guide Body Builders ........................................................................ 14
GVWR ....................................................................................... 337 H
Hazard Driving Through Flowing, Rising, Or Shallow Standing
Water ..................................................................................... 364
Hazard Warning Flashers ...................................................... 366
Head Restraints ......................................................................... 50
Head Rests ................................................................................. 50
Headlights ................................................................................ 373 Automatic High Beam .......................................................... 67
Cleaning................................................................................ 471
High Beam.............................................................................. 67
Lights On Reminder ............................................................. 69
Passing .................................................................................... 68
Switch...................................................................................... 66
Heated Mirrors .......................................................................... 62
Hill Descent Control ............................................................... 171 Hill Descent Control Indicator ..............................................171
Hill Start Assist ........................................................................164
Hitches
Trailer Towing .....................................................................344
Hoisting ....................................................................................444
HomeLink (Garage Door Opener) ..........................................97 Hood Prop ..................................................................................95
Hood Release .............................................................................95
Hub Caps..................................................................................397 I
Ignition........................................................................................23 Switch ......................................................................................23
Illuminated Entry ......................................................................74
In Vehicle Help Vehicle User Guide ...............................................................15
Inside Rearview Mirror ........................................56, 57, 58, 366 Instrument Cluster Descriptions .........................................................................157
Display ..................................................................................128
Engine Oil Reset ..................................................................130
Instrument Panel Lens Cleaning...........................................473
Integrated Trailer Brake Control...........................................349
Interior Appearance Care ......................................................472
Interior Lights ............................................................................72 Intermittent Wipers (Delay Wipers) .......................................75
Introduction ...............................................................................12
11

596
Inverter Outlet (115V) ............................................................ 119
iPod/USB/MP3 Control ........................................................ 551 J
Jack Location............................................................................ 390
Jack Operation ......................................................................... 390
Jacking And Tire Changing ................................................... 390
Jump Starting........................................................................... 398 K
Key Fob Panic Alarm ........................................................................... 18
Programming Additional Key Fobs ............................. 23, 29
Key Fob Battery Service (Remote Keyless Entry)................. 19
Key Fob Programming (Remote Keyless Entry) .................. 23
Keyless Enter-N-Go .......................................................... 34, 245 Lock The Vehicle’s Doors................................... 497, 519, 539
Passive Entry.......................................................................... 34
Passive Entry Programming ...................................... 519, 539
Keys............................................................................................. 17 Replacement........................................................................... 29 L
Lane Change And Turn Signals .............................................. 70 Lane Change Assist .................................................................. 70
Latches ...................................................................................... 243 Hood ....................................................................................... 95
Lead Free Gasoline ................................................................. 479
Leaks, Fluid.............................................................................. 243 Life Of Tires ............................................................................. 458
Light Bulbs .......................................................................243, 371
Lights ........................................................................................243 Air Bag ..................................................................146, 203, 241
Automatic High Beam ..........................................................67
Brake Assist Warning .........................................................169
Brake Warning .....................................................................146
Bulb Replacement................................................................371
Cab Top Clearance ..............................................................379
Cargo .......................................................................................71
Center Mounted Stop..........................................................377
Courtesy/Reading ................................................................72
Cruise ....................................................................................157 Daytime Running ..................................................................67
Electronic Stability Program(ESP) Indicator ...................148
Engine Temperature Warning ...........................................148
Exterior............................................................................66, 243Fog .........................................................................................377
Four Wheel Drive Indicator ...............................................280Hazard Warning Flasher ....................................................366
Headlights ........................................................................66, 68High Beam ..............................................................................67
Hill Descent Control Indicator .......................................... 171Illuminated Entry ..................................................................74
Interior ....................................................................................72
Lights On Reminder..............................................................69

597
Low Fuel ............................................................................... 152Malfunction Indicator (Check Engine)............................. 150Park ....................................................................................... 157Passing .................................................................................... 68
Seat Belt Reminder .............................................................. 146Security Alarm..................................................................... 148
Service ................................................................................... 371Traction Control .................................................................. 169
Transfer Case ....................................................................... 280Turn Signals ................................................... 70, 157, 243, 373
Warning Instrument Cluster Descriptions .............. 148, 157
Limited-Slip Differential ................................................ 281, 443
Load Shed Battery Saver Mode............................................. 144
Load Shed Battery Saver On ................................................. 144
Load Shed Electrical Load Reduction .................................. 144
Load Shed Intelligent Battery Sensor ................................... 144
Loading Vehicle ...................................................................... 337 Tires....................................................................................... 450
Locks Automatic Door..................................................................... 37
Child Protection .................................................................... 38
Power Door ............................................................................ 33
Low Tire Pressure System ..................................................... 177
Lubrication, Body ................................................................... 428
Lug Nuts/Bolts ....................................................... 396, 476, 477 M
Maintenance Free Battery ......................................................417
Maintenance Schedule............................................................ 410
Malfunction Indicator Light (Check Engine) ..............150, 159
Manual Park Release .........................................................................403
Service ...................................................................................589
Media Hub ...............................................................................551
Memory Seat ..............................................................................44
Methanol...................................................................................480
Mirrors ........................................................................................56 Electric Powered ....................................................................59
Heated .....................................................................................62
Memory...................................................................................44
Outside....................................................................................58
Rearview .............................................................56, 57, 58, 366 Trailer Towing .......................................................................61
Modifications/Alterations Vehicle.....................................................................................14
Monitor, Tire Pressure System ..............................................177
Mopar Parts..............................................................................588
MP3 Control ............................................................................. 551
Multi-Function Control Lever .................................................66 N
Navigation System (Uconnect GPS) .....................................326
New Vehicle Break-In Period ................................................251
11

598
O
Occupant Restraints................................................................ 187
Octane Rating, Gasoline (Fuel) ............................................. 479
Oil Filter, Change .................................................................... 419
Oil Filter, Selection.................................................................. 419
Oil Pressure Light ................................................................... 148
Oil Reset ................................................................................... 130
Oil, Engine ....................................................................... 418, 484 Capacity ................................................................................ 483
Change Interval ................................................................... 418Dipstick................................................................................. 416
Disposal ................................................................................ 419
Filter .............................................................................. 419, 484
Filter Disposal ...................................................................... 419
Identification Logo.............................................................. 418Materials Added To ............................................................ 419
Pressure Warning Light ..................................................... 148
Recommendation ................................................................ 418
Synthetic ............................................................................... 419Viscosity ............................................................................... 419
Onboard Diagnostic System .................................................. 158
Operating Precautions............................................................ 158
Operator Manual Owner's Manual ............................................................ 13, 589
Outside Rearview Mirrors ....................................................... 58
Overdrive ................................................................................. 263 Overdrive OFF Switch............................................................263
Overheating, Engine ...............................................................401 P
Paint Care .................................................................................470
Panic Alarm ...............................................................................18
Parking Brake ..........................................................................252
ParkSense System, Rear .................................................309, 317
Passive Entry..............................................................................34
Pedals, Adjustable .....................................................................55
Personalized Main Menu .......................................................487
Pets ............................................................................................240
Placard, Tire And Loading Information ..............................450
Power Distribution Center (Fuses)................................................381
Door Locks .............................................................................33
Mirrors ....................................................................................59
Outlet (Auxiliary Electrical Outlet) ..........................117, 119 Seats.........................................................................................42
Sliding Rear Window............................................................94
Steering ...................................................................59, 283, 284 Take-Off Adapter ................................................................281
Take-Off Operation .............................................................281
Windows.................................................................................92
Power Seats Down .......................................................................................42
Forward ..................................................................................42