tow Ram 4500 Chassis Cab 2018 Service Manual

WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the NEU-
TRAL position without first fully engaging the park-
ing brake. The transfer case NEUTRAL position disen-
gages both the front and rear drive shafts from the
powertrain and will allow the vehicle to roll, even if
the transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle.
Two-Wheel Drive High Range (2H)
Rear-Wheel Drive High Range — This range is for normal
street and highway driving on dry hard surfaced roads.
Four-Wheel Drive High Range (4H)
Four-Wheel Drive High Range — This range locks the front
and rear driveshafts together forcing the front and rear
wheels to rotate at the same speed. Additional traction for
loose, slippery road surfaces only.
Neutral (N)
Neutral — This range disengages the front and rear
driveshafts from the powertrain. To be used for flat towingbehind another vehicle. Refer to “Recreational Towing” in
“Starting And Operating” for further information.
Four-Wheel Drive Low Range (4L)
Four-Wheel Drive Low Range — This range locks the front
and rear driveshafts together forcing the front and rear
wheels to rotate at the same speed. Additional traction and
maximum pulling power for loose, slippery road surfaces
only. Do not exceed 25 mph (40 km/h).
CAUTION!
Do not use 4L (Low) range when operating the vehicle
on dry pavement. Driveline hardware damage can
result.
Shifting Procedure — Manually Shifted Transfer
Case
2H To 4H
Shifting between 2H and 4H can be made with the vehicle
stopped or in motion. If the vehicle is in motion, shifts can be
made up to 55 mph (88 km/h). With the vehicle in motion,
the transfer case will engage/disengage faster if you momen-
tarily release the accelerator pedal after completing the shift.
Apply a constant force when shifting the transfer case lever.
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This electronically shifted transfer case provides four mode
positions:
•Two-Wheel Drive High Range (2WD)
• Four-Wheel Drive Lock High Range (4WD LOCK)
• Four-Wheel Drive Low Range (4WD LOW)
• Neutral (NEUTRAL)
For additional information on the appropriate use of each
transfer case mode position, see the information below:
2WD
Rear Wheel Drive High Range — This range is for normal
street and highway driving on dry, hard surfaced roads.
4WD LOCK
Four-Wheel Drive Lock High Range — This range maxi-
mizes torque to the front driveshaft, forcing the front and
rear wheels to rotate at the same speed. This range pro-
vides additional traction for loose, slippery road surfaces
only.
4WD LOW
Four-Wheel Drive Low Range — This range provides low
speed four-wheel drive. It maximizes torque to the front
driveshaft, forcing the front and rear wheels to rotate at the same speed. This range provides additional traction and
maximum pulling power for loose, slippery road surfaces
only. Do not exceed 25 mph (40 km/h).
NEUTRAL (N)
Neutral — This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat towing
behind another vehicle. Refer to “Recreational Towing” in
this section for further information.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the NEU-
TRAL position without first fully engaging the park-
ing brake. The transfer case NEUTRAL position disen-
gages both the front and rear drive shafts from the
powertrain and will allow the vehicle to roll, even if
the transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle.
This electronically shifted transfer case is designed to be
driven in the two-wheel drive position (2WD) for normal
street and highway conditions on dry, hard surfaced roads.
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When additional traction is required, the transfer case 4WD
LOCK and 4WD LOW positions can be used to maximize
torque to the front driveshaft, forcing the front and rear
wheels to rotate at the same speed. This is accomplished by
rotating the 4WD Control Switch to the desired position.
Refer to “Shifting Procedure” in this section for specific
shifting instructions.
The 4WD LOCK and 4WD LOW positions are designed for
loose, slippery road surfaces only. Driving in the 4WD
LOCK and 4WD LOW positions on dry hard surfaced
roads may cause increased tire wear and damage to the
driveline components.
NOTE:The transfer case NEUTRAL button is located on
the lower left hand corner of the 4WD Control Switch. The
transfer case NEUTRAL position is to be used for recre-
ational towing only. Refer to “Recreational Towing” in
“Starting And Operating” for further information. Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD and
4LOW) are located in the instrument cluster and indicate
the current and desired transfer case selection. When you
select a different transfer case position, the indicator lights
will do the following:
If All Of The Following Shift Conditions Are Met:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until the
transfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and remain ON.
If One Or More Of The Following Shift Conditions Are
Not Met:
1. The indicator light for the current position will remain ON.
2. The newly selected position indicator light will continue to flash.
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obstacle behind the fascia/bumper, or it could provide a
false indication that an obstacle is behind the fascia/
bumper.
• Ensure the ParkSense system is OFF if objects such as
bicycle carriers, trailer hitches, etc., are placed within 18
inches (45 cm) from the rear fascia/bumper while driv-
ing the vehicle. Failure to do so can result in the system
misinterpreting a close obstacle as a sensor problem,
causing the PARKSENSE UNAVAILABLE SERVICE
REQUIRED message to appear in the instrument cluster
display.
• On vehicles equipped with a tailgate, ParkSense should
be disabled when the tailgate is in the lowered or open
position and the vehicle is in REVERSE. A lowered
tailgate could provide a false indication that an obstacle
is behind the vehicle.
WARNING!
• Drivers must be careful when backing up even when
using ParkSense. Always check carefully behind
your vehicle, look behind you, and be sure to check
for pedestrians, animals, other vehicles, obstructions,
(Continued)
WARNING! (Continued)
and blind spots before backing up. You are respon-
sible for safety and must continue to pay attention to
your surroundings. Failure to do so can result in
serious injury or death.
• Before using ParkSense, it is strongly recommended
that the ball mount and hitch ball assembly is
disconnected from the vehicle when the vehicle is
not used for towing. Failure to do so can result in
injury or damage to vehicles or obstacles because the
hitch ball will be much closer to the obstacle than the
rear fascia when the loudspeaker sounds the con-
tinuous tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending on its size
and shape, giving a false indication that an obstacle
is behind the vehicle.
CAUTION!
• ParkSense is only a parking aid and it is unable to
recognize every obstacle, including small obstacles.
Parking curbs might be temporarily detected or not
detected at all. Obstacles located above or below the
(Continued)
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WARNING!
•Drivers must be careful when backing up even when
using ParkSense. Always check carefully behind
your vehicle, look behind you, and be sure to check
for pedestrians, animals, other vehicles, obstructions,
and blind spots before backing up. You are respon-
sible for safety and must continue to pay attention to
your surroundings. Failure to do so can result in
serious injury or death.
• Before using ParkSense, it is strongly recommended
that the ball mount and hitch ball assembly is
disconnected from the vehicle when the vehicle is
not used for towing. Failure to do so can result in
injury or damage to vehicles or obstacles because the
hitch ball will be much closer to the obstacle than the
rear fascia when the loudspeaker sounds the con-
tinuous tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending on its size
and shape, giving a false indication that an obstacle
is behind the vehicle.
CAUTION!
• ParkSense is only a parking aid and it is unable to
recognize every obstacle, including small obstacles.
Parking curbs might be temporarily detected or not
detected at all. Obstacles located above or below the
sensors will not be detected when they are in close
proximity.
• The vehicle must be driven slowly when using
ParkSense in order to be able to stop in time when an
obstacle is detected. It is recommended that the
driver looks over his/her shoulder when using
ParkSense.
PARKVIEW REAR BACK UP CAMERA — IF
EQUIPPED
Your vehicle may be equipped with the ParkView Rear
Back Up Camera that allows you to see a image of the rear
surroundings of your vehicle whenever the gear selector is
put into REVERSE or whenever it is initiated through the
Backup Camera button in theControlsmenu. Whenever
the gear selector is put into REVERSE, the image will be
displayed in the rearview mirror display (if equipped) or
286 STARTING AND OPERATING

weight limitations are met. Store the heavier items down
low and be sure that the weight is distributed equally. Stow
all loose items securely before driving.
Improper weight distributions can have an adverse effect
on the way your vehicle steers and handles and the way
the brakes operate.
CAUTION!
Do not load your vehicle any heavier than the GVWR
or the maximum front and rear GAWR. If you do, parts
on your vehicle can break, or it can change the way
your vehicle handles. This could cause you to lose
control. Also overloading can shorten the life of your
vehicle.
TRAILER TOWING
In this section you will find safety tips and information on
limits to the type of towing you can reasonably do with your
vehicle. Before towing a trailer, carefully review this infor-
mation to tow your load as efficiently and safely as possible.
To maintain the New Vehicle Limited Warranty coverage,
follow the requirements and recommendations in this
manual concerning vehicles used for trailer towing.
Common Towing Definitions
The following trailer towing related definitions will assist
you in understanding the following information:
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your vehicle.
This includes driver, passengers, cargo and tongue weight.
The total load must be limited so that you do not exceed
the GVWR. Refer to “Vehicle Loading/Vehicle Certification
Label” in “Starting And Operating” for further informa-
tion.
Gross Trailer Weight (GTW)
The GTW is the weight of the trailer plus the weight of all
cargo, consumables and equipment (permanent or tempo-
rary) loaded in or on the trailer in itsloaded and ready for
operation condition.
The recommended way to measure GTW is to put your
fully loaded trailer on a vehicle scale. The entire weight of
the trailer must be supported by the scale.
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most popular on the market today and they are commonly
used to tow small and medium sized trailers.
Weight-Distributing Hitch
A weight-distributing system works by applying leverage
through spring (load) bars. They are typically used for
heavier loads to distribute trailer tongue weight to the tow
vehicle’s front axle and the trailer axle(s). When used in
accordance with the manufacturer’s directions, it provides
for a more level ride, offering more consistent steering and
brake control, thereby enhancing towing safety. The addition
of a friction/hydraulic sway control also dampens sway
caused by traffic and crosswinds and contributes positively
to tow vehicle and trailer stability. Trailer sway control and a
weight distributing (load equalizing) hitch are recommended
for heavier Tongue Weights (TW) and may be required
depending on vehicle and trailer configuration/loading to
comply with GAWR requirements.
WARNING!
•An improperly adjusted weight distributing hitch
system may reduce handling, stability and braking
performance and could result in a collision.
(Continued)
WARNING! (Continued)
•Weight distributing systems may not be compatible
with surge brake couplers. Consult with your hitch
and trailer manufacturer or a reputable Recreational
Vehicle dealer for additional information.
Without Weight-Distributing Hitch (Incorrect)
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Recommended Distribution Hitch Adjustment
Towing With 1500 Air Suspension
1. Set air suspension to normal ride height. No action isrequired if already in normal ride height.
NOTE: The vehicle must remain in the engine run position
with all doors closed while attaching a trailer for proper
leveling of the air suspension system.
2. Position the truck to be ready to connect to the trailer (do not connect the trailer).
With Weight-Distributing Hitch (Correct)Improper Adjustment Of Weight-Distributing Hitch
(Incorrect)
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3. Under the instrument cluster or touch screen radiosettings, enable jack mode. Jack mode will be canceled
and procedure must be restarted if the vehicle is driven
at speeds above 5mph (8 kmh).
4. Measure the height of the top of the front wheel opening on the fender to ground, this is height H1.
5. Attach the trailer to the vehicle without the weight distribution bars connected.
6. Measure the height of the top of the front wheel opening on the fender to ground, this is height H2. 7. Install and adjust the tension in the weight distributing
bars per the manufacturers’ recommendations so that
the height of the front fender is approximately (H2-H1)/
3+H1 (about 1/3 the difference between H2 and H1
above normal ride height [H1]).
8. Use the instrument cluster or touch screen radio settings and switch off tire jack mode. Make sure the truck
returns to normal ride height. Preform a visual inspec-
tion of the trailer and weight distributing hitch to
confirm manufacturers’ recommendations have been
met.
9. The truck can now be driven.
Measurement Example Example 1500 Height
(mm)
H1 925
H2 946
H2-H1 21
(H2-H1)/3 7
(H2-H1)/3 + H1 932
NOTE: For all towing conditions, we recommend towing
with tow haul mode engaged.
Measuring Height (H)
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Towing With 2500/3500 Air Suspension
1. Position the truck to be ready to connect to the trailer(do not connect the trailer).
NOTE: Normal Ride Height (NRH) or Alternate Trailer
Height (ATH) can be used. The vehicle must remain in the
engine running position while attaching a trailer for proper
leveling of the air suspension system. It may not be
possible to enter Alternate Trailer Height (ATH) while
lightly loaded.
2. Measure the height of the top of the front wheel opening on the fender to ground, this is height H1.
3. Attach the trailer to the vehicle without the weight distribution bars connected.
4. Measure the height of the top of the front wheel opening on the fender to ground, this is height H2.
5. Install and adjust the tension in the weight distributing bars per the manufacturers’ recommendations so that
the height of the front fender is approximately (H2-H1)/
2+H1 (about 1/2 the difference between H2 and H1
above normal ride height [H1]). 6. Preform a visual inspection of the trailer and weight
distributing hitch to confirm manufacturers’ recommen-
dations have been met.
Measurement Example Example 2500/3500
Height (mm)
H1 1030
H2 1058
H2-H1 28
(H2-H1)/2 14
(H2-H1)/2 + H1 1044
NOTE: For all towing conditions, we recommend towing
with tow haul mode engaged.
Towing With All Other 1500/2500/3500 (Non-Air Suspen-
sion)
1. Position the truck to be ready to connect to the trailer (do not connect the trailer).
2. Measure the height of the top of the front wheel opening on the fender to ground, this is height H1.
3. Attach the trailer to the vehicle without the weight distribution bars connected.
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