fuel cap RAM CHASSIS CAB 2021 Owners Manual

5
LANESENSE — IF EQUIPPED ........................... 183 LaneSense Operation ................................183Turning LaneSense On Or Off ...................184LaneSense Warning Message ..................184
Changing LaneSense Status .....................186
PARKVIEW REAR BACK UP CAMERA ............ 186
AUX Camera — If Equipped .......................188
SURROUND VIEW CAMERA SYSTEM — IF
EQUIPPED ........................................................... 189
AUX Camera — If Equipped .......................194
ENGINE RUNAWAY ............................................ 195
REFUELING THE VEHICLE — GASOLINE
ENGINE ................................................................ 195
Loose Fuel Filler Cap Message ................196
REFUELING THE VEHICLE — DIESEL
ENGINE ............................................................... 196
Diesel Exhaust Fluid ..................................196
VEHICLE LOADING ............................................ 199
Gross Vehicle Weight Rating (GVWR) ......199Payload .......................................................199Gross Axle Weight Rating (GAWR) ............200
Tire Size ......................................................200
Rim Size......................................................200
Inflation Pressure ......................................200
Curb Weight................................................200
Loading .......................................................200 TRAILER TOWING ............................................... 200
Common Towing Definitions ..................... 201Trailer Hitch Type and Maximum Trailer
Weight ........................................................ 204 Trailer Towing Weights (Maximum Trailer
Weight Ratings) ......................................... 205 Trailer And Tongue Weight ....................... 205
Towing Requirements ............................... 205Towing Tips ................................................ 211
SNOWPLOW — IF EQUIPPED ............................ 212
Before Plowing ........................................... 212
Snowplow Prep Package Model
Availability .................................................. 212 Over The Road Operation With Snowplow
Attached ..................................................... 213 Operating Tips ............................................ 213General Maintenance................................ 213
RECREATIONAL TOWING (BEHIND
MOTORHOME) ...................................................214
Towing This Vehicle Behind Another
Vehicle ........................................................ 214 Recreational Towing — Two-Wheel Drive
Models ........................................................ 215 Recreational Towing — Four-Wheel Drive
Models ........................................................ 215
DRIVING TIPS ...................................................... 218
Driving On Slippery Surfaces ................... 218
Driving Through Water .............................. 218
MULTIMEDIA
UCONNECT SYSTEMS ....................................... 220
CYBERSECURITY ............................................... 220
UCONNECT 3.0 ................................................... 221 Introduction................................................ 221
Radio Mode ................................................ 222
Media Mode ............................................... 224
Phone Mode............................................... 225
UCONNECT SETTINGS ....................................... 228
Customer Programmable Features .......... 228
UCONNECT INTRODUCTION.............................. 244
System Overview ...................................... 244
Safety And General Information ............... 246
UCONNECT MODES ........................................... 247
Steering Wheel Audio Controls ................. 247
Radio Mode ............................................... 247
Media Mode .............................................. 255Phone Mode .............................................. 258
RADIO OPERATION AND MOBILE PHONES.... 269
Regulatory And Safety Information .......... 269
OFF-ROAD PAGES — IF EQUIPPED .................. 270
Off-Road Pages Status Bar ....................... 270Vehicle Dynamics ...................................... 271
Accessory Gauge ....................................... 271
Pitch & Roll................................................. 272Forward Facing Camera ............................ 272

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6
SAFETY
SAFETY FEATURES ............................................ 273
Anti-Lock Brake System (ABS) ................. 273
Electronic Brake Control (EBC) System ...274
AUXILIARY DRIVING SYSTEMS ........................ 281
Forward Collision Warning (FCW) With
Mitigation — If Equipped............................281 Tire Pressure Monitoring
System (TPMS) ..........................................284
OCCUPANT RESTRAINT SYSTEMS .................. 292
Occupant Restraint Systems Features ....292
Important Safety Precautions ...................293Seat Belt Systems ..................................... 293Supplemental Restraint Systems (SRS) ...302Child Restraints..........................................312
SAFETY TIPS ...................................................... 330
Transporting Passengers ..........................330
Transporting Pets ......................................330
Safety Checks You Should Make Inside
The Vehicle ................................................330 Periodic Safety Checks You Should Make
Outside The Vehicle ...................................332 Exhaust Gas ...............................................333Carbon Monoxide Warnings ......................333
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS .......................334
ASSIST AND SOS SYSTEM — IF EQUIPPED..... 335
JACKING AND TIRE CHANGING ........................339
4500/5500 Models .................................. 339Preparations For Jacking........................... 339
Jacking Instructions 4500 And
5500 Series ............................................... 340 To Stow The Flat Or Spare —
If Equipped ................................................ 343 Hub Caps/Wheel Covers — If Equipped ... 343
JUMP STARTING ................................................ 344
Preparations For Jump Start ..................... 344Jump Starting Procedure .......................... 345
IF YOUR ENGINE OVERHEATS .........................346
GEAR SELECTOR OVERRIDE — 6–SPEED
TRANSMISSION ................................................. 347
MANUAL PARK RELEASE — 8 – SPEED
TRANSMISSION ................................................. 348
FREEING A STUCK VEHICLE .............................349
TOWING A DISABLED VEHICLE ........................350 Two-Wheel Drive Models ........................... 351
Four-Wheel Drive Models .......................... 351Emergency Tow Hooks — If Equipped ...... 352
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ................................................. 352
EVENT DATA RECORDER (EDR) .......................352
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GASOLINE
ENGINE ................................................................ 353
Maintenance Plan ..................................... 354
SCHEDULED SERVICING — DIESEL ENGINE .. 357
Oil Change Indicator System — Cummins
Diesel.......................................................... 357 Perform Service Indicator — Cummins
Diesel ......................................................... 358 Maintenance Plan — Cummins Diesel
Engine ....................................................... 359
ENGINE COMPARTMENT .................................. 364
6.4L Engine ............................................... 364
6.7L Engine ................................................ 365
Checking Oil Level ..................................... 366
Adding Washer Fluid ................................. 366Maintenance-Free Battery ....................... 366Pressure Washing...................................... 367
VEHICLE MAINTENANCE .................................. 367
Engine Oil .................................................. 368
Engine Oil Filter.......................................... 369
Engine Air Cleaner Filter ........................... 369
Air Conditioner Maintenance ................... 371
Accessory Drive Belt Inspection ............... 374Draining Fuel/Water Separator Filter....... 375Engine Mounted Fuel Filter
Replacement.............................................. 376

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8
FUEL REQUIREMENTS – DIESEL ENGINE ...... 436 Fuel Specifications ...................................436
Biodiesel Fuel Requirements ....................437
FLUID CAPACITIES ............................................ 439
ENGINE FLUIDS AND LUBRICANTS ................ 440
CHASSIS FLUIDS AND LUBRICANTS ............... 444
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................. 445
Prepare For The Appointment ...................445Prepare A List .............................................445Be Reasonable With Requests ................. 445 IF YOU NEED ASSISTANCE ...............................445
FCA US LLC Customer Center ................... 446
FCA Canada Inc. Customer Center ........... 446
Mexico ........................................................ 446
Puerto Rico And US Virgin Islands ............ 446
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) ..................... 446 Service Contract ....................................... 446 WARRANTY INFORMATION .............................. 447
MOPAR PARTS................................................... 447
REPORTING SAFETY DEFECTS ........................ 447
In The 50 United States And
Washington, D.C. ....................................... 447 In Canada ................................................... 448
PUBLICATION ORDER FORMS ........................ 448
General Information.......................................... 449

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12
Yellow Warning Lights
Adaptive Cruise Control (ACC) Fault Warning Light — If Equipped
Úpage 110
Engine Check/Malfunction Indicator Warning Light (MIL)
Ú page 110
Electronic Stability Control (ESC) Active Warning Light — If Equipped
Úpage 111
Electronic Stability Control (ESC) OFF Warning Light — If Equipped
Úpage 111
Low Washer Fluid Warning Light — If Equipped Úpage 111
Low Fuel Warning Light Úpage 111
Low Coolant Level Warning Light Úpage 111Loose Fuel Filler Cap Warning Light — If
Equipped
Ú page 111
Tire Pressure Monitoring System (TPMS) Warning Light — If Equipped
Úpage 111
Anti-Lock Brake System (ABS) Warning Light Úpage 113
Service Forward Collision Warning (FCW) Light — If Equipped
Úpage 113
Service 4WD Warning Light — If Equipped Úpage 113
Cruise Control Fault Warning Light Úpage 113
Yellow Warning Lights

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82GETTING TO KNOW YOUR INSTRUMENT PANEL
6. Temperature Gauge
The gauge pointer shows engine coolant
temperature. The pointer positioned
within the normal range indicates that
the engine cooling system is operating
satisfactorily.
The gauge pointer will likely indicate a
higher temperature when driving in hot
weather, up mountain grades, or when
towing a trailer. It should not be allowed
to exceed the upper limits of the normal
operating range. 7. Fuel Gauge
The pointer shows the level of fuel in
the fuel tank when the ignition is in the
ON/RUN position.
 The fuel pump symbol points
to the side of the vehicle where
the fuel door is located.
WARNING!

A hot engine cooling system is dangerous.
You or others could be badly burned by steam
or boiling coolant. It is recommended to call an
authorized dealer for service if your vehicle
overheats. If you decide to look under the hood
yourself, Follow the warnings under the Cooling
System Pressure Cap paragraph
Ú
page 383.

CAUTION!

Driving with a hot engine cooling system could
damage your vehicle. If the temperature gauge
reads “H,” pull over and stop the vehicle. Idle
the vehicle with the air conditioner turned off
until the pointer drops back into the normal
range. If the pointer remains on the “H,” turn
the engine off immediately and call an
authorized dealer for service.

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84GETTING TO KNOW YOUR INSTRUMENT PANEL
PREMIUM INSTRUMENT CLUSTER
D
ESCRIPTIONS

1. Tachometer

Indicates the engine speed in revolutions
per minute (RPM x 1000).
2. Instrument Cluster Display
When the appropriate conditions exist,
this display shows the instrument cluster
display messages Ú page 90.

Premium Instrument Cluster Display

The display always shows one of the main
menu item after ignition on. 3. Speedometer
Indicates vehicle speed.
4. Temperature Gauge
The gauge pointer shows engine coolant
temperature. The pointer positioned
within the normal range indicates that
the engine cooling system is operating
satisfactorily.
The gauge pointer will likely indicate a
higher temperature when driving in hot
weather, up mountain grades, or when
towing a trailer. It should not be allowed
to exceed the upper limits of the normal
operating range. 5. Fuel Gauge
The pointer shows the level of fuel in
the fuel tank when the ignition is in the
ON/RUN position.
 The fuel pump symbol points
to the side of the vehicle where
the fuel door is located.
1 – Instrument Cluster Display Controls
2 – Instrument Cluster Display Screen
WARNING!

A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. It is recommended to call an authorized
dealer for service if your vehicle overheats. If you
decide to look under the hood yourself, Follow the
warnings under the Cooling System Pressure Cap
paragraph
Ú
page 383.

CAUTION!

Driving with a hot engine cooling system could
damage your vehicle. If the temperature gauge
reads “H,” pull over and stop the vehicle. Idle the
vehicle with the air conditioner turned off until the
pointer drops back into the normal range. If the
pointer remains on the “H,” turn the engine off
immediately and call an authorized dealer for
service.

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GETTING TO KNOW YOUR INSTRUMENT PANEL89
DIESEL INSTRUMENT CLUSTER

1. Tachometer

Indicates the engine speed in revolutions
per minute (RPM x 1000).
2. Instrument Cluster Display
When the appropriate conditions exist,
this display shows the instrument cluster
display messages Ú page 90.

Premium Instrument Cluster Display

The display always shows one of the main
menu item after ignition on. 3. Speedometer
Indicates vehicle speed.
4. Diesel Exhaust Fluid (DEF) Gauge
The DEF Gauge displays the actual level
of Diesel Exhaust Fluid in the DEF tank.
DEF is required to maintain normal
vehicle operation and emissions compli -
ance. If something is wrong with the
gauge, a DEF Warning Message or
Malfunction Indicator Light (MIL) will be
displayed. More information is available
in the instrument cluster display section
under the heading of Diesel Exhaust
Fluid (DEF) Warning Messages.
5. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the ignition switch is in
the ON/RUN position.
 The fuel pump symbol points
to the side of the vehicle where
the fuel filler door is located. NOTE:
The DEF tank on these vehicles is designed
with a large amount of full reserve. So the
level sensor will indicate a full reading even
before the tank is completely full. To put it
another way, there’s additional storage
capacity in the tank above the Full mark
that’s not represented in the gauge. You may
not see any movement in the reading – even
after driving up to 200 miles (321 kilome
-
ters) in some cases.
The gauge may take up to five seconds to
update after adding a gallon or more of DEF
to the DEF tank. If you have a fault related to
the DEF system, the gauge may not update to
the new level. See an authorized dealer for
service.
The DEF gauge may also not immediately
update after a refill if the temperature of the
DEF fluid is below 39°F (4°C). The DEF tank
heater will possibly warm up the DEF fluid
and allow the gauge to update after a period
of run time. Under very cold conditions, it is
possible that the gauge may not reflect the
new fill level for several drives.
1 – Instrument Cluster Display Controls
2 – Instrument Cluster Display Screen
3

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104GETTING TO KNOW YOUR INSTRUMENT PANEL

refill the tank when this message is initially
displayed on pickup applications, and approxi-
mately 7 gallons (26 Liters) are required on
chassis-cab applications.
Speed Limited to 5 MPH in XXX mi Refill DEF —
This message will continuously display if the
“DEF Low Refill Soon” message is ignored, and
the frequency of occurrence of the chime will
increase unless up to 2 gallons (7.5 Liters) of
DEF is added to the tank.
5 MPH Max Speed on Restart, Long Idle or
Refuel Refill DEF — This message will continu -
ously display when the counter reaches zero,
and will be accompanied by a periodic chime.

The vehicle will only be capable of a
maximum speed of 5 mph upon the first of
the following conditions to occur:
If the vehicle is shutoff and restarted.

If the vehicle is idled for an extended period
of time, approximately one hour or greater.

If the system detects that the level of fuel
in the tank has increased.

Add a minimum of 2 gallons (7.5 Liters) of DEF
to the tank in order to avoid vehicle operation
at a maximum speed of 5 mph (8 km/h).
NOTE:
A minimum of 2 gallons (7.5 Liters) may be
required to restore normal vehicle operation.
Although the vehicle will start normally and can
be placed in gear after this message has been
initially displayed, extreme caution should be
utilized since the vehicle will only be capable of
maneuvering at a maximum speed of 5 mph
(8 km/h).
Diesel Exhaust Fluid (DEF) Fault Warning
Messages
There are five different messages which are
displayed if the vehicle detects that the DEF
system has been filled with a fluid other than
DEF, has experienced component failures, or
when tampering has been detected. The vehicle
may be limited to a maximum speed of 5 mph
(8 km/h) if the DEF system is not serviced
within less than 200 miles (322 km) of the fault
being detected.
When the DEF system needs to be serviced the
following warnings will display:
Service DEF System See Dealer
— This
message will display when the fault is initially
detected, each time the vehicle is started,
and periodically during driving. The message will be accompanied by a single chime. We
recommend you drive to the nearest autho
-
rized dealer and have your vehicle serviced
as soon as possible.

5 MPH Max Speed in 150 mi Service DEF
System See Dealer — This message will display
if the DEF system has not been serviced after
the “Service DEF System – See Dealer”
message is displayed. This message will
continuously display until the mileage counter
reaches zero, and will be accompanied by a
periodic chime. The message will continue to
countdown until it reaches zero unless the
vehicle is serviced. We recommend you drive
to your nearest authorized dealer and have
your vehicle serviced immediately.

NOTE:
Under some circumstances this mileage
counter may start with a value of less than
150 miles (241 km). For example, if recurring faults are detected in a time interval of less
than 40 hours, the counter may restart at the
value where it stopped when a previous fault
was temporarily remedied, or at a minimum of
50 miles (80 km).

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GETTING TO KNOW YOUR INSTRUMENT PANEL105
5 MPH Max Speed on Restart, Long Idle
or Refuel Service DEF See Dealer — This
message will continuously display when the
mileage counter reaches zero, and will be
accompanied by a periodic chime.
The vehicle will only be capable of a
maximum speed of 5 mph upon the first of
the following conditions to occur:
If the vehicle is shutoff and restarted.
If the vehicle is idled for an extended
period of time, approximately one hour
or greater.
If the system detects that the level of fuel
in the tank has increased.
5 MPH Max Speed Service DEF System See
Dealer — This message will continuously
display, and will be accompanied by a peri -
odic chime. Although the vehicle can be
started and placed in gear, the vehicle will
only operate at a maximum speed of 5 mph.
Your vehicle will require towing, see an
authorized dealer for service.
NOTE:
When this message is displayed, the engine can
still be started. However, the vehicle will only
operate at a maximum speed of 5 mph.
Incorrect DEF Detected See Dealer — This
message will display when the fault is initially
detected, each time the vehicle is started,
and periodically during driving. The message
will be accompanied by a single chime.
We recommend you drive to the nearest
authorized dealer and have your vehicle
serviced as soon as possible.
RAM Active Air System

Your vehicle is equipped with an advanced
Ram Active Air system that provides enhanced
performance, especially when towing under
demanding hot or high altitude conditions. If the
instrument cluster display displays the message
“Active Airbox Service Required See Dealer”, vehicle
performance may be reduced until service is
performed by an authorized RAM dealer.

BATTERY SAVER ON/BATTERY SAVER
M
ODE MESSAGE — ELECTRICAL LOAD
R
EDUCTION ACTIONS — IF EQUIPPED
This vehicle is equipped with an Intelligent
Battery Sensor (IBS) to perform additional
monitoring of the electrical system and status
of the vehicle battery. In cases when the IBS detects charging system
failure, or the vehicle battery conditions are
deteriorating, electrical load reduction actions
will take place to extend the driving time and
distance of the vehicle. This is done by reducing
power to or turning off non-essential electrical
loads.
Load reduction is only active when the engine is
running. It will display a message if there is a
risk of battery depletion to the point where the
vehicle may stall due to lack of electrical supply,
or will not restart after the current drive cycle.
When load reduction is activated, the message
“Battery Saver On Some Systems May Have
Reduced Power” will appear in the instrument
cluster.
These messages indicate the vehicle battery
has a low state of charge and continues to lose
electrical charge at a rate that the charging
system cannot sustain.
3

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110GETTING TO KNOW YOUR INSTRUMENT PANEL
Door Open Warning Light
This indicator will illuminate when a
door is ajar/open and not fully closed.
NOTE:
If the vehicle is moving there will also be a single
chime.
YELLOW WARNING LIGHTS
Adaptive Cruise Control (ACC) Fault
Warning Light — If Equipped
This warning light will illuminate to
indicate a fault in the ACC system.
Contact a local authorized dealer for
service Ú page 166.
Engine Check/Malfunction Indicator
Warning Light (MIL)
The Engine Check/Malfunction
Indicator Light (MIL) is a part of an
Onboard Diagnostic System called
OBD II that monitors engine and
automatic transmission control systems. This
warning light will illuminate when the ignition
is in the ON/RUN position before engine start.
If the bulb does not come on when turning the
ignition switch from OFF to ON/RUN, have the
condition checked promptly.
Certain conditions, such as a loose or missing
gas cap, poor quality fuel, etc., may illuminate
the light after engine start. The vehicle should
be serviced if the light stays on through several
typical driving styles. In most situations, the
vehicle will drive normally and will not require
towing.
When the engine is running, the MIL may flash
to alert serious conditions that could lead to
immediate loss of power or severe catalytic
converter damage. The vehicle should be
serviced by an authorized dealer as soon as
possible if this occurs.
CAUTION!
Continuous driving with the Transmission
Temperature Warning Light illuminated will
eventually cause severe transmission
damage or transmission failure.
WARNING!
A malfunctioning catalytic converter, as
referenced above, can reach higher
temperatures than in normal operating
conditions. This can cause a fire if you drive
slowly or park over flammable substances
such as dry plants, wood, cardboard, etc.
This could result in death or serious injury to
the driver, occupants or others.
CAUTION!
Prolonged driving with the Malfunction
Indicator Light (MIL) on could cause damage
to the vehicle control system. It also could
affect fuel economy and driveability. If the
MIL is flashing, severe catalytic converter
damage and power loss will soon occur.
Immediate service is required.

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