mirror RAM PROMASTER 2021 Owners Manual

2
INTRODUCTION
Symbols Key ............................................................ 7
WARNINGS AND CAUTIONS ................................. 7
VAN CONVERSIONS/CAMPERS ........................... 7
VEHICLE MODIFICATIONS/ALTERATIONS ........... 7
Symbol Glossary ..................................................... 8
GETTING TO KNOW YOUR VEHICLE
KEYS ......................................................................10
Key Fob......................................................... 10
SENTRY KEY ..........................................................12
IGNITION SWITCH .................................................12
VEHICLE SECURITY SYSTEM —
IF EQUIPPED .........................................................13
To Arm The System ...................................... 13
To Disarm The System................................. 13
Rearming Of The System............................. 13
Security System Manual Override .............. 13
DOORS ..................................................................14
Power Door Locks ....................................... 14
Auto Unlock Doors ....................................... 15
Automatic Door Locks ................................. 15
STEERING WHEEL.................................................15
Telescoping Steering Column ..................... 15 SEATS .................................................................... 15
Manual Adjustments ................................... 16
Heated Seats — If Equipped ....................... 19
Fold Down Tray — If Equipped..................... 20
Adjustable Armrests — If Equipped ............ 20
Head Restraints .......................................... 20
UCONNECT VOICE RECOGNITION ....................... 22
Introducing Voice Recognition .................... 22
Basic Voice Commands............................... 22
Get Started ................................................... 22
Additional Information ................................. 22
MIRRORS ............................................................. 23
Inside Rearview Mirror ................................ 23
Outside Mirrors ........................................... 24
Power Mirrors — If Equipped ....................... 24
Power Folding Outside Mirrors —
If Equipped ................................................... 25 Heated Mirrors — If Equipped ..................... 25
EXTERIOR LIGHTS ................................................ 26
Multifunction Lever ..................................... 26
Headlights ................................................... 26
Daytime Running Lights (DRLs) —
If Equipped .................................................. 26 High/Low Beam Switch .............................. 26
Flash-To-Pass .............................................. 26
Parking Lights ............................................. 26
Follow Me Home/Headlight Delay .............. 27
Fog Lights — If Equipped ............................ 27 Turn Signals ................................................. 27
Lane Change Assist ..................................... 27
Battery Saver ............................................... 27
INTERIOR LIGHTS ................................................28
Courtesy Lights ............................................ 28
Illuminated Entry ......................................... 30
WIPERS AND WASHERS .....................................30
Windshield Wiper Operation ...................... 30
CLIMATE CONTROLS ...........................................31
Manual Climate Control Descriptions
And Functions .............................................. 31 Additional Rear Climate Control —
If Equipped ................................................... 34 Operating Tips.............................................. 34
INTERIOR STORAGE AND EQUIPMENT ..............36
Storage ......................................................... 36
USB/AUX Control — If Equipped ................ 37
Power Outlets............................................... 37
Auxiliary Switches — If Equipped ................ 38
WINDOWS ............................................................39
Power Windows .......................................... 39
Window Bar Grates — If Equipped .............. 39
Wind Buffeting ............................................ 40
HOOD......................................................................40
Opening ........................................................ 40
Closing.......................................................... 41
CARGO AREA FEATURES .....................................41

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GETTING TO KNOW YOUR VEHICLE23
MIRRORS
INSIDE REARVIEW MIRROR
Manual Mirror — If Equipped
The rearview mirror can be adjusted up, down,
left, and right. The mirror should be adjusted to
center on the view through the rear window.
Headlight glare can be reduced by moving the
small control under the mirror to the night
position (toward the rear of the vehicle). The
mirror should be adjusted while set in the day
position (toward the windshield).

Adjusting Rearview Mirror

Digital Rearview Mirror — If Equipped
The Digital Rearview Mirror provides a high
definition, wide and unobstructed view of the
road behind while driving.
To activate the Digital Rearview Mirror, push the
on/off control lever on the bottom of the mirror
forward.
Digital Rearview Mirror
Push the menu button next to the on/off control
to access the following mirror options:
Brightness
Tilt
Pan (if equipped)
Use the left and right buttons to scroll through
menu options.
When not in use, pull the on/off control back
toward the steering wheel to return the mirror to
the regular Auto Dimming Mirror.
NOTE:
The Digital Rearview Mirror is not as effective
when driving in the following conditions:
Nighttime in low light applications
Bad weather conditions (e.g. extreme haze,
snow/slush)1 — On/Off Control
2 — Menu Button
3 — Left Scroll Button
4 — Right Scroll Button
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24GETTING TO KNOW YOUR VEHICLE

If it becomes difficult to see clearly in the display,
the camera may need to be cleaned. If snow, ice,
mud, or any foreign substance builds up on the
camera lens, clean the lens, rinse with water,
and dry with a soft cloth. Do not cover the lens.

Camera Location

OUTSIDE MIRRORS
To receive maximum benefit, adjust the outside
mirror(s) to center on the adjacent lane of traffic
with a slight overlap of the view obtained on the
inside mirror.
Outside Mirrors Folding Feature
All outside mirrors are hinged and may be
folded forward or rearward to avoid damage.
The hinges have three detent positions:
Full forward position
Full rearward position
Normal position
POWER MIRRORS — IF EQUIPPED
The power mirror controls are located on the
driver’s side door trim panel.
Power Mirror Controls

To adjust a mirror, turn the control knob toward
the left upper, left lower, right upper or right
lower mirror positions indicated by one of the
four arrows on the switch. Tilt the control knob
in the direction you want the mirror to move.
When you are finished adjusting the mirror, turn
the control to the center position “O” to prevent
accidentally moving a mirror.
NOTE:
If your vehicle is equipped with a power blind
spot mirror, you can adjust them when the
control knob is positioned to the lower arrows.
WARNING!
Vehicles and other objects seen in an outside
convex mirror will look smaller and farther
away than they really are. Relying too much
on side convex mirrors could cause you to
collide with another vehicle or other object.
Use your inside mirror when judging the size
or distance of a vehicle seen in a side convex
mirror.

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GETTING TO KNOW YOUR VEHICLE25
POWER FOLDING OUTSIDE MIRRORS —
I
F EQUIPPED
The power folding mirrors can be folded
rearward and unfolded into the normal driving
position.
The switch for the power folding mirrors is
located on the driver’s door panel below the
power mirror controls. Push the switch to the
right and the mirrors will fold in, push the switch
to the left and the mirrors will return to the
normal driving position.

Power Folding Mirror Switch
The power folding mirrors are designed to be
folded and unfolded using the power folding
switch. If the mirrors are manually folded, the
mirror head may appear loose.
If the mirror head or pivot exhibits a slight
amount of play, the mirror should be power
folded closed, then power folded open (this may
require multiple button pushes).
NOTE:
The intended use of the power fold mirrors is by
pushing the buttons to fold and unfold the
mirrors. Only manually fold the mirrors when
necessary.
Forward Folding
Mirrors can be folded forward manually or by
accidental impact. In this case it is possible to
restore to position both ways, manually and
electrically (as described above).

Power/Manual Folding Mirror Positions

HEATED MIRRORS — IF EQUIPPED
These mirrors are heated to melt frost
or ice. This feature will be activated
whenever you turn on the rear window
defroster (if equipped) Ú
page 31.
1 — Power Folding Mirror (Normal Driving Position)

2 — Power Folding Mirror (Fold In Position)
1 — Normal Driving Position
2 — Fold In Position
3 — Fold Forward Position
CAUTION!
Leaving the mirror in a non powered position,
accidental impact or manual fold, may cause
permanent damage to the mirror. Electrically
restore the mirror to its normal position, as
soon as practical.
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32GETTING TO KNOW YOUR VEHICLE
Recirculation Button
Press and release this button to
change the system between
recirculation mode and outside air
mode. The Recirculation indicator and
the A/C indicator illuminate when the
Recirculation button is pressed. Recirculation
can be used when outside conditions such as
smoke, odors, dust, or high humidity are
present. Recirculation can be used in all modes
except for Defrost. Recirculation may be
unavailable if conditions exist that could create
fogging on the inside of the windshield. The A/C
can be deselected manually without disturbing
the mode control selection. Continuous use of
the Recirculation mode may make the inside air
stuffy and window fogging may occur. Extended
use of this mode is not recommended.
On systems with Manual Climate Controls, if
equipped, the Recirculation mode is not
allowed in Defrost mode to improve window
clearing operation. Recirculation is disabled
automatically if this mode is selected.
Attempting to use Recirculation while in this
mode causes the LED in the control button to
blink and then turns off.
Front Defrost Mode
Turn the mode control knob to the
Front Defrost position. Air comes from
the windshield and side window
demist outlets. When the defrost
button is selected, the blower level may
increase. Use Defrost mode with maximum
temperature settings for best windshield and
side window defrosting and defogging.
Rear Defrost Button
Push and release the Rear Defrost
Control button to turn on the rear
window defroster and the heated
outside mirrors (if equipped). The
Rear Defrost indicator illuminates when the rear
window defroster is ON. The rear window
defroster automatically turns OFF after
20 minutes.
CAUTION!
Failure to follow these cautions can cause
damage to the heating elements:
Use care when washing the inside of the
rear window. Do not use abrasive window
cleaners on the interior surface of the
window. Use a soft cloth and a mild
washing solution, wiping parallel to the
heating elements. Labels can be peeled off
after soaking with warm water.
Do not use scrapers, sharp instruments, or
abrasive window cleaners on the interior
surface of the window.
Keep all objects a safe distance from the
window.

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57
(Continued)
STARTING AND OPERATING
STARTING THE ENGINE
Before starting your vehicle, adjust your seat,
adjust both inside and outside mirrors, and
fasten your seat belts.
AUTOMATIC TRANSMISSION
The gear selector must be in the PARK or
NEUTRAL position before you can start the
engine. Press the brake pedal before shifting to
any driving gear.
NOTE:
You must press the brake pedal before shifting
out of PARK.
NORMAL STARTING
Turn the ignition switch to the AVV (START)
position and release it when the engine starts.
If the engine fails to start within 10 seconds,
turn the ignition switch to the STOP (OFF/LOCK)
position, wait 10 to 15 seconds, then repeat the
“Normal Starting” procedure.
COLD WEATHER OPERATION (BELOW
–22°F O
R −30°C)
To ensure reliable starting at these
temperatures, use of an externally powered
electric engine block heater (available from an
authorized dealer) is recommended.
IF ENGINE FAILS TO START
If the engine fails to start after you have
followed the “Normal Starting” procedure, it
may be flooded. Push the accelerator pedal all
the way to the floor and hold it there. Crank the
engine for no more than 15 seconds. This
should clear any excess fuel in case the engine
is flooded. Leave the ignition key in the RUN
position, release the accelerator pedal and
repeat the “Normal Starting” procedure.
WARNING!
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the transmission gear
selector.
Do not leave the key fob in or near the
vehicle (or in a location accessible to chil -
dren). A child could operate power
windows, other controls, or move the
vehicle.
WARNING!
Never pour fuel or other flammable liquid
into the throttle body air inlet opening in an
attempt to start the vehicle. This could
result in flash fire causing serious personal
injury.
Do not attempt to push or tow your vehicle
to get it started. Vehicles equipped with an
automatic transmission cannot be started
this way. Unburned fuel could enter the
catalytic converter and once the engine has
started, ignite and damage the converter
and vehicle.
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MULTIMEDIA93
Safety/Assistance
When the Safety/Assistance button is pressed, the system displays the options related to the vehicle’s safety settings. These options will differ
depending on the features equipped on the vehicle. The settings may display in list form or within subfolders on the screen. To access a subfolder,
select the desired folder; the available options related to that feature will then display on the screen.
Setting Name Description
ParkView Backup Camera DelayThis setting will add a delay to the backup camera when shifting out of reverse.
ParkView Backup Camera With Rear Door This setting will activate a message on the touchscreen that will let you know if the camera is not in the correct
position if one of the rear doors is opened.
Forward Collision Warning Sensitivity This setting will change the distance at which the Forward Collision Warning (FCW) alert sounds. The “Medium”
setting will have the FCW system signal when an object is in view, and the possibility of a collision is detected.
The “Near” setting will have the FCW system signal when the object is closer to the vehicle. The “Far” setting
will have the FCW system signal when an object is at a far distance from the vehicle.
Forward Collision Warning This setting will turn the Forward Collision Warning system on or off. The “Off” setting will deactivate the FCW
system. The “Warning Only” setting will provide only an audible chime when a collision is detected. The
“Warning + Active Braking” setting will provide an audible chime and apply some brake pressure when a
collision is detected.
Blind Spot Alert This setting will change the type of alert provided when an object is detected in a vehicle’s blind spot. The “Off”
setting will turn off Blind Spot Alert. The “Lights” setting will activate the Blind Spot Alert lights on the outside
mirrors. The “Lights & Chime” setting will activate both the lights on the outside mirrors and an audible chime.
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SAFETY155
NOTE:
TSC cannot stop all trailers from swaying.
Always use caution when towing a trailer and
follow the trailer tongue weight recommenda -
tions Ú page 78.
When TSC is functioning, the ESC Activation/
Malfunction Indicator Light will flash, the engine
power may be reduced, and you may feel the
brakes being applied to individual wheels to
attempt to stop the trailer from swaying. TSC is
disabled when the ESC system is in the “Partial
Off” mode.AUXILIARY DRIVING SYSTEMS
BLIND SPOT MONITORING (BS M) — IF
E
QUIPPED
The BSM system uses two radar sensors,
located inside the taillights, to detect highway
licensable vehicles (automobiles, trucks,
motorcycles, etc.) that enter the blind spot
zones from the rear/front/side of the vehicle.

Rear Detection Zones

When the vehicle is started, the BSM Warning
Light will momentarily illuminate in both outside
rearview mirrors to let the driver know that the
system is operational. The BSM system sensors
operate when the vehicle is in any forward gear
or REVERSE and enters standby mode when the
vehicle is in PARK. The BSM detection zone covers approximately
one lane width on both sides of the vehicle 12 ft
(3.8 m). The zone length starts at the outside
rear view mirror and extends approximately
10 ft (3 m) beyond the rear fascia/bumper of
the vehicle. The BSM system monitors the
detection zones on both sides of the vehicle
when the vehicle speed reaches approximately
6 mph (10 km/h) or higher and will alert the
driver of vehicles in these areas.
NOTE:
The BSM system DOES NOT alert the driver
about rapidly approaching vehicles that are
outside the detection zones.
The Blind Spot Monitoring (BSM) system may
experience dropouts (blinking on and off) of
the side mirror Warning Indicator lamps
when a motorcycle or any small object
remains at the side of the vehicle for
extended periods of time (more than a couple
of seconds).
WARNING!
If TSC activates while driving, slow the vehicle
down, stop at the nearest safe location, and
adjust the trailer load to eliminate trailer
sway.
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156SAFETY
The vehicle’s taillights, where the radar sensors
are located, must remain free of snow, ice, and
dirt/road contamination so that the BSM
system can function properly. Do not block the
taillights with foreign objects (bumper stickers,
bicycle racks, etc.).

Radar Sensor Locations

If the system detects degraded performance
due to contamination or foreign objects, a
message will warn you of a blocked sensor and
the warning indicators in the side view mirrors
will be on. The warning indicators will remain
illuminated until blockage clearing conditions
are met. First clear the taillights around the
sensors of the blockage. After removing the
blockage, the following procedure can be used
to reset the system, cycle the ignition from ON
to OFF and then back ON. If the blockage message is still present after
cycling the ignition and driving in traffic, check
again for a blockage.
The BSM system notifies the driver of objects in
the detection zones by illuminating the BSM
Warning Light located in the outside mirrors in
addition to sounding an audible (chime) alert
and reducing the radio volume Ú
page 158.

Warning Light Location

The BSM system monitors the detection zone
from three different entry points (side, rear,
front) while driving to see if an alert is
necessary. The BSM system will issue an alert
during these types of zone entries. Entering From The Side
Vehicles that move into your adjacent lanes
from either side of the vehicle.

Side Monitoring

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SAFETY157
Entering From The Rear
Vehicles that come up from behind your vehicle
on either side and enter the rear detection zone
with a relative speed of less than 30 mph
(48 km/h).

Rear Monitoring

Overtaking Traffic
If you pass another vehicle slowly with a relative
speed less than 15 mph (24 km/h) and the
vehicle remains in the blind spot for
approximately 1.5 seconds, the warning light
will be illuminated. If the difference in speed
between the two vehicles is greater than
15 mph (24 km/h), the warning light will not
illuminate.
Overtaking/Approaching
Overtaking/Passing

The BSM system is designed not to issue an
alert on stationary objects such as guardrails,
posts, walls, foliage, berms, snow banks, car
washes etc. However, occasionally the system
may alert on such objects. This is normal
operation and your vehicle does not require
service. The BSM system will not alert you of objects that
are traveling in the opposite direction of the
vehicle in adjacent lanes Ú
page 274.

Opposing Traffic

WARNING!
The Blind Spot Monitoring system is only an
aid to help detect objects in the blind spot
zones. The BSM system is not designed to
detect pedestrians, bicyclists, or animals.
Even if your vehicle is equipped with the BSM
system, always check your vehicle’s mirrors,
glance over your shoulder, and use your turn
signal before changing lanes. Failure to do so
can result in serious injury or death.
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