automatic transmission RAM PROMASTER 2022 User Guide

74STARTING AND OPERATING
IGNITION PARK INTERLOCK
(K
EYLESS VEHICLE)
This vehicle is equipped with an Ignition Park
Interlock, which requires the transmission to be in
PARK before the ignition can be turned to the OFF
position. Also, the transmission is locked in PARK
whenever the ignition is in the OFF position.
BRAKE/TRANSMISSION SHIFT
I
NTERLOCK (BTSI) SYSTEM
This vehicle is equipped with a BTSI that holds the
transmission gear selector in PARK unless the
brakes are applied. To shift the transmission out of
PARK, the ignition must be turned to the ON/RUN
position (engine running or not), and the brake
pedal must be pressed. This vehicle is equipped
with an additional lock system that holds the
transmission gear selector in NEUTRAL (if vehicle
speed is approximately 0 mph (0 km/h). To shift
the transmission into REVERSE or DRIVE the brake
pedal must be pressed.
NOTE:Swivel seats that are unlocked can also prevent
the transmission gear selector from being moved
out of the PARK position. To shift the transmission
out of the PARK position the first time after
cranking is allowed, ensure swivel seats are locked
in the forward facing position.
9-SPEED AUTOMATIC TRANSMISSION
The transmission gear position display (located in
the instrument cluster) indicates the transmission
gear range. You must press the brake pedal to
move the gear selector out of PARK. To drive, move
the gear selector from PARK or NEUTRAL to the
DRIVE position.

The electronically controlled transmission provides a
precise shift schedule. The transmission electronics
are self-calibrating; therefore, the first few shifts on a
new vehicle may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within a few
hundred miles (kilometers).

Gear Selector

Only shift from DRIVE to PARK or REVERSE when
the accelerator pedal is released and the vehicle is
stopped. Be sure to keep your foot on the brake
pedal when shifting between these gears.Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing chil -
dren to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle
(or in a location accessible to children), and do
not leave the ignition in the ON or RUN posi -
tion. A child could operate power windows,
other controls, or move the vehicle.
CAUTION!
Shift into or out of PARK or REVERSE only after
the vehicle has come to a complete stop.
Do not shift between PARK, REVERSE,
NEUTRAL, or DRIVE when the engine is above
idle speed.
Before shifting into any gear, make sure your
foot is firmly pressing the brake pedal.
WARNING!

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STARTING AND OPERATING75
(Continued)
(Continued)
The transmission gear selector provides PARK,
REVERSE, NEUTRAL, DRIVE, and Electronic Range
Select (ERS) shift positions. Manual downshifts
can be made using the ERS shift control. Moving
the gear selector into the ERS “-”/”+” position
(beside the DRIVE position) activates ERS mode,
displays the current gear in the instrument cluster,
and prevents automatic upshifts beyond this gear.
In ERS mode, toggling the gear selector forward “-”
or rearward “+” will change the highest available
gear Ú
page 77.
NOTE:If the gear selector cannot be moved to the PARK,
REVERSE, or NEUTRAL position (when pushed
forward) it is probably in the ERS “+”/”-” position
(beside the DRIVE position). In ERS mode, the
transmission gear limit (1, 2, 3, etc.) is displayed in
the instrument cluster. Move the gear selector to
the right (into the DRIVE [D] position) for access to
PARK, REVERSE, and NEUTRAL.
Gear Ranges
Do not press the accelerator pedal when shifting
out of PARK or NEUTRAL.
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before acceler -
ating. This is especially important when the engine
is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use PARK
while the vehicle is in motion. Apply the parking
brake when exiting the vehicle in this range.
When parking on a hill, apply the parking brake
before shifting the transmission to PARK,
otherwise the load on the transmission locking
mechanism may make it difficult to move the gear
selector out of PARK. As an added precaution, turn
the front wheels toward the curb on a downhill
grade, and away from the curb on an uphill grade.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the engine off.
Remove the key fob from the vehicle.
WARNING!
Never use the PARK position as a substitute
for the parking brake. Always apply the
parking brake fully when exiting the vehicle to
guard against vehicle movement and possible
injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the transmission gear selector out of
PARK with the brake pedal released. Make
sure the transmission is in PARK before
exiting the vehicle.
The transmission may not engage PARK if the
vehicle is moving. Always bring the vehicle to a
complete stop before shifting to PARK, and
verify that the transmission gear position indi -
cator solidly indicates PARK (P) without
blinking. Ensure that the vehicle is completely
stopped, and the PARK position is properly
indicated, before exiting the vehicle.
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accelerate
quickly forward or in reverse. You could lose
control of the vehicle and hit someone or
something. Only shift into gear when the
engine is idling normally (or stopped) and your
foot is firmly pressing the brake pedal.
WARNING!
4

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76STARTING AND OPERATING
The following indicators should be used to ensure
that you have engaged the transmission into the
PARK position:
When shifting into PARK, firmly move the gear
selector all the way forward and to the left until
it stops and is fully seated.
Look at the transmission gear position display
and verify that it indicates the PARK position (P).
With the brake pedal released, verify that the
gear selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has come
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running.
The engine may be started in this range. Apply the
parking brake and shift the transmission into PARK
if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy. The
transmission automatically upshifts through all
forward gears.

Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles,
you should never exit a vehicle while the engine is
running or the propulsion system is active. Before
exiting a vehicle, always come to a complete stop,
then apply the parking brake, shift the transmis -
sion into PARK, and turn the ignition OFF. When
the ignition is in the OFF position, the transmission
is locked in PARK, securing the vehicle against
unwanted movement.

When leaving the vehicle, always make sure
the ignition is in the OFF position, remove the
key fob from the vehicle, and lock the vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing chil -
dren to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle
(or in a location accessible to children), and do
not leave the ignition in the ON/RUN position.
A child could operate power windows, other
controls, or move the vehicle.
WARNING!
CAUTION!
Before moving the transmission gear selector
out of PARK, you must turn the ignition to the
ON/RUN position, and also press the brake
pedal. Otherwise, damage to the gear selector
could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as
this can damage the drivetrain.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Recreational Towing Ú page 116.
For Towing A Disabled Vehicle Ú page 196.

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STARTING AND OPERATING77
When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds, or while towing a heavy trailer), select
TOW/HAUL mode or use the Electronic Range
Select (ERS) shift control to select a lower gear
range Úpage 77. Under these conditions, using a
lower gear range will improve performance and
extend transmission life by reducing excessive
shifting and heat buildup.
During cold temperatures, transmission operation
may be modified depending on engine and
transmission temperature as well as vehicle
speed. This feature improves warm-up time of the
engine and transmission to achieve maximum
efficiency. During extremely cold temperatures
(-16°F [-27°C] or below), operation may briefly be
limited to THIRD gear only. Normal operation will
resume once the transmission temperature has
risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically
for abnormal conditions. If a condition is detected
that could result in transmission damage,
Transmission Limp Home Mode is activated. In this
mode, the transmission remains in THIRD gear
regardless of which forward gear is selected.
PARK, REVERSE, and NEUTRAL will continue to operate. The Malfunction Indicator Light (MIL) may
be illuminated. Transmission Limp Home Mode
allows the vehicle to be driven to an authorized
dealer for service without damaging the
transmission.
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal operation.
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
Electronic Range Select (ERS) Operation
The ERS shift control allows the driver to
select the max gear limit. For example, if you
set the transmission gear limit to FOURTH gear, the
transmission will not shift above FOURTH gear, but
will shift through the lower gears normally.
You can switch between DRIVE and ERS mode at
any vehicle speed. When the gear selector is in the
DRIVE position, the transmission will operate
automatically, shifting between all available gears.
Moving the gear selector to the ERS position
(beside DRIVE) will activate ERS mode, display the
current gear in the instrument cluster, and set that
gear as the max gear limit. Once in ERS mode,
moving the gear selector forward “-” or rearward
“+” will change the max gear limit.
NOTE:The transmission will still continue to use the
optimal highest gear, for the current driving condi -
tions, within the selected gear range limit.
To exit ERS mode, simply return the gear selector
to the DRIVE position.
WARNING!
Do not downshift for additional engine braking
on a slippery surface. The drive wheels could
lose their grip and the vehicle could skid,
causing a collision or personal injury.
4

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78STARTING AND OPERATING
NOTE:To select the proper gear position for maximum
deceleration (engine braking), move the gear
selector into the ERS position, then tap it forward
“-” repeatedly as the vehicle slows. The trans -
mission will shift to the range from which the
vehicle can best be slowed down.
When To Use TOW/HAUL Mode

When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting
occurs, push the TOW/HAUL switch to activate
TOW/HAUL mode. This will improve performance and
reduce the potential for transmission overheating or
failure due to excessive shifting. When operating in
TOW/HAUL mode, transmission upshifts are delayed,
and the transmission will automatically downshift (for
engine braking) during steady braking maneuvers.

The “TOW/HAUL Indicator Light” will illuminate in
the instrument cluster to indicate that TOW/HAUL
mode has been activated. Pushing the switch a
second time restores normal operation. Normal
operation is always the default at engine start-up. If TOW/HAUL mode is desired, the switch must be
pushed each time the engine is started.
POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions.
If the steering icon is flashing, it indicates that the
vehicle needs to be taken to the dealer for service.
It is likely the vehicle has lost power steering
assistance.
If the steering icon is displayed and the “POWER
STEERING SYSTEM OVER TEMP” message is
displayed on the instrument cluster screen, this
indicates an over temperature condition in the
power steering system. Once driving conditions are
safe, pull over and let the vehicle idle for a few
moments until the icon and message turn off
Ú
page 55. If the steering icon is displayed and the “SERVICE
POWER STEERING – ASSIST OFF” message is
displayed on the instrument cluster screen, this
indicates the vehicle needs to be taken to the
dealer for service Ú
page 55.NOTE:

Even if the power steering system is no longer
operational, it is still possible to steer the vehicle.
Under these conditions there will be a substantial
increase in steering effort, especially at low
speeds and during parking maneuvers.

If the condition persists, see an authorized
dealer for service.
Instrument
Cluster
Display 1
23456789D
Actual
Gear(s)
Allowed 1 1–2 1–3 1–4 1–5 1–6 1–7 1–8 1–9 1–9

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82STARTING AND OPERATING
(Continued)
To Accelerate For Passing
While the Cruise Control system is set, press the
accelerator to pass as you would normally. When
the pedal is released, the vehicle will return to the
set speed.
USING CRUISE CONTROL ON HILLS
The transmission may downshift on hills to
maintain the vehicle set speed.
The Cruise Control system maintains speed up and
down hills. A slight speed change on moderate hills
is normal. On steep hills, a greater speed loss or
gain may occur so it may be preferable to drive
without Cruise Control.
To Resume Speed
To resume a previously set speed, push the RES
button and release. Resume can be used at any
speed above 20 mph (32 km/h) up to the
maximum speed of 100 mph (160 km/h).
To Deactivate
A soft tap on the brake pedal, pushing the CANC
button, or normal brake pressure while slowing the
vehicle will deactivate the Cruise Control without
erasing the set speed from memory.
Pushing the on/off button or placing the ignition
in the OFF position erases the set speed from
memory.
ADAPTIVE CRUISE CONTROL (ACC)
Adaptive Cruise Control (ACC) increases the driving
convenience provided by Cruise Control while
traveling on highways and major roadways.
However, it is not a safety system and not designed
to prevent collisions. The Cruise Control function
performs differently if your vehicle is not equipped
with ACC Ú page 80.
ACC will allow you to keep Cruise Control engaged
in light to moderate traffic conditions without the
constant need to reset your speed. ACC utilizes a
radar sensor and a forward facing camera
designed to detect a vehicle directly ahead of you
to maintain a set speed.
NOTE:
If the ACC sensor detects a vehicle ahead, ACC
will apply limited braking or accelerate (not to
exceed the original set speed) automatically to
maintain a preset following distance, while
matching the speed of the vehicle ahead.
Any chassis/suspension or tire size modifica -
tions to the vehicle will affect the performance
of the Adaptive Cruise Control and Forward Colli -
sion Warning system.
Fixed Speed Cruise Control (ACC not enabled)
will not detect vehicles directly ahead of you.
Always be aware of the feature selected
Ú page 256.
WARNING!
Cruise Control can be dangerous where the
system cannot maintain a constant speed.
Your vehicle could go too fast for the conditions,
and you could lose control and have an accident.
Do not use Cruise Control in heavy traffic or on
roads that are winding, icy, snow-covered or
slippery.
WARNING!
Adaptive Cruise Control (ACC) is a conve -
nience system. It is not a substitute for active
driver involvement. It is always the driver’s
responsibility to be attentive of road, traffic,
and weather conditions, vehicle speed,
distance to the vehicle ahead and, most
importantly, brake operation to ensure safe
operation of the vehicle under all road condi -
tions. Your complete attention is always
required while driving to maintain safe control
of your vehicle. Failure to follow these warn -
ings can result in a collision and death or
serious personal injury.
The ACC system:
Does not react to pedestrians, oncoming
vehicles, and stationary objects (e.g., a
stopped vehicle in a traffic jam or a
disabled vehicle).

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84STARTING AND OPERATING
Adaptive Cruise Control (ACC) Menu
The instrument cluster display will show the
current ACC system settings. The information it
displays depends on ACC system status.
Push the Adaptive Cruise Control (ACC) on/off
button until one of the following appears in the
instrument cluster display:
Adaptive Cruise Control Off
When ACC is deactivated, the display will read
“Adaptive Cruise Control Off.”
Adaptive Cruise Control Ready
When ACC is activated, but the vehicle speed
setting has not been selected, the display will read
“Adaptive Cruise Control Ready.”
Adaptive Cruise Control Set
When the SET (+) or the SET (-) button is pushed,
the set speed will show in the instrument cluster
display.
The ACC screen may display once again if any of
the following ACC activity occurs:
System Cancel
Driver Override
System Off
ACC Proximity Warning
ACC Unavailable Warning The instrument cluster display will return to the last
display selected after five seconds of no ACC
display activity.
Activating Adaptive Cruise Control (ACC)
The minimum set speed for the ACC system is
20 mph (32 km/h).
When the system is turned on and in the ready
state, the instrument cluster display will read
“ACC Ready.”

When the system is off, the instrument cluster display
will read “Adaptive Cruise Control (ACC) Off.”

NOTE:
You cannot engage ACC under the following conditions:

When the brakes are applied
When the parking brake is applied
When the automatic transmission is in PARK,
REVERSE or NEUTRAL
When the vehicle speed is below the minimum
speed range
When the brakes are overheated
When there is a stationary vehicle in front of
your vehicle in close proximity
To Activate/Deactivate
Push and release the Adaptive Cruise Control
(ACC) on/off button. The ACC menu in the
instrument cluster display will read “ACC Ready.”
Then proceed to setting the desired speed as
described in the next section.
To turn the system off, push and release the
Adaptive Cruise Control (ACC) on/off button again.
At this time, the system will turn off and the
instrument cluster display will read “Adaptive
Cruise Control (ACC) Off.” The system will also turn
off during any of the conditions listed in “To Turn
Off” Ú
page 85.
To Set A Desired Speed
When the vehicle reaches the speed desired,
push the SET (+) button or the SET (-) button and
release. The instrument cluster display will show
the set speed.
WARNING!
Leaving the Adaptive Cruise Control (ACC)
system on when not in use is dangerous. You
could accidentally set the system or cause it to
go faster than you want. You could lose control
and have a collision. Always leave the system off
when you are not using it.

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116STARTING AND OPERATING
Automatic Transmission

The DRIVE range can be selected when towing.
The transmission controls include a drive strategy to
avoid frequent shifting when towing. However, if
frequent shifting does occur while in DRIVE, select
TOW/HAUL mode or select a lower gear range (using
the Electronic Range Select (ERS) shift control).

NOTE:Using TOW/HAUL mode or selecting a lower gear
range (using the ERS shift control) while operating
the vehicle under heavy loading conditions will
improve performance and extend transmission life
by reducing excessive shifting and heat buildup.
This action will also provide better engine braking. When towing a loaded trailer up steep grades at
low speeds, holding your vehicle in FIRST gear
(using the ERS shift control) can help to avoid
transmission overheating.
Tow/Haul Mode
To reduce potential for automatic transmission
overheating, activate TOW/HAUL mode when
driving in hilly areas, or select a lower gear range
(using the Electronic Range Select (ERS) shift
control) on more severe grades.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy loads.
When using the Cruise Control, if you experience
speed drops greater than 10 mph (16 km/h),
disengage until you can get back to cruising
speed.
Use Cruise Control in flat terrain and with light
loads to maximize fuel efficiency.
RECREATIONAL TOWING (BEHIND MOTORHOME)
TOWING THIS VEHICLE BEHIND ANOTHER VEHICLE
Towing Condition
Wheels OFF the Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow Front
OK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE:When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.

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148SAFETY
FORWARD COLLISION WARNING (FCW)
W
ITH MITIGATION — IF EQUIPPED
The FCW with Mitigation system provides the driver
with audible warnings, visual warnings (within the
instrument cluster display), and may apply a brake
jerk to warn the driver when it detects a potential
frontal collision. The warnings and limited braking
are intended to provide the driver with enough time
to react, avoid or mitigate the potential collision.
NOTE:FCW monitors the information from the forward
looking camera as well as the Electronic Brake
Controller (EBC), to calculate the probability of a
forward collision. When the system determines
that a forward collision is probable, the driver will
be provided with audible and visual warnings as
well as a possible brake jerk warning.
If the driver does not take action based upon these
progressive warnings, then the system will provide
a limited level of active braking to help slow the
vehicle and mitigate the potential forward collision.
If the driver reacts to the warnings by braking and
the system determines that the driver intends to
avoid the collision by braking but has not applied
sufficient brake force, the system will compensate
and provide additional brake force as required.
If a FCW with Mitigation event begins at a speed
below 26 mph (42 km/h), the system may provide
the maximum braking possible to mitigate the
potential forward collision. Vehicles With Automatic
Transmission: After the end of the intervention of
automatic braking, the transmission may remain in
last gear stored — therefore the vehicle could lurch
forward, once the brakes release a few seconds
later. If the Forward Collision Warning with Mitigation
event stops the vehicle completely, the system will
hold the vehicle at standstill for two seconds and
then release the brakes.
FCW Message

When the system determines a collision with the
vehicle in front of you is no longer probable, the
warning message will be deactivated.
NOTE:
The minimum speed for FCW activation is
3 mph (5 km/h).
The FCW alerts may be triggered on objects
other than vehicles such as guardrails or sign
posts based on the course prediction. This is
expected and is a part of normal FCW activation
and functionality.
It is unsafe to test the FCW system. To prevent
such misuse of the system the Active Braking
portion of FCW will be deactivated for the first
20 seconds from braking actuation.
The FCW system is intended for on-road use
only. If the vehicle is taken off-road, the FCW
system should be deactivated to prevent unnec -
essary warnings to the surroundings.
FCW may not react to irrelevant objects such as
overhead objects, ground reflections, objects
not in the path of the vehicle, stationary objects
that are far away, oncoming traffic, or leading
vehicles with the same or higher rate of speed.
FCW will be disabled with the unavailable
screens Ú page 256.

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180IN CASE OF EMERGENCY
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that
can immediately connect you with help in the event
that your vehicle’s airbags deploy. Please refer to
your provided radio supplement for complete
information.
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
JACKING AND TIRE CHANGING PREPARATIONS FOR JACKING

1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas.

2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake firmly.
4. Place the transmission in PARK (P) or REVERSE (R) for manual transmission.
5. Turn the ignition OFF.
6. Block both front and rear of the wheel diagonally opposite of the jacking position.
For example, if the driver’s front wheel is being
changed, block the passenger’s rear wheel.WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid the danger of
being hit when operating the jack or changing
the wheel.
Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on
you. You could be crushed. Never put any part
of your body under a vehicle that is on a jack.
If you need to get under a raised vehicle, take
it to a service center where it can be raised on
a lift.
Never start or run the engine while the vehicle
is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.

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