steering RAM PROMASTER 2023 Owners Manual

2
INTRODUCTION
SYMBOLS KEY ...........................................................8
VAN CONVERSIONS/CAMPERS ..............................8
VEHICLE MODIFICATIONS/ALTERATIONS .............8
SYMBOL GLOSSARY.................................................9
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................... 13 Key Fob .............................................................13
SENTRY KEY ........................................................... 16
IGNITION SWITCH .................................................. 16
Keyless Enter ‘n Go™ Ignition .........................16
REMOTE START — IF EQUIPPED .......................... 18
How To Use Remote Start ................................18
To Exit Remote Start Mode .............................19
Remote Start Defrost Mode Activation —
If Equipped........................................................19
Remote Start Comfort Systems —
If Equipped........................................................19
Remote Start Windshield Wiper De-Icer
Activation — If Equipped ..................................19
Remote Start Abort Message ..........................20
VEHICLE SECURITY SYSTEM — IF EQUIPPED .... 20
To Arm The System ..........................................20
To Disarm The System .....................................20
Rearming Of The System .................................20
Security System Manual Override ...................21 DOORS ....................................................................21
Power Door Locks ...........................................21
Auto Unlock Doors............................................22
Keyless Enter ‘n Go™ — Passive Entry ...........22
Automatic Door Locks ......................................23
STEERING WHEEL ..................................................23
Telescoping Steering Column..........................23
SEATS ......................................................................23
Manual Adjustments ........................................24
Heated Seats — If Equipped ............................26
Fold Down Tray — If Equipped .........................27
Adjustable Armrests — If Equipped .................27
Head Restraints ..............................................28
UCONNECT VOICE RECOGNITION —
IF EQUIPPED ...........................................................29
Introducing Voice Recognition.........................29
Basic Voice Commands ...................................29
Get Started .......................................................29
Additional Information .....................................30
MIRRORS ...............................................................30
Inside Rearview Mirror .....................................30
Outside Mirrors ................................................31
Outside Mirrors With Turn Signal And
Approach Lighting — If Equipped.....................31
Power Mirrors — If Equipped ...........................32
Power Folding Outside Mirrors —
If Equipped........................................................32
Heated Mirrors — If Equipped..........................33 EXTERIOR LIGHTS.................................................. 33
Multifunction Lever ......................................... 33
Headlights ........................................................ 33
Daytime Running Lights (DRLs) —
If Equipped ...................................................... 33
High/Low Beam Switch .................................. 34
Automatic High Beam Headlamp Control —
If Equipped .......................................................34
Flash-To-Pass .................................................. 34
Automatic Headlights — If Equipped .............. 34
Parking Lights .................................................. 34
Headlight Delay ................................................ 34
Fog Lights — If Equipped ................................. 35
Turn Signals...................................................... 35
Lane Change Assist..........................................35
Battery Saver .................................................... 35
INTERIOR LIGHTS ................................................. 36
Courtesy Lights.................................................36
Illuminated Entry — If Equipped ...................... 38
WIPERS AND WASHERS ...................................... 38
Windshield Wiper Operation ........................... 39
Rain Sensing Wipers — If Equipped ................39
CLIMATE CONTROLS ............................................ 40
Manual Climate Control Descriptions And
Functions .......................................................... 40
Additional Rear Climate Control —
If Equipped .......................................................43
Operating Tips .................................................. 43

23_VF_OM_EN_USC_t.book Page 2

3
INTERIOR STORAGE AND EQUIPMENT ............... 44 Storage..............................................................44
USB Control — If Equipped ..............................45
Power Outlets ...................................................46
Power Inverter — If Equipped...........................47
Auxiliary Switches — If Equipped .....................47
Wireless Charging Pad —
If Equipped .......................................................48
WINDOWS ............................................................. 49
Power Windows ...............................................49
Window Bar Grates — If Equipped...................49
Wind Buffeting .................................................50
HOOD....................................................................... 50
Opening .............................................................50
Closing...............................................................51
CARGO AREA FEATURES ...................................... 51
GETTING TO KNOW YOUR
INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER........... 52
Base / Midline Instrument Cluster
Descriptions ......................................................53
INSTRUMENT CLUSTER......................................... 54
Instrument Cluster Descriptions .....................55
INSTRUMENT CLUSTER DISPLAY ........................ 56
Location And Controls ......................................56
Change Engine Oil — If Equipped ....................57
Main Menu........................................................57
Settings .............................................................59 WARNING LIGHTS AND MESSAGES ....................65
Red Warning Lights ..........................................65
Yellow Warning Lights ......................................68
Yellow Indicator Lights .....................................72
Green Indicator Lights .....................................72
Blue Indicator Lights ........................................73
White Indicator Lights ......................................73
ONBOARD DIAGNOSTIC SYSTEM — OBD II ........ 74
Onboard Diagnostic System
(OBD II) Cybersecurity ......................................74
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS.............................................................74
STARTING AND OPERATING
STARTING THE ENGINE ........................................76
Automatic Transmission ..................................76
Normal Starting ................................................76
Tip Start Feature .............................................76
Cold Weather Operation
(Below –22°F Or −30°C) ...............................76
Extended Park Starting ....................................76
If Engine Fails To Start .....................................77
After Starting ....................................................77
ENGINE BLOCK HEATER — IF EQUIPPED ...........77
ENGINE BREAK-IN RECOMMENDATIONS ..........78
PARKING BRAKE ....................................................78
Electric Park Brake (EPB) ................................78 AUTOMATIC TRANSMISSION .............................. 81
Ignition Park Interlock (Keyless Vehicle) ........ 81
Brake/Transmission Shift Interlock (BTSI)
System ............................................................. 81
9-Speed Automatic Transmission ................... 82
POWER STEERING ................................................ 85
ACTIVE SPEED LIMITER — IF EQUIPPED ............ 86
Activation .......................................................... 86
Exceeding The Set Speed ................................ 86
Deactivation ..................................................... 86
INTELLIGENT SPEED ASSIST (ISA) —
IF EQUIPPED ........................................................... 87
Activation .......................................................... 87
Exceeding The Set Speed ................................ 87
Deactivation ..................................................... 87
CRUISE CONTROL SYSTEMS — IF EQUIPPED ... 87
Cruise Control .................................................. 88
Adaptive Cruise Control (ACC) ......................... 89
TRAFFIC SIGN ASSIST SYSTEM —
IF EQUIPPED ........................................................... 98
Activation/Deactivation ................................... 98
Traffic Sign Assist Modes ................................ 98
Indications On The Display .............................. 99
ACTIVE DRIVING ASSIST SYSTEM —
IF EQUIPPED ......................................................... 100
Operation ....................................................... 100Turning Active Driving Assist
On Or Off ........................................................ 101

23_VF_OM_EN_USC_t.book Page 3

7
INTRODUCTION
Dear Customer,
Congratulations on the purchase of your new Ram. Be assured that it represents precision workmanship, distinctive styling, and high quality.
This Owner’s Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your
vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers to its
customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before
driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help ensure safe and
enjoyable operation of your vehicle. Be sure you are familiar with all vehicle controls, particularly those used for braking, steering, transmission, and transfer
case shifting (if equipped). Learn how your vehicle handles on different road surfaces. Your driving skills will improve with experience.
This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in the
text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content introduced
throughout the Owner’s Information, which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”. All data contained
in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement of the vehicles produced.
For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For further information, contact an
authorized dealer.
When it comes to service, remember that authorized dealers know your Ram best, have factory-trained technicians, genuine Mopar® parts, and care about your
satisfaction.1

23_VF_OM_EN_USC_t.book Page 7

9
SYMBOL GLOSSARY
Some car components have colored labels with symbols indicating
precautions to be observed when using this component. It is important to
follow all warnings when operating your vehicle. See below for the definition of
each symbol Úpage 65.
NOTE:Warning and Indicator lights are different based upon equipment options and
current vehicle status. Some telltales are optional and may not appear.
Red Warning Lights
Seat Belt Reminder Warning Light Úpage 68
Air Bag Warning Light Úpage 65
Battery Charge Warning Light Úpage 66
Door Open Warning Light Úpage 66
Drowsy Driver Detected Warning Light Úpage 67
Electronic Throttle Control (ETC) Warning Light
Úpage 67
Transmission Fault Warning Light Úpage 68
Engine Temperature Warning Light Úpage 67
Brake Warning Light Úpage 66
Oil Pressure Warning Light Úpage 68
Vehicle Security Warning Light Úpage 68
Electric Power Steering (EPS) Fault Warning Light Úpage 67
Generic Warning Light Úpage 67
Red Warning Lights1

23_VF_OM_EN_USC_t.book Page 9

GETTING TO KNOW YOUR VEHICLE23
To Lock The Vehicle’s Doors

With one of the vehicle’s Passive Entry key fobs within
5 ft (1.5 m) of either front door handle, pushing the
Passive Entry lock button will lock the vehicle.

Push The Door Handle Button To Lock

NOTE:
After pushing the door handle button, you must
wait two seconds before you can lock or unlock
the doors, using either Passive Entry door
handle. This is done to allow you to check if the
vehicle is locked by pulling the door handle
without the vehicle unlocking.
The Passive Entry system will not operate if the
key fob battery is depleted.
When the key fob battery is low, the instru -
ment cluster will display a message indi -
cating that the key fob battery is low
Ú page 280.
AUTOMATIC DOOR LOCKS

When enabled, the door locks will lock automatically
when the vehicle's speed exceeds 12 mph (20 km/h).
The auto door lock feature can be enabled or disabled
through the Uconnect system
Ú
page 134.

STEERING WHEEL
TELESCOPING STEERING COLUMN
This feature allows you to lengthen or shorten the
steering column. The telescoping control handle is
located below the steering wheel at the end of the
steering column.

Telescoping Control Handle

To unlock the steering column, pull the control
handle up. To lengthen or shorten the steering
column, pull the steering wheel outward or push it inward as desired. To lock the steering column in
position, push the control handle down until fully
engaged.
SEATS
Seats are a part of the Occupant Restraint system
of the vehicle.
WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or
driving with the steering column unlocked, could
cause the driver to lose control of the vehicle.
Failure to follow this warning may result in
serious injury or death.
WARNING!
It is dangerous to ride in a cargo area, inside
or outside of a vehicle. In a collision, people
riding in these areas are more likely to be
seriously injured or killed.

Do not allow people to ride in any area of your
vehicle that is not equipped with seats and seat
belts. In a collision, people riding in these areas
are more likely to be seriously injured or killed.

Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
2

23_VF_OM_EN_USC_t.book Page 23

GETTING TO KNOW YOUR VEHICLE33

Power/Manual Folding Mirror Positions

HEATED MIRRORS — IF EQUIPPED
These mirrors are heated to melt frost
or ice. This feature will be activated
whenever you turn on the rear window
defroster (if equipped) Ú page 40.
EXTERIOR LIGHTS
MULTIFUNCTION LEVER
The multifunction lever controls the operation
of the headlights, parking lights, turn signals,
headlight beam selection and the passing lights.
The multifunction lever is located on the left side of
the steering column.

Multifunction Lever

HEADLIGHTS
To turn on the headlights, turn the end of the
multifunction lever to the headlight position.
When the headlight switch is on, the parking lights,
taillights, license plate light, clearance lights
and instrument panel lights are also turned on.
To turn off the headlights, turn the end of the
multifunction lever back to the O (off) position.
NOTE:On vehicles sold in Canada, the rear parking lights,
clearance lights, and Daytime Running Lights
(DRLs) will turn on when the headlight switch is
rotated to the O (off) position.
DAYTIME RUNNING LIGHTS (DRLS) —
I
F EQUIPPED
The Daytime Running Lights (DRLs) will come on
when the ignition is in the ON position and the
vehicle is in DRIVE or NEUTRAL.
To activate the DRLs, rotate the end of the
multifunction lever to the O (off) position or the
AUTO position.
NOTE:
For vehicles sold in Canada, the Daytime
Running Lights will automatically deactivate
when the front fog lights are turned on.
The low beams and side/taillights will not be on
with DRLs.
On some vehicles, the Daytime Running Lights
may deactivate, or reduce intensity, on one side
of the vehicle (when a turn signal is activated on
that side), or on both sides of the vehicle (when
the hazard warning lights are activated).
1 — Normal Driving Position
2 — Fold In Position
3 — Fold Forward Position
CAUTION!
Leaving the mirror in a non-powered position,
accidental impact or manual fold, may cause
permanent damage to the mirror. Electrically
restore the mirror to its normal position, as soon
as practical.
2

23_VF_OM_EN_USC_t.book Page 33

GETTING TO KNOW YOUR VEHICLE35
Headlights with ignition in the OFF position.
With the ignition in the OFF position, the headlights
can be switched on for a maximum time of
8 minutes. To turn on the headlights with the
ignition in the OFF position, turn the end of the
multifunction lever to the headlight position.
NOTE:If the headlight delay function is disabled in the
Uconnect Setting, when you put the ignition in the
OFF position with the multifunction lever already
set in the headlight position, the headlights remain
on for 8 minutes.
FOG LIGHTS — IF EQUIPPED
The fog light switch is located on the
instrument panel to the left of the
steering column.
To activate the front fog lights, turn on the parking
lights or the low beam headlights and push the
fog light button. To turn off the front fog lights,
push the fog light button a second time or turn
off the headlight switch. An indicator light in the
instrument cluster illuminates when the fog lights
are turned on.
NOTE:The fog lights will operate with the low beam head -
lights or parking lights on. Selecting the high beam
headlights will turn off the fog lights.
If the vehicle’s ignition is turned off, the fog lights
will also turn off.
Cornering Lights

The cornering lights are a feature to improve visibility at
night while turning the vehicle. When activated, a light
incorporated in the front fog light will illuminate on the
side of the vehicle the steering wheel is rotated or the
turn signal indicator is on. It can be activated through
the Uconnect system
Ú
page 134.

TURN SIGNALS
Move the multifunction lever up or down and the
arrows on each side of the instrument cluster will
flash to show proper operation of the front and rear
turn signals.
NOTE:When the Daytime Running Lights are on and a
turn signal is activated, the Daytime Running Lamp
will turn off on the side of the vehicle in which the
turn signal is flashing. The Daytime Running Lamp
will turn back on when the turn signal is turned off. If either light remains on and does not flash, or
there is a very fast flash rate, check for a defective
outside light bulb.
LANE CHANGE ASSIST

Lightly push the multifunction lever up or down, without
moving beyond the detent, and the turn signal will flash
five times then automatically turn off.

BATTERY SAVER
To protect the life of your vehicle’s battery, when
the ignition is OFF and any door is left ajar for
15 minutes, the interior lights will automatically
turn off.
NOTE:Battery saver mode is canceled if the ignition is
placed in the ON/RUN position.
2

23_VF_OM_EN_USC_t.book Page 35

38GETTING TO KNOW YOUR VEHICLE
When Display Mode is set to Auto within the
Uconnect system, the brightness will automatically
adjust from daytime intensity to nighttime intensity
(and vice versa) based on ambient light levels
outside of the vehicle.
NOTE:The brightness of the Uconnect touchscreen
cannot be adjusted when the dimmer control is
at the maximum setting (interior lights on), even
when Display Mode is set to Auto within the
Uconnect Settings.
When Display Mode is set to Manual, the
brightness of the Uconnect touchscreen will adjust
to the set brightness (1 - 6) when the headlights
are either on or off. For more information on these
Uconnect Settings, see Ú page 134.
Ambient Light
The vehicle is equipped with ambient light on the
dome lamp. The ambient light will be on all the
time, with the option of dimming it with the dimmer
controls as long as the headlights are turned on.
Ambient LED Lighting — If Equipped
Your vehicle may be equipped with LED lighting
in the front footwells and center cup holders.
The brightness of the lights can be adjusted using
the dimmer controls, located on the left side of the
instrument panel, as long as the headlights are
turned on.
ILLUMINATED ENTRY — IF EQUIPPED
The courtesy lights will turn on when you use the
key fob to unlock the doors or open any door.
They also turn on when unlocking or opening
manually from the driver door cylinder.
The lights will fade to off after approximately
30 seconds, or they will immediately fade to off
once the ignition switch is changed to the ON/RUN
position from the OFF position.
The dome lights illuminate in the following ways:
When the doors are unlocked, the dome light
will illuminate for approximately 27 seconds.
When one of the front doors is opened, the front
dome light will illuminate for approximately
three minutes.
When one of the rear doors is opened, the rear
dome light will illuminate for approximately
three minutes.
When the front doors are closed, the front dome
light will automatically shut off after approxi -
mately 27 seconds.
When the rear doors are closed, the rear dome
light will automatically shut off after approxi -
mately 27 seconds. The timing stops once the
ignition is placed in the RUN or ON position. The dome light will turn off under any of the
following conditions:

The dome light is disabled when the ignition is
placed in the RUN or ON position.
The dome lights will turn off automatically when
the doors are locked.
NOTE:
The front courtesy overhead console and door
courtesy lights will not turn off if the switch on
the overhead console is in the on position.
The illuminated entry system will not operate if
the switch on the overhead console is in the OFF
position.
WIPERS AND WASHERS
The windshield wiper/washer lever is located on
the right side of the steering column. There are
five different modes of operation for the front
windshield wipers. The windshield wiper lever
can be raised or lowered to access the modes.
NOTE:The windshield wipers/washers will only operate
with the ignition in the ON/RUN position.

23_VF_OM_EN_USC_t.book Page 38

GETTING TO KNOW YOUR VEHICLE39

Windshield Wiper/Washer Lever

WINDSHIELD WIPER OPERATION
Rotate the windshield wiper knob to one of the first
two detent positions for intermittent settings, the
third detent for low wiper operation and the fourth
for high wiper operation.
Windshield Washers

To use the washer, pull the windshield wiper/washer
lever toward the steering wheel to activate. The wipers
will activate automatically for three cycles after the
lever is released, and then resume the intermittent
interval previously selected. If the lever is pulled while in the off position, the wipers
will operate for three cycles and then turn off.

Mist
Use the Mist feature when weather conditions
make occasional usage of the wipers necessary.
Push the lever upward to the MIST position and
release for a single wiping cycle.NOTE:The mist feature does not activate the washer
pump; therefore, no washer fluid will be sprayed on
the windshield. The washer function must be used
in order to spray the windshield with washer fluid.
For information on wiper care and replacement,
see Ú
page 231.
RAIN SENSING WIPERS — IF EQUIPPED

This feature senses moisture on the windshield and
automatically activates the wipers. Rotate the end of
the multifunction lever to one of two detent positions
for intermittent settings to activate this feature.

NOTE:If the windshield wiper lever is rotated from the
O (off) position to the first intermittent setting or
from the first intermittent setting to the second
intermittent setting, the wipers will perform an
immediate wipe cycle to clean the windshield.
The sensitivity of the system can be adjusted with
the windshield wiper lever. Wiper delay position
one is the least sensitive, and wiper delay position
two is the most sensitive. Place the wiper switch in
the O (off) position when not using the system.
NOTE:

The Rain Sensing feature will not operate when the
wiper switch is in the low or high-speed position.

The Rain Sensing feature may not function prop -
erly when ice, or dried salt water is present on
the windshield.
Use of products containing wax or silicone may
reduce Rain Sensing performance.
The Rain Sensing feature can be turned on and
off using the Uconnect system Ú page 134.
1 — Pull Back For Front Washer
2 — Rotate For Intermittent Settings
3 — Push Upward For Mist
WARNING!
Sudden loss of visibility through the windshield
could lead to a collision. You might not see other
vehicles or other obstacles. To avoid sudden
icing of the windshield during freezing weather,
warm the windshield with the defroster before
and during windshield washer use.2

23_VF_OM_EN_USC_t.book Page 39

GETTING TO KNOW YOUR VEHICLE43
Climate Control OFF Button
Press and release this button to turn the
Climate Control ON/OFF.
ADDITIONAL REAR CLIMATE CONTROL —
I
F EQUIPPED
These switches, mounted on the instrument panel
to the left of the steering column, activate the
additional rear heating/air conditioning system.
NOTE:These switches must be enabled for operation by
the Upfitter.

Additional Rear Climate Controls Switches

Rear Blower Control

Push this button to turn on the rear climate
controls. An indicator light will turn on when
the rear climate control is on.

OPERATING TIPS
Refer to the chart at the end of this section for
suggested control settings for various weather
conditions.
Summer Operation
The engine cooling system must be protected
with a high-quality antifreeze coolant to provide
proper corrosion protection and to protect against
engine overheating. OAT coolant (conforming to
MS.90032) is recommended.
Winter Operation
To ensure the best possible heater and defroster
performance, make sure the engine cooling
system is functioning properly and the proper
amount, type, and concentration of coolant is
used. Use of the Air Recirculation mode during
Winter months is not recommended, because it
may cause window fogging.
Vacation Storage
For information on maintaining the Climate Control
system when the vehicle is being stored for an
extended period of time, see Ú page 265.
Window Fogging

Vehicle windows tend to fog on the inside in mild, rainy,
and/or humid weather. To clear the windows, select
Defrost or Mix mode and increase the front blower
speed. Do not use the Recirculation mode without A/C
for long periods, as fogging may occur.

Outside Air Intake
Make sure the air intake, located directly in front of
the windshield, is free of obstructions, such as
leaves. Leaves collected in the air intake may
reduce airflow, and if they enter the air distribution
box, they could plug the water drains. In Winter
months, make sure the air intake is clear of ice,
slush, and snow.
Cabin Air Filter
The Climate Control system filters out dust and
pollen from the air. Contact an authorized dealer to
service your cabin air filter, and to have it replaced
when needed.
2

23_VF_OM_EN_USC_t.book Page 43