transmission Ram ProMaster City 2019 Owner's Manual

INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured
that it represents precision workmanship, distinctive styl-
ing, and high quality. This Owner ’s Manual has been
prepared with the assistance of service and engineering
specialists to acquaint you with the operation and mainte-
nance of your vehicle. It is supplemented by Warranty
Information, and customer oriented documents. In the
attached Warranty Booklet, you will find a description of
the services that FCA offers to its customers, the Warranty
Certificate and the details of the terms and conditions for
maintaining its validity. Please take the time to read all of
these publications carefully before driving your vehicle for
the first time. Following the instructions, recommenda-
tions, tips, and important warnings in this manual will
help assure safe and enjoyable operation of your vehicle.
Be sure you are familiar with all vehicle controls, particu-
larly those used for braking, steering, transmission, and
transfer case shifting (if equipped). Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience.This Owner ’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related
to the trim level, engine, and version that you have
purchased. Any content introduced throughout the Own-
er ’s Information, that may or may not be applicable to your
vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help
you use your vehicle in the best possible way. FCA aims at
a constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
NOTE:
After reviewing the Owner ’s Information, it should
be stored in the vehicle for convenient referencing, and
remain with the vehicle when sold.
When it comes to service, remember that an authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
4 INTRODUCTION

WARNING!
•Before exiting a vehicle, always shift the transmis-
sion into PARK, apply the parking brake, and re-
move the key fob from the vehicle. When leaving the
vehicle, always lock your vehicle. In case you switch
off the vehicle and the transmission is not in PARK
position, a warning message will appear on the
cluster which suggests you to shift the transmission
into PARK position and, then, you can remove the
key within 15 seconds. If 15 seconds expire, you have
to rotate the key from OFF/LOCK position to ON/
RUN position and come back to OFF/LOCK position
in order to remove the key.
•
Never leave children alone in a vehicle, or with access
to an unlocked vehicle. Allowing children to be in a
vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or fatally
injured. Children should be warned not to touch the
parking brake, brake pedal or the gear selector.
•Do not leave the key fob in or near the vehicle, or in a
location accessible to children. A child could operate
power windows, other controls, or move the vehicle.
(Continued)
WARNING! (Continued)
•Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation. Always remove
the key from the ignition and lock all the doors when
leaving the vehicle unattended.
Key-In-Ignition Reminder
Opening the driver’s door when the key is in the ignition
and the ignition switch position is STOP/OFF/LOCK
sounds a signal to remove the key.
SENTRY KEY
The Sentry Key Immobilizer System prevents unauthor-
ized vehicle operation by disabling the engine. The system
does not need to be armed or activated. Operation is
automatic, regardless of whether the vehicle is locked or
unlocked.
20 GETTING TO KNOW YOUR VEHICLE

The light also will turn on when the parking brake is
applied with the ignition switch in the ON/RUN position.
NOTE:This light shows only that the parking brake is
applied. It does not show the degree of brake application.
— Battery Charge Warning Light
This warning light will illuminate when the battery is not
charging properly. If it stays on while the engine is run-
ning, there may be a malfunction with the charging system.
Contact an authorized dealer as soon as possible.
This indicates a possible problem with the electrical system
or a related component.
— Door Open Warning Light
This indicator will illuminate when one or more door(s) are
not fully closed.
NOTE: If the vehicle is moving and a door is opened, there
will also be a single chime.
— Electronic Throttle Control (ETC) Warning
Light
This warning light will illuminate to inform of a problem
with the Electronic Throttle Control (ETC) system. If a
problem is detected while the vehicle is running, the light will either stay on or flash depending on the nature of the
problem. Cycle the ignition when the vehicle is safely and
completely stopped and the transmission is placed in the
PARK position. The light should turn off. If the light
remains on with the vehicle running, your vehicle will
usually be drivable; however, see an authorized dealer for
service as soon as possible.
If the light continues to flash when the vehicle is running,
immediate service is required and you may experience
reduced performance, an elevated/rough idle, or engine
stall and your vehicle may require towing. The light will
come on when the ignition is placed in the ON/RUN or
MAR/ON/RUN position and remain on briefly as a bulb
check. If the light does not come on during starting, have
the system checked by an authorized dealer.
— Engine Coolant Temperature Warning Light
This warning light warns of an overheated engine condi-
tion. If the engine coolant temperature is too high, this
indicator will illuminate and a single chime will sound. If
the temperature reaches the upper limit, a continuous
chime will sound for four minutes or until the engine is
able to cool: whichever comes first.
If the light turns on while driving, safely pull over and stop
the vehicle. If the A/C system is on, turn it off. Also, shift
76 GETTING TO KNOW YOUR INSTRUMENT PANEL

the transmission into NEUTRAL and idle the vehicle. If the
temperature reading does not return to normal, turn the
engine off immediately and call for service.
Refer to “If Your Engine Overheats” in “In Case Of
Emergency” for further information.
— Oil Pressure Warning Light
This warning light will illuminate to indicate low engine
oil pressure. If the light turns on while driving, stop the
vehicle, shut off the engine as soon as possible, and contact
an authorized dealer. A chime will sound when this light
turns on.
Do not operate the vehicle until the cause is corrected. This
light does not indicate how much oil is in the engine. The
engine oil level must be checked under the hood.
— Transmission Temperature Warning Light — If
Equipped
This warning light will illuminate to warn of a high
transmission fluid temperature. This may occur with
strenuous usage such as trailer towing. If this light turns
on, stop the vehicle and run the engine at idle or slightly
faster, with the transmission in PARK or NEUTRAL, until
the light turns off. Once the light turns off, you may
continue to drive normally.
WARNING!
If you continue operating the vehicle when the Trans-
mission Temperature Warning Light is illuminated you
could cause the fluid to boil over, come in contact with
hot engine or exhaust components and cause a fire.
CAUTION!
Continuous driving with the Transmission Tempera-
ture Warning Light illuminated will eventually cause
severe transmission damage or transmission failure.
— Seat Belt Reminder Warning Light
When the ignition is first placed in the ON/RUN or
MAR/ON/RUN position, if the driver ’s seat belt is un-
buckled, a chime will sound and the light will turn on.
When driving, if the driver or front passenger seat belt
remains unbuckled, the Seat Belt Reminder Light will flash
or remain on continuously and a chime will sound. Refer to
“Occupant Restraint Systems” in “Safety” for further infor-
mation.
4
GETTING TO KNOW YOUR INSTRUMENT PANEL 77

— Transmission Fault Warning Light
This light will illuminate (together with a message in the
instrument cluster display and a buzzer) to indicate a
transmission fault. Contact your authorized dealer if the
message remains after restarting the engine.
— Engine Oil Level Warning Light
This warning light appears on the panel when the engine
oil level falls below the minimum recommended value.
Restore the correct engine oil level or contact your autho-
rized dealer for service.
Yellow Warning Lights
— Anti-Lock Brake (ABS) Warning Light
This light monitors the Anti-Lock Brake System (ABS). The
light will turn on when the ignition is placed in the
ON/RUN or MAR/ON/RUN position and may stay on
for as long as four seconds.
If the ABS light remains on or turns on while driving, then
the Anti-Lock portion of the brake system is not function-
ing and service is required. However, the conventional
brake system will continue to operate normally if the brake
warning light is not on.If the ABS light is on, the brake system should be serviced
as soon as possible to restore the benefits of Anti-Lock
Brakes. If the ABS light does not turn on when the ignition
is placed in the ON/RUN or MAR/ON/RUN position,
have the light inspected by an authorized dealer.
— Low Fuel Warning Light
When the fuel level reaches approximately 2–3 gal (9–11 L)
this light will turn on, and remain on until fuel is added.
— Generic Warning Light
The Generic Warning Light will illuminate if any of the
following conditions occur: Engine Oil Pressure Sensor
Failure, External Light Failure, Parking Sensor Failure, Fuel
Cut-Off Fail/Intervention, Generic Failure on Trailer, or Air
Bag telltale recovery.
The telltale will blink in case of Air Bag Warning Light
Failure. Contact an authorized dealer immediately for
service.
78 GETTING TO KNOW YOUR INSTRUMENT PANEL

minute and then remain continuously illuminated. This
sequence will continue upon subsequent vehicle start-ups
as long as the malfunction exists. When the malfunction
indicator is illuminated, the system may not be able to
detect or signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of reasons, including
the installation of replacement or alternate tires or wheels
on the vehicle that prevent the TPMS from functioning
properly. Always check the TPMS malfunction telltale after
replacing one or more tires or wheels on your vehicle to
ensure that the replacement or alternate tires and wheels
allow the TPMS to continue to function properly.
CAUTION!
The TPMS has been optimized for the original equip-
ment tires and wheels. TPMS pressures and warning
have been established for the tire size equipped on
your vehicle. Undesirable system operation or sensor
damage may result when using replacement equip-
ment that is not of the same size, type, and/or style.
Aftermarket wheels can cause sensor damage. Using
aftermarket tire sealants may cause the Tire Pressure
(Continued)
CAUTION!(Continued)
Monitoring System (TPMS) sensor to become inoper-
able. After using an aftermarket tire sealant it is
recommended that you take your vehicle to your au-
thorized dealer to have your sensor function checked.
— Vehicle Security Warning Light
This warning light will illuminate when the vehicle secu-
rity alarm system has detected an attempt to break into the
vehicle.
— Engine Check/Malfunction Indicator Warning
Light (MIL)
The Engine Check/Malfunction Indicator Light (MIL) is a
part of an Onboard Diagnostic System called OBD II that
monitors engine and automatic transmission control sys-
tems. This warning light will illuminate when the ignition
is in the ON/RUN position before engine start. If the bulb
does not come on when turning the ignition switch from
OFF to ON/RUN, have the condition checked promptly.
Certain conditions, such as a loose or missing gas cap, poor
quality fuel, etc., may illuminate the light after engine start.
The vehicle should be serviced if the light stays on through
80 GETTING TO KNOW YOUR INSTRUMENT PANEL

ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated Onboard
Diagnostic system called OBD II. This system monitors the
performance of the emissions, engine, and transmission
control systems. When these systems are operating prop-
erly, your vehicle will provide excellent performance and
fuel economy, as well as engine emissions well within
current government regulations.
If any of these systems require service, the OBD II system
will turn on the Malfunction Indicator Light (MIL). It will
also store diagnostic codes and other information to assist
your service technician in making repairs. Although your
vehicle will usually be drivable and not need towing, see
an authorized dealer for service as soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability. The
vehicle must be serviced before any emissions tests
can be performed.
(Continued)
CAUTION! (Continued)
•If the MIL is flashing while the vehicle is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Onboard Diagnostic System (OBD II) Cybersecurity
Your vehicle is required to have an Onboard Diagnostic
system (OBD II) and a connection port to allow access to
information related to the performance of your emissions
controls. Authorized service technicians may need to ac-
cess this information to assist with the diagnosis and
service of your vehicle and emissions system.
WARNING!
•ONLY an authorized service technician should connect
equipment to the OBD II connection port in order to
read the VIN, diagnose, or service your vehicle.
• If unauthorized equipment is connected to the OBD
II connection port, such as a driver-behavior tracking
device, it may:
• Be possible that vehicle systems, including safety
related systems, could be impaired or a loss of
(Continued)
4
GETTING TO KNOW YOUR INSTRUMENT PANEL 83

NOTE:
•Air bag covers may not be obvious in the interior trim,
but they will open during air bag deployment.
• After any collision, the vehicle should be taken to an
authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication network
remains intact, and the power remains intact, depending
on the nature of the event, the ORC will determine whether
to have the Enhanced Accident Response System perform
the following functions:
• Cut off fuel to the engine (If Equipped)
• Cut off battery power to the electric motor (If Equipped)
• Flash hazard lights as long as the battery has power
• Turn on the interior lights, which remain on as long as
the battery has power or for 15 minutes from the
intervention of the Enhanced Accident Response Sys-
tem.
• Unlock the power door locks. Your vehicle may also be designed to perform any of these
other functions in response to the Enhanced Accident
Response System:
•
Turn off the Fuel Filter Heater, Turn off the HVAC
Blower Motor, Close the HVAC Circulation Door
• Cut off battery power to the:
• Engine
• Electric Motor (if equipped)
• Electric power steering
• Brake booster
• Electric park brake
• Automatic transmission gear selector
• Horn
• Front wiper
• Headlamp washer pump
NOTE: After an accident, remember to cycle the ignition
to the STOP (OFF/LOCK) position and remove the key
from the ignition switch to avoid draining the battery.
Carefully check the vehicle for fuel leaks in the engine
compartment and on the ground near the engine compart-
ment and fuel tank before resetting the system and starting
the engine. If there are no fuel leaks or damage to the
vehicle electrical devices (e.g. headlights) after an accident,
120 SAFETY

STARTING AND OPERATING
CONTENTS
STARTING THE ENGINE ..................149
▫ Automatic Transmission ..................149
▫ Normal Starting ....................... .149
▫ Cold Weather Operation .................149
▫ Extended Park Starting ...................150
▫ If Engine Fails To Start ..................150
▫ After Starting ......................... .151
 ENGINE BLOCK HEATER — IF EQUIPPED . . . .151
 ENGINE BREAK-IN RECOMMENDATIONS . . . .152
 PARKING BRAKE ...................... .152
 AUTOMATIC TRANSMISSION ..............154
▫ Key Ignition Park Interlock ................155
▫ Brake/Transmission Shift Interlock System . . . .155
▫ Nine-Speed Automatic Transmission .........156
POWER STEERING ..................... .162
▫ Power Steering Fluid Check ...............163
 SPEED CONTROL — IF EQUIPPED ..........164
▫ To Activate .......................... .164
▫ To Set A Desired Speed ...................164
▫ To Vary The Speed Setting ................165
▫ To Accelerate For Passing .................166
▫ To Resume Speed ...................... .166
▫ To Deactivate ........................ .166
 PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ......................... .166
▫ ParkSense Rear Park Assist Sensors ..........167
▫ ParkSense Rear Park Assist Alerts ...........168
▫ ParkSense

Rear Park Assist Failure Indications . .169
6

▫Cleaning The ParkSense Rear Park Assist
System ............................. .169
▫ ParkSense Rear Park Assist System Usage
Precautions .......................... .169
 PARKVIEW REAR BACK UP CAMERA ........171
 REFUELING THE VEHICLE ................172
 VEHICLE LOADING .....................174
▫ Vehicle Certification Label ................174
▫ Gross Vehicle Weight Rating (GVWR) ........174
▫ Gross Axle Weight Rating (GAWR) ..........174
▫ Tire Size ............................ .174
▫ Rim Size ............................ .175
▫ Inflation Pressure ...................... .175
▫ Curb Weight ......................... .175
▫ Overloading ......................... .175
▫ Loading ............................ .175
TRAILER TOWING ..................... .176
▫ Common Towing Definitions ...............176
▫ Trailer Hitch Classification ................178
▫ Trailer Towing Weights (Maximum Trailer
Weight Ratings) ...................... .179
▫ Trailer And Tongue Weight ...............179
▫ Towing Requirements ...................180
▫ Towing Tips ......................... .184
 RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) ....................185
▫ Towing This Vehicle Behind Another Vehicle . . .185
▫ Recreational Towing — Automatic
Transmission ......................... .185
 DRIVING TIPS ......................... .186
▫ Driving

On Slippery Surfaces ..............186
▫ Driving Through Water ..................186
148 STARTING AND OPERATING