ESP RENAULT ZOE 2014 1.G Owner's Guide

4.10
Using a roller type car wash
Return the windscreen wiper stalk to
the Park position (refer to the informa-
tion on the “Windscreen washer, wiper”
in Section 1). Check the mounting of
external accessories, additional lights
and mirrors, and ensure that the wiper
blades are secured with adhesive tape.
Remove the radio aerial mast if your
vehicle is fitted with this equipment.
Remember to remove the tape and refit
the antenna after washing.
Observe the vehicle stopping distances
when driving on gravelled surfaces to
prevent paint damage.
Repair, or have repaired quickly, areas
where the paint has been damaged, to
prevent corrosion spreading.
Remember to visit the body shop pe-
riodically in order to maintain your
anti-corrosion warranty. Refer to the
Maintenance Document.
Respect local regulations about wash-
ing vehicles (e.g. do not wash your ve-
hicle on a public highway).
If it is necessary to clean mechani-
cal components, hinges, etc., spray
them with products approved by our
Technical Department to protect them
after they have been cleaned.
BODYWORK MAINTENANCE (2/2)
Cleaning the headlights
As the headlights are made of plastic
“glass”, use a soft cloth or cotton wool
to clean them. If this does not clean
them properly, moisten the cloth with
soapy water, then wipe clean with a soft
damp cloth or cotton wool.
Finally, carefully dry off with a soft dry
cloth.
Cleaning products containing alco-
hol must not be used.
Vehicles with a matte paint
finish
This type of paint requires certain pre-
cautions.
Do not do the following
– use wax-based products (polishing);
– rub too hard;
– wash the vehicle in a roller-type car
wash;
– wash the vehicle using a high-pres-
sure device;
– attach stickers to the paintwork (risk
of leaving marks).
You should do the following
Wash the vehicle by hand using plenty
of water, using a soft cloth or a gentle
sponge.
We have selected special products
to care for your vehicle and you can
obtain these from the manufactur-
er’s accessory outlets.
Washing the vehicle
Never wash the engine
compartment, the charging
connection or the traction
battery with a high-pressure jet.
This risks damaging the electric cir-
cuit.
Never wash the vehicle while it is
charging.
Risk of electric shock and a risk to
life.

5.15
Operating faultsIf the battery is too weak to ensure cor-
rect operation, you may start (insert the
RENAULT card in the card reader) and
lock/unlock the vehicle (refer to the in-
formation on “Locking/unlocking the
doors” in Section 1).
RENAULT CARD: battery
Replacing the batteryWhen the message “Keycard battery
low” appears on the instrument panel,
replace the RENAULT card battery,
press the button 1 while pulling on
the emergency key 2 , then unclip the
cover 3 using the tab 4.
Remove the battery by pressing on one
side (movement A) and by lifting the
other (movement B) then replace it, en-
suring the polarity and model, shown
on cover 3 are respected.
Do not throw away your
used batteries; give them to
an organisation responsible
for collecting and recycling
batteries.
1
2
When refitting, proceed in the reverse
order, then depending on the vehicle,
press one of the buttons on the card
four times, close to the vehicle: the
message will disappear.
Note: it is not advisable to touch the
electronic circuit or contacts on the
RENAULT card when replacing the bat-
tery.
A
B
3
The batteries are available from approved Dealers, and their service lif\
e approxi-
mately two years. Check that there is no dye on the battery: risk of an \
incorrect
electrical contact.
4
Check that the cover is clipped shut.

6.2
VEHICLE IDENTIFICATION PLATES
A
B
A
The information shown on the ve-
hicle identification plate should be
quoted on all correspondence or
orders.
Vehicle identification plate A
1 Manufacturer name.
2 EC design number or approval
number.
3 Identification number.
Depending on the vehicle, this
information is also given on
marking B.
4 MAM (Maximum Authorised
Mass).
5 GTW (Gross train weight: vehicle
fully loaded, with trailer).
6 MPAW (Maximim Permissible
Weight) for front axle.
7 MPAW on rear axle.
8 Reserved for related or additional
entries.
9 Paint reference (colour code).
7
8
96
5
4
3
2
1

6.3
ENGINE IDENTIFICATION PLATE/ENGINE SPECIFICATION
The information on the engine plate
(or label) C should be quoted on all
your correspondence or orders.
(Location varies depending on engine)
1 Engine type.
2 Engine suffix.
3 Engine number.
C
2
3
1
Engine specification
Engine type 1: 5AM
C

7.2
ALPHABETICAL INDEX (2/5)
E
»ECO» mode function ......................................................... 2.8
ECO driving ...............................................................2.6 → 2.8
ECO mode ........................................................................\
... 2.8
electric beam height adjustment ........................................ 1.81
»400 volt» electrical circuit ........................................1.2 → 1.6
electric vehicle vehicle range ...................................................... 2.9 – 2.10
noise ..................................................................\
............ 1.6
charge ................................................................1.8 → 1.15
driving .......................................................... 1.6, 2.9 – 2.10
presentation .........................................................1.2 → 1.6
important recommendations .......................................... 1.7
electric windows ..................................................... 3.16 – 3.17
Electronic Stability Program: ESP .........................2.15 → 2.18
emergency brake assist.........................................2.15 → 2.18
emergency braking ................................................2.15 → 2.18
emergency key ....................................................... 1.18 – 1.19
energy »ECO» mode ................................................................. 2.8
saving .................................................................\
........... 2.9
charge meter (function) .................................................. 2.6
range ..................................................................\
..2.6 → 2.8
energy saving ..........................................................2.6 → 2.10
energy consumption ............................. 1.63 – 1.64, 2.9 – 2.10
energy recovery ................................................................... 2.9
engine specifications ........................................................... 6.3
environment ............................................................\
........... 2.11
ESP: Electronic Stability Program .........................2.15 → 2.18
external temperature .............................................. 1.73 – 1.74
F
faults operating faults ................................................5.22 → 5.25
fitting a radio ...................................................................... 5.16
fittings ...............................................................\
.....3.19 → 3.21fragrance diffuser ............................................................... 3.13
fragrance ..............................................................\
............. 3.13
front passenger air bag deactivation ................................. 1.52
front seat adjustment ......................................................... 1.30
front seats adjustment .......................................................1.30 → 1.34
with manual controls .................................................... 1.30
fuses ....................................................................... 5.13 – 5.14
G
gear lever..............................................................\
...... 2.4 – 2.5
glove box ........................................................................\
... 3.21
H
handbrake...............................................................\
............. 2.5
hands-free telephone integrated control ............................ 3.29
hazard warning lights signal ..................................... 1.76, 1.78
headlight beam adjustment ............................................... 1.81
headlight flashers .............................................................. 1.76
headlight washer ............................................................... 1.83
headrest................................................................\
............. 3.23
heating and air conditioning system .................................. 3.15
heating, air conditioning: programming ..........2.10, 3.9 → 3.12
heating system ...................................... 3.4 → 3.7, 3.9 → 3.12
heating/air conditioning programming .....................3.9 → 3.12
horn ...................................................................\
................ 1.76
horn: flash ..................................................................\
........... 1.76
sounding the horn ........................................................ 1.76
hubcap tool ........................................................................\
.. 5.2
I
indicators .............................................................\
....... 1.76, 5.9
indicators: direction indicators ................................................ 1.76, 5.9
exterior temperature indicator ...................................... 1.73