RENAULT ZOE 2016 1.G Owners Manual

4.9
BODYWORK MAINTENANCE (1/2)
What you should not doDo not degrease or clean mechani-
cal components (e.g. the engine com-
partment), underneath the body, parts
with hinges (e.g. inside the doors) and
painted plastic external fittings (e.g.
bumpers) using high-pressure clean-
ing equipment or by spraying on prod-
ucts not approved by our Technical
Department. Doing this could give rise
to corrosion or operational faults.
Wash the vehicle in bright sunlight or
freezing temperatures.
Do not scrape off mud or dirt without
pre-wetting.
Allow dirt to accumulate on the exterior.
Allow rust to form following minor im-
pacts.
Do not use solvents not approved by
our Technical Department to remove
stains as this could damage the paint-
work.
Do not drive in snow or muddy condi-
tions without washing the vehicle, par-
ticularly under the wheel arches and
body.
A well-maintained vehicle will last
longer. It is therefore recommended to
maintain the exterior of the vehicle reg-
ularly.
Your vehicle has been treated with very
effective anti-corrosion products. It is
nevertheless subject to various outside
influences.
Corrosive agents in the atmosphere
–
atmospheric pollution (built-up and
industrial areas),
– saline atmospheres (near the sea,
particularly in hot weather),
– seasonal and damp weather condi-
tions (e.g. road salt in winter, water
from road cleaners, etc.).
Minor impacts
Abrasive action
Dust and sand in the air, mud, road grit
thrown up by other vehicles, etc.
You should take a number of minor pre-
cautions in order to safeguard your ve-
hicle against such risks.You should
Wash your car frequently, with the
engine off , with cleaning products rec-
ommended by the manufacturer (never
use abrasive products). Rinse thor-
oughly beforehand with a jet:
– spots of tree resin and industrial
grime;
– mud in the wheel arches and under-
neath the body which forms damp
patches;
– bird droppings , which cause a
chemical reaction with the paint that
rapidly discolours paintwork and
may even cause the paint to peel
off;
wash the vehicle immediately to
remove these marks since it is im-
possible to remove them by polish-
ing;
– salt, particularly in the wheel arches
and underneath the body after driv-
ing in areas where the roads have
been gritted.
Withdraw the vegetable falls (resin, film
etc.) from the vehicle regularly.

4.10
Using a roller type car wash
Return the windscreen wiper stalk to
the Park position (refer to the informa-
tion on the “Windscreen washer, wiper”
in Section 1). Check the mounting of
external accessories, additional lights
and mirrors, and ensure that the wiper
blades are secured with adhesive tape.
Remove the radio aerial mast if your
vehicle is fitted with this equipment.
Remember to remove the tape and refit
the antenna after washing.
Observe the vehicle stopping distances
when driving on gravelled surfaces to
prevent paint damage.
Repair, or have repaired quickly, areas
where the paint has been damaged, to
prevent corrosion spreading.
Remember to visit the body shop pe-
riodically in order to maintain your
anti-corrosion warranty. Refer to the
Maintenance Document.
Respect local regulations about wash-
ing vehicles (e.g. do not wash your ve-
hicle on a public highway).
If it is necessary to clean mechani-
cal components, hinges, etc., spray
them with products approved by our
Technical Department to protect them
after they have been cleaned.
BODYWORK MAINTENANCE (2/2)
Cleaning the headlights
As the headlights are made of plastic
“glass”, use a soft cloth or cotton wool
to clean them. If this does not clean
them properly, moisten the cloth with
soapy water, then wipe clean with a soft
damp cloth or cotton wool.
Finally, carefully dry off with a soft dry
cloth.
Cleaning products containing alco-
hol must not be used.
Vehicles with a matte paint
finish
This type of paint requires certain pre-
cautions.
Do not do the following
– use wax-based products (polishing);
– rub too hard;
– wash the vehicle in a roller-type car
wash;
– wash the vehicle using a high-pres-
sure device;
– attach stickers to the paintwork (risk
of leaving marks).
You should do the following
Wash the vehicle by hand using plenty
of water, using a soft cloth or a gentle
sponge.
We have selected special products
to care for your vehicle and you can
obtain these from the manufactur-
er’s accessory outlets.
Washing the vehicle
Never wash the engine
compartment, the charging
connection or the traction
battery with a high-pressure jet.
This risks damaging the electric cir-
cuit.
Never wash the vehicle while it is
charging.
Risk of electric shock and a risk to
life.

4.11
Glass instrument panel(e.g.: instrument panel, clock, exterior
temperature display, radio display, mul-
timedia or multifunction display etc.)
Use a soft cloth (or cotton wool).
If this does not clean them properly,
use a soft cloth (or cotton wool) slightly
moistened with soapy water and then
wipe clean with another soft damp cloth
or cotton wool.
Finally, carefully dry off with a soft dry
cloth.
Do not use products containing alco-
hol and/or spray fluids on the area.
Seat belts
These must be kept clean.
Use products selected by our Technical
Department (Approved outlets) or
warm, soapy water and a sponge and
wipe with a dry cloth.
Detergents or dyes must not be used
under any circumstances.
INTERIOR TRIM MAINTENANCE (1/2)
Textiles (seats, door trim, etc)
Vacuum-clean the textiles regularly.
Liquid stain
Use soapy water.
Dab lightly (never rub) with a soft cloth,
rinse and remove the excess.
Solid or pasty stain
Carefully remove the excess solid or
pasty material immediately with a
spatula (working from the edges to the
centre to avoid spreading the stain).
Clean as for a liquid stain.
Special instructions for sweets or
chewing gum
Put an ice cube on the stain to solidify
it, then proceed as for a solid stain.
A well-maintained vehicle will last
longer. It is therefore recommended to
maintain the interior of the vehicle regu-
larly.
A stain should always be dealt with
swiftly.
Whatever type of stain is on the trim,
use
cold (or warm) soapy water with
natural soap.
Detergents (washing-up liquid, pow-
dered products, alcohol-based prod-
ucts) should not be used.
Use a soft cloth.
Rinse and soak up the excess.
For further recommendations for
maintaining the interior, and/or for
any unsatisfactory results, please
see an authorised dealer.

4.12
You are strongly recom-
mended not to use high-
pressure or spray cleaning
equipment inside the pas-
senger compartment: use of such
equipment could impair the correct
functioning of the electrical or elec-
tronic components in the vehicle, or
have other detrimental effects.
INTERIOR TRIM MAINTENANCE (2/2)
You should not:
You are strongly advised not to po-
sition objects such as deodorants,
scents, etc. near air vents, as this could
damage your dashboard trim.
Removal/replacing removable
equipment originally fitted in
the vehicle
If you need to remove equipment in
order to clean the passenger com-
partment (for example, mats), always
ensure that they are correctly refitted
and are the right way around (the driv-
er’s mat should be fitted on the driver’s
side, etc.) and fit them with the compo-
nents supplied with the equipment (for
example, the driver mat should always
be fixed using the pre-fitted mounting
components).
With the vehicle stationary, always
ensure that nothing will impede driving
(anything obstructing the pedals, heel
wedged by the mat etc.).

5.1
Section 5: Practical advice
Tool kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.2
Tyre inflation kit . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.3
Tyres (tyre and wheel safety, use in winter) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . 5.6
Headlights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 5.9
Rear lights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 5.10
Indicator lights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . 5.11
interior lighting: changing bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.12
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.13
RENAULT card: battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . 5.15
Fitting a radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.16
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.17
Wipers (replacing blades) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . 5.18
Towing/breakdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . 5.19
Operating faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.22

5.2
Lever 1
This locks or unlocks the wheel bolts
and tow eye.
Tow eye 2
Refer to the information on “Towing” in
Section 5.
The tools included in the tool kit depend
on the vehicle.
Tool kit
A is located in the tray under
the luggage compartment carpet.
TOOL KIT
A
1
Never leave tools unse-
cured in the vehicle: there
is a risk that they may be
thrown about during brak-
ing. After use, check that all the
tools are correctly clipped into the
tool kit, then position it correctly in
its housing: there is a risk of injury.
If wheel bolts are supplied in the
tool kit, only use these bolts for the
emergency spare wheel: refer to the
label affixed to the emergency spare
wheel.
2

5.3
TYRE PRESSURE KIT (1/3)
The kit is only approved for
inflating the tyres of the ve-
hicle originally equipped
with the kit.
It must never be used to inflate
the tyres of another vehicle, or any
other inflatable object (rubber ring,
rubber boat, etc.).
Avoid spillage on skin when hand-
ling the repair liquid bottle. If drop-
lets do leak out, rinse them off with
plenty of water.
Keep the repair kit away from chil-
dren.
Do not dispose of the empty bottle
in the countryside. Return it to your
approved dealer or to a recycling or-
ganisation.
The bottle has a limited service
life which is indicated on its label.
Check the expiry date.
Contact an approved dealer to re-
place the inflation tube and repair
product bottle.
A
B
The kit repairs tyres when
tread A has been dam-
aged by objects smaller
than 4 mm. It cannot repair
all types of puncture, such as cuts
larger than 4 mm, or cuts in tyre
sidewall B.
Ensure also that the wheel rim is in
good condition.
Do not pull out the foreign body
causing the puncture if it is still in
the tyre.
Do not attempt to use the
inflation kit if the tyre has
been damaged as a result
of driving with a puncture.
You should therefore carefully check
the condition of the tyre sidewalls
before any operation.
Driving with underinflated, flat or
punctured tyres can be dangerous
and may make the tyre impossible
to repair.
This repair is temporary.
A tyre which has been punctured
should always be inspected (and re-
paired, where possible) as soon as
possible by a specialist.
When taking a tyre which has been
repaired using this kit to be replaced,
you must inform the specialist.
When driving, vibration may be felt
due to the presence of the repair
product injected into the tyre.

5.4
TYRE PRESSURE KIT (2/3)
Depending on the vehicle, in the event
of a puncture, use the kit located in the
boot or underneath the luggage com-
partment carpet.
Vehicle fitted with a tyre pressure
loss warning system
If under-inflated (puncture, low pres-
sure, etc.), the warning light

lights up on the instrument panel. See
“Tyre pressure loss warning” in Section
2.
With the engine running and the
parking brake applied,
– unroll the hose from the container;
– connect the compressor hose 3 to
the container’s inlet 8;
– depending on the vehicle, connect the container 8 to the compressor
from the container recess 7;
– unscrew the valve cap on the rele- vant wheel and screw on the con-
tainer’s inflation adapter 1;
– disconnect any accessories previ- ously connected to the vehicle’s ac-
cessories sockets;
– adapter 2 must be connected to the
vehicle accessories socket;
45
1
Before using this kit, park
the vehicle at a sufficient
distance from traffic, switch
on the hazard warning
lights, apply the handbrake, ask all
passengers to leave the vehicle and
keep them away from traffic.
8
If the vehicle is parked on
the hard shoulder, you must
warn other road users of
your vehicle’s presence
with a warning triangle or with other
devices as per the legislation apply-
ing to the country you are in.
– press switch 4 to inflate the tyre to
the recommended pressure (please
refer to the information in the section
on “Tyre pressure”);
– after a maximum of 15 minutes, stop inflating and read the pressure (on
pressure gauge 5).
Note: while the container is empty-
ing (approximately 30 seconds), the
pressure gauge 5 will briefly indicate
a pressure of up to 6 bar. The pres-
sure will then drop.
– adjust the pressure: to increase it, continue inflation with the kit; to
reduce it, press button 6.
2
3
7
6

5.5
TYRE PRESSURE KIT (3/3)
If a minimum pressure of 1.8 bar is
not reached after 15 minutes, repair
is not possible; do not drive the ve-
hicle but contact an approved dealer.
Once the tyre is correctly inflated,
remove the kit: slowly unscrew the in-
flation adapter 1 to prevent any repair
product from escaping and store the
container in plastic packaging to pre-
vent the product from escaping.
– Affix the driving recommendation label to the dashboard where it can
easily be seen by the driver;
– Put the kit away.
– At the end of this initial inflation op- eration, air will still escape from the
tyre. You must drive a short distance
in order to seal the hole.
– Start immediately and drive at between 12 and 40 mph (20 and
60 km/h) in order to distribute the
product evenly in the tyre and, after
driving for 2 miles (3 km), stop and
check the pressure.
– If the pressure is greater than 1.3 bar but less than the recom-
mended pressure (refer to the label
affixed to the edge of the driver’s
door), readjust it. Otherwise, please
contact an authorised dealer: the
tyre cannot be repaired.Precautions when using the
kit
The kit should not be operated for more
than 15 consecutive minutes.
Nothing should be placed
around the driver’s feet
as such objects may slide
under the pedals during
sudden braking manoeuvres and
obstruct their use.
1
Please be aware that a
poorly tightened or miss-
ing valve cap can make the
tyres less airtight and may
lead to pressure loss.
Always use valve caps identical to
those fitted originally and tighten
them fully.
Following repair with the kit,
do not travel further than
120 miles (200 km). In addi-
tion, reduce your speed and
under no circumstances exceed
48 mph (80 km/h). The sticker,
which you must affix in a prominent
position on the dashboard, reminds
you of this.
Depending on the country or local
legislation, a tyre repaired with the
inflation kit may need to be replaced.

5.6
TYRES (1/3)
Maintaining the tyres
The tyres must be in good condition
and the tread form must have sufficient
depth; tyres approved by our Technical
Department have wear warning strips 1
that are indicators moulded into the
tread at several points.
The tyres are the only contact between
the vehicle and the road, so it is essen-
tial to keep them in good condition.
You must make sure that your tyres
conform to local road traffic regulations.
When the tyre tread has been worn to
the level of the wear indicators,
they
become visible 2: it is then necessary
to replace your tyres because the tread
rubber is no more than 1.6 mm deep,
resulting in poor roadholding on wet
roads.
An overloaded vehicle, long journeys
by motorway, particularly in very hot
weather, or continual driving on poorly
surfaced minor roads will lead to more
rapid tyre wear and affect safety.
For your safety, please re-
spect the speed limit.
When they need to be re-
placed, only tyres of the
same make, size, type and profile
should be used on a single axle.
They must: either have a load ca-
pacity and a speed capacity at
least equal to the original tyres,
or correspond to those recom-
mended by your authorised
dealer.
Failure to heed these instructions
could endanger your safety and
affect your vehicle’s roadworthi-
ness.
Risk of loss of control of the ve-
hicle.
Incidents which occur when
driving, such as striking the
kerb, may damage the tyres
and wheel rims, and could
also lead to misalignment of the
front or rear axle geometry. In this
case, have the condition of these
checked by an approved dealer.
2
1