tow SMART FORTWO 2016 Owners Manual

Index............................................ 3
Introduction................................. 16
At a glance................................... 22
Safety.......................................... 29
Opening and closing.......................51
Seats, steering wheel and mirrors ......61
Lights and windshield wipers ...........67
Climate control ............................. 79
Driving and parking.......................86
On-board computer and displays ......109
Stowage and features .....................142
Maintenance and care ....................149
Breakdown assistance ....................161
Wheels and tires........................... 177
Technical data............................. 204
2Contents

Battery (vehicle)Charging ................................ 166
Display message ......................1 24
Important safety notes ............... 164
Jump starting .......................... 168
Warning and indicator lamps ...... 137
Belt
see Seat belts
Blower
see Climate control
Brake fluid
Display message ..................... .120
Notes .................................... .210
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Changing bulbs .........................7 3
Display message ....................... 128
Brake lights
Display message (color display) .. 128
Brakes
ABS ......................................... 47
Brake fluid (notes) .................. .210
EBD ........................................5 0
Important safety notes ............... 103
Maintenance ............................ 104
Parking brake ..........................1 01
Riding tips .............................1 03
Warning lamp .......................... 132
Breakdown
see Flat tire
see Towing away/tow-starting
Bulbs
see Replacing bulbs
C
Calling up a malfunctionsee Display messages
Car
see Vehicle
Car key
see SmartKey
Car wash
see Care
Care
Car wash .................................1 55Carpets .................................. 160
Display .................................. 158
Exhaust pipe ........................... 158
Exterior lights ........................ 158
Gear or selector lever ............... 159
General notes ..........................1
54
Interior ................................. 158
Matte finish ............................ 156
Paint ..................................... 156
Panoramic roof ........................ 157
Plastic trim ............................ 158
Power washer ........................... 155
Roof lining ............................. 160
Seat belt ................................ 159
Seat cover ...............................1 59
Sensors .................................. 158
Steering wheel ......................... 159
Washing by hand ....................... 155
Wheels ................................... 157
Windows ................................. 157
Wiper blades ........................... 157
Center console .............................. 26
Central locking
Locking/unlocking (SmartKey) ......5 1
Changing bulbs
Brake lamps .............................. 73
Front fog lamp .......................... 72
High-beam headlamps ................. 72
Low-beam headlamps .................. 72
Rear fog lamp ........................... 73
Reversing lamps ........................ 73
Tail lamps ............................... 73
Turn signals (front) ................... 72
Turn signals (rear) .................... 73
Child seat
Forward-facing restraint sys-
tem .........................................4 5
On the front-passenger seat .........4 5
Rearward-facing restraint sys-
tem ......................................... 45
Top Tether ............................... 44
Children
Restraint systems ...................... 43
Special seat belt retractor .......... 43
Cleaning
see Care
Climate control
Automatic climate control ........... 80
4Index

Emergency releaseDriver's door ........................... .55
Vehicle ................................... 55
Emergency Tensioning Devices
Activation ............................... 40
Emissions control
Service and warranty informa-
tion ........................................ 17
Engine
Check Engine warning lamp ........1 36
Display message ...................... 124
Engine number ......................... 206
Irregular running ...................... 90
Jump-starting ......................... 168
Starting problems ..................... 90
Starting the engine with the
SmartKey ................................. 88
Switching off ........................... 101
Tow-starting (vehicle) .............. 172
Engine compartment cover .............. 149
Engine electronics
Problem (malfunction) ................ 90
Engine oil
Adding ................................... 150
Additives ............................... 209
Checking the oil level ............... 150
Display message ...................... 124
Filling capacity ...................... 209
Notes about oil grades .............. 209
Notes on oil level/consumption ... 149
Viscosity ............................... 210
Warning lamp .......................... 138
Engine oil additives
see Additives (engine oil)
ESP
®(Electronic Stability Program)
Characteristics ........................4 9
Crosswind Assist ....................... 50
Display message ....................... 121
ETS .........................................4 9
Function/notes ......................... 49
General notes ........................... 49
Important safety information ....... 49
Warning and indicator lamps ...... 134
ETS (Electronic Traction System) ...... 49
Exhaust check .............................. 103
Exhaust pipe (cleaning instruc-
tions) ......................................... 158 Exterior lighting
Cleaning ................................ 158
Setting options ......................... 67
Exterior mirrors
Adjusting (electrically) ............. 66
Adjusting (manually) .................. 66
Out of position (troubleshoot-
ing) ........................................ 66
F
Filler capsee Refueling
Filling capacities (Technical data) .. 207
Flat tire
Preparing the vehicle ............... 161
TIREFIT kit ............................. 161
Floormats .................................... 148
Fog lamps
Switching on/off ....................... 68
Frequencies
Mobile phone .......................... 204
Two-way radio ......................... 204
Front cover
see Service cover
Front fog lamps
Changing bulbs ......................... 72
Switching on/off ....................... 68
Front-passenger seat
Folding down ............................ 63
Frontal area cover
see Service cover
Fuel
Additives ............................... 208
Consumption information .......... 209
Displaying the current con-
sumption ................................ 112
Driving tips ........................... 102
Fuel gauge .............................. 110
Grade (gasoline) ...................... 208
Important safety notes .............. 207
Problem (malfunction) ............... 100
Refueling ................................ 97
Tank content/reserve fuel .......... 207
Fuel filler flap
Opening .................................. 98
Fuel tank
Capacity ................................ 207
Index7

Engine oil .............................. 209
Fuel ...................................... 207
Important safety notes .............. 207
Refrigerant (air-conditioning
system) ................................... 211
Washer fluid ............................ 211
Setting a speed
see Cruise control
Setting the air distribution ............. 81
Setting the airflow ......................... 82
Shifting to neutral (manual trans-
mission) ....................................... 91
Side turn signal lamps
Replacing bulbs ........................ 73
Side windows
Cleaning ................................ 157
Important safety information ....... 57
Opening/closing ....................... 58
Problem (malfunction) ................ 60
Resetting ................................ 59
smart center
see Qualified specialist workshop
SmartKey
Changing the battery .................. 52
Door central locking/unlocking .... 51
Important safety notes ................ 51
Loss ........................................ 53
Positions (ignition lock) ............ 87
Problem (malfunction) ................ 53
Starting the engine ................... 88
SmartKey positions (ignition lock) .... 87
Snow chains ................................. 179
Sockets
Center console ......................... 147
General notes .......................... 147
Speakers
see Subwoofer
Special seat belt retractor .............. 43
Specialist workshop ....................... 20
Speedometer
Digital .................................. 109
In the Instrument cluster ........... 109
SRS (Supplemental Restraint Sys-
tem)
see Restraint system
Starting (engine) ........................... 87 Starting the engine
see Starting (engine)
Steering
Display message (color display) .. 128
Warning lamps ......................... 141
Steering wheel
Adjusting (manually) .................. 65
Button overview ........................ 25
Cleaning ................................ 159
Important safety notes ................ 65
Paddle shifters ......................... 96
Stowage areas .............................. 142
Stowage compartment
Door stowage compartment .......... 143
Stowage compartment in the tail-
gate ........................................... 143
Stowage compartments
Center console ......................... 143
Cup holders ............................. 146
Glove box ............................... 143
Important safety information ...... 142
Stowage space
Stowage compartment in the
tailgate ................................. 143
Submenu
Ambient lighting ..................... 116
Subwoofer
Fitting/removing ..................... 145
Summer tires
In winter ................................ 179
Sun visor ..................................... 147
Switching air-recirculation mode
on/off .......................................... 84
T
Tachometer .................................. 110
Tailgate
Important safety notes ................ 56
Opening dimensions ................. 212
Opening/closing ....................... 57
Warning lamp ........................... 141
Tank
see Fuel tank
Tank content
Fuel gauge .............................. 110
Technical data
Capacities ............................. 207
12Index

Tire size (data) ....................... 200
Tire size designation, load-
bearing capacity, speed rating ... 191
Tire tread ...............................178
Tire tread (definition) .............. 196
Total load limit (definition) ...... 196
Traction .................................1 90
Traction (definition) ................ 196
Tread wear .............................. 190
Uniform Tire Quality Grading
Standards ............................... 189
Uniform Tire Quality Grading
Standards (definition) .............. 194
Wear indicator (definition) ....... 196
Wheel and tire combination ....... 202
Wheel rim (definition) .............. 195
see Flat tire
Tool
see Vehicle tool kit
Top Tether .................................... 44
Total distance recorder
Setting the display unit .............1 16
Tow-starting
Emergency engine starting ......... 172
Important safety notes ............... 170
Towing away
Important safety guidelines .......1 70
Installing the towing eye ........... 171
Removing the towing eye ............ 171
With both axles on the ground ...... 171
With the rear axle raised ........... 171
Transmission
see Automatic transmission
see Manual transmission
Transmission position display .........92
Transporting the vehicle ................ 172
Trip computer (on-board computer) ... 112
Trip meter
Setting the display unit .............1 16
Setting the display units ........... 116
Trip odometer
Calling up .............................. 112
Trunk
Fitting the cover ..................... 144
Installing/removing the cover ....1 45
see Tailgate
Trunk (front)
see Service cover Turn signals
Changing bulbs (front) ................ 72
Changing bulbs (rear) ................. 73
Switching on/off ....................... 68
Turn signals
see Turn signals
Two-way radio
Frequencies ............................ 204
Installation ............................ 204
Transmission output (maximum) .. 204
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking .................. 55
From inside the vehicle (central
unlocking button) ...................... 54
V
VehicleCorrect use .............................. 20
Data acquisition ....................... 20
Electronics malfunction (dis-
play message) .......................... 130
Electronics malfunction (warn-
ing lamp) ................................ 141
Equipment ................................ 17
Loading .................................. 185
Locking (in an emergency) ........... 55
Locking (SmartKey) .................... 51
Lowering ................................ 200
Maintenance ............................. 17
Parking for a long period .......... 102
Pulling away ............................. 88
Raising .................................. 197
Reporting problems ................... 20
Securing from rolling away ........ 197
Tow-starting ........................... 170
Towing away ............................ 170
Transporting ........................... 172
Unlocking (in an emergency) ........ 55
Unlocking (SmartKey) ................. 51
Vehicle data ........................... 212
Vehicle battery
see Battery (vehicle)
Vehicle data ................................ 212
14Index

will be determined by our authorized smart
center technical help or the tow service pro-
vider on a case-by-case basis. Additional
charges may be applicable for a breakdown
location determined not to be a reasonably
accessible roadside location as determined
by our authorized technician and tow service
provider.
For additional information refer to the smart
Roadside Assistance Program brochure (USA)
or the Warranty Booklet (Canada) in your vehi-
cle literature portfolio.
Change of address or change of owner-
ship
In the USA: If you change your address, be sure
to send in the “Information Change Card”
found in the Warranty Information Booklet.
In Canada: If you change your address, be sure
to send in the “Change of Address Notice”
found in the Warranty Booklet, or simply call
the Customer Service at 1-800-387-0100.
Maintaining your current address informa-
tion with smart will enable us to contact you
should important new information about the
vehicle, such as recalls, become available.
If you sell your smart, please leave all liter- ature with the vehicle to make it available to
the next operator.
In the USA: If you bought this vehicle used, be
sure to send in the “Information Change Card”
found in the Warranty Information Booklet.
In Canada: If you bought this vehicle used, be
sure to send in the “Notice of Pre‑Owned
Vehicle Purchase” found in the Warranty
Booklet, or call the Customer Service at
1-800-387-0100.
Operating your vehicle outside the USA
or Canada
When you are abroad with your vehicle,
observe the following points:
RService facilities or replacement parts
may not be readily available.
RUnleaded gasoline for vehicles with cata-
lytic converters may not be available; the use of leaded fuels will damage the cata-
lysts.
RGasoline may have a considerably lower
octane rating, and improper fuel can cause
engine damage.
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an
accident.
Always have the prescribed service/main-
tenance work as well as any required
repairs carried out at a qualified special-
ist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact
with hot parts of the exhaust system. There
is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components,
their software as well as wiring can impair
their function and/or the function of other
networked components. In particular, sys-
tems relevant to safety could also be affec-
ted. As a result, these may no longer func-
tion as intended and/or jeopardize the
operating safety of the vehicle. There is an increased risk of an accident and injury.
Never tamper with the wiring as well as
electronic components or their software.
You should have all work to electrical and
18>> Introduction.

electronic equipment carried out at a
qualified specialist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or a hole in the road
Ra heavy object strikes the undercarriage
or parts of the chassis
In situations like this, the body, the under-
carriage, chassis parts, wheels or tires
could be damaged without the damage being
visible. Components damaged in this way
can unexpectedly fail or, in the case of an
accident, no longer withstand the strain
they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system, they can catch
fire.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on con-
tinuing your journey you notice that driv-
ing safety is impaired, pull over and stop
the vehicle immediately, paying attention
to road and traffic conditions. In such
cases, consult a qualified specialist work-
shop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Opera-
tion is subject to the following two condi-
tions: 1) These devices may not cause harmful interference, and 2) These devices must
accept any interference received, including
interference that may cause undesired oper-
ation. Changes or modifications not
expressly approved by the party responsible for compliance could void the user’s author-
ity to operate the equipment."
Canada:
"The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference,
including interference that may cause unde-
sired operation of the device."
Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment
at a qualified specialist workshop.
GWARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a
result, the operating safety of the vehicle
could be affected. There is a risk of an
accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle.
GWARNING
Objects in the driver's footwell can
restrict the pedal travel or obstruct a
depressed pedal. The operating and road
safety of the vehicle is jeopardized. There
is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats securely and as specified in order to
ensure sufficient clearance for the pedals.
Do not use loose floormats and do not place
floormats on top of one another.
!If the engine is switched off and equip-
ment on the diagnostics connection is used,
the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
>> Introduction.19
Z

additional injury, for example, in an acci-
dent, during braking or an abrupt change of
direction. This poses an increased risk of
injury or even fatal injury.
For this reason, always secure persons
under 5 ft (1.50 m) in height in suitable
restraint systems.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height is traveling in the
vehicle:
Ralways secure the child in a child restraint
system suitable for this smart vehicle. The
child restraint system must be appropriate
to the age, weight and size of the child
Ralways observe the instructions and safety
notes on "Children in the vehicle"
(
Ypage 42) in addition to the child
restraint system manufacturer's installa-
tion and operating instructions
Rbe sure to observe the instructions and
safety notes on the "Occupant classifica-
tion system (OCS)" (
Ypage 36)
GWARNING
The seat belts may not perform their inten- ded protective function if:
Rthey are damaged, modified, extremely
dirty, bleach or dyed
Rthe seat belt buckle is damaged or
extremely dirty
Rthe Emergency Tensioning Devices, belt
anchorages or inertia reels have been
modified
Seat belts may sustain non-visible damage
in an accident, e.g. due to glass splinters.
Modified or damaged seat belts may tear or
fail, e.g. in an accident. Modified Emer-
gency Tensioning Devices could acciden-
tally trigger or fail to deploy when neces-
sary. This poses an increased risk of injury
or even fatal injury.
Never modify the seat belts, Emergency
Tensioning Devices, belt anchorages or
inertia reels. Make sure that the seat belts
are undamaged, not worn out and clean. Fol-
lowing an accident, have the seat belts
checked immediately at a qualified spe-
cialist workshop.
Only use seat belts that have been approved
for your vehicle by smart.
Proper use of the seat belts
Pay attention to the safety notes about the
seat belt (Ypage 31).
All vehicle occupants must fasten the seat
belt correctly before setting off. Make sure
that all occupants are wearing their seat
belts correctly for the entire journey.
When fastening the seat belt, make sure that:
RThe seat belt tongue is inserted into the
belt buckle that belongs to the seat.
RThe seat belt is tightened across your body.
Avoid wearing bulky clothing, e.g. a winter coat.
RThe seat belt is not twisted.
Only then can the forces produced in the
event of an accident be evenly distributed
across the belt.
RThe shoulder section of the belt must always
be routed across the center of the shoulder.
The shoulder section of the belt should not come into contact with your neck and must
not be routed under the arm.
RThe lap belt must be taut and as low as pos-
sible over your lap.
The lap belt must always pass across your
hip joints and never across your stomach or
abdomen. Pregnant women must take par-
ticular care. If necessary, the lap belt canbe pushed down across the hip joints and
pulled tight using the shoulder section.
RThe seat belt is not routed over sharp,
pointed or fragile objects.
If these items are on or in your clothing,
e.g. eyeglasses, pens, keys, etc., stow theseitems in a more suitable location.
ROnly one person should use each seat belt at
any one time.
On no account should babies or children
travel sitting on the lap of another vehicle occupant. During an accident, they could be
crushed between the occupant and seat belt.
RObjects are not secured with a seat belt if
the seat belt is being used by one of the
vehicle’s occupants.
32Occupant safety
>> Safety.

Problems with the occupant classification system (OCS)
Be sure to observe the notes on "System self-test" (Ypage 39).
ProblemPossible causes/consequences and0050Solutions
The PASSENGER AIR BAG
OFF indicator lamp
lights up and remains
lit, even though the
front-passenger seat is
occupied by an adult or
a person of a stature
corresponding to that
of an adult.The classification of the person on the front-passenger seat is
incorrect.
XMake sure the conditions for a correct classification of the
person on the front-passenger seat are met (Ypage 36).
XIf the PASSENGER AIR BAG OFF indicator lamp remains lit, the
front-passenger seat may not be used.
XHave the OCS checked at a smart center as soon as possible.
The PASSENGER AIR BAG
OFF indicator lamp
does not light up and/or
does not stay on.
The front-passenger
seat is:
Runoccupied
Roccupied with the
weight of a child up
to twelve months old
in a child restraint
system
OCS is malfunctioning.
XMake sure there is nothing between the seat cushion and the
child seat.
XMake sure that the entire base of the child restraint system rests
on the seat cushion of the front-passenger seat. The backrest of
the forward-facing child restraint system must lie as flat as
possible against the backrest of the front-passenger seat. If
necessary, adjust the position of the front-passenger seat.
XWhen installing the child restraint system, make sure that the
seat belt is tight. Do not pull the seat belt tight using the front-
passenger seat adjustment. This could result in the seat belt and
the child restraint system being pulled too tightly.
XCheck for correct installation of the child restraint system.
XMake sure that no objects are applying additional weight onto
the seat.
XIf the PASSENGER AIR BAG OFF indicator lamp remains off and/or
the PASSENGER AIR BAG ON indicator lamp lights up, do not
install a child restraint system on the front-passenger seat.
XHave the OCS checked at a smart center as soon as possible.
Deployment of belt tensioners and air
bags
Important safety notes
GWARNING
The air bag parts are hot after an air bag
has been deployed. There is a risk of
injury.
Do not touch the air bag parts. Have a
deployed air bag replaced at a qualified
specialist workshop as soon as possible.
GWARNING
A deployed air bag no longer offers any
protection and cannot provide the intended
protection in an accident. There is an
increased risk of injury.
Have the vehicle towed to a qualified spe-
cialist workshop in order to have a
deployed air bag replaced.
For your own safety and that of your front
passenger, it is important that you have
deployed air bags replaced and faulty air
bags repaired. This will help to make sure the
air bags continue to perform their protective
function for the vehicle occupants in the
event of a crash.
40Occupant safety
>> Safety.

heat or cold, there is a risk of injury, pos-
sibly even fatal. Never leave children
unattended in the vehicle.
GWARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot.
Children may burn themselves on these
parts, particularly on the metal parts of the
child restraint system. There is a risk of
injury.
If you leave the vehicle, taking the child
with you, always ensure that the child
restraint system is not exposed to direct
sunlight. Protect it with a blanket, for
example. If the child restraint system has
been exposed to direct sunlight, let it cool
down before securing the child in it. Never
leave children unattended in the vehicle.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are
sitting properly. Particular attention must
be paid to children.
Read and follow the safety notes on the seat
belt (
Ypage 31) and the notes on correct use of
the seat belts (Ypage 32).
A booster seat may be necessary to achieve
proper seat belt positioning for children
over 41 lbs (18 kg) until they reach a height
where a lap/shoulder belt fits properly with-
out a booster seat.
Special seat belt retractor
GWARNING
If the seat belt is released while driving,
the child restraint system will no longer be
secured properly. The special seat belt
retractor is disabled and the inertia real
draws in a portion of the seat belt. The seat belt cannot be immediately refastened.
There is an increased risk of injury, pos-
sibly even fatal.
Stop the vehicle immediately, paying
attention to road and traffic conditions.
Reactivate the special seat belt retractor
and secure the child restraint system prop-erly.
The seat belt on the front-passenger side is
equipped with a special seat belt retractor.
When activated, the special seat belt retrac-
tor ensures that the seat belt will not slacken once the child restraint system has been
secured.
Installing a child restraint system:
XAlways comply with the child restraint sys-
tem manufacturer's installation instruc-
tions.
XPull the seat belt smoothly from the belt
loop.
XEngage the seat belt tongue in the belt
buckle.
Activating the special seat belt retractor:
XPull the seat belt out fully and let the seat
belt retractor retract it again.
While the seat belt is retracting, you
should hear a ratcheting sound. The special seat belt retractor is activated.
XPress the child restraint system down so
that the seat belt fits tightly and does not
slacken.
Removing a child restraint system and deac-
tivating the special seat belt retractor:
XAlways comply with the child restraint sys-
tem manufacturer's installation instruc-
tions.
XPress the seat belt buckle release button,
hold the belt tongue firmly and guide it
back towards the belt outlet.
The special seat belt retractor is deacti-
vated.
Child restraint system
The use of seat belts and child restraint sys- tems is required by law in:
Rall 50 states
Rthe U.S. territories
Rthe District of Columbia
Rall Canadian provinces
You can obtain further information about the correct child restraint system from any
authorized Mercedes-Benz Center.
Children in the vehicle43
>> Safety.
Z