towing SUBARU SOLTERRA 2023 Owner's Manual

4246-3. Using the storage features
Owners Manual_USA_M42C01_en
■Installing the luggage cover
1 Compress the both ends of
the luggage cover and insert
into the recess to install.
2 Pull out the luggage cover
and hook it onto the anchors.
■Removing the luggage
cover
1 Release the cover from the
left and right anchors and
allow it to retract. 2
Compress the end of the lug-
gage cover and lift the lug-
gage cover up.
■Stowing the luggage cover
unit
1 Pull up the tab to raise the
deck board and fold it for-
ward. ( P.422)
2 To store the luggage cover
unit, compress both ends
until they lock.
1 Insert the left end of the lug-
gage cover unit into the
groove on the left side of the
deck.
2 Insert the right end of the lug-
gage cover unit into the
groove on the right side of
the deck side.

4256-3. Using the storage features
Owners Manual_USA_M42C01_en
6
Interior features
WARNING
■Luggage cover
●When installing/stowing the lug-
gage cover, make sure that the
luggage cover is securely
installed/stowed. Failure to do
so may result in serious injury in
the event of sudden braking or a
collision.
●Do not place anything on the
luggage cover. In the event of
sudden braking or turning, the
item may go flying and strike an
occupant. This could lead to an
unexpected accident, resulting
in death or serious injury.
●Do not allow ch ildren to climb
on the luggage cover. Climbing
on the luggage cover could
result in damage to the luggage
cover, possibly causing death or
serious injury to the child.

4867-3. Do-it-yourself maintenance
Owners Manual_USA_M42C01_en
Guide pin*
Towing eyelet
Wheel bolt wrench
Jack
*
Jack handle*
Wheel bolt socket*
*: They can be purchased your Toyota dealer.
Location of the tools
WARNING
■Using the tire jack
Observe the following precau-
tions.
Improper use of the tire jack may
cause the vehicle to suddenly fall
off the jack, leading to death or
serious injury.
●Do not use the tire jack for any
purpose other than replacing
tires or installing and removing
tire chains.
●Do not use other tire jacks for
replacing tires on this vehicle.
●Put the jack properly in its jack
point.
●Do not put any part of your body
under the vehicle while it is sup-
ported by the jack.
●Do not start the EV system or
drive the vehicl e while the vehi-
cle is supported by the jack.

5078-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
8-2.Steps to take in an emergency
In the following situations, it is
not possible to be towed by
another vehicle using cables or
chains, as the front wheels may
be locked due to the parking
lock. Contact your Toyota dealer
or commercial towing service.
 There is a malfunction in the
shift control system. ( P.233,
525)
 There is a malfunction in the
immobilizer system. ( P. 6 8 )
 There is a malfunction in the
smart key system. ( P.539)
 The 12-volt battery is dis-
charged. ( P.541) The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.

The EV system warning mes-
sage is shown on the multi-
information display and the
vehicle does not move.
 The vehicle makes an abnor-
mal sound.From the front (2WD models)
Release the parking brake.
Turn automatic mode off.
( P.244)
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your Toy-
ota dealer or commercial
towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
Situations when it is not
possible to be towed by
another vehicle
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck

5088-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
From the front (AWD models)
Use a towing dolly under the
rear wheels.
From the rear
Use a towing dolly under the
front wheels.
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
■When towing the vehicle
2WD models
Be sure to transp ort the vehicle
with the front wheels raised or
with all four wheels raised off the
ground. If the vehicle is towed
with the front wheels contacting
the ground, the drivetrain and
related parts may be damaged or
electricity generated by the opera-
tion of the motor may cause a fire
to occur depending on the nature
of the damage or malfunction.

5098-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off.
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelets. This
should only be attempted on
hard surfaced roads for short
distances at under 18 mph (30
km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
WARNING
AWD models
Be sure to transport the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires contacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck, or elec-
tricity generated by the operation
of the motor may cause a fire to
occur depending on the nature of
the damage or malfunction.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
When raising the vehicle, ensure
adequate ground clearance for
towing at the opposite end of the
raised vehicle. Without adequate
clearance, the vehicle could be
damaged while being towed.
■Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
Using a flatbed truck
Emergency towing

5108-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
To have your vehicle towed by
another vehicle, the towing eye-
let must be installed to your
vehicle. Install the towing eyelet
using the following procedure.
1Take out the wheel bolt
wrench and towing eyelet.
( P.486, 528)
2 Remove the eyelet cover
using a flathead screwdriver.
To protect the bod ywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
3 Insert the towing eyelet into
the hole and tighten partially
by hand.
4 Tighten down the towing eye-
let securely using a wheel bolt wrench or hard metal
bar.
5 Securely attach cables or
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed
and start the EV system.
If the EV system does not start, turn
the power switch to ON.
7Shift the shift position to N
and release the parking
brake.
Turn automatic mode off. ( P.244)
■While towing
If the EV system is off, the power
assist for the brakes and steering
will not functio n, making steering
and braking more difficult.
■Wheel bolt wrench
Wheel bolt wrench is installed in lug-
gage compartment. ( P.486, 528)
Emergency towing proce-
dure
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.

5118-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
 Fluid leaks under the vehicle
(Water dripping from the air
conditioning after use is nor-
mal.)
 Flat-looking tires or uneven
tire wear
 Excessive tire squeal when
cornering
 Strange noises related to the
suspension system
 Other noises related to the EV
system
 Stumbling or running roughly
 Appreciable loss of power
 Vehicle pulls heavily to one
side when braking
 Vehicle pulls heavily to one
side when driving on a level
road
 Loss of brake effectiveness,
WARNING
■While towing
●When towing using cables or
chains, avoid sudden starts,
etc., which place excessive
stress on the towing eyelets,
cables or chains. The towing
eyelets, cables or chains may
become damaged, broken
debris may hit people, and
cause serious damage.
●Do not perform any of the fol-
lowing as doing so may cause
the parking lock mechanism to
engage, locking the front
wheels and possibly leading to
an accident resulting in death or
serious injury:
• Unfasten the driver’s seat belt and open the driver’s door.
• Turn the power switch off.
■Installing towi ng eyelets to
the vehicle
Make sure that towing eyelets are
installed securely. If not securely
installed, towing eyelets may
come loose during towing.
NOTICE
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.
If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

5288-2. Steps to take in an emergency
Owners Manual_USA_M42C01_entire puncture repair kit. Contact your
Toyota dealer.
●When the tire is damaged due to
driving without sufficient air pres-
sure
●When there are any cracks or
damage at any location on the
tire, such as on
the side wall,
except the tread
●When the tire is visibly separated
from the wheel
●When the cut or damage to the
tread is 0.16 in. (4 mm) long or
more
●When the wheel is damaged
●W h e n t w o o r m o r e t i r e s h a v e b e e n
punctured
●When more than one sharp
objects such as nails or screws
have passed through the tread on
a single tire
Towing eyelet
Wheel bolt wrench
Emergency tire puncture repair kit
Location of the emergency ti re puncture repair kit and
tools

5488-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
WARNING
■When attempting to free a
stuck vehicle
If you choose to push the vehicle
back and forth to free it, make
sure the surrounding area is clear
to avoid striking other vehicles,
objects or people. The vehicle
may also lunge forward or lunge
back suddenly as it becomes free.
Use extreme caution.
■When shifting the shift posi-
tion
Be careful not to shift the shift
position with the accelerator pedal
depressed.
This may lead to unexpected
rapid acceleration of the vehicle
that may cause an accident
resulting in death or serious injury.
NOTICE
■To avoid damaging the trans-
mission and other compo-
nents
●Avoid spinning the tires and
depressing the accelerator
pedal more than necessary.
●If the vehicle remains stuck
even after these procedures are
performed, the vehicle may
require towing to be freed.