ESP TOYOTA AVALON HYBRID 2021 (in English) User Guide

701-2. Emergency assistance
■Services
Subscribers have the following Safety Connect services available:
●Automatic Collision Notification
*
Helps drivers receive necessary response from emergency ser-
vice providers. (P. 7 2 )
*: U.S. Patent No. 7,508,298 B2
●Stolen Vehicle Location
Helps drivers in the event of vehicle theft. (P. 72)
●Emergency Assistance Button (“SOS”)
Connects drivers to response-center support. (P. 7 2 )
●Enhanced Roadside Assistance
Provides drivers various on-road assistance. (P. 7 2 )
■Subscription
After you have signed the Telematics Subscription Service Agree-
ment and are enrolled, you can begin receiving services.
A variety of subscription terms are available for purchase. Contact
your Toyota dealer, call the following appropriate Customer Experi-
ence Center or push the “SOS” button in your vehicle for further
subscription details.
• The United States
1-800-331-4331
• Canada
1-888-869-6828
• Puerto Rico
1-877-855-8377

711-2. Emergency assistance
1
For safety and security
■Safety Connect Services Information
●Phone calls using the vehicle’s Bluetooth® technology will not be possible
when Safety Connect is active and in use.
●Safety Connect is available beginning Fall 2009 on select Toyota models (in
the contiguous United States only). Contact with the Safety Connect
response center is dependent upon the telematics device being in operative
condition, cellular connection availability, and GPS satellite signal reception,
which can limit the ability to reach the response center or receive emer-
gency service support. Enrollment and Telematics Subscription Service
Agreement are required. A variety of subscription terms are available;
charges vary by subscription term selected and location.
●Automatic Collision Notification, Emergency Assistance and Stolen Vehicle
Location are available in the United States, including Hawaii and Alaska,
Puerto Rico and Canada, and Enhanced Roadside Assistance are available
in the United States, Puerto Rico and Canada.
●Automatic Collision Notification, Emergency Assistance, Stolen Vehicle and
Enhanced Road Assistance are not available in the U.S. Virgin Islands.
For vehicles first sold in the U.S. Virgin Islands, no Safety Connect services
will function in or outside the U.S. Virgin Islands.
●Safety Connect services are not subject to section 255 of the Telecommuni-
cations Act and the device is not TTY compatible.
■Languages
The Safety Connect response center will offer support in multiple languages.
The Safety Connect system will offer voice prompts in English, Spanish, and
French. Please indicate your language of choice when enrolling.
■When contacting the response center
You may be unable to contact the response center if the network is busy.
When the power switch is turned to ON mode, the red indicator light
comes on for 2 seconds then turns off. Afterward, the green indicator
light comes on, indicating that the service is active.
The following indicator light patterns indicate specific system usage
conditions:
●Green indicator light on = Active service
●Green indicator light flashing = Safety Connect call in process
●Red indicator light (except at vehicle start-up) = System malfunction
(contact your Toyota dealer)
●No indicator light (off) = Safety Connect service not active
Safety Connect LED light Indicators

721-2. Emergency assistance
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatically call the response center. The
responding agent receives the vehicle’s location and attempts to
speak with the vehicle occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest emer-
gency services provider to describe the situation, and requests that
assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. After filing
a police report, call the Customer Experience Center at 1-800-331-
4331 in the United States, 1-877-855-8377 in Puerto Rico or 1-888-
869-6828 in Canada, and follow the prompts for Safety Connect to
initiate this service.
In addition to assisting law enforcement with recovery of a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com in the United
States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent
will determine your vehicle’s location, assess the emergency, and
dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Enhanced Roadside Assistance services and their limitations,
please see the Safety Connect Terms and Conditions, which are
available at Toyota.com in the United States, Toyotapr.com in
Puerto Rico and Toyota.ca in Canada.
Safety Connect services

811-3. Hybrid system
1
For safety and security
■If a warning light comes on, a warning message is displayed, or the 12-
volt battery is disconnected
The hybrid system may not start. In this case, try to start the system again. If
the “READY” indicator does not come on, contact your Toyota dealer.
■Running out of fuel
When the vehicle has run out of fuel and the hybrid system cannot be started,
refuel the vehicle with at least enough gasoline to make the low fuel level
warning light (P. 458) go off. If there is only a small amount of fuel, the
hybrid system may not be able to start. (The standard amount of fuel is about
2.3 gal. [8.8 L, 1.9 Imp. gal.] when the vehicle is on a level surface. This value
may vary when the vehicle is on a slope. Add extra fuel when the vehicle is
inclined.)
■Electromagnetic waves
●High voltage parts and cables on hybrid vehicles incorporate electromag-
netic shielding, and therefore emit approximately the same amount of elec-
tromagnetic waves as conventional gasoline powered vehicles or home
electronic appliances.
●Your vehicle may cause sound interference in some third party-produced
radio parts.
■Hybrid battery (traction battery)
The hybrid battery (traction battery) has a limited service life. The lifespan of
the hybrid battery (traction battery) can change in accordance with driving
style and driving conditions.
■Starting the hybrid system in an extremely cold environment
When the hybrid battery (traction battery) is extremely cold (below approxi-
mately -22°F [-30°C]) under the influence of the outside temperature, it may
not be possible to start the hybrid system. In this case, try to start the hybrid
system again after the temperature of the hybrid battery (traction battery)
increases due to the outside temperature increase etc.

871-4. Theft deterrent system
1
For safety and security
■Certifications for the immobilizer system
For vehicles sold in the U.S.A.
For vehicles sold in Canada
WARNING
■Certifications for the engine immobilizer system
Changes or modifications not expressly approved by the party responsible
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5200530048005500440057004800030057004b004800030048[quipment.
NOTICE
■To ensure the system operates correctly
Do not modify or remove the system. If modified or removed, the proper
operation of the system cannot be guaranteed.

1182. Instrument cluster
Displays suggestions to the driver in the following situations. To select
a response to a displayed suggestion, use the meter control switches.
The suggestion function can be turned on/off.
(Customizable features:P. 526)
■
Suggestion to turn off the headlights
If the headlights are left on for a certain amount of time after the
power switch has been turned off, if the headlight switch is in the
“AUTO” position, a suggestion message will be displayed asking if
you wish to turn the headlights off. To turn the headlights off, select
“Yes”.
If a front door is opened after the power switch is turned off, this sugges-
tion message will not be displayed.
Suggestion function

1202. Instrument cluster
WARNING
■Caution for use while driving
●When operating the multi-information display while driving, pay extra
attention to the safety of the area around the vehicle.
●Do not look continuously at the multi-information display while driving as
you may fail to see pedestrians, objects on the road, etc. ahead of the
vehicle.
■The information display at low temperatures
Allow the interior of the vehicle to warm up before using the liquid crystal
information display. At extremely low temperatures, the information display
monitor may respond slowly, and display changes may be delayed.
For example, there is a lag between the driver’s shifting and the new gear
number appearing on the display. This lag could cause the driver to down-
shift again, causing rapid and excessive engine braking and possibly an
accident resulting in death or injury.
■Cautions during setting up the display
As the hybrid system needs to be running during setting up the display,
ensure that the vehicle is parked in a place with adequate ventilation. In a
closed area such as a garage, exhaust gases including harmful carbon
monoxide (CO) may collect and enter the vehicle. This may lead to death or
a serious health hazard.
NOTICE
■While setting up the display
To prevent 12-volt battery discharge, ensure that the hybrid system is oper-
ating while setting up the display features.

1262. Instrument cluster
■Head-up display
The head-up display may seem dark or hard to see when viewed through
sunglasses, especially polarized sunglasses.
Adjust the brightness of the head-up display or remove your sunglasses.
■Display brightness
The brightness of the head-up display can be adjusted on of the multi-
information display. Also, it is automatically adjusted according to the ambient
brightness.
■Enabling/disabling of the head-up display
If the head-up display is disabled, it will remain disabled when the power
switch is turned off then back to ON mode.
■Street name display
Only street names which are included in the map data will be displayed.
WARNING
■Before using the head-up display
●Check that the position and brightness of the head-up display image does
not interfere with safe driving. Incorrect adjustment of the image’s position
or brightness may obstruct the driver’s view and lead to an accident,
resulting in death or serious injury.
●Do not continuously look at the head-up display while driving as you may
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■Caution for changing settings of the head-up display
As the hybrid system needs to be running while changing the settings of the
head-up display, ensure that the vehicle is parked in a place with adequate
ventilation. In a closed area such as a garage, exhaust gases including
harmful carbon monoxide (CO) may collect and enter the vehicle. This may
lead to death or a serious health hazard.

1433-2. Opening, closing and locking the doors
3
Operation of each component
■Conditions affecting the operation of the smart key system or wireless
remote control
P. 151
■Customization
Some functions can be customized. (P. 526)
WARNING
■To prevent an accident
Observe the following precautions while driving the vehicle.
Failure to do so may result in a door opening and an occupant falling out,
resulting in death or serious injury.
●Ensure that all doors are properly closed.
●Do not pull the inside handle of the doors while driving.
Be especially careful for the front doors, as the doors may be opened
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●Set the rear door child-protector locks when children are seated in the rear
seats.
■When opening or closing a door
Check the surroundings of the vehicle such as whether the vehicle is on an
incline, whether there is enough space for a door to open and whether a
strong wind is blowing.
When opening or closing the door, hold the door handle tightly to prepare
for any unpredictable movement.

1493-2. Opening, closing and locking the doors
3
Operation of each component
■Alarms and warning indicators
A combination of exterior and interior alarms as well as warning messages
shown on the multi-information display are used to prevent theft of the vehicle
and accidents resulting from erroneous operation. Take appropriate mea-
sures in response to any warning message on the multi-information display.
(P. 465)
When only an alarm sounds, circumstances and correction procedures are as
follows.
AlarmSituationCorrection procedure
Exterior alarm sounds
once for 5 secondsAn attempt was made
to lock the vehicle while
a door was open.Close all of the doors
and lock the doors
again.
The trunk was closed
while the electronic key
was still inside the trunk
and all the doors were
locked.Retrieve the electronic
key from the trunk and
close the trunk lid.
Interior alarm pings
repeatedlyThe power switch was
turned to ACCESSORY
mode while the driver’s
door was open (The
driver’s door was
opened when the
power switch was in
ACCESSORY mode).Turn the power switch
off and close the
driver’s door.
The power switch was
turned off while the
driver’s door was open.Close the driver’s door.