tow TOYOTA AVENSIS 2014 (in English) Service Manual

519
4
Maintenance and care
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4-3. Do-it-yourself maintenance
Do-it-yourself ser vice precautions
If you perform maintenance yourself, be sure to follow the correct
procedures as given in these sections.
ItemsParts and tools
Battery condition (P. 538)
• Grease
• Conventional wrench
(for terminal clamp bolts)
Engine coolant level (P. 536)
• Toyota Super Long Life Coolant
or similar high quality ethylene
glycol based non-silicate, non-
amine, non-nitrite and non-borate
coolant with long-life hybrid
organic acid technology. Toyota
Super Long Life Coolant is pre-
mixed with 50% coolant and 50%
deionized water.
• Funnel (used only for adding cool-
ant)
Engine oil levelP. 530)
• Toyota Genuine Motor Oil or
equivalent
• Rag or paper towel, funnel
(used only for adding oil)

530 4-3. Do-it-yourself maintenance
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Engine oil
With the engine at operating temperature and turned off, check the oil
level on the dipstick.
Checking the engine oil
Park the vehicle on level ground. After warming up the engine
and turning it off, wait more than 5 minutes for the oil to drain
back into the bottom of the engine.
Hold a rag under the end and
pull the dipstick out.
Wipe the dipstick clean.
Flat dipstick: Reinsert the dipstick fully.
Non-flat dipstick: Reinsert the
non-flat dipstick fully with its pro-
truding areas ( in the illustra-
tion) pointing towards the
engine.
STEP1
STEP2
STEP3
STEP4
STEP4

533 4-3. Do-it-yourself maintenance
4
Maintenance and care
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Engine oil consumption
A certain amount of engine oil will be consumed while driving. In the follow-
ing situations, oil consumption may increase, and engine oil may need to be
refilled in between oil maintenance intervals.
When the engine is new, for example directly after purchasing the vehicle
or after replacing the engine
If low quality oil or oil of an inappropriate viscosity is used
When driving at high engine speeds or with a heavy load, when towing,
or when driving while accelerating or decelerating frequently
When leaving the engine idling for a long time, or when driving frequently
through heavy traffic

5When trouble arises
595
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5-1. Essential information
Emergency flashers .......... 596
If your vehicle
needs to be towed .......... 597
If you think something is
wrong .............................. 607
Fuel pump shut off system
(gasoline engine) ............ 608
5-2. Steps to take in an
emergency
If a warning light turns
on or a warning buzzer
sounds... ........................ 609
If a warning message is
displayed ........................ 616
If you have a flat tire
(vehicles with a
spare tire for sedan) ....... 640
If you have a flat tire
(vehicles with a spare
tire for wagon)................. 654If you have a flat tire
(vehicles with
emergency tire
puncture repair kit).......... 668
If the engine will not
start................................. 693
If the shift lever cannot be
shifted from “P” ............... 696
If the parking brake
cannot be released ......... 697
If you lose your keys ......... 703
If you cannot operate the
trunk opener (sedan) ...... 704
If you cannot operate the
back door opener
(wagon)........................... 705
If the electronic key does
not operate properly ....... 706
If the battery is
discharged ...................... 709
If your vehicle overheats ... 714
If you run out of fuel and
the engine stalls (diesel
engine)............................ 718
If the vehicle becomes
stuck ............................... 719
If your vehicle has to be
stopped in an
emergency ...................... 721

5
597
5-1. Essential information
When trouble arises
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If your vehicle needs to be towed
Before towing
The following may indicate a problem with your transmission. Contact
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, before towing.
The engine is running, but the vehicle will not move.
The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, such as a commercial towing service,
using a lift-type truck or a flat bed truck.
Use a safety chain system for all towing, and abide by all state/pro-
vincial and local laws.
If towing from the front, the vehicle’s rear wheels and axles must be
in good condition. (P. 604)
If they are damaged, use a towing dolly or flat bed truck.

598 5-1. Essential information
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Emergency towing
If a tow truck is not available, in an emergency your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelets or hook. This should only be attempted on hard, sur-
faced roads for short distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Towing eyelets (front)
Towing hook (rear)

5
599 5-1. Essential information
When trouble arises
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Emergency towing procedure
Vehicles with smart entry & start system
Release the parking brake.
Put the shift lever in “N”.
The “ENGINE START STOP” switch must be in ACCESSORY
mode (engine off) or IGNITION ON mode (engine running).
Vehicles without smart entry & start system
Release the parking brake.
Put the shift lever in “N”.
Put the engine switch in the “ACC” (engine off) or “ON” position
(engine running).
CAUTION
While towing
Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
STEP1
STEP2
STEP3
STEP1
STEP2
STEP3

600 5-1. Essential information
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NOTICE
To prevent causing serious damage to the transmission (vehicles with
a Multidrive or automatic transmission)
Never tow this vehicle from the rear with the front wheels on the ground.
This may cause serious damage to the transmission.
When towing a vehicle without using a towing dolly (vehicles with a
manual transmission)
Vehicles with smart entry & start system: The “ENGINE START STOP”
switch must not be OFF.
Vehicles without smart entry & start system: The engine switch must not be
“LOCK” position.
To avoid serious damage to your vehicle (vehicles with a Multidrive or
automatic transmission)
Do not use the rear emergency towing
hook.

5
601 5-1. Essential information
When trouble arises
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Installing towing eyelets
Remove the eyelet cover.
The eyelet cover has a rotary
mechanism which allows the
cover to be opened by pushing on
the outer side.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench
*.
*: If a wheel nut wrench is not
equipped, a wheel nut wrench
can be purchased at any autho-
rized Toyota dealer or repairer, or
another duly qualified and
equipped professional.
STEP1
STEP2
STEP3

602 5-1. Essential information
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If it is difficult to push the eyelet open
Location of the emergency towing eyelet
P. 640, 654, 668
CAUTION
Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely. If not securely installed,
towing eyelets may come loose during towing. This may lead to accidents
that cause serious injury or even death.
A screwdriver wrapped in cloth can be
used to help open the eyelet.
Put the screwdriver into the inner side of
the hook cover.