service TOYOTA COROLLA HATCHBACK 2020 Accessories, Audio & Navigation (in English)

2319-1. Connected services overview
COROLLA_HB_Navi_(U)
9
Connected services
connected-services
in the United States,
https://www.toyota.ca/
connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
Service Connect uses DCM to
collect and transmit vehicle data
that allows Toyota to provide:
 Vehicle Health Report (VHR)
(Safety Recalls, Service Cam-
paigns, Current Vehicle
Alerts, Required Mainte-
nance, and Vehicle Condition
Status)
 Maintenance Notifications
 Vehicle Alert Notifications
■Availability of function
 Service Connect is available
in the contiguous United
States, Washington D.C.,
Alaska, Hawaii, the United
States Virgin Islands, Puerto
Rico and Canada.
●Availability of fun ctions of the Ser-
vice Connect is dependent on net-
work reception level.
Service Connect

2329-2. Connected services operation
COROLLA_HB_Navi_(U)
9-2.Connected services operation
From the “MENU” button
1 Press the “MENU” button.
2 Select “Apps”.
3 Follow the steps in “From the
“APPS” button” from step 2.
( P.232)
From the “APPS” button
1 Press the “APPS” button.
 If a specific application screen
is displayed, Press the
“APPS” button
2 Select the desired application
screen button.
: Select to activate an applica-
tion.
“Update”: Select to update the
applications. ( P.233)
: Displays the number of new
notifications for the application
To y o t a a p p s
Toyota apps is a function
that enables certain apps
installed on a smart phone
or the system to be dis-
played on and operated
from the system screen.
Before the Toyota apps can
be used, some setup needs
to be performed. ( P.226)
For details about the func-
tions and services provided
by each application, refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/
connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
Using Toyota apps

2339-2. Connected services operation
COROLLA_HB_Navi_(U)
9
Connected services
When the Toyota apps is acti-
vated, an application may need
to be updated. To update an
application, it is necessary to
download update data and
install it.
■Downloading update
If an update is available,
“Update” can be selected.
1 Select “Update” on the appli-
cation screen. ( P.232)
2 Check that downloading
starts.
“Download in Background”: Select
to operate other functions while
downloading.
“Cancel”: Select to cancel updating.
3Check that downloading is
complete.
“Later”: Select to install later. When
this screen button is selected, the
screen will re turn to the last dis-
played screen. To install the update
data: ( P.233)
“See Detail”: Select to display
detailed information on the update
data.
“Install”: Select to install the update
data. Follow the steps “Installing
the update data” from step 2.
(  P.233)
■Installing the update data
After the downloading is com-
plete, “Update” will be changed
to “Install”.
1 Select “Install” on the appli-
cation screen. ( P.232)
2 Select “Continue”.
“Later”: Select to postpone the
installation of the update data and
go back to the previous screen.
3Check that installing is
started.
“Install in Backgr ound”: Select to
operate other fu nctions while
installing.
4 Select “OK” after the install-
ing is complete.
●The Toyota apps cannot be oper-
ated while installing.
When problems occur with start-
ing the application player, a
message will appear on the
screen. Referring to the follow-
ing items, identify the problem
and take the suggested correc-
tive action.
“When it is safe and legal to
do so, please ensure your
mobile application is running
and logged in on your phone.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Updating an application
If a message appears on
the screen

2349-2. Connected services operation
COROLLA_HB_Navi_(U)Toyota mobile application.

“Installation failed, please try
again”
Installation can be attempted again
by changing to the application
screen and pressing the “Install”
switch.
“Application download error.
Please try again later.”
Downloading can be attempted
again by checking the communica-
tion status, chang ing to the applica-
tion screen and pressing the
“Download” switch again.
 “Download error, some mobile
application functions may not
work as expected. Please
reinitiate the download pro-
cess.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota mobile application.
Please ensure your Toyota mobile
application is running and logged in
on your phone while vehicle is not
moving.
 “To use the services, mobile
application needs to be run- ning on your phone. For more
information, please visit toy-
ota.com or call
1-800-331-4331 in the United
States, 1-888-869-6828 in
Canada, and 1-877-855-8377
in Puerto Rico.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota mobile application.
 “Communication unsuccess-
ful. Please try again.”
Communication was disconnected.
After a few moments, retry the
operation.

2359-2. Connected services operation
COROLLA_HB_Navi_(U)
9
Connected services
A keyword can be entered to an
application by the software key-
board or voice recognition func-
tion. For details about the
functions and services provided
by each application, refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
 The keyboard layout can be
changed. ( P. 6 1 )
1 Display the application
screen. ( P.232)
2 Select the desired application
screen button.
3 Select the character entering
space.
4 Enter a search term, and
then select “OK”.
5 Entering characters will be
reflected on the character
entering space.
 For details on operating the
keyboard:  P. 3 0 1
Display the application
screen. ( P.232)
2 Select the desired application
screen button.
3 Press the talk switch.
( P.164)
4 Say the desired keyword.
 Completion of the keyword
will be detected automatically.
5 Search results will be dis-
played on the screen.
Entering keyword opera-
tion
Entering a keyword using
the software keyboard
Entering a keyword using
the voice recognition func-
tion

2369-2. Connected services operation
COROLLA_HB_Navi_(U)
*: Premium Audio only
●The hands-free system cannot be
used while Destination Assist is
being used.
■From the map screen
1 Press the “MAP” button.
2 Select .
3 Follow the steps in “From the
menu screen” from step 3.
( P.236)
■From the menu screen
1 Press the “MENU” button.
2 Select “Destination”.
3 Select “Dest Assist”.
4 When an agent comes on the
line, tell the agent the
address, business name, or
the type of POI or service.
 To adjust the call volume,
select “-” or “+”, or use the vol-
ume switch on the steering
Destination Assist*
Destination Assist provides
you with live assistance for
finding destinations via the
Toyota response center. You
can request either a specific
business, address, or ask
for help locating your
desired destination by cate-
gory, such as restaurants,
gas stations, shopping cen-
ters or other Points of Inter-
est (POI).
After you tell the agent your
choice of destination, its
coordinates are sent wire-
lessly to your vehicle’s navi-
gation system.
Make a call with Destina-
tion Assist

2379-2. Connected services operation
COROLLA_HB_Navi_(U)
9
Connected services
wheel during the call.
 To hang up the phone, select
“End” or press the switch
on the steering wheel.
5 After the agent helps you
determine your location of
choice, select the screen but-
ton of the desired action.
“Save”: Select to register as a
memory point.
“Go”: Select to set as a destination.
: Select to call the registered
number.

240Alphabetical Index
COROLLA_HB_Navi_(U)
Alphabetical Index
A
A route from the Cloud ............ 95
AM ............................................ 130
Android Auto .......................... 144
Apple CarPlay/Android Auto ... 54 Troubleshooting...................... 58
APPS button ........... .................. 12
Apps button (Menu screen) ..... 14
Audio ....................................... 124 Audio source ........................ 125
Operating information........... 153
Reordering the audio source 126
Screen adjustment ............... 128
Some basics......................... 125
Sound settings ..................... 126
Turning the system on and off........................................... 125
USB port............................... 126
Voice command system ....... 129
AUDIO button............................ 12
Audio button (Menu screen).... 14
Audio button (Setup screen) ... 18
Audio settings ........................ 151 Common settings ................. 151
Radio settings ...................... 152
Audio source .......................... 125
B
Basic operation ........................ 72
Bluetooth® audio .................... 145
Registering/Conn ecting a Blue-
tooth
® device...................... 147
Bluetooth® button (Setup
screen) .................................... 18
Bluetooth
® details settings ..... 41
Bluetooth® setup screen ........ 41
Connecting a Bluetooth® device
............................................. 42
Deleting a Bluetooth
® device . 44
Detailed settings screen ......... 46 Displaying the Bluetooth
® setup
screen...................................41
Editing the Bluetooth
® device
information............................45
Registering a Bluetooth
® device
.............................................44
Bluetooth
® hands-free system
...............................................190
Bluetooth
® phone message func-
tion .........................................202 Calling the message sender .205
Checking received messages ...........................................203
Displaying the message screen ...........................................202
Receiving a mess age ...........203
Replying to a message (dicta- tion reply)............................204
Replying to a message (quick reply) ..................................205
Buttons overview......................12
C
Clock settings ...........................62
Command list ..........................168
D
Data service button (Setup screen) .....................................18
Data services settings............178
DCM .........................226, 228, 230
Destination Assist ..................236
Destination button (Menu screen) .....................................14
Destination search ...................83
Destination search operation Address ..................................87
Contact ...................................86
Destination Assist ...................85
Emergency .............................86
Favorite list .............................85

242Alphabetical Index
COROLLA_HB_Navi_(U)
Mobile Assistant ..................... 173 Connectable devices and avail-able functions ..................... 173
Mobile Assistant operation ... 173
N
Natural language understanding ............................................... 167
Navigation ................................. 72
Navigation button (Setup screen) ................................................. 18
P
Phone ...................................... 190 About the contacts in the contact list ....................................... 194
Phone screen operation ....... 190
Registering/Conn ecting a Blue-
tooth
® phone ...................... 192
Some basics......................... 191
Troubleshooting.................... 217
Voice command system ....... 194
When selling or disposing of the vehicle ................................ 194
PHONE button .................. 12, 190
Phone button (Menu screen) ... 14
Phone button (Setup screen) .. 18
Phone settings ....................... 207 Contacts/Call history settings209
Message settings ................. 216
Notification/display settings .. 208
Sounds settings.................... 207
Placing a call u sing the Blue-
tooth
® hands-free system ... 195
By call history ....................... 195
By contacts list ..................... 196
By favorites list ..................... 196
By home screen ................... 198
By keypad ............................ 198
POWER VOLUME knob .... 12, 125 Projection button (Menu screen)
.................................................14
R
Radio........................................130 Available HD Radio™ technol-ogy......................................134
Displaying the radi o ID .........136
How to subscribe to SiriusXM Radio Services ...................135
Presetting a station ...............131
Radio broadcast data system133
Refer to the tabl e below to iden-
tify the problem and take the
suggested corrective action 137
Troubleshooting guide ..........134
Rear view monitor system .....180 Camera.................................182
Differences between the screen and the actual roa d.............183
Driving precautions ...............180
Precautions ..........................182
Screen description................181
Things you should know .......187
When approaching three-dimen- sional objects......................185
Receiving a cal l using the Blue-
tooth
® hands-free system....198
Registering home .............23, 105
Registering/Connecting a Blue- tooth
® device ..........................36
Profiles ...................................39
Registering a Bluetooth
® audio
player for the first time ..........39
Registering a Bluetooth
® phone
for the first time.....................36
Remote Connect .....................230
Route guidance...................91, 96
Route guidance screen ............96 Freeway..................................97
Intersection .............................99
Lane recommendation............97

243
COROLLA_HB_Navi_(U)243Alphabetical Index
Turn list screen ..................... 100
Turn-by-turn arrow screen .... 100
Route overview ......................... 92
S
Screen adjustment ................... 33
SEEK/TRACK button ................ 12
Service Connect ..................... 231
Setup ....................................... 105
Setup button (Menu screen) ........................................... 14, 18
Setup screen ............................. 18
SiriusXM (SXM) ....................... 130
Status icon ................................ 16 Status icon explanation .......... 16
Steering switch ............... 149, 164 Audio switch ......................... 149
Talk switch ............................ 164
SXM (SiriusXM) ....................... 130
T
Talking on the Bluetooth®
hands-free system ............... 199 Call screen operation ........... 199
Incoming call waiting ............ 201
Sending tones ...................... 200
Transmit volume setting ....... 201
Things you should know ....... 187 If you notice any symptoms.. 187
Tips for the navigation system ............................................... 119
Touch screen ............................ 27 Touch screen gestures ........... 27
Touch screen operation .......... 28
Toyota apps ............................ 232
Toyota Apps button (Setup screen) .................................... 18
Toyota apps settings.............. 238
Traffic button (Setup screen) .. 18
Traffic incidents button (Informa- tion screen) ............................. 20 Traffic information ....................80
Traffic settings ........................ 113
TUNE SCROLL knob ................12
U
USB memory ...........................139
USB port ..................................126
Use of information accumulated
by navigation system ........... 118
V
Vehicle alert history button (Information screen) ...............20
Vehicle button (Setup screen) ...........................................18, 66
Vehicle settings ........................66 Displaying the vehicle settings screen...................................66
Maintenance ...........................67
Valet mode setting ..................69
Vehicle settings screen...........66
Voice button (Setup screen) ...........................................18, 65
Voice command system .........164 Using the voice command sys-tem .....................................164
Voice command system opera- tion......................................165
Voice guidance p rompts ........101
Voice settings ...........................65 Displaying the voice settings screen...................................65
Voice settings screen .............65
W
Weather ...................................176
Weather button (Information screen) .....................................20
Wi-Fi
® button (Setup screen) ..18