ESP TOYOTA COROLLA HYBRID 2020 (in English) Workshop Manual
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Page 395 of 556

3957-1. Maintenance and care
COROLLA HV_U
7
Maintenance and care
WA R N I N G
■Water in the vehicle
●Do not splash or spill liquid in
the vehicle, such as on the floor,
in the hybrid battery (traction
battery) air intake vent, and in
the trunk. ( P.394)
Doing so may cause the hybrid
battery, electrical components,
etc. to malfunction or catch fire.
●Do not get any of the SRS com-
ponents or wiring in the vehicle
interior wet.
( P.31)
An electrical malfunction may
cause the airbags to deploy or
not function properly, resulting
in death or serious injury.
●Vehicles with wireless charger:
Do not let the wireless charger
( P.374) get wet. Failure to do
so may cause the charger to
become hot and cause burns or
could cause electric shock
resulting in dea th or serious
injury.
■Cleaning the interior (espe-
cially instrument panel)
Do not use polish wax or polish
cleaner. The instrument panel
may reflect off the windshield,
obstructing the dr iver’s view and
leading to an accident, resulting in
death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the f ollowing types
of detergent, as they may dis-
color the vehicle interior or
cause streaks or damage to
painted surfaces:
• Areas other than the seats and steering wheel: Organic sub-
stances such as benzene or
gasoline, alkaline or acidic solu-
tions, dye, and bleach
• Seats: Alkaline or acidic solu- tions, such as th inner, benzene,
and alcohol
• Steering wheel: Organic sub- stances, such as thinner, and
cleaner that contains alcohol
●Do not use polish wax or polish
cleaner. The instrument panel’s
or other interior part’s painted
surface may be damaged.
■Preventing damage to leather
surfaces
Observe the following precautions
to avoid damage to and deteriora-
tion of leather surfaces:
●Remove any dust or dirt from
leather surfaces immediately.
●Do not expose the vehicle to
direct sunlight for extended peri-
ods of time. Park the vehicle in
the shade, especially during
summer.
●Do not place items made of
vinyl, plastic, or containing wax
on the upholstery, as they may
stick to the leather surface if the
vehicle interior heats up signifi-
cantly.
■Water on the floor
Do not wash the v ehicle floor with
water.
Vehicle systems such as the
audio system may be damaged if
water comes into contact with
electrical components such as the
audio system abov e or under the
floor of the vehicle. Water may
also cause the body to rust.
■When cleaning the inside of
the windshield
Do not allow glass cleaner to con-
tact the lens. Also, do not touch
the lens. ( P.168)
Page 397 of 556

3977-2. Maintenance
COROLLA HV_U
7
Maintenance and care
7-2.Maintenance
■Repair and replacement
It is recommended that genuine
Toyota parts be used for repairs to
ensure performanc e of each sys-
tem. If non-Toyota parts are used in
replacement or if a repair shop other
than a Toyota dealer performs
repairs, confirm the warranty cover-
age.
■Allow inspection and repairs to
be performed by a Toyota
dealer
●Toyota technicians are
well-trained specialists and are
kept up to date with the latest ser-
vice information. They are well
informed about the operation of all
systems on your vehicle.
●Keep a copy of the repair order. It
proves that the maintenance that
has been performed is under war-
ranty coverage. If any problem
should arise while your vehicle is
under warranty, your Toyota
dealer will promptly take care of it.
General maintenance should be
performed on a daily basis. This
can be done by yourself or by a
Toyota dealer.
Scheduled maintenance should
be performed at specified inter-
vals according to the mainte-
nance schedule.
For details about maintenance
items and schedules, refer to the
“Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.
Maintenance require-
ments
To ensure safe and econom-
ical driving, day-to-day care
and regular maintenance
are essential. It is the
owner’s responsibility to
perform regular checks.
Toyota recommends the
maintenance below.
WA R N I N G
■If your vehicle is not properly
maintained
Improper maintenance could
result in serious damage to the
vehicle and possible death or seri-
ous injury.
■Handling of the 12-volt bat-
tery
●Engine exhaust, some of its
constituents, and a wide variety
of automobile components con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects and
other reproductive harm. Work
in a well ventilated area.
●Oils, fuels and fluids contained
in vehicles as well as waste pro-
duced by component wear con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects or
other reproductive harm. Avoid
exposure and wash any
affected area immediately.
●12-volt battery posts, terminals
and related accessories con-
tain lead and lead compounds
which are known to cause brain
damage. Wash your hands after
handling. ( P.411)
General maintenance
Scheduled maintenance
Page 458 of 556

4588-2. Steps to take in an emergency
COROLLA HV_U
WA R N I N G
●Vehicles with a compact spare
tire: If the tire pressure warning
light comes on ev en after tire
inflation pressure adjustment, it
is probable that you have a flat
tire. Check the ti res. If a tire is
flat, change it with the spare tire
and have the flat tire repaired by
the nearest Toy ota dealer.
●Vehicles with emergency tire
puncture repair kit: If the tire
pressure warning light comes
on even after tire inflation pres-
sure adjustment, it is probable
that you have a flat tire. Check
the tires. If a tire is flat, repair
the flat tire by using emergency
tire puncture repair kit.
●Avoid abrupt maneuvering and
braking.
If the vehicle tires deteriorate,
you could lose control of the
steering wheel or the brakes.
■If a blowout or sudden air
leakage should occur (vehi-
cles with a tire pressure warn-
ing system)
The tire pressure warning system
may not activate immediately.
■Maintenance of the tires
Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recom-
mended by the vehicle manufac-
turer on the vehicle placard or tire
inflation pressure label (tire and
load information label). (If your
vehicle has tires of a different size
than the size indicated on the
vehicle placard or tire inflation
pressure label [tire and load infor-
mation label], you should deter-
mine the proper tire inflation
pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS-tire pressure warning sys-
tem) that illuminates a low tire
pressure telltale (tire pressure
warning light) w hen one or more
of your tires is significantly
under-inflated. Accordingly, when
the low tire pressure telltale (tire
pressure warning light) illumi-
nates, you should stop and check
your tires as soon as possible,
and inflate them to the proper
pressure. Driving on a signifi-
cantly under-inflat ed tire causes
the tire to overhea t and can lead
to tire failure. Under-inflation also
reduces fuel efficiency and tire
tread life, and may affect the vehi-
cle’s handling and stopping ability.
Please note that the TPMS (tire
pressure warning system) is not a
substitute for proper tire mainte-
nance, and it is the driver’s
responsibility to m aintain correct
tire pressure, even if under-infla-
tion has not reached the level to
trigger illuminati on of the TPMS
low tire pressure te lltale (tire pres-
sure warning light).
Your vehicle has also been
equipped with a TPMS (tire pres-
sure warning system) malfunc-
tion indicator to indicate when the
system is not operating properly.
The TPMS (tire pressure warning
system) malfunction indicator is
combined with the low tire pres-
sure telltale (tire pressure warning
light). When the system detects a
malfunction, the te lltale will flash
for approximately one minute and
then remain continuously illumi-
nated. This sequence will con-
tinue upon subsequent vehicle
start-ups as long as the malfunc-
tion exists. When the malfunction
indicator is illu minated, the sys-
tem may not be ab le to detect or
signal low tire pressure as
intended.
Page 461 of 556

4618-2. Steps to take in an emergency
COROLLA HV_U
8
When trouble arises
■If “Radar Cruise Control
Unavailable S ee Owner's Man-
ual” is displayed
The dynamic radar cruise control
with full-speed range system is sus-
pended temporarily or until the prob-
lem shown in the message is
resolved. (causes a nd coping meth-
ods: P.172)
■If “Radar Cruise Control
Unavailable” is displayed
The dynamic radar cruise control
with full-speed range system cannot
be used temporarily. Use the system
when it becomes available again.
■If “Maintenance Required
Soon” is displayed
Indicates that all maintenance
according to the dr iven distance on
the maintenance schedule
* should
be performed soon.
Comes on approximately 4500
miles (7200 km) after the message
has been reset. If necessary, per-
form maintenance. Please reset the
message after the maintenance is
performed. ( P.398)
*: Refer to the separate “Scheduled
Maintenance” or “Owner’s Man-
ual Supplement” for the mainte-
nance interval applicable to your
vehicle.
■If “Maintenance Required Visit
Your Dealer” is displayed
Indicates that all maintenance is
required to correspond to the driven
distance on the maintenance sched-
ule
*.
Comes on approximately 5000
miles (8000 km) after the message
has been reset. (The indicator will
not work properly unless the mes-
sage has been reset.) Perform the
necessary maintenance. Please
reset the message after the mainte-
nance is performed. ( P.398)
*: Refer to the separate “Scheduled Maintenance” or
“Owner’s Man-
ual Supplement” for the mainte-
nance interval applicable to your
vehicle.
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc-
tioning. Have the vehicle inspected
by your Toyota dealer immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If “Engine Coolant Temp High” is
displayed, follow t he instructions
accordingly. ( P.489)
●If any of the following messages
are displayed on the multi-infor-
mation display, it may indicate a
malfunction. Hav e the vehicle
inspected by your Toyota dealer
immediately.
• “Smart Key System Malfunction”
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunc-
tion”
• “Accelerator System Malfunction”
●If any of the following messages
are displayed on the multi-infor-
mation display, it may indicate a
malfunction. Immediately stop the
vehicle and contact your Toyota
dealer.
• “Braking Power Low”
• “Charging System Malfunction”
• “Oil Pressure Low”
●If any of the following messages
are shown on the multi-informa-
tion display, the vehicle may have
run out of fuel. Stop the vehicle in
a safe place and, if the fuel level is
low, refuel the vehicle. ( P. 7 1 )
• “Hybrid System Stopped”
• “Engine Stopped”
●If “Maintenance Required for Trac-
tion Battery Cooling Parts See
Owner's Manual” is shown, the fil-
ters may be clogged, the air intake
Page 471 of 556

4718-2. Steps to take in an emergency
COROLLA HV_U
8
When trouble arises
WA R N I N G
■Do not drive the vehicle with
a flat tire
Do not continue driving with a flat
tire.
Driving even a short distance with
a flat tire can damage the tire and
the wheel beyond repair.
Driving with a flat tire may cause a
circumferential groove on the side
wall. In such a case, the tire may
explode when using a repair kit.
■When fixing the flat tire
●Stop your vehicle in a safe and
flat area.
●Do not touch the wheels or the
area around the brakes immedi-
ately after the vehicle has been
driven.
After the vehicle has been
driven, the wheels and the area
around the brakes may be
extremely hot. Touching these
areas with hands , feet or other
body parts may result in burns.
●Connect the valve and hose
securely with th e tire installed
on the vehicle. If the hose is not
properly connected to the valve,
air leakage may occur as seal-
ant may be sprayed out.
●If the hose comes off the valve
while inflating the tire, there is a
risk that the hose will move
abruptly due to air pressure.
●After inflation of the tire has
completed, the sealant may
splatter when the hose is dis-
connected or some air is let out
of the tire.
●Follow the operation procedure
to repair the tire. If the proce-
dures not followed, the sealant
may spray out.
●Keep back from the tire while it
is being repaired, as there is a
chance of it bursting while the
repair operation is being per-
formed. If you notice any cracks
or deformation of the tire, turn
off the compressor switch and
stop the repair operation imme-
diately.
●The repair kit may overheat if
operated for a long period of
time. Do not operate the repair
kit continuously for more than
40 minutes.
●Parts of the re pair kit become
hot during operation. Be careful
handling the repair kit during
and after operation. Do not
touch the metal part connecting
the bottle and the compressor. It
will be extremely hot.
●Do not attach the vehicle speed
warning sticker to an area other
than the one indicated. If the
sticker is attached to an area
where an SRS airbag is located,
such as the pad of the steering
wheel, it may prevent the SRS
airbag from operating properly.
■Driving to spread the liquid
sealant evenly
Observe the following precautions
to reduce the risk of accidents.
Failing to do so m ay result in a
loss of vehicle control and cause
death or serious injury.
●Drive the vehicle carefully at a
low speed. Be especially careful
when turning and cornering.
●If the vehicle does not drive
straight or you feel a pull
through the steering wheel, stop
the vehicle and check the fol-
lowing.
• Tire condition. The tire may have separated from the wheel.
Page 488 of 556

4888-2. Steps to take in an emergency
COROLLA HV_Upower switch was in before the
12-volt battery discharged, be
especially careful when recon-
necting the 12-volt battery.
■When replacing the 12-volt bat-
tery
●Use a 12-volt battery that con-
forms to European regulations.
●Use a 12-volt battery with the
same case size as the previous
12-volt battery and an equivalent
20 hour rate capacity (20HR) or
greater.
• If the sizes differ, the 12-volt bat-
tery cannot be pr operly secured.
• If the 20 hour rate capacity is low,
even if the time period where the
vehicle is not used is a short time,
the 12-volt battery may discharge
and the hybrid system may not be
able to start.
●For details, consu lt your Toyota
dealer.
WA R N I N G
■When removing the 12-volt
battery terminals
Always remove the negative (-)
terminal first. If the positive (+) ter-
minal contacts any metal in the
surrounding area when the posi-
tive (+) terminal is removed, a
spark may occur, l eading to a fire
in addition to electrical shocks
and death or serious injury.
■Avoiding 12-volt battery fires
or explosions
Observe the following precautions
to prevent accidentally igniting the
flammable gas that may be emit-
ted from the 12-volt battery:
●Make sure each jumper cable is
connected to the correct termi-
nal and that it is not unintention-
ally in contact with any other
than the intended terminal.
●Do not allow the other end of
the jumper cable connected to
the “+” terminal to come into
contact with any other parts or
metal surfaces in the area, such
as brackets or unpainted metal.
●Do not allow the + and - clamps
of the jumper cables to come
into contact with each other.
●Do not smoke, u se matches,
cigarette lighters or allow open
flame near the 1 2-volt battery.
■12-volt battery precautions
The 12-volt battery contains poi-
sonous and corrosive acidic elec-
trolyte, while related parts contain
lead and lead compounds.
Observe the following precautions
when handling the 12-volt battery:
●When working with the 12-volt
battery, always wear safety
glasses and take care not to
allow any battery fluids (acid) to
come into contact with skin,
clothing or the vehicle body.
●Do not lean over the 12-volt bat-
tery.
●In the event that battery fluid
comes into contact with the skin
or eyes, immediately wash the
affected area with water and
seek medical attention. Place a
wet sponge or cloth over the
affected area until medical
attention can be received.
●Always wash your hands after
handling the 12-volt battery sup-
port, terminals, and other bat-
tery-related parts.
●Do not allow children near the
12-volt battery.
Page 492 of 556

4928-2. Steps to take in an emergency
COROLLA HV_U
1Stop the hybrid system. Set
the parking brake and shift
the shift lever to P.
2 Remove the mud, snow or
sand from around the front
wheels.
3 Place wood, stones or some
other material under the front
wheels to help provide trac-
tion.
4 Restart the hybrid system.
5 Shift the shift lever to D or R
and release the parking
brake. Then, while exercising
caution, depress the acceler-
ator pedal.
■When it is difficult to free the
vehicle
Press the switch to turn off
TRAC.
WA R N I N G
●After the hybrid system has
been turned off, check that the
“READY” indicator is off. When
the hybrid system is operating,
the gasoline en gine may auto-
matically start, o r the cooling
fans may suddenly operate
even if the gasoline engine
stops. Do not touch or approach
rotating parts such as the fan,
which may lead to fingers or
clothing (especially a tie, a scarf
or a muffler) getting caught,
resulting in serious injury.
●Do not loosen the coolant reser-
voir caps while the hybrid sys-
tem and radiator are hot.
High temperature steam or
coolant could spray out.
NOTICE
■When adding engine/power
control unit coolant
Add coolant slowly after the
hybrid system has cooled down
sufficiently. Adding cool coolant to
a hot hybrid system too quickly
can cause damage to the hybrid
system.
■To prevent damage to the
cooling system
Observe the following precau-
tions:
●Avoid contaminating the coolant
with foreign matter (such as
sand or dust etc.).
●Do not use any coolant additive.
If the vehicle becomes
stuck
Carry out the following pro-
cedures if the tires spin or
the vehicle becomes stuck
in mud, dirt or snow:
Recovering procedure
Page 509 of 556

5099-1. Specifications
COROLLA HV_U
9
Vehicle specifications
would wear one and a half (1 - 1/2)
times as well on the government
course as a tire graded 100.
The relative perfo rmance of tires
depends upon the actual conditions
of their use. Performance may differ
significantly from the norm due to
variations in driving habits, service
practices and differences in road
characteristics and climate.
■Traction AA, A, B, C
The traction grades, from high-
est to lowest, are AA, A, B and
C, and they represent the tire’s
ability to stop on wet pavement
as measured under controlled
conditions on specified govern-
ment test surfaces of asphalt
and concrete.
A tire marked C may have poor
traction performance.
Warning: The traction grade
assigned to this tire is based on
braking (straight ahead) traction
tests and does not include corner-
ing (turning) traction.
■Temperature A, B, C
The temperature grades are A (the highest), B, and C, repre-
senting the tire’s resistance to
the generation of heat and its
ability to dissipate heat when
tested under controlled condi-
tions on a specified indoor labo-
ratory test wheel.
Sustained high temperature can
cause the material
of the tire to
degenerate and reduce tire life, and
excessive temperature can lead to
sudden tire failure.
Grade C corresponds to a level of
performance which all passenger
car tires must meet under the Fed-
eral Motor Vehicle Safety Standard
No. 109.
Grades B and A represent higher
levels of performance on the labo-
ratory test wheel than the minimum
required by law.
Warning: The temperature grades
of a tire assume tha t it is properly
inflated and not overloaded.
Excessive speed, underinflation, or
excessive loading, either sepa-
rately or in combination, can cause
heat buildup and possible tire fail-
ure.
Glossary of tire terminology
Tire related termMeaning
Cold tire infl ation pressure
Tire pressure when the vehicle has been
parked for three hours or more, or has not
been driven more than 1 mile or 1.5 km
under that condition
Maximum inflation pressure
The maximum cold inf lated pressure to
which a tire may be inflated, shown on the
sidewall of the tire
Page 512 of 556

5129-1. Specifications
COROLLA HV_U
Cord separationThe parting of cords from adjacent rubber
compounds
Cracking
Any parting within the tread, sidewall, or
innerliner of the ti re extending to cord
material
CT
A pneumatic tire with an inverted flange
tire and rim system i n which the rim is
designed with rim flanges pointed radially
inward and the tire is designed to fit on the
underside of the rim in a manner that
encloses the rim flanges inside the air cav-
ity of the tire
Extra load tire
A tire designed to operate at higher loads
and at higher inflation pressures than the
corresponding standard tire
GrooveThe space between two adjacent tread ribs
Innerliner
The layer(s) forming th e inside surface of a
tubeless tire that contains the inflating
medium within the tire
Innerliner separationThe parting of the innerliner from cord
material in the carcass
Intended outboard sidewall
(a) The sidewall that contains a whitewall,
bears white lettering, or bears manufac-
turer, brand, and/or model name molding
that is higher or deeper than the same
molding on the other sidewall of the tire, or
(b) The outward facing sidewall of an
asymmetrical tire that has a particular side
that must always fa ce outward when
mounted on a vehicle
Light truck (LT) tire
A tire designated by i ts manufacturer as
primarily intended for use on lightweight
trucks or multipurpose passenger vehicles
Load ratingThe maximum load that a tire is rated to
carry for a given inflation pressure
Maximum load ratingThe load rating for a tire at the maximum
permissible inflation pressure for that tire
Tire related termMeaning
Page 513 of 556

5139-1. Specifications
COROLLA HV_U
9
Vehicle specifications
Maximum permissible inflation
pressureThe maximum cold inflation pressure to
which a tire may be inflated
Measuring rimThe rim on which a tire is fitted for physical
dimension requirements
Open splice
Any parting at any junct ion of tread, side-
wall, or innerliner that extends to cord
material
Outer diameterThe overall diameter of an inflated new tire
Overall width
The linear distance bet ween the exteriors
of the sidewalls of an inflated tire, including
elevations due to labe ling, decorations, or
protective bands or ribs
Passenger car tire
A tire intended for us e on passenger cars,
multipurpose passenger vehicles, and
trucks, that have a gross vehicle weight
rating (GVWR) of 10,000 lb. or less.
PlyA layer of rubber-coated parallel cords
Ply separationA parting of rubber compound between
adjacent plies
Pneumatic tire
A mechanical device made of rubber,
chemicals, fabric and steel or other materi-
als, that, when mount ed on an automotive
wheel, provides the tr action and contains
the gas or fluid that sustains the load
Radial ply tire
A pneumatic tire in which the ply cords that
extend to the beads are laid at substan-
tially 90 degrees to the centerline of the
tread
Reinforced tire
A tire designed to operate at higher loads
and at higher inflation pressures than the
corresponding standard tire
Section width
The linear distance bet ween the exteriors
of the sidewalls of an inflated tire, exclud-
ing elevations due to labeling, decoration,
or protective bands
SidewallThat portion of a ti re between the tread
and bead
Tire related termMeaning