fuel TOYOTA COROLLA HYBRID 2020 Owners Manual (in English)

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COROLLA HV_U
Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Entune audioOperating the Entune Audio
(Main topics: Audio/visual, phone, Toyota Entune)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

3TABLE OF CONTENTS
COROLLA HV_U
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10
4-3. Operating the lights and wip- ers
Headlight switch ................. 158
Automatic High Beam ........ 160
Windshield wipers and washer ......................................... 163
4-4. Refueling Opening the fuel tank cap .. 165
4-5. Using the driving support sys- tems
Toyota Safety Sense 2.0 .... 168
PCS (Pre-Collision System) ......................................... 174
LTA (Lane Tracing Assist)... 182
Dynamic radar cruise control with full-speed range ........ 192
RSA (Road Sign Assist) ..... 202
BSM (Blind Spot Monitor)... 205
Rear view monitor system .. 211
Driving mode select switch ......................................... 219
Driving assist systems........ 220
4-6. Driving tips Hybrid vehicle driving tips .. 226
Winter driving tips............... 228
5-1. Basic function Buttons overview ................ 233
Menu screen ...................... 235
Status icon ......................... 236
“Setup” screen ................... 238
5-2. Basic information before oper- ation
Initial screen ....................... 239
Touch screen ...................... 240
Home screen ...................... 242
Entering letters and num- bers/list screen operation......................................... 243Screen adjustment .............
246
Linking multi-information display and the system ................ 247
5-3. Connectivity settings Registering/Connecting a Blue-
tooth
® device ................... 248
Setting Bluetooth
® details .. 252
Wi-Fi
® Hotspot ................... 259
Apple CarPlay .................... 264
5-4. Other settings General settings ................. 268
Voice settings ..................... 271
Vehicle settings .................. 272
5-5. Using the audio/visual system Quick reference.................. 274
Some basics ...................... 275
5-6. Radio operation AM/FM radio ...................... 279
Internet radio ...................... 281
5-7. Media operation USB memory...................... 283
iPod/iPhone........................ 285
Bluetooth
® audio ................ 288
AUX.................................... 291
5-8. Audio/visual remote controls Steering switches ............... 293
5-9. Audio settings Setup.................................. 295
5-10. Tips for operating the audio/visual system
Operating information ........ 296
5-11. Voice command system oper- ation
Voice command system ..... 308
Command list ..................... 311
5-12. Mobile Assistant operation Mobile Assistant ................. 315
5Entune audio

5TABLE OF CONTENTS
COROLLA HV_U
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8-1. Essential information Emergency flashers ........... 442
If your vehicle has to be stopped in an emergency .............. 443
If the vehicle is trapped in rising water ................................ 444
8-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 445
If you think something is wrong ......................................... 448
If a warning light turns on or a warning buzzer sounds .... 450
If a warning message is dis- played .............................. 459
If you have a flat tire (vehicles without spare tire) ............ 462
If you have a flat tire (vehicles with a spare tire) .............. 473
If the hybrid system will not start ......................................... 481
If you lose your keys .......... 482
If the fuel filler door cannot be opened ............................. 483
If the electronic key does not operate properly ............... 483
If the 12-volt battery is dis- charged ............................ 485
If your vehicle overheats .... 489
If the vehicle becomes stuck ......................................... 492
9-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 496
Fuel information ................. 503
Tire information .................. 5059-2. Customization
Customizable features ....... 516
9-3. Initialization Items to initialize ................ 524
10-1. For owners Reporting safety defects for U.S. owners ............................. 526
Seat belt instructions for Cana- dian owners (in French) ... 526
SRS airbag instructions for Canadian owners (in French)......................................... 528
What to do if... (Troubleshooting) ......................................... 536
Alphabetical Index.............. 539
8When trouble arises
9Vehicle specifications
10For owners
Index

6
COROLLA HV_U
Please note that this manual
applies to all models and
explains all equipment, including
options. Therefore, you may find
some explanations for equip-
ment not installed on your vehi-
cle.
All specifications provided in this
manual are current at the time of
printing. However, because of
the Toyota policy of continual
product improvement, we
reserve the right to make
changes at any time without
notice.
Depending on specifications,
the vehicle shown in the illustra-
tions may differ from your vehi-
cle in terms of equipment.
Approximately five hours after
the hybrid system is turned off,
you may hear sound coming
from under the vehicle for sev-
eral minutes. This is the sound
of a fuel evaporation leakage
check and, it does not indicate a
malfunction.A wide variety of non-genuine
spare parts and accessories for
Toyota vehicles are currently
available in the market. You
should know that Toyota does
not warrant these products and
is not responsible for their per-
formance, repair, or replace-
ment, or for any damage they
may cause to, or adverse effect
they may have on, your Toyota
vehicle.
This vehicle should not be modi-
fied with non-genuine Toyota
products. Modification with
non-genuine Toyota products
could affect its performance,
safety or durability, and may
even violate governmental regu-
lations. In addition, damage or
performance problems resulting
from the modification may not
be covered under warranty.
The installation of a mobile
two-way radio system in your
vehicle could affect electronic
systems such as:

Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
 Toyota Safety Sense 2.0
For your information
Main Owner’s Manual
Noise from under vehicle
after turning off the hybrid
system
Accessories, spare parts
and modification of your
To y o t a
Installation of a mobile
two-way radio system

14Pictorial index
COROLLA HV_U
Fuel filler door ............................................... ..................... P.165
Refueling method ............................................... .................. P.166
Fuel type/fuel tan k capacity ................................... .............. P.497
Tires.......................................................... ........................... P.413
Tire size/inflation pressure ................................... ................ P.501
Winter tires/tire chains ....................................... .................. P.228
Checking/rotation/tire pressure warning system
*................. P.413
Coping with flat tires......................................... ............ P.462, 473
Hood ........................................................... ......................... P.404
Opening ............................................................................... P.404
Engine oil ..................................................... ........................ P.498
Coping with overheating ...................................................... P.489
Headlights/daytime running lights .............................. ..... P.158
Turn signal lights/parking lights .............................. ......... P.158
Parking lights
*............................................................... ..... P.158
Front side marker lights ....................................... ............. P.158
Stop lights/tail lights/rear side marker lights/turn signal lig hts
P. 1 5 8
License plate lights........................................... ................. P.158
Back-up lights
Shifting the shift position to R ............................... ............... P.149
*: If equipped
Light bulbs of the exterior lights for driving
(Replacing method: P.435, Watts: P.502)

17Pictorial index
COROLLA HV_U
■ Switches
Instrument panel light cont rol dial ..................................... P.87
Automatic High Beam switch ..................................... ...... P.160
Heated steering wheel switch
*.......................................... P.366
Windshield wiper de-icer switch
*..................................... P.362
Fuel filler door opener swi tch ........................................... P.166
Outside rear view mirror s witch ....................................... P.125
Door lock switches ............................................................ P.107
Power window switches ....... ............................................. P.127
Window lock switch ............................................. .............. P.129
*: If equipped

331-1. For safe use
COROLLA HV_U
1
For safety and security
Airbag sensor assembly
Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) cont rols airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. T he airbag itself
may also be hot.
●The windshield may crack.
●The hybrid system will be stopped
and fuel supply to the engine will
be stopped. ( P. 7 4 )
●The brakes and st op lights will be
controlled automatically. ( P.221)
●The interior lights will turn on auto-
matically. ( P.368)
●The emergency flashers will be
turned on automatically. ( P.442)
●For Safety Connect subscribers, if
any of the followin g situations
occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak
with the occupants to ascertain
the level of emergency and assis- tance required. If the occupants
are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. (
P. 6 2 )
• An SRS airbag is deployed.
• A seat belt pretensioner is acti- vated.
• The vehicle is involved in a severe rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of forc e corresponding
to an approximately 12 - 18 mph
[20 - 30 km/h] frontal collision with
a fixed wall that does not move or
deform).
However, this threshold velocity will
be considerably higher in the follow-
ing situations:
• If the vehicle strikes an object, such as a parked vehicle or sign
pole, which can move or deform
on impact
• If the vehicle is involved in an
underride collision, such as a colli-
sion in which the front of the vehi-
cle “underrides”, or goes under,
the bed of a truck
●Depending on the type of collision,
it is possible that only the seat belt
pretensioners will activate.
●The SRS front airbags for the front
passenger will not activate if there
is no passenger sitting in the front

661-3. Emergency assistance
COROLLA HV_U
stolen vehicle, Safety-Con-
nect-equipped vehicle location
data may, under certain circum-
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answer-
ing agent will determine your
vehicle’s location, assess the
emergency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a
low-power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
 ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Safety information for
Safety Connect

681-4. Hybrid system
COROLLA HV_U
1-4.Hybrid system
■System components
The illustration is an example for explanation and may differ from the actual
item.
Gasoline engine
Electric motor (traction motor)
■When stopped/during start
off
The gasoline engine stops
*
when the vehicle is stopped.
During start off, the electric
motor (traction motor) drives the
vehicle. At slow speeds or when traveling down a gentle slope,
the engine is stopped
* and the
electric motor (traction motor) is
used.
When the shift lever is in N, the
hybrid battery (traction battery)
is not being charged.
Hybrid system features
Your vehicle is a hybrid vehicle. It has characteristics differ ent
from conventional vehicles. Be sure you are closely familiar
with the characteristics of your vehicle, and operate it with
care.
The hybrid system combines the use of a gasoline engine and
an electric motor (traction motor) according to driving condi-
tions, improving fuel efficiency and reducing exhaust emis-
sions.
System components

711-4. Hybrid system
COROLLA HV_U
1
For safety and security
The illustration is an example for explanation and may differ from the actual
item.
Warning label
Service plug
Hybrid battery (traction battery)
High voltage cables (orange)
Electric motor (traction motor)
Air conditioning compressor
Power control unit
■Running out of fuel
When the vehicle has run out of fuel
and the hybrid system cannot be
started, refuel th e vehicle with at
least enough gasoline to make the
low fuel level warning light ( P.453)
go off. If there is only a small amount of fuel, the hybrid system
may not be able to
start. (The stan-
dard amount of fuel is about 2.0 gal.
[7.6 L, 1.7 I mp. gal.] when the vehi-
cle is on a level surface. This value
may vary when the v ehicle is on a
slope. Add extra fu el when the vehi-
cle is inclined.)
Hybrid system precautions
Take care when handling the hybrid system, as it is a high
voltage system (about 600 V at maximum) as well as contains
parts that become extremely hot when the hybrid system is
operating. Obey the warning labels attached to the vehicle.
System components