key TOYOTA HIGHLANDER 2009 XU40 / 2.G Owners Manual

When trouble arises5
497
5-1. Essential informationEmergency flashers ......... 498
If your vehicle needs to be towed ........................ 499
If you think something is wrong ......................... 506
Fuel pump shut off system ........................... 507
Event data recorder ......... 508 5-2. Steps to take in an
emergency
If a warning light turns on or a warning buzzer
sounds... ....................... 510
If a warning message is displayed (vehicles with
multi-information
display) .......................... 521
If you have a flat tire......... 522
If the engine will not start ................................ 535
If the shift lever cannot be shifted from P................. 537
If you lose your keys/wireless remote
control transmitter .......... 538
If the electronic key does not operate properly
(vehicles with smart
key system).................... 539
If the battery is discharged ..................... 541
If your vehicle overheats ....................... 545
If the vehicle becomes stuck .............................. 548

500 5-1. Essential information
Emergency towingIf a tow truck is not available, in an emergency your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelet(s). This should only be attempted on hard surfaced
roads for short distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Towing eyelets
■Emergency towin g procedure
Release the parking brake.
Shift the shift lever to N.
Vehicles without smart key system:
Turn the engine switch to “ACC” (engine off) or “ON” (engine run-
ning) position.
Vehicles with smart key system:
Turn the “ENGINE START STOP” switch to ACCESSORY (engine
off) or IGNITION ON (engine running) mode.
STEP1
STEP2
STEP3

5
When trouble arises
507
5-1. Essential information
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.Vehicles without smart key systemTurn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with smart key system Turn the “ENGINE START STOP” switch OFF.
Restart the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
To minimize the risk of fuel leakage when the engine stalls or an air-
bag inflates upon collision, the fuel pump shut off system stops sup-
plying fuel to the engine.
STEP1
STEP2
STEP1
STEP2

5
When trouble arises
515
5-2. Steps to take in an emergency
*1: Open door warning buzzer:
The open door warning buzzer sounds to alert one or more of the doors is
not fully closed (with the vehicle having reached a speed of 3 mph [5 km/h]).
*2: Driver's and front passenger’s seat belt reminders:
The driver’s and front passenger’s seat belt reminders sound to alert the
driver and front passenger that his or her seat belt is not fastened. These
buzzers sound for 10 seconds after the vehicle has reached a speed of at
least 12 mph (20 km/h). Then, if the seat belt is still unfastened, the buzzer
will sound in a different tone for 20 more seconds.
*3: Vehicles without navigation system
*4: Vehicles with navigation system
■ Key reminder buzzer (vehic les without smart key system)
The buzzer indicates that the key has not been removed with the engine off
and the driver’s door opened.
■ Open moon roof reminder buzzer (vehicles with mult i-information dis-
play)
The buzzer indicates that the moon roof is not fully closed with the engine off
and the driver’s door opened.
■ Front passenger detection sensor and passenger seat belt reminder
● If luggage is placed on the front passenger seat, the front passenger
detection sensor may cause the warning light to flash, even if a passen-
ger is not sitting in the seat.
● If a cushion is placed on the seat, the sensor may not detect a passen-
ger, and the warning light may not operate properly.
■ Engine oil replacement re minder light (U.S.A. ⎯ vehicles without multi-
information display)
The engine oil replacement reminder ligh t will come on and flash at approxi-
mately 4500 miles (7200 km) after an oil change. When the distance driven
after an oil change exceeds approximately 5000 miles (8000 km), the light
will come on and remain on.
■ Changing the engine oil (U.S.A. only)
Make sure to reset the oil change system. ( →P. 443)

518 5-2. Steps to take in an emergency
■If the tire pressure warning light comes on after blinking for 1 min-
ute frequently
Vehicles without smart key system
If the tire pressure warning light comes on after blinking for 1 minute fre-
quently when the engine switch is turned to the “ON” position, have it
checked by your Toyota dealer. Vehicles with smart key system
If the tire pressure warning light comes on after blinking for 1 minute fre-
quently when the “ENGINE START STOP ” switch is turned to IGNITION
ON mode, have it checked by your Toyota dealer.

524 5-2. Steps to take in an emergency
Taking out the spare tireOpen the center deck board and
remove the cover.
Remove the cover.
If it is difficult to remove the
cover, you can use the key.
Attach the adapter socket (for
removing a spare tire) on the
spare tire clamp bolt.
STEP1
STEP2
STEP3

5
When trouble arises
535
5-2. Steps to take in an emergency
If the engine will not start
If the engine still does not start after following the correct starting
procedure (→P. 173, 177) or releasing the steering lock ( →P. 175,
178), confirm the fo llowing points.
■The engine will not start even when the starter motor oper-
ates normally.
One of the following may be the cause of the problem.
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine once more following correct starting
procedures. ( →P. 173, 177)
● There may be a malfunction in the engine immobilizer system.
(→ P. 1 1 5 )
■ The starter motor turns over slowly, the interior lights and
headlights are dim, or the hor n does not sound or sounds at
a low volume.
One of the following may be the cause of the problem.
● The battery may be discharged. ( →P. 541)
● The battery terminal connec tions may be loose or corroded.
■ The starter motor does not turn over (vehicles with smart
key system).
The engine starting system may be malfunctioning due to an
electrical problem such as an open circuit or a blown fuse. How-
ever, an interim measure is available to start the engine.
(→ P. 536)

536 5-2. Steps to take in an emergency
Emergency start function (vehicles with smart key system)When the engine does not start, the following steps can be used as
an interim measure to start the engine if the “ENGINE START STOP”
switch is functioning normally. Set the parking brake.
Shift the shift lever to P.
Set the “ENGINE START STOP” switch to ACCESSORY
mode.
Push and hold the “ENGINE START STOP” switch about 15
seconds while depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the vehicle checked by your Toyota
dealer.
■ The starter motor does not turn over, the interior lights and
headlights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem.
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( →P. 541)
● There may be a malfunction in the steering lock system (vehi-
cles with smart key system).
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
STEP1
STEP2
STEP3
STEP4

5
When trouble arises
537
5-2. Steps to take in an emergency
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake, there
may be a problem with the shift lock system (a system to prevent
accidental operation of the shift l ever). Have the vehicle inspected by
your Toyota dealer immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted.
Set the parking brake.
Vehicles without smart key sy stem: Turn the engine switch
to the “ACC” position.
Vehicles with smart key system: Turn the “ENGINE START
STOP” switch to ACCESSORY mode.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP1
STEP2
STEP3
STEP4
STEP5

538
5-2. Steps to take in an emergency
If you lose your keys/wireless remote control transmitter
■Keys
New genuine keys can be made by your Toyota dealer.
For vehicles with the smart key system, bring the other key and
the key number stamped on the key number plate.
For vehicles without the smart key system, bring a master key
and the key number stamped on the key number plate.
■ Wireless remote control transm itter (vehicles without smart
key system)
New genuine wireless remote control transmitters can be pur-
chased and programmed by your Toyota dealer. If a wireless
remote control transmitter has been lost, bring the other wireless
remote control transmitter when going to pick up the new trans-
mitter.