tow TOYOTA HIGHLANDER 2012 XU40 / 2.G Workshop Manual

5
When trouble arises
519
5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or a flat bed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
2WD models: If towing from the fr ont, the vehicle's rear wheels and
axles must be in good condition. (P. 523)
If they are damaged, use a towing dolly or flat bed truck.

520 5-1. Essential information
Emergency towingIf a tow truck is not available, in an emergency your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelet(s). This should only be attempted on hard surfaced
roads for short distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Towing eyelets
■Emergency towin g procedure
Release the parking brake.
Shift the shift lever to N.
Vehicles without smart key system:
Turn the engine switch to “ACC” (engine off) or “ON” (engine run-
ning) position.
Vehicles with smart key system:
Turn the “ENGINE START STOP” switch to ACCESSORY (engine
off) or IGNITION ON (engine running) mode.
STEP1
STEP2
STEP3

5
When trouble arises
521
5-1. Essential information
Installing a towing eyelet
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
● If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
NOTICE
■To prevent causing serious dama ge to the transmission
Never tow this vehicle from the rear with the front wheels on the ground.
This may cause serious damage to the transmission.
STEP1
STEP2

522 5-1. Essential information
Tighten down the towing eyelet
securely using a wheel nut
wrench.STEP3
■Location of the emer gency towing eyelet
P. 540
CAUTION
■ Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing. This
may lead to accidents that cause serious injury or even death.

5
When trouble arises
523
5-1. Essential information
Towing with a sling-type truck
Towing with a wheel lift-type truck
From front (2WD models) Release the parking brake.
NOTICE
■To prevent body damage
Do not tow with a sling-type truck, either from the front or rear.

524 5-1. Essential information
From front (4WD models)Use a towing dolly under the rear
wheels.
From rear Use a towing dolly under the
front wheels.
NOTICE
■To prevent damaging the vehicle
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent causing serious damage to the transmission (4WD models)
Never tow this vehicle from the front with the rear wheels on the ground.
NOTICE
■To prevent causing serious damage to the transmission
Never tow this vehicle from the rear with the front wheels on the ground.

540
5-2. Steps to take in an emergency
If you have a flat tire
Remove the flat tire and replace it with the spare provided.
■Before jacking up the vehicle
●Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the engine.
● Turn on the emergency flashers.
■ Location of the spare tire, jack and tools
Jack handle
Adapter
socket Towing eyelet
Jack handle
Wheel nut wrench
Spare tire
Jack

550 5-2. Steps to take in an emergency
Stowing the flat tire, jack and all toolsRemove the center wheel ornament by pushing from the
reverse side. Put the flat tire on the ground
with the outer side facing up and
install the holding bracket.
Be careful not to lose the wheel
ornament.
Turn the spare tire clamp bolt clockwise with a jack handle
and adapter socket until you hear a click.
Stow the jack and all tools.
STEP1
STEP2
■After completing the tire change
The tire pressure warning system must be reset. ( P. 480)
STEP3
STEP4

5
When trouble arises
553
5-2. Steps to take in an emergency
NOTICE
■Do not drive the vehicle with a flat tire.
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair.
■When replacing the tires
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your
Toyota dealer as the tire pressure
warning valve and transmitter may be damaged if not handled correctly.
■To avoid damage to the tire pressure warning valves and transmit-
ters
When a tire is repaired with liquid sealants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sealant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replace the tire pressure warning valve and
transmitter when replacing the tire. ( P. 480)
■When stowing the flat tire
●Ensure that there is no object caught between the tire and the vehicle
underbody.
●Tighten the spare tire clamp bolt to hold the spare wheel carrier by the
hook securely.

568 5-2. Steps to take in an emergency
NOTICE
■To avoid damaging the transmission and other components
●Avoid spinning the wheels and do not rev the engine.
● If the vehicle remains stuck after trying these procedures, the vehicle may
require towing to be freed.