ESP TOYOTA HIGHLANDER 2020 (in English) Service Manual

2704-5. Using the driving support systems
HIGHLANDER_U
*: If equipped
WARNING
●Do not leave the vehicle while
the engine is stopped by the
Stop & Start system (while the
Stop & Start indicator is on). An
accident may occur due to the
automatic engine start function.
●Depress the brake pedal and
apply the parking brake when
necessary while the engine is
stopped by the Stop & Start sys-
tem (while the Stop & Start indi-
cator is on).
NOTICE
■To ensure the system oper-
ates correctly
If any of the following situations
occur, the Stop & Start system
may not operate correctly. Have
your vehicle inspected by your
Toyota dealer.
●While the driver’s seat belt is
fastened, the driver’s and front
passenger’s seat belt reminder
light flashes.
●Even though the driver’s seat
belt is not fastened, the driver’s
and front passenger’s seat belt
reminder light does not illumi-
nate.
●Even though the driver’s door is
closed, the open door warning
light is illuminated or the interior
light is illuminated when the
interior light switch is in the door
position.
●Even though the driver’s door is
open, the open door warning
light does not illuminate or the
interior light does not illuminate
when the interior light switch is
in the door position.
BSM (Blind Spot Moni-
tor)*
The Blind Spot Monitor is a
system that uses rear side
radar sensors installed on
the inner side of the rear
bumper on the left and right
side to assist the driver in
confirming safety when
changing lanes.
WARNING
■Cautions regarding the use of
the system
The driver is solely responsible for
safe driving. Always drive safely,
taking care to observe your sur-
roundings.
The Blind Spot Monitor is a sup-
plementary function which alerts
the driver that a vehicle is in a
blind spot of the outside rear view
mirrors or is approaching rapidly
from behind into a blind spot. Do
not overly rely on the Blind Spot
Monitor. As the function cannot
judge if it is safe to change lanes,
over reliance could lead to an
accident resulting in death or seri-
ous injury.
As the system may not function
correctly under certain condi-
tions, the driver’s own visual con-
firmation of safety is necessary.

2724-5. Using the driving support systems
HIGHLANDER_U
For vehicles sold in Canada
WARNING
■Handling the rear side radar
sensor
Blind Spot Monitor sensors are
installed behind the left and right
sides of the rear bumper respec-
tively. Observe the following to
ensure the Blind Spot Monitor can
operate correctly.
●Keep the sensors and the sur-
rounding areas on the rear
bumper clean at all times.
If a sensor or its surrounding area
on the rear bumper is dirty or cov-
ered with snow, the Blind Spot
Monitor may not operate and a
warning message ( P.271) will
be displayed. In this situation,
clear off the dirt or snow and drive
the vehicle with the operation con-
ditions of the BSM function
(  P.274) satisfied for approxi-
mately 10 minutes. If the warning
message does not disappear,
have the vehicle inspected by
your Toyota dealer.

2784-5. Using the driving support systems
HIGHLANDER_U
WARNING
■When using the intuitive park-
ing assist
Observe the following precau-
tions.
Failing to do so ma y result in the
vehicle being unable to be driven
safely and possibly cause an acci-
dent.
●Do not use the sensor at
speeds in excess of 6 mph (10
km/h).
●The sensors’ detection areas
and reaction times are limited.
When moving forward or revers-
ing, check the areas surround-
ing the vehicle (especially the
sides of the vehicle) for safety,
and drive slowly, using the
brake to control the vehicle’s
speed.
●Do not install accessories within
the sensors’ detection areas.
●The area directly under the
bumpers is not detected.
Thin posts or objects lower than
the sensor may not be detected
when approached, even if they
have been detected once.
■When to disable the function
In the following situations, disable
the function as it may operate
even though there is no possibility
of a collision.
●The vehicle is equipped with a
fender pole, wireless antenna or
fog lights.
●The front or rear bumper or a
sensor receives a strong
impact.
●A non-genuine Toyota suspen-
sion (lowered suspension, etc.)
is installed.
●Towing eyelets are installed.
●A backlit licence plate is
installed.
■When using intuitive parking
assist
In the following situations, the
system may not function correctly
due to a sensor malfunction, etc.
Have the vehicle checked by your
Toyota dealer.
●The intuitive parking assist
operation display flashes or
shows continuously, and a
buzzer sounds when no objects
are detected.
●If the area around a sensor col-
lides with something, or is sub-
jected to strong impact.
●If the bumper or grille collides
with something.
●If the display flashes or is dis-
played continuously and a
buzzer does not sound, except
when the mute function has
been turned on.
●If a display error occurs, first
check the sensor.
If the error occurs even when
there is no ice, snow or mud on
the sensor, it is likely that the
sensor is malfunctioning.
■Notes when washing the vehi-
cle
Do not apply intensive bursts of
water or steam to the sensor
area.
Doing so may result in the sensor
malfunctioning.
●When using a high pressure
washer to wash the vehicle, do
not spray the sensors directly,
as doing so may cause a sensor
to malfunction.

2794-5. Using the driving support systems
HIGHLANDER_U
4
Driving
■The system can be operated
when
●The engine switch is in ON.
●Intuitive parking assist function is
on.
●The vehicle speed is less than
about 6 mph (10 km/h).
●A shift lever other than P.
■If “Parking Assist Unavailable”
is displayed on the multi-infor-
mation display
●Water may be continuously flow-
ing over the sensor surface, such
as in a heavy rain. When the sys-
tem determines that it is normal,
the system will return to normal.
●Initialization may not have been
performed after a battery terminal
was disconnected and recon-
nected. Initialize the system.
(  P.279) If this message contin-
ues to be displayed even after ini-
tialization, have the vehicle
inspected by your Toyota dealer.
■If “Parking Assist Unavailable
Clean Parking Assist Sensor” is
displayed on the multi-informa-
tion display
A sensor may be covered with ice,
snow, dirt, etc. Remove the ice,
snow, dirt, etc., from the sensor to
return the system to normal.
Also, due to ice forming on a sensor
at low temperatures, a warning
message may be displayed or the
sensor may not be able to detect an
object. Once the ice melts, the sys-
tem will return to normal.
■If a battery terminal has been
disconnected and reconnected
The system needs to be initialized.
To initialize the system, drive the
vehicle straight ahead for 5 seconds
or more at a speed of approximately
22 mph (35 km/h) or more.
■Sensor detection information
●The following situat ions may occur
during use.
• The sensor's detection areas are
limited to the areas around the
vehicle front and rear bumpers.
• Depending on the shape of the
object and other factors, the
detection distance may shorten, or
detection may be impossible.
• If an object is extremely close to a sensor, it may not be detected.
• There will be a short delay
between object detection and dis-
play. Even at low speeds, there is
a possibility that the object will
come within the sensor’s detec-
tion areas before the display is
shown and the warning beep
sounds.
• It might be difficult to hear the buzzer due to the volume of the
audio system or air flow noise of
the air conditioning system.
• It may be difficult to hear the
buzzer if buzzers for other sys-
tems are sounding.
■Conditions under which the
function may not function cor-
rectly
Certain vehicle conditions and the
surrounding environment may affect
the ability of a sens or to correctly
detect objects. Pa rticular instances
where this may occur are listed
below.
●There is dirt, snow or ice on a sen-
sor. (Cleaning the sensors will
resolve this problem.)
●A sensor is frozen. (Thawing the
area will resolve this problem.)
In especially cold weather, if a
sensor is frozen the sensor dis-
play may be displayed abnormally,
WARNING
●When using steam to clean the
vehicle, do not direct steam too
close to the sensors as doing so
may cause a sensor to malfunc-
tion.

2854-5. Using the driving support systems
HIGHLANDER_U
4
Driving
multi-information display. (Each
time the engine switch is turned off
then changed to ON, the RCTA
function will be enabled automati-
cally.)
■Outside rear view mirror indica-
tor visibility
In strong sunlight, the outside rear
view mirror indicator may be difficult
to see.
■Hearing the RCTA buzzer
The RCTA buzzer may be difficult to
hear over loud noises, such as if the
audio system volume is high.
■When “Rear Cross Traffic Alert
Unavailable” is shown on the
multi-information display
Water, ice, snow, mud, etc., may be
attached to the rear bumper around the sensors. (
P.272) Removing
the water, ice, snow, mud, etc., from
the attached to the rear bumper
around the sensors to return the
function to normal.
Additionally, the function may not
operate normally when driving in
extremely hot or cold environments.
■Rear side radar sensors
 P.272
■Adjusting the buzzer vol-
ume
The buzzer volume can be
adjusted on the multi-informa-
tion display.
4.2-inch display
Use the meter control switches
to change settings. ( P.87)
1 Press or to select .
2 Press or to select
“RCTA” and then press and
hold .
3 Select the volume and then
press .
Each time the switch is pressed,
the volume level will change
between 1, 2, and 3.
7-inch display
Use the meter control switches
to change settings. ( P.96)
1 Press or to select .
2 Press or to select and
“RCTA” then press and hold
.
WARNING
■Cautions regarding the use of
the function
The driver is solely responsible for
safe driving. A lways drive safely,
taking care to observe your sur-
roundings.
The RCTA function is only a sup-
plementary function which alerts
the driver that a vehicle is
approaching from the right or left
at the rear of the vehicle. As the
RCTA function may not function
correctly under certain condi-
tions, the driver’s own visual con-
firmation of safety is necessary.
Over reliance on this function may
lead to an accident resulting
death or serious injury.
NOTICE
■Before using the RCTA func-
tion
Do not place objects near the sen-
sors.
Setting the buzzer volume

2904-5. Using the driving support systems
HIGHLANDER_U
■Parking Support Brake
function (rear-crossing
vehicles) (if equipped)
Rear radar sensors are used to
detect approaching vehicles in
the detection area behind the
vehicle when backing up.
( P.302)
The Parking Support Brake can
be enabled/disabled on the
multi-information display. All of
the Parking Support Brake func-
tions (static objects and
rear-crossing vehicles) are
enabled/disabled simultane-
ously.
Use the meter control switches
to enable/disable the parking
support brake. (P.96)
1 Press or to select .
2 Press or to select
and then press .
When the Parking Support Brake is
disabled, the PKSB OFF indicator
( P.76) illuminates on the instru-
ment cluster.
To re-enable the system when it
was disabled, select on the
multi-information di splay, select
WARNING
■Limitations of the Parking
Support Brake system
Do not overly rely on the system,
as doing so may lead to an acci-
dent.
●The driver is solely responsible
for safe driving. Always drive
carefully, taking care to observe
your surroundings. The Parking
Support Brake system is
designed to provide support to
lessen the severity of collisions.
However, it may not operate in
some situations.
●The Parking Support Brake sys-
tem is not designed to stop the
vehicle completely. Additionally,
even if the system has stopped
the vehicle, it is necessary to
depress the brake pedal imme-
diately as brake control will be
canceled after approximately 2
seconds.
NOTICE
■If “PKSB Unavailable” is dis-
played on the multi-informa-
tion display and the PKSB
OFF indicator is flashing
If this message is displayed
immediately after the engine
switch is changed to ON, operate
the vehicle carefully, paying atten-
tion to your surr oundings. It may
be necessary to drive the vehicle
for a certain amount of time
before the system returns to nor-
mal. (If the system is not return to
normal after driv ing for a while,
clean the sensors and their sur-
rounding area on the bumpers.)
Enabling/Disabling the
Parking Support Brake

3004-5. Using the driving support systems
HIGHLANDER_U
■Situation in which the Parking
Support Brake function (static
objects) may not operate
When driving with the shift lever in
N.
■Intuitive parking assist buzzer
Regardless of whether the intuitive
parking assist system is enabled or
not ( P.277), if the Parking Support
Brake function (static objects) is
enabled ( P.290), the front or rear
sensors detect an object and brake
control is performed, the intuitive
parking assist buzzer will sound to
notify the driver of the approximate
distance to the object.
■Situations in which the Parking
Support Brake function (static
objects) may operate even if
there is no possibility of a colli-
sion
In some situations, such as the fol-
lowing, the Parking Support Brake
function (static objects) may operate
even though there is no possibility of
a collision.
●Vehicle surroundings
• When driving on a narrow road
• When driving on a gravel road or in an area with tall grass
• When driving toward a banner, flag, low-hanging branch or boom barrier (such as those used at rail-
road crossings, toll gates and
parking lots)
• When driving on a narrow path surrounded by a structure, such
as in a tunnel or on an iron bridge
• When parallel parking
• When there is a rut or hole in the surface of the road
• When driving on a metal cover (grating), such as those used for
drainage ditches
• When driving on a steep slope
• If a sensor is hit by a large amount of water, such as when driving on
a flooded road
●Weather
• If a sensor is covered with ice, snow, dirt, etc. (when cleared, the
system will return to normal)
• If heavy rain or water strikes a sensor
• When driving in inclement weather
such as fog, snow or a sandstorm
• When strong winds are blowing
●Other ultrasonic wave sources
• When vehicle horns, vehicle detectors, motorcycle engines, air
brakes of large vehicles, the clear-
ance sonar of other vehicles or
other devices which produce ultra-
sonic waves are near the vehicle
• If a sticker or an electronic compo- nent, such as a backlit license
plate (especially fluorescent type),
fog lights, fender pole or wireless
antenna is installed near a sensor
●Changes in the vehicle posture
• If the vehicle is significantly tilted
• If the front of the vehicle is raised
or lowered due to the carried load
• If the orientation of a sensor has
been changed due to a collision or
other impact
• If a sensor has been painted or covered with a sticker, etc.
■Situations in which the Parking
Support Brake function (static
objects) may not operate prop-
erly
In some situations, such as the fol-
lowing, this function may not oper-

3014-5. Using the driving support systems
HIGHLANDER_U
4
Driving
ate properly.
●Weather
• When a sensor or the area around a sensor is extremely hot or cold
• When strong winds are blowing
• If a sensor is covered with ice, snow, dirt, etc. (when cleared, the
system will return to normal)
• If heavy rain or water strikes a
sensor
• When driving in inclement weather
such as fog, snow or a sandstorm
• When the sensor is frozen (Once the sensor thaws, the system will
return to normal)
●Vehicle surroundings
• When an object that cannot be
detected is between the vehicle
and a detected object
• If an object such as a vehicle,
motorcycle, bicycle or pedestrian
cuts in front of th e vehicle or runs
out from the side of the vehicle
• The vehicle is approaching a tall or curved curb.
• On an extremely bumpy road, on
an incline, on gravel, or on grass.
• If objects draw too close to the sensor.
●Other ultrasonic waves sources
• When vehicle horns, vehicle detectors, motorcycle engines, air
brakes of large vehicles, the clear-
ance sonar of other vehicles or other devices which produce ultra-
sonic waves are near the vehicle
• If a sticker or an electronic compo-
nent, such as a backlit license
plate (especially fluorescent type),
fog lights, fender pole or wireless
antenna is installed near a sensor
●Changes in the vehicle posture
• If the vehicle is significantly tilted
• If the front of the vehicle is raised or lowered due to the carried load
• If the orientation of a sensor has been changed due to a collision or
other impact
• When equipment that may obstruct a sensor is installed, such
as a bumper protector (an addi-
tional trim strip, etc.), bicycle car-
rier, or snow plow
• If the suspension has been modi-
fied or tires of a size other than
specified ar e installed
• If a sensor has been painted or
covered with a sticker, etc.

3054-5. Using the driving support systems
HIGHLANDER_U
4
Driving
●When the distance between your
vehicle and metal objects, such as
a guardrail, wall, sign, or parked
vehicle, which may reflect electri-
cal waves toward the rear of the
vehicle, is short
●When there are spinning objects
near your vehicle such as the fan
of an air conditioning unit
●When water is splashed or
sprayed toward the rear bumper,
such as from a sprinkler
■Situations in which the Parking
Support Brake function
(rear-crossing vehicles) may
not operate properly
In some situations, such as the fol-
lowing, the radar sensors may not
detect an object and this function
may not operate properly
●Stationary objects
●When a sensor or the area around
a sensor is extremely hot or cold
●If the rear bumper is covered with
ice, snow, dirt, etc.
●If a sensor has been painted or
covered with a sticker, etc.
●When it is rainin g heavily or water
strikes the vehicle
●If the vehicle is significantly tilted
●When equipment that may
obstruct a sensor is installed, such
as a towing eyelet, bumper pro-
tector (an additional trim strip,
etc.), bicycle carrier, or snow plow
●If the suspension has been modi-
fied or tires of a size other than
specified are installed
●If the front of the vehicle is raised or lowered due to the carried load
●If an electronic component, such
as a backlit license plate (espe-
cially fluorescent type), fog lights,
fender pole or wireless antenna is
installed near a radar sensor
●If the orientation of a radar sensor
has been changed
●When multiple vehicles are
approaching with only a small gap
between each vehicle
●If a vehicle is approaching the rear
of your vehicle rapidly
●Situations in which the radar sen-
sor may not detect a vehicle
• When a vehicle approaches from
the right or left at the rear of the
vehicle while you are turning while
backing up
• When turning while backing up
• When backing out of a shallow angle parking spot
• When backing up on a slope with a sharp change in grade

3064-5. Using the driving support systems
HIGHLANDER_U• When a vehicle turns into the
detection area
Multi-information display
Driving mode select switch
Operate the driving mode select
switch forward or backward to
select the desired driving mode on
the multi-information display.
1 Normal mode
Provides an optimal balance of fuel
economy, quietness, and dynamic
performance. Suitable for normal
driving.
2Sport mode
Controls the transmission and
engine to provide quick, powerful
acceleration. This mode also
changes the steering feel, making it
suitable for when agile driving
response is desired, such as when
Driving mode select
switch
The driving modes can be
selected to suit the driving
and usage conditions.
Selecting a driving mode