maintenance TOYOTA HIGHLANDER HYBRID 2009 XU40 / 2.G User Guide

414 4-1. Maintenance and care
NOTICE
■To protect your vehicle’s painted surfaces
Do not use organic cleaners such as benzene or gasoline.
■ If the windshield washer nozzle become blocked
Contact your Toyota dealer. Do not try to clear it with a pin or other object.
This may damage the nozzle.
■ Cleaning the exterior lights
●Wash carefully. Do not use organic substances or scrub with a hard brush.
This may damage the surfaces of the lights.
● Do not apply wax on the surfaces of the lights.
Wax may cause damage to the lenses.
■ To prevent damage to the windshield wiper arms
When lifting the wiper arms away from the windshield, pull the driver side
wiper arm upward first, and repeat for the passenger side. When returning
the wipers to their original position, do so from the passenger side first.

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4-1. Maintenance and care
4
Maintenance and care
Cleaning and protecting the vehicle interior
The following procedures will help protect your vehicle's interior and
keep it in top condition:
■ Protecting the vehicle interior
Remove dirt and dust using a vacuum cleaner. Wipe dirty sur-
faces with a cloth dampened with lukewarm water.
■ Cleaning the leather areas
●Remove dirt and dust using a vacuum cleaner.
● Wipe any excess dirt and dust wi th a soft cloth dampened with
diluted detergent.
Use a diluted water solution of approximately 5% neutral wool deter-
gent.
● Wring out any excess water from the cloth and thoroughly
wipe off all remaining traces of detergent.
● Wipe the surface with a dry, soft cloth to remove any remain-
ing moisture. Allow the leather to dry in a shaded ventilated
area.
■ Synthetic leather areas
●Remove loose dirt using a vacuum cleaner.
● Apply a mild soap solution to the synthetic leather.
● Allow the solution to soak in for a few minutes. Remove the
dirt and wipe off the solution with a clean, damp cloth.

416 4-1. Maintenance and care
■Cleaning the inside of the rear windo w or left-side rear quarter window
Do not use glass cleaner to clean the rear window or left-side rear quarter
window, as this may cause damage to the rear window defogger heater
wires or antenna. Use a cloth dampened with lukewarm water to gently wipe
the windows clean. Wipe the windows in strokes running parallel to the
heater wires or antenna.
■ Caring for leather areas
Toyota recommends cleaning the interior of the vehicle at least twice a year
to maintain the quality of the vehicle's interior.
■ Shampooing the carpets
There are several commercial foaming-type cleaners available. Use a
sponge or brush to apply the foam. Rub in overlapping circles. Do not apply
water. Excellent results are obtained by keeping the carpet as dry as possi-
ble.
■ Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also
check the belts periodically for excessive wear, fraying or cuts.
CAUTION
■Water in the vehicle
●Do not splash or spill liquid on the floor, hybrid battery (traction battery) air
vents.
Doing so may cause the hybrid battery, electrical components, etc. to mal-
function or catch fire.
● Do not get any of the SRS components or wiring in the vehicle interior wet.
(→ P. 133)
Electrical malfunction may cause the airbags to deploy or not function
properly, resulting in death or severe injury.

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4-1. Maintenance and care
4
Maintenance and care
NOTICE
■
Cleaning detergents
Do not use organic substances such as benzene or gasoline, acidic or alka-
line solutions, dye, bleach or other detergent. Doing so may discolor the
vehicle interior or cause streaks or damage to painted surfaces.
■ Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration of
leather surfaces.
●Remove any dust or dirt on leather surfaces immediately.
● Do not expose the vehicle to direct sunlight for extended periods of time.
Park the vehicle in the shade, especially during summer.
● Do not place items made of vinyl, plastic, or that contain wax on the uphol-
stery, as they may stick to the leather surface if the vehicle interior heats
up significantly.
■ Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system may be damaged if water comes
into contact with electrical components under the floor of the vehicle, and
may also cause the body to rust.
■ Cleaning the inside of the rear wind ow or left-side rear quarter window
Be careful not to scratch or damage the heater wires or antenna.

418
4-2. Maintenance
Maintenance requirements
■Repair and replacement
It is recommended that genuine Toyota parts be used for repair to ensure
performance of each system. If non-Toyota parts are used in replacement or
if a repair shop other than a Toyota dealer performs repairs, confirm the war-
ranty coverage.
To ensure safe and economical driv ing, day-to-day care and regular
maintenance is essential. It is the owner’s responsibility to perform
regular checks. Toyota recommends the following maintenance.
■ General maintenance
General maintenance should be performed on a daily basis.
This can be done by yourself or by a Toyota dealer.
■ Scheduled maintenance
Scheduled maintenance should be performed at specified inter-
vals according to the maintenance schedule.
For details about maintenance items and schedules, refer to the
“Scheduled Maintenance Guide” or “Owner’s Manual Supplement”.
■ Do-it-yourself maintenance
You can perform some maintenance procedures yourself.
Please be aware that do-it-yourself maintenance may affect war-
ranty coverage.
The use of Toyota Repair Manuals is recommended.
For details about warranty coverage, see the separate “Owner’s
Warranty Information Booklet” or “Owner’s Manual Supplement”.

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4-2. Maintenance
4
Maintenance and care
■
Allow inspection and repairs to be performed by a Toyota dealer
●Toyota technicians are well-trained specialists and are kept up to date
with the latest service information. They are well informed about the
operations of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty coverage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly
take care of it.
CAUTION
■Warning in handling of 12-volt battery
●Engine exhaust, some of its constituents, and a wide variety of automobile
components contain or emit chemicals known to the State of California to
cause cancer and birth defects and other reproductive harm. Work in a
well ventilated area.
● Oils, fuels and fluids contained in vehicles as well as waste produced by
component wear contain or emit chemicals known to the State of Califor-
nia to cause cancer and birth defects or other reproductive harm. Avoid
exposure and wash any affected area immediately.
● 12-volt battery posts, terminals and related accessories contain lead and
lead compounds which are known to cause brain damage. Wash your
hands after handling. ( →P. 443)

420
4-2. Maintenance
General maintenance
Engine compartment
ItemsCheck points
12-volt battery Maintenance-free (→P. 443)
Brake fluid At the correct level? (→P. 442)
Engine/power control unit coolant At the correct level? ( →P. 439)
Engine oil At the correct level? (→P. 435)
Exhaust system No fumes or strange sounds?
Radiator/condenser/hoses Not blocked with foreign matter?
(
→P. 442)
Washer fluid At the correct level? (→P. 446)
Listed below are the general maintenance items that should be per-
formed at the intervals specified in the “Scheduled Maintenance
Guide” or “Owner’s Manual Supp lement”. It is recommended that
any problem you notice should be brought to the attention of your
Toyota dealer or qualifie d service shop for advice.

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4-2. Maintenance
4
Maintenance and care
Vehicle interior
ItemsCheck points
Accelerator pedal • Moves smoothly (without uneven
pedal effort or catching)?
Transmission “Park” mechanism • Can the vehicle be hold securely
on an incline with the shift lever in
P?
Brake pedal • Moves smoothly?
• Does it have appropriate clear-
ance and correct amount of free
play?
Brakes • Not pull to one side when
applied?
• Loss of brake effectiveness?
• Spongy feeling brake pedal?
• Pedal almost touches floor?
Head restraints • Move smoothly and lock
securely?
Indicators/buzzers • Function properly?
Lights • Do all the lights come on?
• Headlights aimed correctly?
Parking brake • Moves smoothly?
• Can hold the vehicle securely on
an incline?
Seat belts • Does the seat belt system oper-
ate smoothly?
• Are the belts undamaged?
Seats • Do the seat controls operate
properly?
Steering wheel • Moves smoothly?
• Has correct free play?
• No strange noises?

422 4-2. Maintenance
Vehicle exterior
ItemsCheck points
Door • Operate smoothly?
Engine hood • The lock system works properly?
Fluid leaks • Is there any leakage after park-
ing?
Tire • Inflation pressure is correct?
• Tire surfaces not worn or dam-
aged?
• Tires rotated according to the maintenance schedule?
• Wheel nuts are not loose?
CAUTION
■ If the hybrid system is operating
Turn the hybrid system off and ensure that there is adequate ventilation
before performing maintenance checks.

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4-2. Maintenance
4
Maintenance and care
Emission inspection and maintenance (I/M) programs
Some states have vehicle emission inspection programs which
include OBD (On Board Diagnosti cs) checks. The OBD system moni-
tors the operation of th e emission control system.
■If the malfunction indicator lamp comes on
The OBD system determines that a problem exists somewhere
in the emission control system. Your vehicle may not pass the I/
M test and may need to be repaired. Contact your Toyota dealer
to service the vehicle.
■ Your vehicle may not pass the I/M test:
●When the 12-volt battery is disconnected or discharged
Readiness codes that are se t during ordinary driving are
erased.
Also, depending on your driving habits, the readiness codes
may not be completely set.
● When the fuel tank cap is loose
The malfunction indicator lamp comes on as a temporary mal-
function and your vehicle may not pass the I/M test.
■ When the malfunction indicator lamp goes off after several
driving trips
The error code in the OBD system will not be cleared unless the
vehicle is driven 40 or more times.
■ If your vehicle does not pass the I/M test
Contact your Toyota dealer to prepare the vehicle for re-testing.