check engine TOYOTA HIGHLANDER HYBRID 2020 (in English) User Guide

3324-6. Driving tips
HIGHLANDER HV_U
NOTICE
■To prevent water damage
Take all necessary safety mea-
sures to ensure that water dam-
age to the hybrid battery (traction
battery), hybrid s ystem or other
components does not occur.
●Water entering the engine com-
partment may cause severe
damage to the hybrid system.
Water entering the interior may
cause the hybrid battery (trac-
tion battery) stowed under the
rear seats to short circuit.
●Water entering the hybrid trans-
mission will cause deterioration
in transmission quality. The mal-
function indicator may come on,
and the vehicle may not be driv-
able.
●Water can wash the grease
from wheel bearings, causing
rusting and premature failure,
and may also enter the hybrid
transmission case, reducing the
gear oil’s lubricating qualities.
■When you drive through
water
If driving through water, such as
when crossing shallow streams,
first check the depth of the water
and the bottom of the riverbed for
firmness. Drive slowly and avoid
deep water.
■Inspection after off-road driv-
ing
●Sand and mud that has accu-
mulated in bra ke drums and
around brake di scs may affect
braking efficiency and may
damage brake system compo-
nents.
●Always perform a maintenance
inspection aft er each day of
off-road driving that has taken
you through rough terrain, sand,
mud, or water. For scheduled
maintenance information, refer
to the “Scheduled Maintenance
Guide” or “Owner’s Manual
Supplement”.

3795-5. Using the other interior features
HIGHLANDER HV_U
5
Interior features
Luggage compartment
■When turning the power
outlets off
1 Turn the connected devices
off.
2 Press the AC120V switch to
turn the power outlets off.
3 Disconnect each plug from
the power outlets.
4 Close the lid of each power
outlet.
■The power outlet can be used
when
The READY indicato r is illuminated.
■Rules/regulations regarding
idling stop
The engine will start automatically to
charge the hybrid battery (traction
battery) if its charge becomes low.
In some municipalities, if the engine
starts while the vehicle is parked or
stopped, it may violate local rules or
regulations regarding idling stop and
you may be penalized. Make sure to
check the local rules and regula-
tions before using the power outlets
while the vehicle is parked or
stopped.
■Power outlets
●When connecting a device, make
sure that the total power con-
sumption of all devices connected
to the 120 VAC power outlets is less than 1500 W. If a device is
connected and the power con-
sumption is exce
eded, a protec-
tion circuit will cut the power
supply and the p ower outlets will
not be able to be used.
●Depending on the device to be
used, the current flow may be high
and the initial peak wattage may
exceed 1500 W.
In this case, the protection circuit
may operate, and the power out-
lets may not be able to be used.
●Depending on the connected
device, it may cause interference
with TV and radio broadcasts.
●The voltage of the power outlets
cannot be measured with a com-
mercially available electrical tes-
ter. If it is necessary to check the
voltage, have the vehicle
inspected by your Toyota dealer.
●While a power outlet is being
used, a cooling fan sound may be
heard from near a rear seat. This
does not indicate a malfunction.
■Devices which may not operate
correctly
The following 120 VAC devices may
not operate properly even if their
power consumption is less than
1500 W:
●Devices with high initial peak watt-
age
●Measuring devices that process
precise data
●Devices that require an extremely
stable power supply
●Devices that require a constant
power supply from the power out-
let, such as a device with a timer.
■When the 120 VAC power out-
lets cannot be used
If the AC120V switch is pressed but
the switch indicator does not illumi-
nate, the protection circuit may have
operated.
In this case, perform the appropriate
procedures as follows.

3805-5. Using the other interior features
HIGHLANDER HV_U
●Disconnect the plug of each
device from the power outlets,
check that the total power con-
sumption of all devices to be con-
nected to the power outlets is less
than 1500 W, reconnect the
devices and then press the
AC120V switch again.
●Disconnect the plug of each
device from the p ower outlets,
check that the devices are not
malfunctioning, reconnect the
devices and then press the
AC120V switch again.
●Check the charge of the hybrid
battery (traction battery) ( P. 1 1 7 ) .
If the charge is low, shift the shift
lever to P, allow the engine to run
to charge the hybrid battery (trac-
tion battery), and then press the
AC120V switch again.
●If the temperature inside the vehi-
cle is high, such as after the vehi-
cle has been park ed in the sun,
use the air conditioning system to
sufficiently vent ilate or cool the
interior, and then press the
AC120V switch again.
●If the vehicle has been stopped in
a cold area, to pro tect the hybrid
battery (traction battery), the
power outlets may not be able to
be used. In this case, drive the
vehicle for a while to warm up the
hybrid battery (traction battery),
and then press the AC120V
switch again.
If the power outlets cannot be used
even after performing the appropri-
ate procedures above, have the
vehicle inspected by your Toyota
dealer.
WA R N I N G
■For safe use
Observe the following precau-
tions.
Failure to do so may lead to an
accident, resulting in death or
serious injury.
●Do not use devices such as the
following when driving:
• Devices which cannot be prop- erly secured within the vehicle.
• Devices which may distract the driver and be a hindrance to
safe driving, such as a TV, DVD
player, etc.
• Unsecured devices which gen- erate heat, such as a toaster,
microwave, electric heater, elec-
tric kettle, coffee maker, etc., as
they may cause burns or a fire
in the case of sudden braking or
an accident.
• Devices which may fall under the pedals and prevent the
brake pedal from being
depressed.
●Do not use devic es which pro-
duce steam while the windows
are closed. Doing so may cause
the windows to fog up, reducing
visibility and making it difficult to
drive safely. Also, the steam
may damage or negatively
affect other devices.
●Do not connect a malfunctioning
device to a powe r outlet, as
doing so may cause the power
outlets to become inoperable.
●Do not disconnect the plug of a
device while your hands are wet
or insert a pin or other object
into the power ou tlet. Also, if a
liquid or snow is on the power
outlet, dry the outlet before
using it.
●Do not attempt to modify, disas-
semble or repair a power outlet.
Also, do not replace the 120
VAC inverter with a commer-
cially available one. For infor-
mation on repairs, contact your
Toyota dealer.

393
HIGHLANDER HV_U
6
6
Maintenance and care
Maintenance and care
.6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 394
Cleaning and protecting the vehicle interior ........... 397
6-2. Maintenance Maintenance requirements.................................. 400
General maintenance.. 402
Emission inspection and maintenance (I/M) pro-
grams ........................ 404
6-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 406
Hood ........................... 408
Positioning a floor jack .................................. 409
Engine compartment ... 410
12-volt battery ............. 416
Tires ............................ 418
Tire inflation pressure.. 430
Wheels ......... ...............432
Air conditioning filter .... 433
Cleaning the hybrid battery (traction battery) air intake
vents and filter ........... 435
Electronic key battery.. 438
Checking and replacing fuses.......................... 439
Headlight aim .............. 442Light bulbs ...................
443

4006-2. Maintenance
HIGHLANDER HV_U
6-2.Maintenance
■Repair and replacement
It is recommended that genuine
Toyota parts be used for repairs to
ensure performanc e of each sys-
tem. If non-Toyota parts are used in
replacement or if a repair shop other
than a Toyota dealer performs
repairs, confirm the warranty cover-
age.
■Allow inspection and repairs to
be performed by a Toyota
dealer
●Toyota technicians are
well-trained specialists and are
kept up to date with the latest ser-
vice information. They are well
informed about the operation of all
systems on your vehicle.
●Keep a copy of the repair order. It
proves that the maintenance that
has been performed is under war-
ranty coverage. If any problem
should arise while your vehicle is
under warranty, your Toyota
dealer will promptly take care of it.
General maintenance should be
performed on a daily basis. This
can be done by yourself or by a
Toyota dealer.
Scheduled maintenance should
be performed at specified inter-
vals according to the mainte-
nance schedule.
For details about maintenance
items and schedules, refer to the
“Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.
Maintenance require-
ments
To ensure safe and econom-
ical driving, day-to-day care
and regular maintenance
are essential. It is the
owner’s responsibility to
perform regular checks.
Toyota recommends the fol-
lowing maintenance:
WA R N I N G
■If your vehicle is not properly
maintained
Improper maintenance could
result in serious damage to the
vehicle and possible death or seri-
ous injury.
■Handling of the 12-volt bat-
tery
●Engine exhaust, some of its
constituents, and a wide variety
of automobile components con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects and
other reproductive harm. Work
in a well ventilated area.
●Oils, fuels and fluids contained
in vehicles as well as waste pro-
duced by component wear con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects or
other reproductive harm. Avoid
exposure and wash any
affected area immediately.
●12-volt battery posts, terminals
and related accessories con-
tain lead and lead compounds
which are known to cause brain
damage. Wash your hands after
handling. ( P.416)
General maintenance
Scheduled maintenance

4026-2. Maintenance
HIGHLANDER HV_U
General maintenance
Listed below are the general
maintenance items that
should be performed at the
intervals specified in the
“Owner’s Warranty Informa-
tion Booklet” or “Owner’s
Manual Supplement/Sched-
uled Maintenance Guide”. It
is recommended that any
problem you notice should
be brought to the attention
of your Toyota dealer or
qualified service shop for
advice.
WA R N I N G
■If the hybrid system is operat-
ing
Turn the hybrid system off and
ensure that there is adequate
ventilation before performing
maintenance checks.
Engine compartment
ItemsCheck points
Brake fluid
Is the brake fluid at
the correct level?
(  P.414)
Engine/power
control unit
coolant
Is the
engine/power con-
trol unit coolant at
the correct level?
( P.413)
Engine oil
Is the engine oil at
the correct level?
( P.410)
Exhaust sys-
temThere should not
be any fumes or
strange sounds.
Radiator/con-
denser
The radiator and
condenser should
be free from for-
eign objects.
( P.414)
Washer fluid
Is there sufficient
washer fluid?
( P.415)
Luggage compartment
ItemsCheck points
12-volt batteryCheck the connec-
tions. ( P.416)
Vehicle interior
ItemsCheck points
Accelerator
pedal
• The accelerator
pedal should
move smoothly
(without uneven
pedal effort or
catching).
Hybrid trans-
mission “Park”
mechanism
• When parked on a slope and the
shift lever is in P,
is the vehicle
securely
stopped?
ItemsCheck points

4046-2. Maintenance
HIGHLANDER HV_U
The OBD system determines
that a problem exists some-
where in the emission control
system. Your vehicle may not
pass the I/M test and may need
to be repaired. Contact your
Toyota dealer to service the
vehicle.
When the 12-volt battery is
disconnected or discharged
Readiness codes that are set
during ordinary driving are erased.
Also, depending on your driving
habits, the readiness codes may
not be completely set.
When the fuel tank cap is
loose
Vehicle exterior
ItemsCheck points
Doors
• Do the doors
operate
smoothly?
Engine hood
• Does the engine hood lock system
work properly?
Fluid leaks
• There should not be any signs of
fluid leakage
after the vehicle
has been parked.
Tires
• Is the tire infla-tion pressure
correct?
• The tires should not be damaged
or excessively
worn.
• Have the tires been rotated
according to the
maintenance
schedule?
• The wheel nuts should not be
loose.
Windshield
wipers/rear
window wiper
• The wiper blades should not show
any signs of
cracking, split-
ting, wear, con-
tamination or
deformation.
• The wiper blades should clear the
windshield/rear
window without
streaking or skip-
ping.
Emission inspection
and maintenance (I/M)
programs
Some states have vehicle
emission inspection pro-
grams which include OBD
(On Board Diagnostics)
checks. The OBD system
monitors the operation of
the emission control sys-
tem.
If the malfunction indica-
tor lamp comes on
Your vehicle may not pass
the I/M test in the follow-
ing situations:

4106-3. Do-it-yourself maintenance
HIGHLANDER HV_U
Engine coolant reservoir ( P.413)
Fuse boxes ( P.439)
Engine oil filler cap ( P.411)
Engine oil level dipstick ( P.411)
Brake fluid reservoir ( P.414)
Washer fluid tank ( P.415)
Electric cooling fan
Condenser ( P.414)
Radiator ( P.414)
Power control unit coolant reservoir ( P.414)
■12-volt battery
 P. 4 1 6
With the engine at operating
temperature and turned off,
check the oil level on the dip-
Engine compar tment
Components
Checking and adding the
engine oil

4116-3. Do-it-yourself maintenance
HIGHLANDER HV_U
6
Maintenance and care
stick.
■Checking the engine oil
1 Park the vehicle on level
ground. After warming up the
engine and turning off the
hybrid system, wait more
than 5 minutes for the oil to
drain back into the bottom of
the engine.
2 Holding a rag under the end,
pull the dipstick out.
3 Wipe the dipstick clean.
4 Reinsert the dipstick fully.
5 Holding a rag under the end,
pull the dipstick out and
check the oil level.
Low
Normal
Excessive
The shape of the dipstick may differ depending on the type of vehicle or
engine.
6
Wipe the dipstick and reinsert
it fully.
■Checking the oil type and
preparing the item needed
Make sure to check the oil type
and prepare the items needed
before adding oil.
 Engine oil selection
P.508
 Oil quantity (Low  Full)
1.6 qt. (1.5 L, 1.3 Imp. qt.)
 Item
Clean funnel
■Adding engine oil
If the oil level is below or near
the low level mark, add engine
oil of the same type as that
already in the engine.
1 Remove the oil filler cap by
turning it counterclockwise.
2 Add engine oil slowly, check-
ing the dipstick.
3 Install the oil filler cap by
turning it clockwise.
■Engine oil consumption
A certain amount of engine oil will

4126-3. Do-it-yourself maintenance
HIGHLANDER HV_Ube consumed while driving. In the
following situatio
ns, oil consump-
tion may increase, and engine oil
may need to be refilled in between
oil maintenance intervals.
●When the engine is new, for
example directly after purchasing
the vehicle or after replacing the
engine
●If low quality oil or oil of an inap-
propriate viscosity is used
●When driving at high engine
speeds or with a heavy load,
when towing, or when driving
while accelerating o r decelerating
frequently
●When leaving the engine idling for
a long time, or wh en driving fre-
quently through heavy traffic
■After changing the engine oil
The engine oil maintenance data
should be reset. Perform the follow-
ing procedures:
4.2-inch display
1 Press or of the meter
control switch to select .
2 Press or of the meter
control switch, select and
then press and hold .
3 Press or of the meter
control switch, se lect “Oil Mainte-
nance” and then press .
4 Select “Yes” and press .
5 A message will be displayed on
the multi-information display
when the reset procedure has
been completed.
7-inch display
1 Press or of the meter
control switch to select .
2 Press or of the meter
control switch, select and
then press and hold . 3
Press or of the meter
control switch, select “Oil Mainte-
nance” and then press .
4 Select “Yes” and press .
5 A message will be displayed on
the multi-inform ation display
when the reset procedure has
been completed.
WA R N I N G
■Used engine oil
●Used engine oil contains poten-
tially harmful contaminants
which may cause skin disorders
such as inflammation and skin
cancer, so care should be taken
to avoid prolonged and
repeated contact. To remove
used engine oil from your skin,
wash thoroughly with soap and
water.
●Dispose of used o il and filters
only in a safe and acceptable
manner. Do not dispose of used
oil and filters in h ousehold trash,
in sewers or onto the ground.
Call your Toyota dealer, service
station or auto parts store for
information concerning recy-
cling or disposal.
●Do not leave used engine oil
within the reach of children.
NOTICE
■To prevent serious engine
damage
Check the oil le vel on a regular
basis.
■When replacing the engine oil
●Be careful not to spill engine oil
on the vehicle components.
●Avoid overfilling, or the engine
could be damaged.