ESP TOYOTA HIGHLANDER HYBRID 2020 (in English) Owner's Manual

1663-4. Adjusting the steering wheel and mirrors
HIGHLANDER HV_U
*: If equipped
The height of the rear view mir-
ror can be adjusted to suit your
driving posture.
Adjust the height of the rear
view mirror by moving it up and
down.
Manual anti-glare inside rear
view mirror
Reflected light from the head-
lights of vehicles behind can be
reduced by operating the lever.
Normal position
Anti-glare position
Auto anti-glare inside rear
view mirror
Responding to the level of
brightness of the headlights of
vehicles behind, the reflected
light is automatically reduced.
Turn the automatic anti-glare
function mode on/off
When the automatic anti-glare func-
tion is in ON mode, the indicator
illuminates. The func tion will set to
ON mode each time the power
switch is turned to ON.
Pressing the button turns the func-
tion to OFF mode. (The indicator
also turns off.)
Inside rear view mir-
ror*
The rear view mirror’s posi-
tion can be adjusted to
enable sufficient confirma-
tion of the rear view.
Adjusting the height of
rear view mirror
WA R N I N G
■Caution while driving
Do not adjust the position of the
mirror while driving.
Doing so may lead to mishandling
of the vehicle and cause an acci-
dent, resulting in death or serious
injury.
Anti-glare function

1673-4. Adjusting the steering wheel and mirrors
HIGHLANDER HV_U
3
Before driving
■To prevent sensor error (vehi-
cles with auto ant i-glare inside
rear view mirror)
To ensure that the sensors operate
properly, do not touch or cover
them.
*: If equipped
Digital Rear view Mir-
ror*
The Digital Rearview Mirror
is a system that uses the
camera on the rear of the
vehicle and displays its
image on the display of the
Digital Rearview Mirror.
The Digital Rearview Mirror
can be changed between
optical mirror mode and dig-
ital mirror mode by operat-
ing the lever.
The Digital Rearview Mirror
allows the driver to see the
rear view despite obstruc-
tions, such as the head
restraints or luggage, ensur-
ing rear visibility. Also, the
rear seats are not displayed
and privacy of the passen-
gers is enhanced.
WA R N I N G
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.
■Before using the Digital Rear-
view Mirror
●Make sure to adjust the mirror
before driving. ( P.169)
• Change to optical mirror mode and adjust the position of the
Digital Rearview Mirror so that
the area behind your vehicle
can be viewed properly.

1703-4. Adjusting the steering wheel and mirrors
HIGHLANDER HV_UThe icons will be displayed.
2
Press the menu button
repeatedly and select the
item you want to adjust.
3 Press or to
change the setting.
The icons will disapp ear if a button
is not operated fo r approximately 5
seconds or more.*: This is a functi on for the optical
mirror mode, however, the setting
can also be changed while using
the digital mirror mode.
■Enabling/disabling the
automatic anti-glare func-
tion (optical mirror mode)
The automatic anti-glare func-
tion in the optical mirror mode
can be enabled/disabled. The
setting can be changed in both
the digital mirror mode and the
optical mirror mode.
When using the digital mirror
mode
 P.169
When using the optical mirror
mode
1 Press the menu button.
The icons will be displayed.
2Press the menu button
repeatedly and select .
IconsSettings
Select to adjust the bright-
ness of the display.
Select to adjust the area
displayed up/down.
Select to adjust the area
displayed to the left/right.
Select to adjust the angle of
the displayed image.
Select to zoom in/out the
displayed image.
Select to enable/disable the
automatic anti-glare func-
tion.
*
Responding to the bright-
ness of the headlights of
vehicles behind, the
reflected light is automati-
cally adjusted.
The automatic anti-glare
function is enabled each
time the power switch is
changed to ON.
IconsSettings

1713-4. Adjusting the steering wheel and mirrors
HIGHLANDER HV_U
3
Before driving
The setting display will be dis-
played.
3 Press or to
enable (“ON”)/disable
(“OFF”) the automatic
anti-glare function.
The icons will disapp ear if a button
is not operated fo r approximately 5
seconds or more.
■Adjusting the display (digital
mirror mode)
●If the displayed image is adjusted,
it may appear distorted. This is not
a malfunction.
●If the brightness of the Digital
Rearview Mirror is set too high, it
may cause eye strain. Adjust the
Digital Rearvie w Mirror to an
appropriate brightness. If your
eyes become tired, change to
optical mirror mode.
●The brightness of the Digital Rear-
view Mirror will ch ange automati-
cally according to the brightness
of the area in fron t of your vehicle.
■To prevent the light sensors
from malfunctioning
To prevent the light sensors from
malfunctioning, do not touch or
cover them.
WA R N I N G
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.
■While driving
●Do not adjust the position of the
Digital Rearview Mirror or adjust
the display settings while driv-
ing.
Stop the vehicle and operate
the Digital Rearview Mirror con-
trol switches.
Failure to do so may cause a
steering wheel operation error,
resulting in an unexpected acci-
dent.
●Always pay attention to the
vehicle’s surroundings.
The size of the vehicles and other
objects may look different when in
digital mirror mode and optical
mirror mode.
When backing up, make sure to
directly check the safety of the
area around your vehicle, espe-
cially behind the vehicle.
Additionally, if a vehicle
approaches from the rear in the
dark, such as at night, the sur-
rounding area may appear dim.
■To prevent causes of fire
If the driver continues using the
Digital Rearview Mirror while
smoke or odor comes from the
mirror, it may result in fire. Stop
using the system immediately and
contact your Toyota dealer.

1803-5. Opening, closing the windows and moon roof
HIGHLANDER HV_U5
Release the power window
switch for a m oment, resume
pushing the switch in the
one-touch opening direction, and
hold it there for a pproximately 4
seconds or more.
6 Pull and hold the power window
switch in the one-touch closing
direction again. After the door
window is completely closed,
continue holding the switch for a
further 1 second or more.
If you release the switch while the
window is moving, start again from
the beginning.
If the window reverses and cannot
be fully closed or opened, have the
vehicle inspected by your Toyota
dealer.
■Door lock linked window opera-
tion
●The power windows can be
opened and closed using the
mechanical key.
* (  P.490)
●The power windows can be
opened using the wireless remote
control.
* ( P.131)
*: These settings must be custom-
ized at your Toyota dealer.
■Power windows open warning
buzzer
A buzzer sounds and a message is
shown on the multi -information dis-
play when the power switch is
turned off and the driver’s door is
opened with the power windows
open.
■Customization
Some functions can be customized.
(  P.526)
WA R N I N G
Observe the following precau-
tions.
Failing to do so may result in
death or serious injury.
■Closing the windows
●The driver is responsible for all
the power window operations,
including the operation for the
passengers. In order to prevent
accidental operation, especially
by a child, do not let a child
operate the power windows. It is
possible for children and other
passengers to have body parts
caught in the power window.
Also, when ridin g with a child, it
is recommended to use the win-
dow lock switch. (
P.181)
●Check to make sure that all pas-
sengers do not have any part of
their body in a pos ition where it
could be caught when a window
is being operated.
●When using the wireless remote
control or mechanical key and
operating the power windows,
operate the power window after
checking to make sure that
there is no poss ibility of any
passenger having any of their
body parts caug ht in the win-
dow. Also do not let a child
operate window by the wireless
remote control or mechanical
key. It is possib le for children
and other passengers to get
caught in the power window.
●When exiting the vehicle, turn
the power switch off, carry the
key and exit the vehicle along
with the child. There may be
accidental operation, due to
mischief, etc., that may possibly
lead to an accident.

1833-5. Opening, closing the windows and moon roof
HIGHLANDER HV_U
3
Before driving
2 Press and hold the “CLOSE”
switch.*1
The moon roof will close, reopen
and pause for approximately 10 sec-
onds.
*2 Then it will close again, tilt
up and pause for approximately 1
second. Finally, it will tilt down, open
and close.
3 Check to make sure that the
moon roof is completely closed
and then release the switch.
●If the moon roof tilts down but then
tilts back up
1 Stop the vehicle.
2 Press and hold the “UP” switch
*1
until the moon r oof moves into
the tilt up position and stops.
3 Release the “UP” switch once
and then press and hold the “UP”
switch again.
*1
The moon roof will pause for
approximately 10 se conds in the tilt
up position.
*2 Then it will adjust
slightly and pause for approximately
1 second. Finally, it will tilt down,
open and close.
4 Check to make sure that the
moon roof is completely closed
and then release the switch.
*1: If the switch is released at the
incorrect time, t he procedure will
have to be performed again from
the beginning.
*2: If the switch is re leased after the
above mentioned 10 second
pause, automati c operation will
be disabled. In that case, press
and hold the “CLOSE” or “UP”
switch, and the mo on roof will tilt
up and pause for approximately 1
second. Then it will tilt down,
open and close. Check to make
sure that the moon roof is com-
pletely closed an d then release
the switch.
If the moon roof do es not fully close even after perfo
rming the above
procedure correctly, have the vehi-
cle inspected by your Toyota dealer.
■Moon roof open warning buzzer
A buzzer sounds and a message is
shown on the multi-information dis-
play when the power switch is
turned off and the driver’s door is
opened with the moon roof open.
■Customization
Some functions can be customized.
(  P.526)
WA R N I N G
Observe the following precau-
tions.
Failing to do so may cause death
or serious injury.
■Opening the moon roof
●Do not allow any passengers to
put their hands or heads outside
the vehicle while it is moving.
●Do not sit on top of the moon
roof.
■Opening and closing the
moon roof
●The driver is responsible for
moon roof opening and closing
operations.
In order to prevent accidental
operation, especially by a child,
do not let a child operate the
moon roof. It is possible for chil-
dren and other passengers to
have body parts caught in the
moon roof.

1873-5. Opening, closing the windows and moon roof
HIGHLANDER HV_U
3
Before driving
3 Slide the shade switch forward
and hold it.*
The shade will close then reopen
and pause for appro ximately10 sec-
onds. Then it will close.
4 Check to make sure that the
shade is completely closed and
then release the switch.
*: If the switch is released at the
incorrect time, the procedure will
have to be performed again from
the beginning.
If the shade continues to close but
then reopens slightly even after per-
forming the above procedure cor-
rectly, have the vehicle inspected by
your Toyota dealer.
■Panoramic moon roof open
warning buzzer
A buzzer sounds and a message is
shown on the multi -information dis-
play when the power switch is
turned off and the driver’s door is
opened with the panoramic moon
roof open.
WA R N I N G
Observe the following precau-
tions.
Failing to do so m ay cause death
or serious injury.
■Opening and closing the elec-
tronic sunshade
●Check to make sure that all pas-
sengers do not have any part of
their body in a position where it
could be caught when the elec-
tronic sunshade is being oper-
ated.
●Do not let a ch ild operate the
electronic sunshade. Closing
the electronic sunshade on
someone can cau se death or
serious injury.
■Opening the panoramic moon
roof
●Do not allow any passengers to
put their hands or heads outside
the vehicle while it is moving.
●Do not sit on top of the pan-
oramic moon roof.
■Opening and closing the pan-
oramic moon roof
●The driver is responsible for
panoramic moon roof opening
and closing operations. In order
to prevent accidental operation,
especially by a child, do not let a
child operate the panoramic
moon roof. It is possible for chil-
dren and other passengers to
have body parts caught in the
panoramic moon roof.

1914-1. Before driving
HIGHLANDER HV_U
4
Driving
slippery.
●Drive carefully whe n it starts to
rain, because the road surface will
be especially slippery.
●Refrain from high speeds when
driving on an expressway in the
rain, because there may be a
layer of water between the tires
and the road surface, preventing
the steering and brakes from
operating properly.
■ECO Accelerator Guidance
(  P.94, 104)
It is easier to drive in an Eco-friendly
manner by driving while referring to
the ECO Accelerator Guidance dis-
play. Also, by using the ECO Accel-
erator Guidance it is easier to
increase the “Eco Score” evaluation.
●When starting off:
While staying within the ECO
Accelerator Guidance range,
gradually depress the accelerator
pedal and accelerate to the
desired speed. If excessive accel-
eration is avoid ed, the “Start”
score will increase.
●When driving:
After accelerating to the desired
speed, release the accelerator
pedal and drive at a stable speed
within the ECO Ac celerator Guid-
ance range. By keeping the vehi-
cle within the ECO Accelerator
Guidance range, the “Cruise”
score will increase.
●When stopping:
When stopping the vehicle, early
releasing the accelerator pedal
will cause the “Stop” score to
increase.
■Restraining the hybrid system
output (Brake Override System)
●When the accelerator and brake
pedals are depressed at the same
time, the hybrid system output
may be restrained.
●A warning messag e is displayed
on the multi-information display
and head-up display (if equipped) while the system is operating.
■Restraining sudden start
(Drive-Start Control)
●When the following unusual oper-
ation is performed, the hybrid sys-
tem output may b
e restrained.
• When the shift lever is shifted from R to D, D to R, N to R, P to D, or P
to R (D includes S) with the accel-
erator pedal depressed, a warning
message appears on the
multi-information display and
head-up display (i f equipped). If a
warning message is shown on the
multi-information display and
head-up display (if equipped),
read the message and follow the
instructions.
• When the accelerator pedal is depressed too much while the
vehicle is in reverse.
●While Drive-Start Control is being
activated, your v ehicle may have
trouble escaping from the mud or
fresh snow. In such case, deacti-
vate TRAC ( P.320) to cancel
Drive-Start Cont rol so that the
vehicle may become able to
escape from the mud or fresh
snow.
●AWD models: Drive-Start Control
does not work when Trail Mode is
turned on.
■Breaking in your new Toyota
To extend the life of the vehicle,
observing the following precautions
is recommended:
●For the first 200 miles (300 km):
Avoid sudden stops.
●For the first 500 miles (800 km):
Do not tow a trailer.
●For the first 600 miles (1000 km):
• Do not drive at extremely high speeds.
• Avoid sudden acceleration.
• Do not drive continuously in low gears.
• Do not drive at a constant speed for extended periods.

1924-1. Before driving
HIGHLANDER HV_U
■Operating your vehicle in a for-
eign country
Comply with the re levant vehicle
registration laws and confirm the
availability of the correct fuel.
(  P.507)
■Eco-friendly driving
 P. 9 0
WA R N I N G
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■When starting the vehicle
Always keep your foot on the
brake pedal while stopped with
the “READY” indi cator is illumi-
nated. This prevents the vehicle
from creeping.
■When driving the vehicle
●Do not drive if y ou are unfamil-
iar with the location of the brake
and accelerator pedals to avoid
depressing the wrong pedal.
• Accidentally depressing the accelerator pedal instead of the
brake pedal will result in sudden
acceleration that may lead to an
accident.
• When backing up, you may twist your body around, leading to a
difficulty in operating the pedals.
Make sure to operate the pedals
properly.
• Make sure to keep a correct driving posture even when mov-
ing the vehicle only slightly. This
allows you to depress the brake
and accelerator pedals properly.
• Depress the brake pedal using your right foot. Depressing the
brake pedal using your left foot
may delay respon se in an emer-
gency, resulting in an accident.
●The driver should pay extra
attention to pedestrians when
the vehicle is powered only by
the electric motor (traction
motor). As there is no engine
noise, the pedestrians may mis-
judge the vehicle’s movement.
Even though the vehicle is
equipped with the acoustic vehi-
cle alerting system, drive with
care as pedestri ans in the vicin-
ity may still not n otice the vehi-
cle if the surrounding area is
noisy.
●Do not drive the vehicle over or
stop the vehicle near flammable
materials.
The exhaust system and
exhaust gases can be
extremely hot. These hot parts
may cause a fire i f there is any
flammable material nearby.
●During normal driving, do not
turn off the hybrid system. Turn-
ing the hybrid s ystem off while
driving will not cause loss of
steering or braking control, how-
ever, power assist to the steer-
ing will be lost. This will make it
more difficult to steer smoothly,
so you should pull over and stop
the vehicle as soon as it is safe
to do so.
In the event of a n emergency,
such as if it becomes impossible
to stop the vehicle in the normal
way:
P. 4 5 2
●Use engine braking (downshift)
to maintain a safe speed when
driving down a steep hill.
Using the brakes continuously
may cause the brakes to over-
heat and lose effectiveness.
(
P.220)
●Do not adjust the positions of
the steering wheel, the seat, or
the inside or outside rear view
mirrors while driving.
Doing so may result in a loss of
vehicle control.

2034-1. Before driving
HIGHLANDER HV_U
4
Driving
WA R N I N G
■Trailer towing precautions
To tow a trailer safely, use
extreme care and drive the vehi-
cle in accordance with the trailer’s
characteristics and operating con-
ditions. Failure to do so could
cause an accident resulting in
death or serious injury. Vehicle
stability and braking performance
are affected by trailer stability,
brake setting and performance,
and the hitch. Your vehicle will
handle different ly when towing a
trailer.
■To avoid accident or injury
●Do not exceed the TWR,
unbraked TWR, GCWR, GVWR
or GAWR.
●If the gross trailer weight is over
2000 lb. (900 kg), a sway con-
trol device with sufficient capac-
ity is required.
●Adjust the tongue weight within
the appropriate range. Place
heavier loads as close to the
trailer axle as possible.
●Do not exceed 65 mph (104
km/h), the posted towing speed
limit or the speed limit for your
trailer as set fort h in your trailer
owner’s manual, whichever is
lowest. Slow down sufficiently
before making a turn, in cross
winds, on wet or slippery sur-
face, etc. to help avoid an acci-
dent. If you experience a
vehicle-trailer instability from
reducing a certain speed, slow
down and make sure you keep
your vehicle speed under the
speed of which you experience
the instability.
●Do not make jerk y, abrupt or
sharp turns.
●Do not apply t he brakes sud-
denly as you may skid, resulting
in jack kn ifin g a nd los s o f ve hic le
control. This is especially true
on wet or slippery surfaces.
●Do not exceed the trailer hitch
assembly weight, gross vehicle
weight, gross axle weight and
trailer tongue weight capacities.
●Do not use the following sys-
tems when trailer towing.
• Dynamic radar cruise control with full-speed range
• LTA (Lane Tracing Assist)
• PCS (Pre-Collision System)
• BSM (Blind Spot Monitor)
●Slow down and downshift
before descending steep or long
downhill grades. Do not make
sudden downshifts while
descending steep or long down-
hill grades.
●Vehicle-trailer instability is more
likely on steep long downhills.
Before descending steep or
long downhill grades, slow
down and downshift. Do not
make sudden downshifts when
descending steep or long down-
hill grades. Avoid holding the
brake pedal down too long or
applying the brakes too fre-
quently. This could cause the
brakes to overheat and result in
reduced braking efficiency.
●Do not tow a trailer when the
compact spare tire is installed
on your vehicle.
■When towing a trailer
Toyota recommends trailers with
brakes that conform to any appli-
cable federal and s tate/provincial
regulations.