engine TOYOTA HIGHLANDER HYBRID 2021 (in English) Owner's Guide

2964-5. Using the driving support systems
HIGHLANDER HV_Uplay may be displayed abnormally,
or objects, such as a wall, may not
be detected.
●A sensor is covered in any way.
●When a sensor or the area around
a sensor is extremely hot or cold.
●On an extremely bumpy road, on
an incline, on gravel, or on grass.
●The vicinity of the vehicle is noisy
due to vehicle horns, motorcycle
engines, air brakes of large vehi-
cles, or other l
oud noises produc-
ing ultrasonic waves.
●There is another vehicle equipped
with parking assist sensors in the
vicinity.
●A sensor is coated with a sheet of
spray or heavy rain.
●If a sensor is hit by a large amount
of water, such as when driving on
a flooded road.
●If the vehicle is sig nificantly tilted.
●The vehicle is approaching a tall
or curved curb.
●If objects draw too close to the
sensor.
■Objects which may not be prop-
erly detected
The shape of the object may pre-
vent the sensor from detecting it.
Pay particular attention to the follow-
ing objects:
●Wires, fences, ropes, etc.
●Cotton, snow and other materials
that absorb sound waves
●Sharply-angled objects
●Low objects
●Tall objects with upper sections
projecting outwards in the direc-
tion of your vehicle
People may not be detected if they
are wearing certain types of cloth-
ing.
■Adjusting the buzzer vol-
ume
The buzzer volume can be
adjusted on the multi-informa-
tion display.
Use the meter control switches
to change settings. ( P.107)
1 Press or to select .
2 Press or to select and
then press and hold .
3 Select the volume and then
press .
Each time the switch is pressed,
the volume level will change
between 1, 2, and 3.
■Muting a buzzer temporarily
A mute button will be displayed
on the multi-information display
when an object is detected. To
mute the buzzer, press .
Mute will be canceled automati-
cally in the following situations:
 When the shift lever is
changed.
 When the vehicle speed
exceeds a certain speed.
 When there is malfunction in
a sensor or the system is tem-
porarily unavailable.
 When the operating function
is disabled manually.
 When the power switch is
turned off.
Setting the buzzer volume

3164-5. Using the driving support systems
HIGHLANDER HV_Umaterials that are poor reflectors
of ultrasonic waves
●Objects which are not perpendicu-
lar to the ground, are not perpen-
dicular to the traveling direction of
the vehicle, are uneven or are
waving
●Low objects
●Thin objects such as wires,
fences, ropes and signposts
●Objects that are e
xtremely close
to the bumper
●Sharply-angled objects
●Tall objects with upper sections
projecting outwards in the direc-
tion of your vehicle
■Situation in which the Parking
Support Brake function (static
objects) may not operate
When driving with th e shift lever in
N.
■Intuitive parking assist buzzer
Regardless of whether the intuitive
parking assist syste m is enabled or
not ( P.293), if the Parking Support
Brake function (static objects) is
enabled ( P.306), the fr ont or rear
sensors detect an object and brake
control is perform ed, the intuitive
parking assist buzze r will sound to
notify the driver of the approximate
distance to the object.
■Situations in which the Parking
Support Brake function (static
objects) may op erate even if
there is no possibility of a colli-
sion
In some situations, such as the fol-
lowing, the Parking Support Brake
function (static objects) may operate
even though there is no possibility of
a collision.
●Vehicle surroundings
• When driving on a narrow road • When driving on a gravel road or
in an area with tall grass
• When driving toward a banner, flag, low-hanging branch or boom
barrier (such as those used at rail-
road crossings, toll gates and
parking lots)
• When driving on a narrow path
surrounded by a structure, such
as in a tunnel or on an iron bridge
• When parallel parking
• When there is a rut or hole in the
surface of the road
• When driving on a metal cover
(grating), such as those used for
drainage ditches
• When driving on a steep slope
• If a sensor is hit by a large amount
of water, such as when driving on
a flooded road
●Weather
• If a sensor is covered with ice,
snow, dirt, etc. (when cleared, the
system will return to normal)
• If heavy rain or water strikes a
sensor
• When driving in inclement weather such as fog, snow or a sandstorm
• When strong winds are blowing
●Other ultrasonic wave sources
• When vehicle horns, vehicle
detectors, motorcycle engines, air
brakes of large vehicles, the clear-
ance sonar of ot her vehicles or

3174-5. Using the driving support systems
4
Driving
HIGHLANDER HV_Uother devices which produce ultra-
sonic waves are near the vehicle
• If a sticker or an electronic compo-
nent, such as a backlit license
plate (especially fluorescent type),
fog lights, fender pole or wireless
antenna is insta lled near a sensor
●Changes in the vehicle posture
• If the vehicle is significantly tilted
• If the front of the vehicle is raised or lowered due to the carried load
• If the orientation of a sensor has been changed due t o a collision or
other impact
• If a sensor has been painted or covered with a sticker, etc.
■Situations in which the Parking
Support Brake function (static
objects) may not operate prop-
erly
In some situations, such as the fol-
lowing, this function may not oper-
ate properly.
●Weather
• When a sensor or the area around
a sensor is extremely hot or cold
• When strong winds are blowing
• If a sensor is covered with ice, snow, dirt, etc. (when cleared, the
system will return to normal)
• If heavy rain or water strikes a sensor
• When driving in inclement weather such as fog, snow or a sandstorm
• When the sensor is frozen (Once the sensor thaws, the system will
return to normal)
●Vehicle surroundings
• When an object that cannot be detected is between the vehicle
and a detected object
• If an object such as a vehicle, motorcycle, bicycle or pedestrian
cuts in front of the vehicle or runs
out from the side of the vehicle
• The vehicle is approaching a tall or curved curb.
• On an extremely bumpy road, on an incline, on gravel, or on grass.
• If objects draw too close to the
sensor.
●Other ultrasonic waves sources
• When vehicle horns, vehicle detectors, motorcycle engines, air
brakes of large vehicles, the clear-
ance sonar of ot her vehicles or
other devices which produce ultra-
sonic waves are near the vehicle
• If a sticker or an electronic compo- nent, such as a backlit license
plate (especially fluorescent type),
fog lights, fender pole or wireless
antenna is installed near a sensor
●Changes in the v ehicle posture
• If the vehicle is significantly tilted
• If the front of the v ehicle is raised
or lowered due to the carried load
• If the orientation of a sensor has been changed due to a collision or
other impact
• When equipment that may obstruct a sensor is installed, such
as a bumper protector (an addi-
tional trim strip, etc.), bicycle car-
rier, or snow plow
• If the suspension has been modi- fied or tires of a size other than
specified are installed
• If a sensor has been painted or
covered with a sticker, etc.

3244-5. Using the driving support systems
HIGHLANDER HV_U
■Trail Mode
●Trail Mode is intended for use
when driving on bumpy roads. Do
not turn the switch on in other situ-
ations.
●Trail Mode controls the vehicle so
that it can use the maximum
amount of drive force when driving
on bumpy roads. As a result, fuel
efficiency may diminish when
compared to driving with Trail
Mode off.
●If Trail Mode is continuously used
for a long period of time, the load
on related parts increases and the
system may be un able to operate
effectively.
■When Trail Mode is canceled
In the following situations, Trail
Mode is automatically canceled
even if it is turned on.
●When the driving mode is
changed (P.322)
●When the power switch is turned
off
■During Trail Mode operation
The following types of situations
may occur, but they are not malfunc-
tions.
●Vibrations may be felt throughout
the vehicle or steering wheel
●Operating noise may be heard
from the engine compartment
■When an inspection at your
Toyota dealer is necessary
In the following si tuations, the sys- tem may be malf
unctioning. Have
the vehicle inspected by your Toyota
dealer immediately.
●When the slip indicator illuminates
while Trail Mode is on
●When the Trail Mode indicator
does not illuminat e even though
the Trail Mode switch is pressed

3274-5. Using the driving support systems
4
Driving
HIGHLANDER HV_U
■Turning off both TRAC, VSC
and Trailer Sway Control sys-
tems
To turn the TRAC, VSC and Trailer
Sway Control systems off, press
and hold the switch for more
than 3 seconds while the vehicle is
stopped.
The VSC OFF indicator light will
come on and the “Traction Control
Turned OFF” will be shown on the
multi-information display.
*
Press the switch again to turn
the system back on.
*: On vehicles with PCS (Pre-Colli- sion System), PCS will also be
disabled (only Pre-Collision warn-
ing is available). The PCS warning
light will come on and a message
will be display ed on the
multi-informat ion display.
(  P.249)
■When the message is dis-
played on the multi-information
display showing that TRAC has
been disabled even if the
switch has not been pressed
TRAC is temporary deactivated. If
the information continues to show,
contact your Toyota dealer.
■Operating conditions of
hill-start assist control
When the following four conditions
are met, the hill-start assist control
will operate:
●The shift lever is in a position
other than P or N (when starting
off forward/backward on an
upward incline)
●The vehicle is stopped
●The accelerator pedal is not
depressed
●The parking brake is not engaged
■Automatic system cancelation
of hill-start assist control
The hill-start assist control will turn
off in any of the fo llowing situations:
●The shift lever is shifted to P or N
●The accelerator pedal is
depressed
●The parking brake is engaged
●2 seconds at maximum elapsed
after the brake pedal is released
■Sounds and vibrations caused
by the ABS, brake assist, VSC,
Trailer Sway Control, TRAC and
hill-start assist control systems
●A sound may be heard from the
engine compartment when the
brake pedal is depressed repeat-
edly, when the hybrid system is
started or just after the vehicle
begins to move. This sound does
not indicate that a malfunction has
occurred in any of these systems.
●Any of the following conditions
may occur when the above sys-
tems are operating. None of these
indicates that a malfunction has
occurred.
• Vibrations may be felt through the
vehicle body and steering.
• A motor sound may be heard also
after the vehicle comes to a stop.
■ECB operating sound
ECB operating sound may be heard
in the following cases, but it does
not indicate that a malfunction has
occurred.
●Operating sound heard from the
engine compartment when the
brake pedal is operated.
●Motor sound of the brake system
heard from the f ront part of the
vehicle when the driver’s door is
opened.
●Operating sound heard from the
engine compartment when one or
two minutes passed after the stop
of the hybrid system.

3314-6. Driving tips
4
Driving
HIGHLANDER HV_U
4-6.Driving tips
When using Eco drive mode, the
torque corresponding to the
accelerator pedal depression
amount can be generated more
smoothly than it is in normal
conditions. In addition, the oper-
ation of the air conditioning sys-
tem (heating/cooling) will be
minimized, improving the fuel
economy. (P.322)
Eco-friendly driving is possible
by keeping the Hybrid System
Indicator within the Eco area.
( P. 9 0 )
Shift the shift lever to D when
stopped at a traffic light, or driv-
ing in heavy traffic, etc. Shift the
shift lever to P when parking.
When using N, there is no posi-
tive effect on fuel consumption.
In N, the gasoline engine oper-
ates but electricity cannot be
generated. Also, when using the
air conditioning system, etc., the hybrid battery (traction battery)
power is consumed.

Drive your vehicle smoothly.
Avoid abrupt acceleration and
deceleration. Gradual accel-
eration and deceleration will
make more effective use of
the electric motor (traction
motor) without having to use
gasoline engine power.
 Avoid repeated acceleration.
Repeated acceleration con-
sumes hybrid battery (trac-
tion battery) power, resulting
in poor fuel consumption. Bat-
tery power can be restored by
driving with the accelerator
pedal slightly released.
Make sure to operate the brakes
gently and in a timely manner. A
greater amount of electrical
energy can be regenerated
when slowing down.
Repeated acceleration and
deceleration, as well as long
waits at traffic lights, will lead to
bad fuel economy. Check traffic
reports before leaving and avoid
delays as much as possible.
When driving in a traffic jam,
Hybrid vehicle driving
tips
For economical and ecolog-
ical driving, pay attention to
the following points:
Using Eco drive mode
Use of Hybrid System
Indicator
Shift lever operation
Accelerator pedal/brake
pedal operation
When braking
Delays

3324-6. Driving tips
HIGHLANDER HV_U
gently release the brake pedal
to allow the vehicle to move for-
ward slightly while avoiding
overuse of the accelerator
pedal. Doing so can help control
excessive gasoline consump-
tion.
Control and maintain the vehicle
at a constant speed. Before
stopping at a toll booth or simi-
lar, allow plenty of time to
release the accelerator and gen-
tly apply the brakes. A greater
amount of electrical energy can
be regenerated when slowing
down.
Use the air conditioning only
when necessary. Doing so can
help reduce excessive gasoline
consumption.
In summer: When the ambient
temperature is high, use the
recirculated air mode. Doing so
will help to reduce the burden on
the air conditioning system and
reduce fuel consumption as
well.
In winter: Because the gasoline
engine will not automatically cut
out until it and the interior of the
vehicle are warm, it will con-
sume fuel. Also, fuel consump-
tion can be improved by
avoiding overuse of the heater.Make sure to check the tire infla-
tion pressure frequently.
Improper tire inflation pressure
can cause poor fuel economy.
Also, as snow tires can cause
large amounts of friction, their
use on dry roads can lead to
poor fuel economy. Use tires
that are appropriate for the sea-
son.
Carrying heavy luggage will lead
to poor fuel economy. Avoid car-
rying unnecessary luggage.
Installing a large roof rack will
also cause poor fuel economy.
Since the gasoline engine starts
up and cuts out automatically
when cold, warming up the
engine is unnecessary. More-
over, frequently driving short
distances will cause the engine
to repeatedly warm up, which
can lead to excess fuel con-
sumption.
Highway driving
Air conditioning
Checking tire inflation
pressure
Luggage
Warming up before driv-
ing

3334-6. Driving tips
4
Driving
HIGHLANDER HV_U
Use fluids that are appropriate
to the prevailing outside tem-
peratures.
• Engine oil
• Engine/power control unit coolant
• Washer fluid
Have a service technician
inspect the condition of the
12-volt battery.
 Have the vehicle fitted with
four snow tires or purchase a
set of tire chains for the front
tires.
Ensure that all tires are the same
size and brand, and that chains
match the size of the tires.
Perform the following according
to the driving conditions:
Winter driving tips
Carry out the necessary
preparations and inspec-
tions before driving the
vehicle in winter. Always
drive the vehicle in a man-
ner appropriate to the pre-
vailing weather conditions.
Pre-winter preparations
WARNING
■Driving with snow tires
Observe the following precautions
to reduce the risk of accidents.
Failure to do so m ay result in a
loss of vehicle control and cause
death or serious injury.
●Use tires of the specified size.
●Maintain the recommended
level of air pressure.
●Do not drive in excess of 75
mph (120 km/h), regardless of
the type of snow tires being
used.
●Use snow tires on all, not just
some wheels.
■Driving with tire chains
Observe the following precautions
to reduce the risk of accidents.
Failure to do so may result in the
vehicle being unable to be driven
safely, and may cause death or
serious injury.
●Do not drive in excess of the
speed limit specifi ed for the tire
chains being used, or 30 mph
(50 km/h), whichever is lower.
●Avoid driving on bumpy road
surfaces or over potholes.
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
●Slow down sufficiently before
entering a curve to ensure that
vehicle control is maintained.
●Do not use the LTA (Lane Trac-
ing Assist) system.
NOTICE
■Repairing or replacing snow
tires
Request repairs or replacement of
snow tires from Toyota dealers or
legitimate tire retailers.
This is because the removal and
attachment of snow tires affects
the operation of the tire pressure
warning valves and transmitters.
Before driving the vehicle

3384-6. Driving tips
HIGHLANDER HV_U
NOTICE
■To prevent water damage
Take all necessary safety mea-
sures to ensure that water dam-
age to the hybrid battery (traction
battery), hybrid s ystem or other
components does not occur.
●Water entering the engine com-
partment may cause severe
damage to the hybrid system.
Water entering the interior may
cause the hybrid battery (trac-
tion battery) stowed under the
rear seats to short circuit.
●Water entering the hybrid trans-
mission will cause deterioration
in transmission quality. The mal-
function indicator may come on,
and the vehicle may not be driv-
able.
●Water can wash the grease
from wheel bearings, causing
rusting and premature failure,
and may also enter the hybrid
transmission case, reducing the
gear oil’s lubricating qualities.
■When you drive through
water
If driving through water, such as
when crossing shallow streams,
first check the depth of the water
and the bottom of the riverbed for
firmness. Drive slowly and avoid
deep water.
■Inspection after off-road driv-
ing
●Sand and mud that has accu-
mulated in bra ke drums and
around brake di scs may affect
braking efficiency and may
damage brake system compo-
nents.
●Always perform a maintenance
inspection aft er each day of
off-road driving that has taken
you through rough terrain, sand,
mud, or water. For scheduled
maintenance information, refer
to the “Scheduled Maintenance
Guide” or “Owner’s Manual
Supplement”.

3455-2. Using the air conditioning system and defogger
5
Interior features
HIGHLANDER HV_U
●The windows may fog up if the
recirculated air mode is used.
■When driving on dusty roads
Close all windows. If dust thrown up
by the vehicle is still drawn into the
vehicle after closing the windows, it
is recommended that the air intake
mode be set to outside air mode and
the fan speed to any setting except
off.
■Outside/recirculated air mode
●Setting to the r ecirculated air
mode temporarily is recom-
mended in preventing dirty air
from entering the vehicle interior
and helping to c ool the vehicle
when the outside air temperature
is high.
●Outside/recirculated air mode may
automatically switch depending on
the temperature setting or the
inside temperature.
■Operation of the air condition-
ing system in Eco drive mode
●In Eco drive mode, the air condi-
tioning system is controlled as fol-
lows to prioritize fuel efficiency:
• Engine speed and compressor operation controlled to restrict
heating/cooling capacity
• Fan speed restr icted when auto-
matic mode is selected
●To improve air co nditioning perfor-
mance, perform the following
operations:
• Adjust the fan speed
• Turn off Eco drive mode ( P.322)
■When the outside temperature
is low
The dehumidification function may
not operate even when the “A/C”
switch is pressed.
■Ventilation and air conditioning
odors
●To let fresh air in, set the air condi-
tioning system to the outside air
mode.
●During use, various odors from inside and outside the vehicle may
enter into and accumulate in the
air conditioning system. This may
then cause odor
to be emitted
from the vents.
●To reduce potential odors from
occurring:
• It is recommended that the air
conditioning system be set to out-
side air mode prior to turning the
vehicle off.
• The start timing of the blower may be delayed for a short period of
time immediately after the air con-
ditioning system is started in auto-
matic mode.
●When parking, the system auto-
matically switches to outside air
mode to encourage better air cir-
culation throughout the vehicle,
helping to reduce odors that occur
when starting the vehicle.
■Air conditioning filter
 P.439
■Air conditioning system refrig-
erant
●A label regarding the refrigerant of
the air conditioning system is
attached to the h ood at the loca-
tion shown in the following illustra-
tion.
●The meaning of each symbol on
the label are as follows:
Caution
Air conditioning sys-
tem