ECO mode TOYOTA HIGHLANDER HYBRID 2021 (in English) Service Manual

3314-6. Driving tips
4
Driving
HIGHLANDER HV_U
4-6.Driving tips
When using Eco drive mode, the
torque corresponding to the
accelerator pedal depression
amount can be generated more
smoothly than it is in normal
conditions. In addition, the oper-
ation of the air conditioning sys-
tem (heating/cooling) will be
minimized, improving the fuel
economy. (P.322)
Eco-friendly driving is possible
by keeping the Hybrid System
Indicator within the Eco area.
( P. 9 0 )
Shift the shift lever to D when
stopped at a traffic light, or driv-
ing in heavy traffic, etc. Shift the
shift lever to P when parking.
When using N, there is no posi-
tive effect on fuel consumption.
In N, the gasoline engine oper-
ates but electricity cannot be
generated. Also, when using the
air conditioning system, etc., the hybrid battery (traction battery)
power is consumed.

Drive your vehicle smoothly.
Avoid abrupt acceleration and
deceleration. Gradual accel-
eration and deceleration will
make more effective use of
the electric motor (traction
motor) without having to use
gasoline engine power.
 Avoid repeated acceleration.
Repeated acceleration con-
sumes hybrid battery (trac-
tion battery) power, resulting
in poor fuel consumption. Bat-
tery power can be restored by
driving with the accelerator
pedal slightly released.
Make sure to operate the brakes
gently and in a timely manner. A
greater amount of electrical
energy can be regenerated
when slowing down.
Repeated acceleration and
deceleration, as well as long
waits at traffic lights, will lead to
bad fuel economy. Check traffic
reports before leaving and avoid
delays as much as possible.
When driving in a traffic jam,
Hybrid vehicle driving
tips
For economical and ecolog-
ical driving, pay attention to
the following points:
Using Eco drive mode
Use of Hybrid System
Indicator
Shift lever operation
Accelerator pedal/brake
pedal operation
When braking
Delays

3324-6. Driving tips
HIGHLANDER HV_U
gently release the brake pedal
to allow the vehicle to move for-
ward slightly while avoiding
overuse of the accelerator
pedal. Doing so can help control
excessive gasoline consump-
tion.
Control and maintain the vehicle
at a constant speed. Before
stopping at a toll booth or simi-
lar, allow plenty of time to
release the accelerator and gen-
tly apply the brakes. A greater
amount of electrical energy can
be regenerated when slowing
down.
Use the air conditioning only
when necessary. Doing so can
help reduce excessive gasoline
consumption.
In summer: When the ambient
temperature is high, use the
recirculated air mode. Doing so
will help to reduce the burden on
the air conditioning system and
reduce fuel consumption as
well.
In winter: Because the gasoline
engine will not automatically cut
out until it and the interior of the
vehicle are warm, it will con-
sume fuel. Also, fuel consump-
tion can be improved by
avoiding overuse of the heater.Make sure to check the tire infla-
tion pressure frequently.
Improper tire inflation pressure
can cause poor fuel economy.
Also, as snow tires can cause
large amounts of friction, their
use on dry roads can lead to
poor fuel economy. Use tires
that are appropriate for the sea-
son.
Carrying heavy luggage will lead
to poor fuel economy. Avoid car-
rying unnecessary luggage.
Installing a large roof rack will
also cause poor fuel economy.
Since the gasoline engine starts
up and cuts out automatically
when cold, warming up the
engine is unnecessary. More-
over, frequently driving short
distances will cause the engine
to repeatedly warm up, which
can lead to excess fuel con-
sumption.
Highway driving
Air conditioning
Checking tire inflation
pressure
Luggage
Warming up before driv-
ing

3455-2. Using the air conditioning system and defogger
5
Interior features
HIGHLANDER HV_U
●The windows may fog up if the
recirculated air mode is used.
■When driving on dusty roads
Close all windows. If dust thrown up
by the vehicle is still drawn into the
vehicle after closing the windows, it
is recommended that the air intake
mode be set to outside air mode and
the fan speed to any setting except
off.
■Outside/recirculated air mode
●Setting to the recirculated air
mode temporarily is recom-
mended in preventing dirty air
from entering the vehicle interior
and helping to cool the vehicle
when the outside air temperature
is high.
●Outside/recirculated air mode may
automatically switch depending on
the temperature setting or the
inside temperature.
■Operation of the air condition-
ing system in Eco drive mode
●In Eco drive mode, the air condi-
tioning system is controlled as fol-
lows to prioritize fuel efficiency:
• Engine speed and compressor operation controlled to restrict
heating/cooling capacity
• Fan speed restricted when auto- matic mode is selected
●To improve air conditioning perfor-
mance, perform the following
operations:
• Adjust the fan speed
• Turn off Eco drive mode ( P.322)
■When the outside temperature
is low
The dehumidification function may
not operate even when the “A/C”
switch is pressed.
■Ventilation and air conditioning
odors
●To let fresh air in, set the air condi-
tioning system to the outside air
mode.
●During use, various odors from inside and outside the vehicle may
enter into and accumulate in the
air conditioning system. This may
then cause odor to be emitted
from the vents.
●To reduce potential odors from
occurring:
• It is recommended that the air
conditioning system be set to out-
side air mode prior to turning the
vehicle off.
• The start timing of the blower may be delayed for a short period of
time immediately after the air con-
ditioning system is started in auto-
matic mode.
●When parking, the system auto-
matically switches to outside air
mode to encourage better air cir-
culation throughout the vehicle,
helping to reduce odors that occur
when starting the vehicle.
■Air conditioning filter
 P.439
■Air conditioning system refrig-
erant
●A label regarding the refrigerant of
the air conditioning system is
attached to the hood at the loca-
tion shown in th e following illustra-
tion.
●The meaning of each symbol on
the label are as follows:
Caution
Air conditioning sys-
tem

3495-2. Using the air conditioning system and defogger
5
Interior features
HIGHLANDER HV_U
■Main control screenAdjust the left side seat tem-
perature setting
Select the air flow mode
: Air flows to the upper body
: Air flows to the upper body and
feet
: Air flows to the feet
: Air flows to the feet and the
windshield defogger operates
Display the option control
screen.
Adjust the fan speed setting
Adjust the right side seat
temperature setting “SYNC” switch
If the indicator on the “SYNC”
switch is off, the temperature for the
driver, passenger and rear seats
can be adjusted separately.
Display the rear air condition-
ing control screen (
P.356)
Select the outside air and
recirculated air modes
Set eco air conditioning
mode
The air conditioning is controlled
with low fuel consumption priori-
tized such as reducing fan speed,
etc.
Set cooling and dehumidifi-
cation function
If “A/C” switch is not pressed, the
system will blow ambient tempera-
ture air or heated air.
■Option control screen
Select “Option” to display the
option control screen.
The functions can be switched on
and off.
When the function is on, the indica-
tor illuminates on the screen.
Select to display the previous
screen.
NOTICE
■When repairing/replacing
parts of the air conditioning
system
Have repair/replacement per-
formed by your Toyota dealer.
When a part of the air conditioning
system, such as the evaporator, is
to be replaced, it must be
replaced with a new one.
Front air conditioning
control screen (vehicle
with a 12.3-inch display)

3505-2. Using the air conditioning system and defogger
HIGHLANDER HV_U
Select front seat concen-
trated airflow mode
(S-FLOW) (P.351)
■When the outside temperature
exceeds 75°F (24°C) and the air
conditioning system is on
●In order to reduce the air condi-
tioning power consumption, the air
conditioning system may switch to
recirculated air mode automati-
cally. This may also reduce fuel
consumption.
●Recirculated air mode is selected
as a default mode when the power
switch is turned to ON.
●It is possible to switch to outside
air mode at any time by pressing
the outside air mode switch.
■Fogging up of the windows
●The windows will easily fog up
when the humidity in the vehicle is
high. Turning “A/C” on will dehu-
midify the air from the outlets and
defog the windshield effectively.
●If you turn “A/C” off, the windows
may fog up more easily.
●The windows may fog up if the
recirculated air mode is used.
■When driving on dusty roads
Close all windows. If dust thrown up
by the vehicle is still drawn into the
vehicle after closing the windows, it
is recommended that the air intake
mode be set to outside air mode and
the fan speed to any setting except
off.
■Outside/recirculated air mode
●Setting to the recirculated air
mode temporarily is recom-
mended in preventing dirty air
from entering the vehicle interior
and helping to cool the vehicle
when the outside air temperature
is high.
●Outside/recirculated air mode may
automatically switch depending on the temperature setting or the
inside temperature.
■Eco air conditioning mode
When Eco drive mode is selected
using the driving mode select
switch, eco air conditioning mode
turns on.
When a drive mode other than Eco
drive mode is selected, eco air con-
ditioning mode may turn off.
■Operation of the air condition-
ing system in Eco drive mode
●In Eco drive mode, the air condi-
tioning system is controlled as fol-
lows to prioritize fuel efficiency:
• Engine speed and compressor operation controlled to restrict
heating/cooling capacity
• Fan speed restricted when auto- matic mode is selected
●To improve air conditioning perfor-
mance, perform the following
operations:
• Adjust the fan speed
• Turn off Eco drive mode ( P.322)
• Turn off Eco air conditioning mode
●When the driving mode is set to
Eco driving mode, the air condi-
tioning eco mode will be turned on
automatically. Even in this case,
the air conditioning eco mode can
be turned off by pressing the Eco
air conditioning mode switch.
■When the outside temperature
is low
The dehumidification function may
not operate even when “A/C” is
pressed.
■Ventilation and air conditioning
odors
●To let fresh air in, set the air condi-
tioning system to the outside air
mode.
●During use, various odors from
inside and outside the vehicle may
enter into and accumulate in the
air conditioning system. This may
then cause odor to be emitted
from the vents.

3515-2. Using the air conditioning system and defogger
5
Interior features
HIGHLANDER HV_U
●To reduce potential odors from
occurring:
• It is recommended that the air
conditioning system be set to out-
side air mode prio r to turning the
vehicle off.
• The start timing of the blower may be delayed for a short period of
time immediately after the air con-
ditioning system is started in auto-
matic mode.
●When parking, the system auto-
matically switches to outside air
mode to encourage better air cir-
culation throughout the vehicle,
helping to reduce odors that occur
when starting the vehicle.
1 Press the automatic mode
switch.
The dehumidification function
begins to operate. Air outlets and
fan speed are automatically
adjusted according to the tempera-
ture setting and humidity.
2Adjust the temperature set-
ting.
3 To stop the operation, press
the “OFF” switch.
If the fan speed setting or air
flow modes are operated, the
automatic mode indicator goes
off. However, automatic mode
for functions other than that
operated is maintained.
■Using automatic mode
Fan speed is adjusted automati-
cally according to the temperature
setting and the ambient conditions.
Therefore, the fan may stop for a
while until warm or cool air is ready
to flow immediately after the auto-
matic mode switch is pressed.
This function automatically con-
trols the air conditioning airflow
so that priority is given to the
front seats. When the front pas-
senger seat is not occupied, air-
flow may switch to only the
driver’s seat. Unnecessary air
conditioning is suppressed, con-
tributing to increased fuel effi-
ciency.
Front seat concentrated airflow
mode operates in the following
situations.
 No passengers are detected
Using automatic mode
NOTICE
■Humidity sensor
In order to detect fog on the wind-
shield, a sensor which monitors
the temperature of the windshield,
the surround humidity, etc. is
installed.
Follow these points to avoid dam-
aging the sensor:
●Do not disassemble the sensor
●Do not spray glass cleaner on
the sensor or subject it to strong
impacts
●Do not stick anything on the
sensor
Front seat concentrated
airflow mode (S-FLOW)

3555-2. Using the air conditioning system and defogger
5
Interior features
HIGHLANDER HV_Uperature.
■Front air conditioning control panel (vehicle with a 8-inch dis-
play)
Rear air conditioning system on/off switch
“REAR CLIMATE” switch
The mode switches between the rear air conditioning control mode and
front air conditioning control mode each time the “REAR CLIMATE” switch
is pressed.
Rear seat temperature contorl knob
To set temperature, move the rear seat temperature control knob upward or
downward.
Upward: Increases the temperature
Downward: Decreases the temperature
Airflow mode control knob
The airflow mode control knob can be operated while the rear air condition-
ing control indicator is appeared.
Adjust the rear seats fan speed setting
Rear seats fan speed setting can be ad justed while the rear air conditioning
control indicator is appeared.
To set the fan speed, move the fan speed control knob upward or down-
ward.
Upward: Increases the fan speed
Downward: Decreases the fan speed
Automatic mode switch ( P.357)
The automatic mode switch can be oper ated when the rear air conditioning
control indicator is displayed.
Rear air conditioning control indicator
When the “REAR CLIMATE” switch is pressed, the rear air conditioning
control indicator is disp layed for several seconds.

3675-4. Using the storage features
5
Interior features
HIGHLANDER HV_U
Front seats
Second seats (8-seat models)
Pull the armrest down.
Second seats (7-seat models)
Third seats
Front doors
Cup holders
WARNING
■Items unsuitable for the cup
holder
Do not place anything other than
cups, aluminum cans, or water
bottles in the cup holders. Other
items may be thrown out of the
holders in the event of an acci-
dent or sudden braking, possibly
causing injury. If possible, cover
hot drinks to prevent burns.
Bottle holders

3825-5. Using the other interior features
HIGHLANDER HV_U
Second seats (8-seat models)
Pull the armrest down for use.
Second seats (7-seat models)
Pull the armrest down for use.
An assist grip installed on the
ceiling can be used to support
your body while sitting on the
seat.NOTICE
If in situations other than above
the wireless charger does not
operate properly or the operation
indicator light is blinking, the wire-
less charger may be malfunction-
ing. Contact your Toyota dealer.
■To prevent failure or damage
to data
●Do not bring magnetic cards,
such as a credit card, or mag-
netic recording media, close to
the wireless charger while
charging. Otherwise, data may
be erased due to the influence
of magnetism. Additionally, do
not bring precision instruments
such as wrist watches, close to
the wireless charger, as such
objects may malfunction.
●Do not leave portable devices in
the cabin. The temperature
inside the cabin may become
high when parked in the sun,
and cause damage to the
device.
■To prevent 12-volt battery dis-
charge
Do not use the wireless charger
for a long period of time with the
hybrid system is stopped.
Armrest
NOTICE
■To prevent damage to the
armrest
Do not apply too much load on the
armrest.
Assist grips
WARNING
■Assist grip
Do not use the assist grip when
getting in or out of the vehicle or
rising from your seat.

4006-1. Maintenance and care
HIGHLANDER HV_U
6-1.Maintenance and care
Working from top to bottom,
liberally apply water to the
vehicle body, wheel wells and
underside of the vehicle to
remove any dirt and dust.
 Wash the vehicle body using
a sponge or soft cloth, such
as a chamois.
 For hard-to-remove marks,
use car wash soap and rinse
thoroughly with water.
 Wipe away any water.
 Wax the vehicle when the
waterproof coating deterio-
rates.
If water does not bead on a clean
surface, apply wax when the vehi-
cle body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door
Start washing from the front of the
vehicle. Extend the mirrors before
driving.
●Brushes used in automatic car
washes may scratch the vehicle
surface, parts (wheel, etc.) and
harm your vehicle’s paint.
●Rear spoiler may not be washable
in some automatic car washes.
There may also be an increased
risk of damage to vehicle.
■High pressure car washes
As water may enter the cabin, do
not bring the nozzle tip near the
gaps around the doors or perimeter
of the windows, or spray these
areas continuously.
■When using a car wash
If the door handle becomes wet
while the electronic key is within the
effective range, the door may lock
and unlock repeatedly. In that case,
follow the following correction pro-
cedures to wash the vehicle:
●Place the key in a position 6 ft. (2
m) or more separate from the
vehicle while the vehicle is being
washed. (Take care to ensure that
the key is not stolen.)
●Set the electronic key to bat-
tery-saving mode to disable the
smart key system. ( P.147)
■Wheels and wheel ornaments
●Remove any dirt immediately by
using a neutral detergent.
●Wash detergent off with water
immediately after use.
●To protect the paint from damage,
make sure to observe the follow-
ing precautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such
as after driving or parking in hot
weather
■Bumpers
Do not scrub with abrasive cleaners.
■Plated portions
If dirt cannot be removed, clean the
parts as follows:
●Use a soft cloth dampened with an
approximately 5% solution of neu-
Cleaning and protect-
ing the vehicle exte-
rior
Perform cleaning in a man-
ner appropriate to each
component and its material.
Cleaning instructions