stop start TOYOTA HILUX 2021 (in English) Repair Manual

553
8When trouble arises
HILUX_OM_OM0K513E_(EE)
8-1. Essential information
Emergency flashers ........... 554
If your vehicle has to
be stopped in an
emergency ....................... 555
If the vehicle is
submerged or water on
the road is rising .............. 557
8-2. Steps to take in an
emergency
If your vehicle needs
to be towed ...................... 559
If you think something is
wrong ............................... 564
Fuel pump shut off
system (gasoline engine
only) ................................. 565
If a warning light turns on
or a warning buzzer
sounds ............................. 566
If a warning message is
displayed ......................... 575
If you have a flat tire .......... 581
If the engine will not
start.................................. 598
If the electronic key does
not operate properly
(vehicles with smart
entry & start system)........ 600
If the vehicle battery is
discharged ....................... 604
If your vehicle
overheats ......................... 610
If you run out of fuel
and the engine stalls
(diesel engine only) ......... 614
If the vehicle becomes
stuck ................................ 615

5558-1. Essential information
HILUX_OM_OM0K513E_(EE)
8
When trouble arises
If your vehicle has to be stopped in an
emergency
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the engine.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
Vehicles without smart entry &
start system:
Stop the engine by turning the
engine switch to the “ACC”
position.
Vehicles with smart entry &
start system:
To stop the engine, press and
hold the engine switch for 2
consecutive seconds or more,
or press it briefly 3 times or
more in succession.
Stop the vehicle in a safe place by the road.
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, stop the vehicle using the follow-
ing procedure:
1
2
3
4
3
4
Press and hold for 2 seconds or
more, or press briefly 3 times or
more
5

5618-2. Steps to take in an emergency
HILUX_OM_OM0K513E_(EE)
8
When trouble arises
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing hooks. This should only be attempted on hard surfaced roads
for at most 80 km (50 miles) at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Securely attach cables or
chains to the towing hooks.
Take care not to damage the vehi-
cle body.
Enter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to the “ON” position
(vehicles without smart entry & start system) or IGNITION ON mode (vehi-
cles with smart entry & start system).
Vehicles with Stop & Start system:
Before towing the vehicle, turn the engine switch to the “LOCK” position
(vehicles without smart entry & start system) or off (vehicles with smart
entry & start system) once, and then start the engine.
4WD models: Turn the front-wheel drive control switch to H2.
( P. 331)
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted (automatic transmission):
 P. 2 3 7
Emergency towing
Emergency towing procedure
1
2
3
4

5638-2. Steps to take in an emergency
HILUX_OM_OM0K513E_(EE)
8
When trouble arises
NOTICE
QTo prevent damage to the vehicle when towing using a wheel-lift type
truck
O Do not tow the vehicle from the rear when the engine switch is in the
“LOCK” position or the key is removed (vehicles without smart entry & start
system) or the engine switch is turned to off (vehicles with smart entry &
start system). The steering lock mechanism is not strong enough to hold
the front wheels straight.
O When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
Q To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
Q To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Q When towing a vehicle equipped with a Stop & Start system (if
equipped)
If it is necessary to tow the vehicle with all 4 wheels on the ground, perform
the following procedure before towing the vehicle, in order to protect the
system.
Turn the engine switch to the “LOCK” position (vehicles without smart entry
& start system) or off (vehicles with smart entry & start system) and then
start the engine or turn the engine switch to the “ON” position (vehicles with-
out smart entry & start system) or IGNITION ON mode (vehicles with smart
entry & start system).

5658-2. Steps to take in an emergency
HILUX_OM_OM0K513E_(EE)
8
When trouble arises
Fuel pump shut off system (gasoline engine only)
Follow the procedure below to restart the engine after the system is
activated.
Turn the engine switch to the “ACC” or “LOCK” position (vehicles
without smart entry & start system) or ACCESSORY mode or off
(vehicles with smart entry & start system).
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.
NOTICE
Q Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
1
2

5688-2. Steps to take in an emergency
HILUX_OM_OM0K513E_(EE)
Slip indicator (if equipped)
Indicates a malfunction in:
• The VSC system (if equipped);
• Trailer sway control system (if equipped);
• The TRC/A-TRC system (if equipped);
• The AUTO LSD system (if equipped);
• The hill-start assist control system (if equipped); or
• The downhill assist control system (if equipped)
 Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
The light will flash when any of the above systems other
than the hill-start assist control system are operating.
(Flashes)
Four-wheel drive indicator light (warning buzzer)*4 (if
equipped)
Indicates that the differential oil temperature is too high
when the light flashes rapidly and a buzzer sounds.
 Turn the front-wheel drive control switch to H2, and
reduce the vehicle speed or stop the vehicle in a safe
place. ( P. 331)
Indicates a malfunction in the four-wheel drive system
when the light flashes rapidly and a buzzer does not
sound.
 Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
(Flashes)
Low speed four-wheel drive indicator light (if equipped)
Indicates a malfunction in the four-wheel drive system
when the light flashes rapidly.
 Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
(Flashes)
Rear differential lock indicator light (if equipped)
Indicates a malfunction in the rear differential lock system
when the light flashes rapidly.
 Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Warning lightWarning light/Details/Actions

5708-2. Steps to take in an emergency
HILUX_OM_OM0K513E_(EE)
(Yellow)
LDA indicator (warning buzzer) (if equipped)
Indicates a malfunction in the LDA (Lane Departure Alert
with Yaw Assist Function)
 Follow the instructions displayed on the multi-infor-
mation display. ( P. 294)
Open door warning light (warning buzzer)*1, 7 (if
equipped)
Indicates that a door is not fully closed
 Check that all the doors are closed.
(Flashes or illuminates)
Driver’s and front passenger’s seat belt reminder light
(warning buzzer)*8
Warns the driver and front passenger to fasten his/her
seat belt
 Fasten the seat belt.
(Flashes or illuminates)
Rear passengers’ seat belt reminder lights (warning
buzzer)*9 (if equipped)
Warn the rear passengers to fasten their seat belts
 Fasten the seat belt.
Low fuel level warning light
Indicates remaining fuel is approximately 12.0 L (3.2 gal.,
2.6 Imp.gal.) or less
 Refuel the vehicle.
Low engine oil level warning light (if equipped)
Indicates that engine oil level is low (This warning light
may come on if the vehicle is stopped on a slope. Move
the vehicle to a level surface and check to see if the light
goes off.)
 Check the level of engine oil and add more oil if nec-
essary.
(Flashes or illuminates)
Master warning light (warning buzzer) (if equipped)
A buzzer sounds and the warning light comes on and
flashes to indicate that the master warning system has
detected a malfunction.
 P. 575
(Flashes)
Stop & Start cancel indicator (if equipped)
Indicates a malfunction in the Stop & Start system
(The Stop & Start cancel indicator will come on when the
system is canceled: P. 346)
 Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Warning lightWarning light/Details/Actions

5778-2. Steps to take in an emergency
HILUX_OM_OM0K513E_(EE)
8
When trouble arises
QWarning messages
The warning messages explained below may differ from the actual messages
according to operation conditions and vehicle specifications.
Q If a message about an operation is shown
O If a message about an operation of the engine switch is shown
An instruction for operation of the engine switch is shown when the incor-
rect procedure for starting the engine is performed or the engine switch is
operated incorrectly. Follow the instructions shown on the multi-information
display to operate the engine switch again.
O If a message about a shift lever operation is shown
To prevent the shift lever from being operated incorrectly or the vehicle from
moving unexpectedly, a message that requires shifting the shift lever may
be shown on the multi-information display. In that case, follow the instruc-
tion of the message and shift the shift lever.
O If a message or image about an open/close state of a part or replenishment
of a consumable is shown
Confirm the part indicated by the multi-information display or a warning
light, and then perform the coping method such as closing the open door or
replenishing a consumable.
Q If is shown
The engine oil pressure is too low. (This warning message may be displayed
if the vehicle is stopped on a slope. Move the vehicle to a level surface and
check to see if the message goes off.)
Immediately stop the vehicle in a safe place and contact any authorized
Toyota retailer or Toyota authorized repai rer, or any reliable repairer. Continu-
ing to drive the vehicle may be dangerous.
Q If “Accelerator and Brake Pedals Pressed Simultaneously” is shown
The accelerator and brake pedal are being depressed simultaneously.
( P. 195)
Release the accelerator pedal and depress the brake pedal.
Q If “Windshield washer fluid low” is shown
The washer fluid level is low.
Add washer fluid. ( P. 4 9 8 )

5788-2. Steps to take in an emergency
HILUX_OM_OM0K513E_(EE)
Q If “Oil maintenance required soon” is shown
The engine oil is scheduled to be changed.
Check the engine oil, and change if necessary. After changing the engine oil,
the oil change system should be reset. ( P. 491)
For Russia, Armenia, Ukraine, Byelarus, Moldova, Bosnia Herzegovina, Mon-
tenegro, Serbia and Macedonia: You have forgotten to reset the oil change
system. Change the engine oil in accordance with the maintenance schedule.
Q If “Oil maintenance required” is shown
The engine oil is scheduled to be changed.
Check and change the engine oil, and oil filter by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer. After changing
the engine oil, the oil change system should be reset. ( P. 491)
For Russia, Armenia, Ukraine, Byelarus, Moldova, Bosnia Herzegovina, Mon-
tenegro, Serbia and Macedonia: You have forgotten to reset the oil change
system. Change the engine oil in accordance with the maintenance schedule.
Q If “Differential oil temp high Shift to 2WD mode Cooling time required” or
“Differential oil temp high Co oling time required” is shown
The differential oil temperature is too high.
Turn the front-wheel drive control switch to H2, and reduce the vehicle speed
or stop the vehicle in a safe place. ( P. 331)
Q If “Engine oil level low Add or replace” is shown
The engine oil level is low. (This warning message may be displayed if the
vehicle is stopped on a slope. Move the vehicle to a level surface and check
to see if the message goes off.)
Check the level of the engine oil and add or replace oil if necessary.
( P. 479)
Q If “Power turned off to save battery” is shown
Power was turned off due to the automatic power off function.
Next time when starting the engine, increase the engine speed slightly and
maintain that level for approximately 5 minutes to recharge the battery.
Q If “DPF full Manual regeneration required See owner’s manual” is shown
The deposit collected in the filter needs to be regenerated. ( P. 371)
Q If “DPF regeneration in progress” is shown
Regeneration is being automatically carried out by the DPF system.
( P. 370)

5798-2. Steps to take in an emergency
HILUX_OM_OM0K513E_(EE)
8
When trouble arises
QIf a message that indicates the malfunction of front camera is shown
The following systems may be suspended until the problem shown in the
message is resolved. ( P. 271, 566)
O PCS (Pre-Collision System)*
OLDA (Lane Departure Alert With Yaw Assist Function)*
ORSA (Road Sign Assist)*
ODynamic radar cruise control*
*: If equipped
Q If a message that indicates the malfunction of radar sensor is shown
The following systems may be suspended until the problem shown in the
message is resolved. ( P. 271, 566)
O PCS (Pre-Collision System)*
OLDA (Lane Departure Alert With Yaw Assist Function)*
ODynamic radar cruise control*
*: If equipped
Q If “See owner’s manual” is shown
O If the following messages are shown, follow the instructions accordingly.
• “Engine Coolant Temp High Stop in a Safe Place” ( P. 610)
• “Transmission fluid temp high” ( P. 238)
• “Water accumulation in fuel filter” ( P. 499)
• “AdBlue Level Low Fill up AdBlue in 2400 km” ( P. 502)
• “AdBlue level Low No start in 800 km Top up AdBlue” ( P. 502)
• “AdBlue empty Unable to Restart Engine Fill up AdBlue” ( P. 502)
•“DPF full” ( P. 371)
• “Front Camera Temporarily Unavailable” ( P. 271)
O If “Smart Entry & Start System malfunction” is shown, this may be a mal-
function.
Immediately have the vehicle inspected by any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer.
O If “Low Braking Power Stop in a Safe Place” is shown, there may be a mal-
function. Immediately stop the vehicle in a safe place and contact any
authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer. Continuing to drive the vehicle may be dangerous.
O If the following messages are shown, there may be a malfunction. Immedi-
ately stop the vehicle in a safe place and contact any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer.
• “Charging System Malfunction Stop in a Safe Place”
• “Oil Pressure Low Stop in a Safe Place”