stop start TOYOTA PRIUS 2021 (in English) Workshop Manual

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PRIUS_OM_OM47E09U_(U)
6-3. Do-it-yourself maintenance
Pull the wiper insert out past
the stopper on the wiper blade,
and then continue to pull until it
is completely removed.
Lightly grasp between the claws of
the wiper blade to allow the wiper
insert to lift up, making it easier to
remove.
Remove the 2 metal plates from
the old wiper insert and install
them to the replacement wiper
insert.
Insert the wiper insert starting from the claw at the center of the
wiper blade. Pass the wiper insert through the 3 claws so that it
sticks out from the stopper, and then pass the wiper insert thr ough
the final remaining claw.
Applying a small amount of washer fluid to the wiper insert can make it
easier to insert the claws into the grooves.
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4
5

579
PRIUS_OM_OM47E09U_(U)
7When trouble arises
7-1. Essential informationEmergency flashers .......... 580
If your vehicle has to be stopped in an
emergency ...................... 581
If the vehicle is trapped in rising water ..................... 582
7-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 584
If you think something is wrong .............................. 591
If a warning light turns on or a warning buzzer
sounds ............................ 592
If a warning message is displayed......................... 603
If you have a flat tire (vehicles without
spare tire)........................ 611
If you have a flat tire (vehicles with
spare tire)........................ 631
If the hybrid system will not start ........................... 645
If the electronic key does not operate properly ........ 647
If the 12-volt battery is discharged ...................... 650
If your vehicle overheats ... 656
If the vehicle becomes stuck ............................... 661

5947-2. Steps to take in an emergency
PRIUS_OM_OM47E09U_(U)
Slip indicator lightIndicates a malfunction in:
• The VSC system;
• The TRAC system; or
• The hill-start assist control system
 Have the vehicle inspected by your Toyota dealer
immediately.
The light will flash when the ABS, VSC or TRAC system is
operating.
High coolant temperature warning light • When the light flashes:
Indicates that the engine coolant temperature is too high
The light changes from a flashing to a solid light when
the temperature further increases
 Immediately stop the vehicle in a safe place. ( P. 656)
• When the light comes on without flashing: Indicates a malfunction in the exhaust heat recirculator
system
 Have the vehicle inspected by your Toyota dealer
immediately.
(Flashes)
(If equipped)
PKSB OFF indicator
Indicates a malfunction in the Parking Support Brake func-
tion
 Have the vehicle inspected by your Toyota dealer.
The warning light will operate as follows, even when the
system is not malfunctioning:
• The light will come on when the Parking Support Brake function is turned off ( P. 375)
• The light will come on when the Parking Support Brake function is operating ( P. 379)
• The light will flash when the system cannot be temporar- ily used ( P. 383)
Open door warning light (warning buzzer)*3
Indicates that a door is not fully closed
 Check that all the doors are closed.
Low fuel level warning light
Indicates that remaining fuel is approximately 1.7 gal.
(6.4 L, 1.4 Imp.gal.) or less
 Refuel the vehicle.
Warning lightWarning light/Details/Actions

5967-2. Steps to take in an emergency
PRIUS_OM_OM47E09U_(U)
Brake Override System/Drive-Start Control/
Parking Support Brake function (symbol display)
*6
Brake Override SystemIndicates that the accelerator and brake pedals are being
depressed simultaneously, and the Brake Override Sys-
tem is operating
 Release the accelerator pedal and depress the brake
pedal.
Indicates a malfunction in the Brake Override System
(with warning buzzer)
 Have the vehicle inspected by your Toyota dealer
immediately.
Drive-Start Control Indicates that the shift position was changed and Drive-
Start Control was operated while depressing the accelera-
tor pedal (with warning buzzer)
 Momentarily release the accelerator pedal.
Indicates a malfunction in the Drive-Start Control (with
warning buzzer)
 Have the vehicle inspected by your Toyota dealer
immediately.
Parking Support Brake function Indicates that the Parking Support Brake function (if
equipped) is operating ( P. 379)
 Follow the instruction that is displayed on the multi-
information display.
(Canada only)
Low engine oil pressure warning (symbol display)*6
Indicates that the engine oil pressure is too low
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightWarning light/Details/Actions

6057-2. Steps to take in an emergency
PRIUS_OM_OM47E09U_(U)
7
When trouble arises
■Warning messages
The warning messages explained below may differ from the actual messages
according to operation conditions and vehicle specifications.
■ System warning lights
The master warning light does not come on or flash in the following cases.
Instead, a separate system warning light will come on along wit h a message
or image shown on the multi-information display.
● “Antilock Brake System Malfunction Visit Your Dealer”:
The ABS warning light comes on. ( P. 593)
● “Braking Power Low Visit Your Dealer”:
The brake system warning light (yellow) will come on. ( P. 592)
● Indicates that a door is not fully closed while the vehicle is stopped.:
The Open door warning light comes on. ( P. 594)
■ If “Visit Your Dealer” is shown
The system or part shown on the multi-information display is malfunctioning.
Have the vehicle inspected by your Toyota dealer.
■ If a message about an operation is shown
● If a message about an operation of the accelerator pedal or bra ke pedal is
shown
• A warning message about an operation of the brake pedal may be shown
while the driving assist systems such as PCS (Pre-Collision System) (if
equipped) or the dynamic radar cruise control with full-speed r ange (if
equipped) is operating. If a warning message is shown, be sure to decel-
erate the vehicle or follow an instruction shown on the multi-i nformation
display.
• A warning message is shown when Brake Override System operates .
(  P. 229, 608)
• A warning message is shown when Drive-Start Control or Parking Sup-
port Brake function (if equipped) operates ( P. 230, 379). Follow the
instructions on the multi-information display.
● If a message about an operation of the power switch is shown
An instruction for operation of the power switch is shown when the incorrect
procedure for starting the hybrid system is performed or the power switch is
operated incorrectly. Follow the instructions shown on the mult i-information
display to operate the power switch again.
● If a message about a shift operation is shown
To prevent the shift position from being selected incorrectly o r the vehicle
from moving unexpectedly, the shift position may be changed aut omatically
( P. 257) or shift operation may be required. In this case, chang e the shift
position following the instructions on the multi-information display.
● If a message or image about an open/close state of a part or replenishment
of a consumable is shown
Confirm the part indicated by the multi-information display or a warning light,
and then perform the coping method such as closing the open doo r or
replenishing a consumable.

6067-2. Steps to take in an emergency
PRIUS_OM_OM47E09U_(U)■
If “See Owner’s Manual” is shown
●If “Braking Power Low Stop in a Safe Place See Owner’s Manual” is shown,
this may be a malfunction. Immediately stop the vehicle in a sa fe place and
contact your Toyota dealer. Continuing to drive the vehicle may be danger-
ous.
● If “Engine Oil Pressure Low” is shown, this may be a malfunction. Immedi-
ately stop the vehicle in a safe place and contact your Toyota dealer.
● If the following messages are shown, there may be a malfunction . Immedi-
ately have the vehicle inspected by your Toyota dealer.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction See Owner’s Manual”
■ If “Shift System Not A ctive Apply Parking Brake Securely While Parking
See Owner’s Manual” is shown
Indicates a temporary operation failure or malfunction in the shift control sys-
tem. Immediately have the vehicle inspected by your Toyota deal er.
When the message is shown, the hybrid system may not be started or the
shift position may not be changed normally. (Coping method: P. 609)
■ If “Shift System Malfunction A pply Parking Brake Securely While Park-
ing See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediatel y have the vehi-
cle inspected by your Toyota dealer.
When the message is shown, the hybrid system may not be started or the
shift position may not be changed normally. (Coping method: P. 609)
■ If “ Switch Malfunction Apply Par king Brake Securely While Parking
See Owner’s Manual” is shown
The P position switch may not operate. Immediately have the veh icle
inspected by your Toyota dealer.
When parking the vehicle, stop the vehicle on level ground and apply the
parking brake firmly.
■ If “Shift System Malfunction Shi fting Unavailable See Owner’s M anual”
is shown
Indicates a malfunction in the shift control system. Immediatel y have the vehi-
cle inspected by your Toyota dealer.
The shift position may not be shifted from P to other than P.
■ If “Shift System Malfunction S top in a Safe Place See Owner’s Manual”
is shown
Indicates a malfunction in the shift control system. Immediatel y have the vehi-
cle inspected by your Toyota dealer.
The shift position may not be changed. Stop the vehicle in a sa fe place.

6077-2. Steps to take in an emergency
PRIUS_OM_OM47E09U_(U)
7
When trouble arises
■If “Shift System Malfunction See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediatel y have the sys-
tem inspected by your Toyota dealer.
The system may not operate properly.
■ If “Low 12-Volt Battery Apply Parking Brake Securely While Park ing See
Owner’s Manual” is shown
Indicates that the 12-volt battery charge is insufficient. Char ge or replace the
12-volt battery.
● When the message is shown, the hybrid system may not start or t he shift
position may not be changed normally. (Coping method: P. 609)
● After charging the 12-volt battery, the message may not go off until the shift
position is changed from P.
■ If “Shifting Unavailable Low 12-Volt Battery See Owner’s Manual ” is
shown
Indicates that the shift position cannot be changed because the voltage of the
12-volt battery drops. Charge or replace the 12-volt battery.
(Coping method in the case the 12-volt battery is discharged: P. 650)
■ If “Hybrid System Overheated. Reduced Output Power.” is shown
The message may be shown when driving under severe operating co nditions.
(For example, when driving up a long steep hill or driving up a steep hill in
reverse.)
Coping method: P. 656
■ If “Maintenance required for Traction battery cooling parts See owner’s
manual” is shown
The filter may be clogged, the air intake vent may be blocked or there may be
a gap in the duct.
● If the air intake vent is dirty, refer to P. 551 for information on how to clean
the air intake vent.
● If the message is shown when the air intake vent is not dirty, have the vehi-
cle inspected by your Toyota dealer.
■ If “Traction Battery Needs to be Protected Refrain From the Use of
Position” is shown
This message may be displayed when the shift position is in N.
As the hybrid battery (traction battery) can not be charged when the shift
position is in N, shift the shift position to P when the vehicle is stopped.
■ If “Traction Battery Needs to be Protected Shift into to Resta rt” is
shown
This message is displayed when the hybrid battery (traction battery) charge
has become extremely low because the vehicle has been left with the N shift
position selected for a certain amount of time.
When operating the vehicle, shift to P and restart the hybrid s ystem.

6087-2. Steps to take in an emergency
PRIUS_OM_OM47E09U_(U)■
If “Shift to Before Exiting Vehicle” is shown
Message is displayed when the driver’s door is opened without t urning the
power switch to off with the shift position in any position oth er than P.
Shift the shift position to P.
■ If “Shift is in Release Accelerat or Before Shifting” is shown
Message is displayed when the accelerator pedal has been depressed and
the shift position is in N.
Release the accelerator pedal and shift the shift position to D or R.
■ If “Depress Brake When Vehicle is Stopped. Hybrid System may Ov er-
heat.” is shown
The message may be shown when the accelerator pedal is depresse d to hold
the vehicle while the vehicle is stopped on an uphill, etc.
The hybrid system may overheat. Release the accelerator pedal a nd depress
the brake pedal.
■ If “Shifted to Stop Vehicle to Shift to ” is shown
If the P position switch is pressed while driving, the shift po sition is changed
to N and the message is shown. ( P. 257)
■ If “Auto Power OFF to Conserve Battery” is shown
The power switch has been turned off by the automatic power off function.
When starting the hybrid system next time, operate the hybrid s ystem for
approximately 5 minutes to recharge the 12-volt battery.
■ If “Engine Oil Level Low Add or Replace” is displayed
The engine oil level may be low. Check the level of the engine oil, and add
engine oil if necessary. This message may be displayed if the vehicle is
stopped on a slope. Move the vehicle to a level surface and che ck if the mes-
sage disappears.
■ If “Accelerator and Brake Pedals Pressed Simultaneously” is sho wn
The accelerator and brake pedals are being depressed simultaneo usly.
( P. 229)
Release the accelerator pedal and depress the brake pedal.
■ If a message that indicates the malfunction of front camera is dis-
played.
*
The following systems may be suspended until the problem shown in the
message is resolved. ( P. 294, 592)
● PCS (Pre-Collision System)
*
●LTA (Lane Tracing Assist)*
●AHB (Automatic High Beam)*
●RSA (Road Sign Assist)*
●Dynamic radar cruise control with full-speed range*
*
: If equipped

6097-2. Steps to take in an emergency
PRIUS_OM_OM47E09U_(U)
7
When trouble arises
■If “Radar Cruise Control Unavailable See Owner’s Manual” is sho wn
The dynamic radar cruise control with full-speed range system is suspended
temporarily or until the problem shown in the message is resolv ed. (causes
and coping methods: P. 294)
■ If “Radar Cruise Control Unavailable” is shown
The dynamic radar cruise control with full-speed range system c annot be
used temporarily. Use the system when it becomes available agai n.
■ If “Maintenance Required Soon” is displayed (U.S.A. only)
Indicates that all maintenance according to the driven distance on the mainte-
nance schedule
* should be performed soon.
Comes on approximately 4500 miles (7200 km) after the message has been
reset.
If necessary, perform maintenance. Please reset the message aft er the main-
tenance is performed. ( P. 506)
*: Refer to the separate “Scheduled Maintenance Guide” or “Owner’ s Manual
Supplement” for the maintenance interval applicable to your veh icle.
■ If “Maintenance Required Visit Your Dealer” is displayed (U.S.A . only)
Indicates that all maintenance is required to correspond to the driven distance
on the maintenance schedule
*.
Comes on approximately 5000 miles (8000 km) after the message has been
reset. (The indicator will not work properly unless the message has been
reset.)
Perform the necessary maintenance. Please reset the message aft er the
maintenance is performed. ( P. 506)
*: Refer to the separate “Scheduled Maintenance Guide” or “Owner’ s Manual
Supplement” for the maintenance interval applicable to your veh icle.
■ If the shift position cannot be changed or the power switch is turned to
ACCESSORY mode even if trying to turn the power switch off when a
warning message is shown
If the 12-volt battery is discharged or the shift control syste m is malfunction-
ing, the followings may occur.
● The shift position may not be changed to P.
When parking, stop the vehicle on level ground and apply the pa rking brake
firmly.
● The hybrid system may not start.
● The power switch may be turned to ACCESSORY mode even if trying to
turn the power switch off.
In this case, the power switch may be turned off after applying the parking
brake.
● The automatic P position selection function ( P. 258) may not operate.
Before turning the power switch off, be sure to press the P pos ition switch
and check that the shift position is in P by the shift position indicator or P
position switch indicator.

6497-2. Steps to take in an emergency
PRIUS_OM_OM47E09U_(U)
7
When trouble arises
■Stopping the hybrid system
Set the parking brake, shift the shift position to P and press the power switch
as you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommende d that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 560)
■ Changing power switch modes
Release the brake pedal and press the power switch in step abo ve. The
hybrid system does not start and modes will be changed each tim e the switch
is pressed. ( P. 247)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features: P. 690)
● Check if battery-saving mode is set. If it is set, cancel the f unction.
( P. 198)
WARNING
■ When using the mechanical key and operating the power windows o r
moon roof (if equipped)
Operate the power window or moon roof after checking to make su re that
there is no possibility of any passenger having any of their body parts
caught in the window or moon roof.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window or moon
roof.
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