maintenance TOYOTA PRIUS PRIME 2021 (in English) User Guide

PRIUS PRIME_OM_OM47D71U_(U)
5797-1. Maintenance and care
7
Maintenance and care
NOTICE
■To prevent paint deterioration and corrosion on the body and compo-
nents (aluminum wheels etc.)
●Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on the
paint surface
• After driving in an area contaminated with soot, oily smoke, mine dust,
iron powder or chemical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
●If the paint is chipped or scratched, have it repaired immediately.
●To prevent the wheels from corroding, remove any dirt and store in a place
with low humidity when storing the wheels.
■To prevent damage to the windshield wiper arms
When lifting the wiper arms away from the windshield pull the driver side
wiper arm upward first, and repeat for the passenger’s side. When returning
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57004b00480003005300440056005600480051004a00480055[’s side first.
■Cleaning the exterior lights
●Wash carefully. Do not use organic substances or scrub with a hard brush.
This may damage the surfaces of the lights.
●Do not apply wax to the surfaces of the lights.
Wax may cause damage to the lenses.
■When using an automatic car wash (vehicles with rain-sensing wind-
shield wipers)
Set the wiper switch to the off position.
If the wiper switch is in the position, the wipers may operate and the
wiper blades may be damaged.

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PRIUS PRIME_OM_OM47D71U_(U)
7-1. Maintenance and care
NOTICE
■When using a high pressure car wash
●When washing the vehicle, do not let water of the high pressure washer hit
directly or the vicinity of the camera. Due to the shock from the high pres-
sure water, it is possible the device may not operate as normal.
●Do not bring the nozzle tip close to boots (rubber or resin manufactured
cover), connectors or the following parts. The parts may be damaged if
they come into contact with high-pressure water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
●Keep the cleaning nozzle at least 11.9 in. (30 cm) away from the vehicle
body. Otherwise resin section, such as moldings and bumpers, may be
deformed and damaged. Also, do not continuously hold the nozzle in the
same place.
●Do not spray the lower part of the windshield continuously. If water enters
the air conditioning system intake located near the lower part of the wind-
shield, the air conditioning system may not operate correctly.
●Do not wash the underside of the vehicle using a high pressure car
washer.
●Do not use the washer on the area around the charging port lid. Water
could get into the charging inlet and could damage the vehicle.
■When raising the windshield wiper arms
Make sure to hold the hook parts of the
wiper arms to raise them.
Do not hold only the wiper blades when
raising them, or it may cause deformation
of the wiper blades.
Hook parts

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PRIUS PRIME_OM_OM47D71U_(U)
7-1. Maintenance and care
7
Maintenance and care
Cleaning and protecting the vehicle interior
●Remove dirt and dust using a vacuum cleaner. Wipe dirty surfaces
with a cloth dampened with lukewarm water.
●If dirt cannot be removed, wipe it off with a soft cloth dampened with
neutral detergent diluted to approximately 1%.
Wring out any excess water from the cloth and thoroughly wipe off
remaining traces of detergent and water.
●Remove dirt and dust using a vacuum cleaner.
●Wipe off any excess dirt and dust with a soft cloth dampened with
diluted detergent.
Use a diluted water solution of approximately 5% neutral wool detergent.
●Wring out any excess water from the cloth and thoroughly wipe off
all remaining traces of detergent.
●Wipe the surface with a dry, soft cloth to remove any remaining
moisture. Allow the leather to dry in a shaded and ventilated area.
●Remove dirt and dust using a vacuum cleaner.
●Wipe it off with a soft cloth dampened with neutral detergent diluted
to approximately 1%.
●Wring out any excess water from the cloth and thoroughly wipe off
remaining traces of detergent and water.
The following procedures will help protect your vehicle’s interior
and keep it in top condition:
Protecting the vehicle interior
Cleaning the leather areas
Cleaning the synthetic leather areas

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PRIUS PRIME_OM_OM47D71U_(U)
7-1. Maintenance and care
Clean the air intake vents and fil-
ters by the following procedures to
prevent dust from accumulating in
them, or to prevent them from
clogging.
The filters are attached to the back
side of the air intake vent grilles.
■
Cleaning the air intake vents and filters
Remove the dust from the vents
and filters with a vacuum
cleaner etc.
Clean the vents of the both
sides.
■
Cleaning the filters
If “Maintenance required for Traction battery cooling parts See
owner’s manual” is shown on the multi-information display, remove
the air intake vent grilles on the both sides of the rear seat and
clean the filters.
Insert a flathead screwdriver
etc. to the notch at the top of
the grille, and disconnect the
tab at the bottom to remove
the grille.
Turn over the rubber portion
beside the grille to insert the flat-
head screwdriver.
To prevent damage, cover the
tip of the flathead screwdriver
with a rag.
Cleaning the air intake vents and filters
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PRIUS PRIME_OM_OM47D71U_(U)
5837-1. Maintenance and care
7
Maintenance and care
Remove the filter.
Remove dust using a vac-
uum cleaner etc. to clean the
filter.
Also, remove dust on the grille
as well as on the filter using a
vacuum cleaner.
Reinstall the filter to the origi-
nal position.
Be careful not to deform the fil-
ter or allow a gap between the
filter and the installation posi-
tion when installing the filter.
Insert the tab at the bottom of
the grille to the position, and
push the opposite side edge
in to secure the grille.
Reinstall the grille to the original
position while turning over the
rubber portion.
Start the hybrid system and check that the warning message on
the multi-information display disappears.
It may take several minutes before the warning message disappears.
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PRIUS PRIME_OM_OM47D71U_(U)
7-1. Maintenance and care
■Caring for leather areas
Toyota recommends cleaning the interior of the vehicle at least twice a year to
maintain the quality of the vehicle’s interior.
■Shampooing the carpets
There are several commercial foaming-type cleaners available. Use a sponge
or brush to apply the foam. Rub in overlapping circles. Do not use water.
Wipe dirty surfaces and let them dry. Excellent results are obtained by keep-
ing the carpet as dry as possible.
■Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also
check the belts periodically for excessive wear, fraying or cuts.
■Cleaning the air intake vents and filters
●Dust on the air intake vents or filters may interferes cooling of the hybrid bat-
tery (traction battery) and results in poor electricity and fuel consumption.
Clean the air intake vents and filters periodically.
●If continuing to drive the vehicle with “Maintenance required for Traction bat-
tery cooling parts See owner’s manual” shown on the multi-information dis-
play, the hybrid battery (traction battery) may overheat, leading to
decreasing in distance that can be driven using the electric motor. It may
cause poor electricity and fuel consumption or a malfunction. If the warning
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4c004f00570048005500560003004c0050005000480047004c[ately.
●Improper handling may result in damage to the grille or filters. If you have
any concerns about cleaning the filters, contact your Toyota dealer.
●If the warning message on the multi-information display does not disappear
after cleaning the filters, have the vehicle inspected by your Toyota dealer.
●Timing of cleaning filters differs depending on the use environment of the
vehicle.

PRIUS PRIME_OM_OM47D71U_(U)
5857-1. Maintenance and care
7
Maintenance and care
WARNING
■Water in the vehicle
●Do not splash or spill liquid in the vehicle, such as on the floor, in the
hybrid battery (traction battery) air intake vent, and in the luggage com-
partment.
Doing so may cause the hybrid battery (traction battery), electrical compo-
nents, etc. to malfunction or catch fire.
●Do not get any of the SRS components or wiring in the vehicle interior wet.
(P. 38)
An electrical malfunction may cause the airbags to deploy or not function
properly, resulting in death or serious injury.
●Vehicles with wireless charger:
Do not let the wireless charger (P. 557) get wet. Failure to do so may
cause the charger to become hot and cause burns or could cause electric
shock resulting in death or serious injury.
■Cleaning the interior (especially instrument panel)
Do not use polish wax or polish cleaner. The instrument panel may reflect
off the windshield, obstructing the driver’s view and leading to an accident,
resulting in death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the following types of detergent, as they may discolor the vehi-
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0300560058005500490044004600480056001d[
• Non-seat portions: Organic substances such as benzene or gasoline,
alkaline or acidic solutions, dye, and bleach
• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alco-
hol
●Do not use polish wax or polish cleaner. The instrument panel’s or other
interior part’s painted surface may be damaged.
■Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration of
leather surfaces:
●Remove any dust or dirt from leather surfaces immediately.
●Do not expose the vehicle to direct sunlight for extended periods of time.
Park the vehicle in the shade, especially during summer.
●Do not place items made of vinyl, plastic, or containing wax on the uphol-
stery, as they may stick to the leather surface if the vehicle interior heats
up significantly.

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PRIUS PRIME_OM_OM47D71U_(U)
7-1. Maintenance and care
NOTICE
■Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system may be damaged if water comes
into contact with electrical components such as the audio system above or
under the floor of the vehicle. Water may also cause the body to rust.
■When cleaning the inside of the windshield
Do not allow glass cleaner to contact the lens. Also, do not touch the lens.
(P. 377).
■Cleaning the inside of the rear window
●Do not use glass cleaner to clean the rear window, as this may cause
damage to the rear window defogger heater wires or antenna. Use a cloth
dampened with lukewarm water to gently wipe the window clean. Wipe the
window in strokes running parallel to the heater wires or antenna.
●Be careful not to scratch or damage the heater wires or antenna.
■When cleaning the air intake vents and filters
Observe the following precautions. Failure to do so may cause damage to
the vehicle.
●When removing the air intake vent grille, make sure to turn the power
switch off to stop the hybrid system.
●Do not use water or other liquid to clean the air intake vents or filters.
●Do not allow water or foreign matter to enter the air intake vent when the
grille is removed.
●Carefully handle the removed filters not to damage.
If the filter is damaged, have it replaced with a new filter by your Toyota
dealer.
●Make sure to reinstall the filters and vents to its original positions after
cleaning.
The shape of the left side and right side filters are different. When remov-
ing both filters, be careful not to mistake the left-right installation direction.
●Do not install anything but the filters exclusive for this vehicle to the air
intake vents or use the vehicle without installing the filters.

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PRIUS PRIME_OM_OM47D71U_(U)
7-2. Maintenance
7
Maintenance and care
Maintenance requirements
General maintenance should be performed on a daily basis. This can
be done by yourself or by a Toyota dealer.
Scheduled maintenance should be performed at specified intervals
according to the maintenance schedule.
For details about maintenance items and schedules, refer to the “Sched-
uled Maintenance Guide” or “Owner’s Manual Supplement”.
You can perform some maintenance procedures by yourself.
Please be aware that do-it-yourself maintenance may affect warranty
coverage.
The use of Toyota repair manuals is recommended.
For details about warranty coverage, refer to the separate “Owner’s War-
ranty Information Booklet” or “Owner’s Manual Supplement”.
To ensure safe and economical driving, day-to-day care and reg-
ular maintenance are essential. It is the owner’s responsibility to
perform regular checks. Toyota recommends the following main-
tenance:
General maintenance
Scheduled maintenance
Do-it-yourself maintenance

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PRIUS PRIME_OM_OM47D71U_(U)
7-2. Maintenance
■Repair and replacement
It is recommended that genuine Toyota parts be used for repairs to ensure
performance of each system. If non-Toyota parts are used in replacement or if
a repair shop other than a Toyota dealer performs repairs, confirm the war-
ranty coverage.
■Resetting the message indicating maintenance is required (U.S.A. only)
After the required maintenance is preformed according to the maintenance
schedule, please reset the message.
To reset the message, follow the procedures described below:
While the hybrid system is operating, switch the multi-information display to
the screen. (P. 246)
Press
or of the meter control switches, select (“Vehicle
Settings”), and then press .
Press
or of the meter control switches, select “Maintenance Sys-
tem”, and then press .
Press
or of the meter control switches, select “Oil Maintenance”,
and then press .
Press
or of the meter control switches, select “Yes”, and then press
.
■Allow inspection and repairs to be performed by a Toyota dealer
●Toyota technicians are well-trained specialists and are kept up to date with
the latest service information. They are well informed about the operation of
all systems on your vehicle.
●Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty coverage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly take
care of it. A message will be displayed when the
reset procedure has been completed.
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