maintenance TOYOTA RAV4 2012 XA30 / 3.G Owners Manual

TABLE OF CONTENTS
1
1Before drivingAdjusting and operating features such as door locks,
mirrors, and steering column.
2When drivingDriving, stopping and safe-driving information.
3Interior
featuresAir conditioning and audio systems, as well as other
interior features for a comfortable driving experience.
4Maintenance
and careCleaning and protecting your vehicle, performing do-it-
yourself maintenance, and maintenance information.
5When trouble
arisesWhat to do if the vehicle needs to be towed, gets a flat
tire, or is involved in an accident.
6Vehicle
specificationsDetailed vehicle information.
7For ownersReporting safety defects for U.S. owners, and seat belt
and SRS airbag instructions for Canadian owners
IndexAlphabetical listing of information contained in this
manual.

TABLE OF CONTENTSIndex
4
Security and system setup ................................ 304
Using the phone book ........ 307
3-4. Using the interior lights Interior lights list ................. 315
• Personal/interior light main switch ...................... 316
• Personal/interior lights...... 316
• Interior light ...................... 317
• Luggage compartment light .................................. 317
3-5. Using the storage features List of storage features....... 319
• Glove box ......................... 320
• Console box ..................... 321
• Overhead console ............ 322
• Cup holders ...................... 323
• Bottle holders ................... 324
• Auxiliary box ..................... 326
3-6. Other interior features Sun visors .......................... 327
Vanity mirrors ..................... 328
Clock .................................. 329
Power outlets ..................... 330
Seat heaters ....................... 335
Armrest............................... 337
Coat hooks ......................... 338
Floor mat ............................ 339
Luggage compartment features ............................ 340 4-1. Maintenance and care
Cleaning and protecting the vehicle exterior ........... 346
Cleaning and protecting the vehicle interior ............ 349
4-2. Maintenance Maintenance requirements .................... 352
General maintenance ......... 355
Emission inspection and maintenance (I/M)
programs .......................... 358
4-3. Do-it-yourself maintenance Do-it-yourself service precautions ....................... 359
Hood ................................... 363
Positioning a floor jack........ 365
Engine compartment .......... 367
Tires.................................... 381
Tire inflation pressure ......... 388
Wheels................................ 392
Air conditioning filter ........... 395
Key battery ......................... 397
Checking and replacing fuses ................................. 401
Light bulbs .......................... 413
4Maintenance and care

1
2
3
4
5
6
7
5
5-1. Essential informationEmergency flashers ............ 424
If your vehicle needs to be towed ........................... 425
If you think something is wrong ............................ 432
Fuel pump shut off system .............................. 433
Event data recorder ............ 434
5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer
sounds... .......................... 436
If you have a flat tire (vehicles with
standard tires) ................... 449
If you have a flat tire (vehicles with
run-flat tires)...................... 467
If the engine will not start ................................... 468
If the shift lever cannot be shifted from P............... 469
If you lose your keys ........... 470
If the electronic key does not operate properly.......... 471
If the battery is discharged ........................ 473
If your vehicle overheats ..... 476
If the vehicle becomes stuck ................................. 478
If your vehicle has to be stopped in an
emergency ........................ 480 6-1. Specifications
Maintenance data (fuel, oil level, etc.) ........... 484
Fuel information.................. 496
Tire information .................. 499
6-2. Customization Customizable features........ 510
6-3. Initialization Items to initialize ................. 513
Reporting safety defects for U.S. owners ................ 516
Seat belt instructions for Canadian owners
(in French) ........................ 517
SRS airbag instructions for Canadian owners
(in French) ........................ 519
Abbreviation list ......................... 530
Alphabetical index ..................... 532
What to do if... ........................... 541
5When trouble arises6Vehicle specifications
7For owners
Index

96 1-6. Theft deterrent system
■System maintenance
The vehicle has a maintenance-free type engine immobilizer system.
■ Conditions that may cause the system to malfunction
●If the key is in contact with a metallic object
● If the key is in close proximity to or touching a key to the security system
(key with a built-in transponder chip) of another vehicle
■ Certifications for the en gine immobilizer system
● For vehicles sold in the U.S.A.
Vehicles without smart key system
FCC ID: MOZRI-20BTY
FCC ID: MOZRI-21BTY
Vehicles with smart key system
FCC ID: NI4TMIMB-1
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interfer-
ence, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC WARNING:
Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
●For vehicles sold in Canada
This device complied with RSS-210 of Industry Canada.
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, includ-
ing interference that may cause undesired operation of the device.

208 2-5. Driving information
NOTICE
■When you drive through water
If driving through water, such as when crossing shallow streams, first check
the depth of the water and the bottom of the stream for firmness. Drive
slowly and avoid deep water.
■ Inspection after off-road driving
●Sand and mud that has accumulated around brake discs may affect brak-
ing efficiency and may damage brake system components.
● Always perform a maintenance inspection after each day of off-road driv-
ing that has taken you through rough terrain, sand, mud, or water. For
scheduled maintenance information, refer to the “Scheduled Maintenance
Guide” or “Owner’s Manual Supplement”.

225
2-5. Driving information
2
When driving
Connecting trailer lights
Please consult your dealer when installing trailer lights, as incorrect
installation may cause damage to the vehicle's lights. Please take
care to comply with your state's laws when installing trailer lights.
■Before towing
●Ensure that your vehicle’s tires are properly inflated. ( P. 494)
● Trailer tires should be inflated according to the trailer manufacturer's rec-
ommendation.
● All trailer lights must work in order to be legal.
● Confirm all lights work each time you connect them.
● The trailer ball is set up at the proper height for the coupler on the t\
railer.
● Check that your vehicle remains level when a loaded or unloaded trailer
is hitched. Do not drive if the vehicle is not level, and check for improper
tongue load, overloading, worn suspension, or other possible causes.
● Make sure the trailer cargo is securely loaded.
● Check that your rear view mirrors c onform to any federal, state/provincial
or local regulations. If they do not, inst all rear view mirrors appropriate for
towing purposes.
■ Break-in schedule
Toyota recommends that you do not use a new vehicle or a vehicle with any
new power train components (engine, transmission, differential, wheel bear-
ings, etc.) to tow a trailer for the first 500 miles (800 km) of driving.
■ Maintenance
●If you tow a trailer, your vehicle will require more frequent maintenance
due to the additional load. (See “Scheduled Maintenance Guide” or
“Owner's Manual Supplement”.)
● Retighten the fixing bolts of the towing ball and bracket after approxi-
mately 600 miles (1000 km) of trailer towing.

Maintenance and care4
345
4-1. Maintenance and careCleaning and protecting the vehicle exterior ......... 346
Cleaning and protecting the vehicle interior .......... 349
4-2. Maintenance Maintenance requirements .................. 352
General maintenance....... 355
Emission inspection and maintenance (I/M)
programs........................ 358
4-3. Do-it-yourself maintenance
Do-it-yourself service precautions .................... 359
Hood ................................ 363
Positioning a floor jack ..... 365
Engine compartment ........ 367
Tires ................................. 381
Tire inflation pressure ...... 388
Wheels ............................. 392
Air conditioning filter......... 395
Key battery ....................... 397
Checking and replacing fuses .............................. 401
Light bulbs........................ 413

346
4-1. Maintenance and care
Cleaning and protecting the vehicle exterior
■Automatic car washes
●Before washing the vehicle, do the following.
• Fold the mirrors back.
• Remove the antenna.
Make sure to re-install the antenna and extend the mirrors before driving.
● Brushes used in automatic car washes may scratch the vehicle surface
and harm your vehicle’s paint.
■ High pressure car washes
●Do not allow the nozzles of the car wash to come within close proximity
of the windows.
● Before car wash, check that the fuel filler door on your vehicle is closed
properly.
Perform the following to protect the vehicle and maintain it in prime
condition.
● Working from top to bottom, liber ally apply water to the vehicle
body, wheel wells and underside of the vehicle to remove any
dirt and dust.
Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thor-
oughly with water.
● Wipe away any water.
● Wax the vehicle when the waterproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.

347
4-1. Maintenance and care
4
Maintenance and care
■
Aluminum wheels
●Remove any dirt immediately by using a neutral detergent. Do not use
hard brushes or abrasive cleaners. Do not use strong or harsh chemical
cleaners. Use the same mild detergent and wax as used on the paint.
● Do not use detergent on the wheels when they are hot, for example after
driving for long distance in the hot weather.
● Wash detergent from the wheels immediately after use.
■ Bumpers
Do not scrub with abrasive cleaners.
CAUTION
■When washing the vehicle
Do not apply water to the inside of the engine compartment. Doing so may
cause the electrical components etc. to catch fire.
■ Precautions regardin g the exhaust pipe
Exhaust gasses cause the exhaust pipe to become quite hot.
When washing the vehicle, be careful not to touch the pipe until it has cooled
sufficiently, as touching a hot exhaust pipe can cause burns.

348 4-1. Maintenance and care
NOTICE
■To prevent paint deterioration and corrosion on the body and compo-
nents (aluminum wheels etc.)
● Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If you see coal tar or tree sap on the paint surface
• If you see dead insects or insect droppings on the paint
• After driving in an area contaminated with soot, oily smoke, mine dust,
iron powder or chemical substances
• If the vehicle becomes heavily soiled in dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
● If the paint is chipped or scratched, have it repaired immediately.
● To prevent the wheels from corroding, remove any dirt and store in a place
with low humidity when storing the wheels.
■ Cleaning the exterior lights
●Wash carefully. Do not use organic substances or scrub with a hard brush.
This may damage the surfaces of the lights.
● Do not apply wax on the surfaces of the lights.
Wax may cause damage to the lenses.
■ Antenna installation and removal precautions
●Before driving, ensure that the antenna is installed.
● When the antenna is removed, such as before entering an automatic car
wash, make sure to store it in a suitable place so as not to lose it. Also,
before driving, make sure to reinstall the antenna in its original position.
■ To prevent damage to the windshield wiper arms
When lifting the wiper arms away from the windshield, pull the driver side
wiper arm upward first, and repeat for the passenger side. When returning
the wipers to their original position, do so from the passenger side first.