lock TOYOTA RAV4 HYBRID 2020 (in English) Manual PDF

1964-1. Before driving
Cargo capacity depends on the
total weight of the occupants.
(Cargo capacity) = (Total load
capacity) - (Total weight of occu-
pants)
Steps for Determining Cor-
rect Load Limit 
(1) Locate the statement “The
combined weight of occupants
and cargo should never exceed
XXX kg or XXX lbs.” on your
vehicle’s placard.
(2) Determine the combined
weight of the driver and passen-
gers that will be riding in your
vehicle.
(3) Subtract the combined
weight of the driver and passen-
gers from XXX kg or XXX lbs.
(4) The resulting figure equals
the available amount of cargo
and luggage load capacity.
Cargo and luggage
Take notice of the following
information about storage
precautions, cargo capacity
and load.
WA R N I N G
■Things that must not be car-
ried in the luggage compart-
ment
The following things may cause a
fire if loaded in the luggage com-
partment:
●Receptacles co ntaining gaso-
line
●Aerosol cans
■Storage precautions
Observe the following precau-
tions.
Failure to do so m ay prevent the
pedals from be ing depressed
properly, may block the driver’s
vision, or may result in items hit-
ting the driver or passengers, pos-
sibly causing an accident.
●Stow cargo and luggage in the
luggage compartment when-
ever possible.
●Do not stack anything in the lug-
gage compartment higher than
the seatbacks.
●Do not place cargo or luggage
in or on the follo wing locations.
• At the feet of the driver
• On the front passenger or rear seats (when stacking items)
• On the luggage cover (if equipped)
• On the instrument panel
• On the dashboard
●Secure all items in the occupant
compartment.
●When you fold down the rear
seats, long items should not be
placed directly behind the front
seats.
●Never allow anyon e to ride in
the luggage compartment. It is
not designed for passengers.
They should ride in their seats
with their seat belts properly
fastened. Otherw ise, they are
much more likely to suffer death
or serious bodily injury, in the
event of sudden braking, sud-
den swerving or an accident.
Capacity and distribution

2074-1. Before driving
4
Driving
vehicle control. This is espe-
cially true on wet or slippery
surfaces.
 Avoid jerky starts or sudden
acceleration.
 Avoid jerky steering and
sharp turns, and slow down
before making turn.
 Note that when making a turn,
the trailer wheels will be
closer than the vehicle wheels
to the inside of the turn. Com-
pensate by making a wider
than normal turning radius.
 Slow down before making a
turn, in cross winds, on wet or
slippery surfaces, etc.
Increasing vehicle speed can
destabilize the trailer.
Take care when passing other
vehicles. Passing requires
considerable distance. After
passing a vehicle, do not for-
get the length of your trailer,
and be sure you have plenty
of room before changing
lanes.
 To maintain engine braking
efficiency, when using engine
braking, do not use the trans-
mission in D.
 Instability happens more fre-
quently when descending
steep or long downhill grades.
Before descending, slow
down and downshift. Do not
make sudden downshifts
while descending steep or long downhill grades.
 Avoid holding the brake pedal
down too long or applying the
brakes too frequently. This
could cause the brakes to
overheat and result in
reduced braking efficiency.
 Due to the added load of the
trailer, your vehicle’s hybrid
system may overheat on hot
days (at temperatures over
85°F [30°C]) when driving up
a long or steep grade. If the
engine coolant temperature
gauge indicates overheating,
immediately turn off the air
conditioning (if in use), pull
your vehicle off the road and
stop in a safe spot. ( P.670)
 Always place wheel blocks
under both the vehicle’s and
the trailer’s wheels when
parking. Apply the parking
brake firmly, and put the
transmission in P. Avoid park-
ing on a slope, but if unavoid-
able, do so only after
performing the following:
1 Apply the brakes and keep
them applied.
2 Have someone place wheel
blocks under both the vehi-
cle’s and trailer’s wheels.
3 When the wheel blocks are in
place, release the brakes
slowly until the blocks absorb
the load.

2084-1. Before driving
4Apply the parking brake
firmly.
5 Shift into P and turn off the
hybrid system.
 When restarting after parking
on a slope:
1 With the transmission in P,
start the hybrid system. Be
sure to keep the brake pedal
depressed.
2 Shift into a forward gear. If
reversing, shift into R.
3 If the parking brake is in man-
ual mode, release the park-
ing brake. ( P.224)
4 Release the brake pedal, and
slowly pull or back away from
the wheel blocks. Stop and
apply the brakes.
5 Have someone retrieve the
blocks.
■Break-in schedule
If your vehicle is new or equipped
with any new power train compo-
nents (such as an engine, transmis-
sion, differential or wheel bearing),
Toyota recommends that you do not
tow a trailer unt il the vehicle has
been driven for over 500 miles (800
km).
After the vehicle has been driven for
over 500 miles (800 km), you can
start towing. However, for the next
500 miles (800 km), drive the vehi-
cle at a speed of less than 45 mph
(72 km/h) when towing a trailer, and
avoid full throttle acceleration.
■Maintenance
●If you tow a trailer, your vehicle
will require more f requent mainte-
nance due to the additional load. (See “Scheduled Maintenance
Guide” or “Owner
’s Manual Sup-
plement”.)
●Retighten the fixing bolts of the
towing ball and bracket after
approximately 600 miles (1000
km) of tra iler towing.
■If trailer sway occurs
One or more factors (crosswinds,
passing vehicles, rough roads, etc.)
can adversely affect handling of
your vehicle and trailer, causing
instability.
●If trailer swaying occurs:
• Firmly grip the steering wheel. Steer straight ahead.
Do not try to contr ol trailer sway-
ing by turning the steering wheel.
• Begin releasing the accelerator
pedal immediately but very gradu-
ally to reduce speed.
Do not increase speed. Do not
apply vehicle brakes.
If you make no extreme correction
with the steering or brakes, your
vehicle and trailer should stabilize (if
enabled, Trailer Sway Control can
also help to stabilize the vehicle and
trailer.).
●After the trailer swaying has
stopped:
• Stop in a safe place. Get all occu-
pants out of the vehicle.
• Check the tires of the vehicle and the trailer.
• Check the load in the trailer. Make sure the load has not
shifted.
Make sure the tongue weight is
appropriate, if possible.
• Check the load in the vehicle.
Make sure the vehicle is not over-
loaded after occupants get in.
If you cannot find any problems, the
speed at which trailer swaying
occurred is beyond the limit of your
particular vehicle-trailer combina-
tion. Drive at a lower speed to pre-
vent instability. Remember that

2104-2. Driving procedures
4-2.Driving procedures
1Pull the parking brake switch
to check that the parking
brake is set. ( P.224)
The parking brake indicator will
come on.
2Check that the shift lever is in
P.
3 Firmly depress the brake
pedal.
4 Turn the power switch to
START to start the hybrid
system.
If the “READY” indicator turns on,
the hybrid system will operate nor-
mally.
Continue depressing the brake
pedal until the “READY” indicator is
illuminated.
5Check that the “READY” indi-
cator is illuminated.
If the “READY” indicator changes
from a flashing light to a solid light
and the buzzer sounds, the hybrid
system is starting normally.
The vehicle will not move when the “READY” indicator is off.
The vehicle can
move when the
“READY” indicator is on even if the
gasoline engine is stopped. (The
gasoline engine starts or stops
automatically in accordance with
the state of the vehicle.)
■If the hybrid system does not
start
The immobilizer system may not
have been deactivated. ( P. 8 2 )
Contact your Toyota dealer.
■When the steering lock cannot
be released
When starting the hybrid system,
the power switch may seem stuck in
OFF. To free it, turn the key while
turning the steering wheel slightly
left and right.
■When the ambient temperature
is low, such as during winter
driving conditions
When starting the hybrid system,
the flashing time of the “READY”
indicator may be long. Leave the
vehicle as it is until the “READY”
indicator is steady on, as steady
means the vehicle is able to move.
■Sounds and vibrations specific
to a hybrid vehicle
 P. 7 4
■If the “READY” indicator does
not come on
In the event that the “READY” indi-
cator does not come on even after
performing the proper procedures
for starting the vehicle, contact your
Toyota dealer immediately.
Power (ignition)
switch (vehicles with-
out smart key system)
Starting the hybrid sys-
tem

2114-2. Driving procedures
4
Driving
■When “Check Fuel Cap” is dis-
played on the multi-information
display
 P. 2 4 2
■If the hybrid system is malfunc-
tioning
 P. 8 0
OFF (“LOCK” position)
The steering wheel is locked and
the key can be rem oved. (The key
can be removed only when the shift lever is in P.)
ACC (“ACC” position)
Some electrical
components such
as the audio sys tem can be used.
ON (“ON” position)
All electrical components can be
used.
START (“START” position)
For starting the hybrid system.
■Turning the key from ACC to
OFF
1 Shift the shift lever to P.
2 Push in the key and turn it to
OFF.
■Key reminder function
A buzzer sounds if the driver’s door
is opened while the power switch is
in OFF or ACC to remind you to
remove the key.
WA R N I N G
■When starting the hybrid sys-
tem
Always start the hybrid system
while sitting in the driver’s seat.
Do not depress the accelerator
pedal while starting the hybrid
system under any circumstances.
Doing so may cause an accident
resulting in death or serious injury.
NOTICE
■When starting the hybrid sys-
tem
If the hybrid system becomes diffi-
cult to start, have your vehicle
checked by your Toyota dealer
immediately.
Changing power switch
modes
A
:$ 5 1 , 1 *
■Caution when driving
Do not turn the power switch to
OFF while driving. If, in an emer-
gency and you must turn the
hybrid system off while the vehicle
is moving, turn the power switch
only to ACC to stop the hybrid
system. An accident may result if
the hybrid system is stopped
while driving. ( P.629)
B
C
D

2134-2. Driving procedures
4
Driving
from any power switch mode.
5Check that the “READY” indi-
cator is illuminated.
If the “READY” indicator changes
from a flashing light to a solid light
and the buzzer sounds, the hybrid
system is starting normally.
The vehicle will not move when the
“READY” indicator is off.
The vehicle can move when the
“READY” indicator i s on even if the
gasoline engine is stopped. (The
gasoline engine starts or stops
automatically in accordance with
the state of the vehicle.)
■If the hybrid system does not
start
●The immobilizer system may not
have been deactivated. ( P. 8 2 )
Contact your Toyota dealer.
●If a message related to start-up is
shown on the multi-information
display, read the message and fol-
low the instructions.
■When the ambient temperature
is low, such as during winter
driving conditions
When starting the hybrid system,
the flashing time of the “READY”
indicator may be long. Leave the
vehicle as it is u ntil the “READY”
indicator is steady on, as steady
means the vehicle is able to move.
■Sounds and vibrations specific
to a hybrid vehicle
 P. 7 4
■If the 12-volt b attery is dis-
charged
The hybrid system cannot be started
using the smart key system. Refer
to P.665 to restar t the hybrid sys-
tem.
■Electronic key battery depletion
 P.122
■Conditions affecting operation
 P.149
■Note for the entry function
 P.150
■Steering lock function
●After turning the power switch to
OFF and opening and closing the
doors, the steeri ng wheel will be
locked due to the steering lock
function. Operating the power
switch again automatically can-
cels the steering lock.
●When the steering lock cannot be
released, “Push power switch
while turning the steering wheel in
either direction” will be displayed
on the multi-information display.
Check that the shift lever is set in
P. Press the power switch shortly
and firmly while turning the steer-
ing wheel left and right.
●To prevent the steering lock motor
from overheating , the motor may
be suspended if the hybrid system
is turned on and off repeatedly in
a short period of ti me. In this case,
refrain from operating the power
switch. After about 10 seconds,
the steering lo ck motor will
resume functioning.

2144-2. Driving procedures
■If there is a malfunction in the
smart key system
If “Smart Key Syst em Malfunction”
is displayed on the multi-information
display, the system may be malfunc-
tioning. Have the vehicle inspected
by your Toyota dealer immediately.
■If the “READY” indicator does
not come on
In the event that the “READY” indi-
cator does not come on even after
performing the proper procedures
for starting the vehicle, contact your
Toyota dealer immediately.
■When “Check Fuel Cap” is dis-
played on the multi-information
display
 P. 2 4 2
■If the hybrid system is malfunc-
tioning
 P. 8 0
■Electronic key battery
 P. 6 1 3
■Operation of the power switch
●If the switch is not pressed shortly
and firmly, the power switch mode
may not change or the hybrid sys-
tem may not start.
●If attempting to re start the hybrid
system immediately after turning
the power switch to OFF, the
hybrid system ma y not start in
some cases. After turning the
power switch to OFF, please wait
a few seconds before restarting
the hybrid system.
■Customization
If the smart key system has been
deactivated in a customized setting,
refer to P.664.
1 Stop the vehicle completely.
2 If the parking brake is in man-
ual mode, set the parking
brake. ( P.224)
WA R N I N G
■When starting the hybrid sys-
tem
Always start the hybrid system
while sitting in the driver’s seat.
Do not depress t he accelerator
pedal while starting the hybrid
system under any circumstances.
Doing so may cause an accident
resulting in death o r serious injury.
■Caution while driving
If hybrid system failure occurs
while the vehicle is moving, do not
lock or open the doors until the
vehicle reaches a safe and com-
plete stop. Activation of the steer-
ing lock in this c ircumstance may
lead to an accident, resulting in
death or serious injury.
NOTICE
■When starting the hybrid sys-
tem
If the hybrid system becomes diffi-
cult to start, have your vehicle
checked by your Toyota dealer
immediately.
■Symptoms indicating a mal-
function with the power
switch
If the power switch seems to be
operating somewhat differently
than usual, such as the switch
sticking slightly, there may be a
malfunction. Contact your Toyota
dealer immediately.
Stopping the hybrid sys-
tem

2154-2. Driving procedures
4
Driving
Check the parking brake indicator
is illuminated.
3Shift the shift position to P.
4 Press the power switch
shortly and firmly.
The hybrid system will stop, and the
meter display will be extinguished.
5Release the brake pedal and
check that “ACCESSORY” or
“IGNITION ON” is not shown
on the multi-information dis-
play.
■Automatic hybrid system shut
off feature
●The vehicle is equipped with a
feature that automatically shuts off
the hybrid system when the shift
lever is in P with the hybrid system
operating for an extended period.
●The hybrid system will automati-
cally shut off after approximately 1
hour if it has been left running
while the shift lever is in P.
●The timer for the automatic hybrid
system shut off feature will reset if
the brake pedal is depressed or if
the shift lever is in a position other
than P.
●After the vehicle is parked, if the
door is locked with the door lock
switch ( P.132) from the inside or
the mechanical key ( P.663) from
the outside, the automatic hybrid
system shut off fea ture will be dis-
abled. The timer for the automatic
hybrid system shu t off feature will
be re-enabled if the driver’s door
is opened.
WA R N I N G
■Stopping the hybrid system
in an emergency
●If you want to stop the hybrid
system in an emergency while
driving the vehicle, press and
hold the power s witch for more
than 2 seconds, or press it
briefly 3 times or more in suc-
cession. ( P.629)
However, do not touch the
power switch while driving
except in an emergency. Turn-
ing the hybrid s ystem off while
driving will not cause loss of
steering or braking control, how-
ever, power assist to the steer-
ing will be lost. This will make it
more difficult to steer smoothly,
so you should pull over and stop
the vehicle as soon as it is safe
to do so.
●If the power switch is operated
while the vehicle is running, a
warning message will be shown
on the multi-information display
and a buzzer sounds.
●When restarting the hybrid sys-
tem after an emergency shut-
down, shift the shift lever to N
and press the power switch
shortly and firmly.
■When parking
Exhaust gases include harmful
carbon monoxide (CO), which is
colorless and odorless. Observe
the following precautions.
Failure to do so may cause
exhaust gases to enter the vehicle
and may lead to an accident
caused by light-headedness, or
may lead to death or a serious
health hazard.
●If the vehicle is in a poorly venti-
lated area or a closed area,
such as a garage, stop the
hybrid system.

2214-2. Driving procedures
4
Driving
the shift release button is pushed
first, the shift lock will not be
released.
■Shift lock system
The shift lock system is a system to
prevent accidental operation of the
shift lever in starting.
The shift lever can be shifted from P
only when the pow er switch is in
ON, the brake pedal is depressed
and the shift release button is
pushed.
■If the shift lever cannot be
shifted from P
First, check whether the brake pedal
is being depressed.
If the shift lever cannot be shifted
even though the brake pedal is
depressed and the shift release but-
ton is pushed, there may be a prob-
lem with the shift lock system. Have
the vehicle inspected by your Toyota
dealer immediately.
The following steps may be used as
an emergency measure to ensure
that the shift lev er can be shifted.
Releasing the shift lock:
1 Pull the parking brake switch to
check that the parking brake is
set. ( P.224)
2 Turn the power switch off.
3 Depress the brake pedal.
4 Pry the cover up with a flathead
screwdriver or equivalent tool.
To prevent damage to the cover,
cover the tip of the screwdriver
with a rag.
5 Pry the cover up with a flathead
screwdriver or equivalent tool. The shift lever can be shifted
while both buttons
are pressed.
P.365
When the shift lever is in the S
position, the shift lever can be
operated as follows:
WA R N I N G
■To prevent an accident when
releasing the shift lock
Before pressing the shift lock
override button, m ake sure to set
the parking brake and depress the
brake pedal.
If the accelerator pedal is acci-
dentally depressed instead of the
brake pedal when the shift lock
override button is pressed and the
shift lever is shifted out of P, the
vehicle may suddenly start, possi-
bly leading to an accident result-
ing in death or serious injury.
Selecting the driving
mode
Changing shift ranges in
S mode

2304-3. Operating the lights and wipers
beam headlight lights.
●Vehicles with projector head-
lights: The daytime running lights
illuminate using the same lights as
the parking lights and illuminate
brighter than the parking lights.
●To make your vehicle more visible
to other drivers during daytime
driving, the daytime running lights
turn on automatically when all of
the following condi tions are met.
(The daytime running lights are
not designed for use at night.)
• The hybrid system is operating
• The parking brake is released
• The headlight s witch is in the
(Canada only), , or
*
position
*: When the surroundings are bright
The daytime running lights remain
on after they illumi nate, even if the
parking brake is set again.
●For the U.S.A.: Daytime running
lights can be turned off by operat-
ing the switch.
●Compared to turning on the head-
lights, the daytime running light
system offers gr eater durability
and consumes less electricity, so
it can help improve fuel economy.
■Headlight control sensor (if
equipped)
The sensor may not function prop-
erly if an object is placed on the sen-
sor, or anything that blocks the
sensor is affixed to the windshield.
Doing so interfere s with the sensor
detecting the level of ambient light
and may cause the automatic head-
light system to malfunction.
■Automatic light off system
●When the headlights are on: The
lights turn off 30 seconds after the
power switch is turned to ACC or
OFF and a door is opened and
closed. (The lights turn off immedi-
ately if on the key is
pressed after all the doors are
closed.)
●When only the tail lights are on:
The tail lights turn off automati-
cally if the power switch is turned
to ACC or OFF and the driver’s
door is opened.
To turn the lights on again, turn the
power switch to ON, or turn the light
switch off once and then back to
or position.
■Light reminder buzzer
Vehicles without smart key system
A buzzer sounds when the power
switch is turned to ACC or OFF, the
key is removed and the driver’s door
is opened while the lights are turned
on.
Vehicles with smart key system
A buzzer sounds when the power
switch is turned to ACC or OFF and
the driver’s door is opened while the
lights are turned on.
■Automatic headlight leveling
system (if equipped)
The level of the headlights is auto-
matically adjusted according to the
number of passengers and the load-
ing condition of the vehicle to
ensure that the headlights do not
interfere with o ther road users.
■Windshield wiper linked head-
light illumination (if equipped)
When driving during daytime with
the headlight switch turned to , if
the windshield wipers are used, the
headlights will turn o n automatically