tow TOYOTA RAV4 PRIME 2021 (in English) User Guide

2114-2. Opening, closing and locking the doors
4
Before driving
●If the rear bumper is strongly hit
with a foot or is touched for a while
If the rear bumper has been touched
for a while, wait for a short time
before attempting to operate the
Hands Free Power Back Door
again.
●When operated while a person is
too close to the rear bumper
●When an external radio wave
source interferes with the commu-
nication between the electronic
key and the vehicle ( P.218)
●When charging from an external
power source or connecting the
AC charging cable
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot , gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric power plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When a large amount of water is
applied to the rear bumper, such
as when the vehicle is being
washed or in heavy rain
●When mud, snow, ice, etc. is
attached to the rear bumper
●When the vehicle has been
parked for a while near objects
that may move and contact the
rear bumper, such as plants
●When an accessory is installed to
the rear bumper
If an accessory has been installed,
turn the Hands Free Power Back
Door operation setting off.
■Preventing unintentional opera-
tion of the Hands Free Power
Back Door (vehicles with Hands
Free Power Back Door)
When an electronic key is in the
operation range, the Hands Free
Power Back Door may operate unin-
tentionally, so be careful in the fol-
lowing situations.
●When a large amount of water is
applied to the rea r bumper, such
as when the vehicle is being
washed or in heavy rain
●When dirt is wip ed off the rear
bumper
●When a small animal or small
object, such as a ball, moves
under the rear bumper
●When an object is moved from
under the rear bumper
●If someone is swinging their legs
while sitting on the rear bumper
●If the legs or another part of some-
one’s body contacts the rear
bumper while passing by the vehi-
cle
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot, gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric po wer plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When the vehicle is parked in a
place where objects such as
plants are near the rear bumper
●If luggage, etc. is set near the rear
bumper
●If accessories or a vehicle cover is
installed/removed near the rear
bumper
●When the vehicle is being towed
To prevent unintentional operation,

2184-2. Opening, closing and locking the doors
●When an exterior alarm sounds
once for 5 seconds
●When an interior alarm pings con-
tinuously
■Battery-saving function
The battery-saving function will be
activated in order to prevent the
electronic key battery and the 12-
volt battery from being discharged
while the vehicle is not in operation
for a long time.
●In the following situations, the
smart key system may take some
time to unlock the doors.
• The electronic key has been left in an area of approxi mately 11.5 ft.
(3.5 m) of the outside of the vehi-
cle for 2 minutes or longer.
• The smart key system has not been used for 5 days or longer.
●If the smart key system has not
been used for 14 days or longer,
the doors canno t be unlocked at
any doors except the driver’s
door. In this case, take hold of the
driver’s door handle, or use the
wireless remote control or the mechanical key, to unlock the
doors.
■Turning an electronic key to
battery-saving mode
●When battery-saving mode is set,
battery depletion is minimized by
stopping the electronic key from
receiving radio waves.
Press twice while pressing
and holding .
Confirm that the ele ctronic key indi-
cator flashes 4 times.
While the battery-saving mode is
set, the smart key system cannot be
used. To cancel the function, press
any of the electronic key buttons.
●Electronic keys that will not be
used for long periods of time can
be set to the battery-saving mode
in advance.
■Conditions affecting operation
The smart key system uses weak
radio waves. In the following situa-
tions, the communication between
the electronic key and the vehicle
may be affected, preventing the
smart key system, wireless remote
control and immobilizer system from
operating properly.
●When the electronic key battery is
depleted
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When the electronic key is in con-
tact with, or is c overed by the fol-
SituationCorrection pro-
cedure
An attempt was
made to lock the
vehicle while a
door was open.Close all of the
doors and lock
the doors again.
SituationCorrection pro-cedure
The power
switch was
turned to ACC
while the driver’s
door was open
(or the driver’s
door was opened
while the power
switch was in
ACC).
Turn the power
switch to OFF
and close the
driver’s door.

2264-3. Adjusting the seats
■Before folding down the
seatbacks
1 Park the vehicle in a safe
place.
Apply the parking brake ( P.290)
and shift the shift lever to P.
(  P.286)
2 Adjust the position of the
front seat and the angle of
the seatback. ( P.224)
Depending on the position of the
front seat, if the seatback is folded
backward, it may interfere with the
operation of the rear seat.
3 Lift up and push down the
head restraints of the rear
outboard seats, and lower
the head restraint of the rear
center seat. ( P.230)
4 Stow the armrest of the rear
seat if it is pulled out.
( P.434)
This step is not necessary when
operating the left side seat only.
■Folding down the seat-
backs
While pulling the seatback angle
adjustment lever , fold the
seatback down.
■Returning the rear seat-
backs
To avoid trapping the seat belt
between the seat and the inside
of the vehicle, pass the seat belt
outside the seat belt guide
and then return the seatback
securely to the locked position.
WARNING
●After adjusting the seat, make
sure that the seat is locked in
position.
If the seatback is not securely
locked, the red marking will be
visible. Make sure that the red
marking is not visible.
Folding down the rear
seatbacks
WARNING
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.
A
A

2304-3. Adjusting the seats
■Front seats
1 Up
Pull the head restraints up.
2Down
Push the head restraint down while
pressing the lock release button
.
■Center rear seat
1 Up
Pull the head restraints up.
2Down
Push the head restraint down while
pressing the lock release button
.
■Outboard rear seats
Head restraints cannot be
adjusted.
■Adjusting the height of the head
restraints (front seats)
Make sure that the head restraints
are adjusted so that the center of
the head restraint i s closest to the
top of your ears.
■Adjusting the center rear seat
head restraint
Always raise the head restraint one
level from the stowed position when
using.
Head restraints
Head restraints are pro-
vided for all seats.
WARNING
■Head restraint precautions
Observe the following precautions
regarding the head restraints.
Failure to do so m ay result in
death or serious injury.
●Use the head restraints
designed for each respective
seat.
●Adjust the head restraints to the
correct position at all times.
●After adjusting the head
restraints, push down on them
and make sure they are locked
in position.
●Do not drive with the head
restraints removed.
Vertical adjustment
A
A

2414-4. Adjusting the steering wheel and mirrors
4
Before driving
SymptomLikely causeSolution
The image is
difficult to see.
The mirror surface is dirty.
Clean the mirror surface
gently, using a soft dry
cloth.
Sunlight or headlights are shin-
ing directly into the Digital Rear-
view Mirror.
Change to optical mirror
mode.
(If the light is coming
through the moon roof [if
equipped] or panoramic
moon roof [if equipped],
close the sunshade or
electronic sunshade.)
• The vehicle is in a dark area.
• The vehicle is near a TV tower, broadcasting station,
electric power plant, or other
location where strong radio
waves or electrical noise may
be present.
• The temperature around the camera is extremely high/low.
• The ambient te mperature is
extremely low.
• It is raining or humid.
• Sunlight or headlights are shining directly into the cam-
era lens.
• The vehicle is under fluores- cent lights, sodium lights,
mercury lights, etc.
• Exhaust gas is obstructing the camera.
Change to optical mirror
mode.
(Change back to digital
mirror mode when the
conditions have
improved.)
Foreign matters such as water
droplets or dust is on the cam-
era lens.Wipe the camera lens
with a damp soft cloth.

257
5
5
Driving
Driving
5-1. Before drivingDriving the vehicle....... 258
Cargo and luggage ..... 265
Vehicle load limits ....... 268
Trailer towing .............. 269
Dinghy towing ............. 278
5-2. Driving procedures Power (ignition) switch 279
Hybrid transmission .... 285
Turn signal lever ......... 289
Parking brake .............. 290
Brake Hold .................. 293
5-3. Operating the lights and wipers
Headlight switch .......... 295
AHB (Automatic High Beam)........................ 298
Windshield wipers and washer....................... 301
Rear window wiper and washer....................... 304
5-4. Refueling Opening the fuel tank cap.................................. 306
5-5. Using the driving support
systems
Toyota Safety Sense 2.0 .................................. 309
PCS (Pre-Collision System) .................................. 315LTA (Lane Tracing Assist)
.................................. 323
RSA (Road Sign Assist) .................................. 333
Dynamic radar cruise con- trol with full-speed range.................................. 336
BSM (Blind Spot Monitor) .................................. 347
Intuitive parking assist . 356
PKSB (Parking Support Brake) ........................ 363
Parking Support Brake func- tion (static objects) .... 368
Parking Support Brake func- tion (rear-crossing vehi-
cles) ........................... 373
Driving mode select switch .................................. 377
Trail Mode ................... 379
Driving assist systems. 380
5-6. Driving tips Winter driving tips........ 387
Utility vehicle precautions .................................. 390

2605-1. Before driving
●For the first 500 miles (800 km):
Do not tow a trailer.
●For the first 600 miles (1000 km):
• Do not drive at extremely high speeds.
• Avoid sudden acceleration.
• Do not drive continuously in low
gears.
• Do not drive at a constant speed
for extended periods.
■Operating your vehicle in a for-
eign country
Comply with the relevant vehicle
registration laws and confirm the
availability of the correct fuel.
(  P.551)
WARNING
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■When starting the vehicle
Always keep your foot on the
brake pedal while stopped with
the “READY” indicator is illumi-
nated. This prevents the vehicle
from creeping.
■When driving the vehicle
●Do not drive if you are unfamil-
iar with the location of the brake
and accelerator pedals to avoid
depressing the wrong pedal.
• Accidentally depressing the accelerator pedal instead of the
brake pedal will result in sudden
acceleration that may lead to an
accident.
• When backing up, you may twist your body around, leading to a
difficulty in operating the pedals.
Make sure to operate the pedals
properly.
• Make sure to keep a correct driving posture even when mov-
ing the vehicle only slightly. This
allows you to depress the brake
and accelerator pedals properly.
• Depress the brake pedal using your right foot. Depressing the
brake pedal using your left foot
may delay response in an emer-
gency, resulting in an accident.
●The driver should pay extra
attention to pedestrians when
the vehicle is powered only by
the electric motor (traction
motor). As there is no engine
noise, the pedestrians may mis-
judge the vehicle’s movement.
Even though the vehicle is
equipped with the Acoustic
Vehicle Alerting System, drive
with care as pedestrians in the
vicinity may still not notice the
vehicle if the surrounding area
is noisy.
●Do not drive the vehicle over or
stop the vehicle near flammable
materials such as leaves, paper
or rags.
The exhaust system and
exhaust gases can be
extremely hot. These hot parts
may cause a fire i f there is any
flammable material nearby.

2655-1. Before driving
5
Driving
Cargo capacity depends on the
total weight of the occupants.
(Cargo capacity) = (Total load
capacity) - (Total weight of occu-
pants)
Steps for Determining Correct
Load Limit 
(1) Locate the statement “The
combined weight of occupants
and cargo should never exceed
XXX kg or XXX lbs.” on your
vehicle’s placard.
(2) Determine the combined
weight of the driver and passen-
gers that will be riding in your
vehicle.
(3) Subtract the combined
weight of the driver and passen-
gers from XXX kg or XXX lbs.
(4) The resulting figure equals
the available amount of cargo
and luggage load capacity.
Cargo and luggage
Take notice of the following
information about storage
precautions, cargo capacity
and load.
WARNING
■Things that must not be car-
ried in the luggage compart-
ment
The following things may cause a
fire if loaded in the luggage com-
partment:
●Receptacles co ntaining gaso-
line
●Aerosol cans
■Storage precautions
Observe the following precau-
tions.
Failure to do so m ay prevent the
pedals from being depressed
properly, may bloc k the driver’s
vision, or may result in items hit-
ting the driver or passengers, pos-
sibly causing an accident.
●Stow cargo and luggage in the
luggage compartment when-
ever possible.
●Do not stack anything in the lug-
gage compartment higher than
the seatbacks.
●Do not place cargo or luggage
in or on the following locations.
• At the feet of the driver
• On the front passenger or rear seats (when stacking items)
• On the luggage cover (if equipped)
• On the instrument panel
• On the dashboard
●Secure all items in the occupant
compartment.
●When you fold down the rear
seats, long items should not be
placed directly behind the front
seats.
●Never allow anyon e to ride in
the luggage compartment. It is
not designed for passengers.
They should ride in their seats
with their seat belts properly
fastened. Otherw ise, they are
much more likely to suffer death
or serious bodily injury, in the
event of sudden braking, sud-
den swerving or an accident.
Capacity and distribution

2665-1. Before driving
For example, if the “XXX”
amount equals 1400 lbs. and
there will be five 150 lb passen-
gers in your vehicle, the amount
of available cargo and luggage
load capacity is 650 lbs. (1400 -
750 (5  150) = 650 lbs.)
(5) Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo and
luggage load capacity calcu-
lated in Step 4.
(6) If your vehicle will be towing
a trailer, load from your trailer
will be transferred to your vehi-
cle. Consult this manual to
determine how this reduces the
available cargo and luggage
load capacity of your vehicle.
( P.268) Cargo capacity
Total load capacity (vehicle
capacity weight) (
P.550)
When 2 people with the com-
bined weight of A lb. (kg) are rid-
ing in your vehicle, which has a
total load capacity (vehicle
capacity weight) of B lb. (kg),
the available amount of cargo
and luggage load capacity will
be C lb. (kg) as follows:
B
*2 lb. (kg) - A*1 lb. (kg) = C*3 lb.
(kg)
*1: A = Weight of people
*2: B = Total load capacity
*3: C = Available cargo and luggage load
In this condition, if 3 more passen-
gers with the combined weight of D
lb. (kg) get on, the available cargo
and luggage load will be reduced E
lb. (kg) as follows:
C lb. (kg) - D*4 lb. (kg) = E*5 lb.
(kg)
*4: D = Additional weight of people
*5: E = Available cargo and luggage
WARNING
■Capacity and distribution
●Do not exceed the maximum
axle weight rating or the total
vehicle weight rating.
●Even if the tota l load of occu-
pant’ weight and the cargo load
is less than the total load capac-
ity, do not ap ply the load
unevenly. Improper loading may
cause deteriorat ion of steering
or braking control which may
cause death or serious injury.
Calculation formula for
your vehicle
A
B

2685-1. Before driving
■Total load capacity and seating
capacity
These details are also described on
the tire and loading information
label. ( P.480)
Vehicle load limits
Vehicle load limits include
total load capacity, seating
capacity, TWR (Trailer
Weight Rating) and cargo
capacity.
 Total load capacity (vehicle
capacity weight): P.550
Total load capacity means the
combined weight of occu-
pants, cargo and luggage.
 Seating capacity:  P.550
Seating capacity means the
maximum number of occu-
pants whose estimated aver-
age weight is 150 lb. (68 kg)
per person.
 TWR (Trailer Weight Rat-
ing):  P.273, 550
TWR means the maximum
gross trailer weight (trailer
weight plus its cargo weight)
that your vehicle is able to
tow.
 Cargo capacity
Cargo capacity may increase
or decrease depending on the
weight and the number of
occupants.
WARNING
■Overloading the vehicle
Do not overload the vehicle. It
may not only cause damage to
the tires, but also degrade steer-
ing and braking ability, resulting in
an accident.