ale VOLKSWAGEN GOLF MK6 2012 Owners Manual

Warranty
Owner's information
Dear
This supplement contains the limited
whichever occurs first and powertrain whicheve r occurs first. Your vehicle has a warranty corrosion perforation for a period of 12 years irrespective of mileage.
in addition, your vehic le is covered by Emissions
Limited Warranties mandated by Federa l
Vermont , Washington and
the of Massachusetts and Penn­
sylvania and have purch ased a
for vehicles
equipped to meet California's Partial
information labe l cated under the hood. Therefore , the owner of a
Vo lkswagen model equipped to meet California's
consu lt these warranties whenever a repair
to your emission control system is required to de­
term ine whether it is covered by warranty . Your
2
to your Volkswagen is important
to us. Any questions concerning warranty cover ­
age should be directed to:
Volkswagen Group of America, Customer Hamlin Road Auburn
you have a concern or you are not satisfied with
the serv ice that you receive from your dealer, we sugg est that you discuss it with the Serv ice Man­
ager at your dea le rship. it is not reso lved throug h
your dealership , you may
wagen Customer Center.
the event that you r authorized Volkswagen er or Volkswagen Customer Representative
h as been unable to address the conce rn to your satisfaction, you may take adva ntage of BBB AU­a program administered through the of Better Business Bureaus. The BBB AU­
Traffic & Motor Vehicle Safety Act of 1966" requires manufacturers to be in a position to
contact
you change your address or
buy a used Volkswagen model, complete one of the postcards in the middle of the warranty and
maintenance booklet. You need not use the card if
you purchased your Volkswagen throug h an
authorized Volkswagen dealer.

Parts not scheduled for inspection or replacement
Any part, which is not scheduled for inspection or
replacement at maintenance intervals specified in the Maintenance booklet, is covered
by this warranty for the
uled maintenance is covered for the duration of these warranties.
A part
in accordance with Volkswagen 's
instructions or required scheduled maintenance is
warranted until the next scheduled replacement
terval for the duration of these warranties.
Damage to non-warranty parts
your model is within the United Emissions Warranties , Canadian can submit a warranty claim. Proof of ed residence is required . the Canad ian
dealer cannot submit your warranty claim, you may
be asked to pay for the repair .
your return to
the United please present the invoice to your United
stances to tow or drive your model the
nearest authorized Volkswagen dealer. The
dealer
had comp leted the repair(s ). Reimbursemen t
dealer:
A sta temen t explaining the circumsta nces that
prevented you from gettin g to an authorized
Paid receipt(s),
Repair order(s) , and
Part(s) removed from your model
Damage caused by tampering, use of improper fuel, abuse, and improper maintenance
Th ese limited warranties do not cover any damage
to the vehicle caused by tampering with emiss ion controls , use of conta ining lead, or fuel not
meet ing the specifications set forth in the Owner's
Manua l, and abuse , neglect or improper
warranties
Any warranty, including any warranty of merchantability or warranty of fitness for a particular purpose, is limited in duration to the stated period of these written warranties.
and consequential damages
These limited warranties do not cover any denta l or consequential damages, including but not
states do not
Notice

Consumer Protection
your aut ho rized Volkswagen dealer or gen Customer Represen tative has been
wagen offers additio na l assis ta nce th rough BBB a dispute resolution program adminis­
t ered by the Counc il of Better Business Bureaus.
The BBB
program is free of cha rge to
yo u but there are some vehicle age and mileage
so please BBB f o r
more
1
BBB please be prepa red to
p ro vide the inform atio n:
Your name and address
The Vehicle
The make, model, and model year of your
The date and current mileage of you r
veh ic le
A description of the concern with your
Th e BBB prog ram consists of two
parts: mediation and arbitration. Mediation means
that BBB staff
acce ptabl e re sol ution.
bitration hea ring.
Arbitratio n is a pr ocess
by which an impartial son makes a decision on you r claim. The arbitra­
tors are not connecte d wit h the automobile industry
and serve on a volun tary basis .
may attend
the hearing in perso n, be represented by an ney, bring witnesses, and give supporting of appearing in per son, you may quest a wri tten or even a teleph one arbit ration heari ng. Th e BBB mak e every effort to obtain
a final resol ution of your within 5 busi ness days of the hear ing (th at is, wit hin days of w hen your claim was unless state or Federal law
provides otherwise. then have the opportunity
to accept or reject the decision.
you accept the decision, the manufact ure r be required to its within the timeframe specified by
the arb itra to r.
al law, and the manufacturer not be required to
com ply with any part of the decision. State-Specific Warranty Enforcement Laws
Each sta te has enacted warranty enforcement
l aws (commo nly referred to as "lemon that
permit owners to obtain a replacement vehicle or a
refund of the purchase price under certain circum­
stances. Although the provisions of these laws
vary fr om state to state, their intent is to provide
owners wit h certain rights if they experience signifi­
ca nt service-relate d difficult ies with their new
To the extent
Volks- wage
n the opportunity to make any needed repairs
before the owner pursues other remed ies provided
by that state's
law (in req uired by state quests that the owner provide the written notifica­
tion) . Th e ow ner should send written notificat ion to:
Volkswagen Group of America, Customer CARE Hamlin Road Auburn Ml 4B326
Telephon e: 1 B22-B9B7
Consumer Protection

on page 3 and note the intro­ductory information on page 12.
A wide variety of aud
io prog ra m s from various cat­
egories (music, news, sports, entertainmen t, etc .)
can be accessed with
radio is subject to fees and requires acti­
va tion by providing the device -specific over the phone or via the prior to use .
Displaying the Sirius
Radio mode, p ress the button
Pr ess the
as as the web address or
p h one numbe r needed for activatio n are disp layed
in a pop-up windo w.
Radio main menu .
on page 3 and note the intro­ductory information on page 12.
service displays
Display: Meaning
Different packages can be ordered. Please ask
you r Volkswagen dealer for more information about Radio mode or vis it the displayed address .
Press fun ction button to
is displayed on cha nnel 18 .
a n ecte d Radio mode, track
i nform ation for the cu rren t track can be cached in the radio as a T ag " or transferred to a con­
nected iPodTM, w it h certa in requ irements 30. the main menu press the but­
ton through the frequency
bands .
Press the function button, then press the function button in the pop-up window
The receivable .
rega rding the selected station (type of
station, station name and channel number) is dis­
played in the
radio main menu , with infor­mation rega rding the curren t program Name 13).
Channel Update: The program structure is being updated. No
on the saved or
Unsubscribed : is not include d in the current sub scrip tion package or the sub scription has
expired .
Linking: There is no radio reception possib le , because of heavy foliage or because

Navigation
Introduction to navigation
Introduction
find infor ma tion about:
Navigation limitations . . . . . . . . . . . . . . . . . . . .
37
315: Using or
screens with on-screen keyboard
Gener a l information
The current driving posit ion is determined via the Positioning measu re d istances driven. men t gation data media maps and in accordance with
stored traffic routing. Based on this data , the
gation system
can be entered as a destinat ion.
Acoustic navigation messages and graphic
on the navigation system and in the instrument gu ide to t h e des tination 5 1.
Depending upon the country, some functions
of the
radio naviga tion system may not be
regulations.
Navigation limitations
first r ea d and heed the o n pa ge 3 and note th e ductory informatio n on page 37.
P
ossi b le navigation erro rs
the navigation system cannot receive data from
tized on lhe data medium (e.g. one-way streets
and street type not sufficiently cap tured) , the gation syst em route guidance.
Navigation da ta
different device generations are used in
contact a
necessary navigation data comes this data needs to be
updated , a memory card with the navigat ion
Device overview
Operation basics
Destination input
Destination memory 4 7
Destination guidance 51
the case of missing or incompl ete navigation ta, the posi tion may not be determined curalely. This may in naviga tion that is not as
accurate as
Navigatio n r egion and navigatio n d ata
r efresh r ate
The refore, route guidance can be inaccurate or
dealer. Nav igatio n

Fig. 76 Searching address book entries .
Press the (search}
Enter th e desired name in the input screen 76.
saved on the mobile phone may be opened through the radio navigation system phone made on the phone lists.
the phone supports Hands-Free proto col1.5,
also be shown .
Press the function button in the
74. For
each character that is entered, corresponding
suggestions from the address book
no name is suggested during input, then th ere is no matching name in the phone book.
until a name
is suggested again for selec tion .
Entries in the address book search are not case
sensitive .
Press the function button to tag the entry
found in the telephone book. <1
Meaning
11 s: Displays phone numbers of missed and not accepted
Di a 1 ed Nmbrs. :The bers that were dialed using the
phone and the
radio navigation system
list in the 1 and confirm by pressing the knob .
a phone number is saved in the address book,
the name be displayed in the
The appearance of the lists varies from phone to phone. <1
Teleph one c ontro l

can be displayed and edited in an input screen
Tag the phone book entry and press the [Detaitsl function button 75.
Press the button to view the ged phone number in the input screen.
Not everywhere .
RNS RNS 31 5
screen
Tag an entry in a function button 77.
Editing phone numbers
Phone numbers can be changed in the input
screen. the ch anges have been made , a can be started by pressing the functio n button .
not be saved in
the phone book.
be under Dialed numbers .
DTMF Key Sequences1
)
The displayed ph one number can be played as a
DTMF key sequence during an ongoing

Type of notification
or
deale r o r an autho rized
turn off automatically after a few sec­
onds .
Priority 2 warning
message
or continuously levels may cause vehicle damage
and vehicle breakdown .
Check malfunc tion as soon as possib le. Con tact an authorized for assis­tance if necessary.
tex t
The odometer indicates the distance driven by the vehic le .
The
trip odometer (Trip) shows the distance driv­
en since the time the trip odometer was reset.
The meters) .
Outside temperature
At out side temperatures (+4 (icy road warning)
appears in the display . The symbol the outside temperature rises
above +43 (+6
higher than the actual out­
side temperature.
The measurement range is from
to
+122 (+so
Compass
Whe n the ignit ion and navigation system are
switched on, the current compass direction is indi­
cated
in the instrument cluster display
position is shown both on the
side of the selector and in the instrument
cluster display. The respective gear may
as as in Tiptronic ® mode .
Alternative speed (mph or km/h)
The alternative speed display shows the current
Vehicle overview speedometer
shows mph, the alternative speed
display shows a
readout of the current veh i­
signs are posted in units other than those shown
on the vehicle 's speedo meter .
For
vehicles with the Premi um instrument cluster
di splay. select th e A 1 t. s pe ed d sp me nu it em in the Settings menu 24.
For vehicles with the Basic instrument cluster dis­
play :
Press the
Press the (o .o button once. or "km /h " be shown
This activates the alternative speed display . To deactivate , the same procedure .
and in strument cluste r text messages can cause the vehicle to break down in traffic and result in a sion and serious personal injury.
on emergency

Checklist (continued)
Neve r let passe ngers or phone calls dist ract you while driving , and neve r take your attention off the
r oad while using vehicle software or adjusting vehicle equipment or accessories .
Always adapt your speed and driving style
to visibility , weather, road, and traffic conditions .
Always obey tr affic laws and speed limits .
WARNING
Alway s observe posted speed limits and use common sense. Your good judgment can
m ean the difference between arriving safely at your destination and being seriously jured in a cras h or other kind of accide nt.
Regular service and main te na n ce of you r hic le is important bot h f or ope rational and
driving safe ty and to help prolo ng yo ur veh icle's
Driving in other countries
service lif e . Always follow the sched uled mainte ­
nance intervals in the
iced more frequently . Ask an authori zed Volkswa­
gen dealer or an author ized Volkswagen Faci lity for more info rmation. on
F acil ity about th e fo llowing issues with
r ega rd to the country to which you would like to t rave l:
Are mainte nance , repa ir facilities , necessary tools and testing equipme nt as
Facilities in the
let Warran ty and Maintenance .
Does the factory -ins ta lled navigation system work in the countries where you

Remote control vehicle keys
Fig. 16 Remote contro l key with panic ton .
on page 36.
R
emot e control key
The remote control vehicle key can unlock and 41.
The remote transmitter and battery are ins ide the
remot e control vehicle key . The receiver is inside
the passenger compartment. The operating ra
nge of th e remote control key for a fresh battery
is severa l yards (meter s) around the
key or your vehic le , you probably need to rep lace the battery in the remote control key
this is not the problem , the key
should be resynchronized by an authorized
39, Synchronizing the remote control
releases the key bit
and fo lds it out.
T o fold the key
bit in press butt on while press­
ing back the key bit until it clicks .
Panic button
Press the panic button ter pushing the panic button , the horn
ton again to switch off the panic feature .
R
eplacement vehicle keys
The
not work if it does not contain a microchip or contai ns a chip
th at is not coded, even if the key bit was cut
keys from authorized Volkswagen e rs, au thorized Volkswagen Service and
from certain independent repair facilities and
smiths which are qualified to make remote control
vehicle keys.
Each vehicle key must be programmed by an
thorized Volkswagen dealer or an au thorized
Volkswagen Service
th e VW
Canadian customers can contact an authorized
Volkswagen dealer or Volkswagen Service
the Volkswagen Canada Customer CARE
Center at (1-800-822 -8987).
The r
emote control vehicle keys contain electri­cal components. Protect them from damage, moisture and rough handling.
tro l lock the
Remote control disrupted by interferenc e from
transmitters near the vehicle that use the same
Things between the remo te control vehicle as a
weak battery can re duce the opera ting range.
Open ing and clo sin g 3 7