battery VOLKSWAGEN TIGUAN 2017 Owner´s Manual

The auxiliary heater and ventilation
system allows the vehicle interior to be
heated in winter and ventilated in
summer. Operation of the system
allows ice, condensation and a thin
covering of snow to be cleared from the
windscreen. The auxiliary heater is
supplied with fuel from the vehicle fuel
tank and can be operated when the
vehicle is stationary with the ignition
switched off. The auxiliary ventilation
system is supplied with power by the
12-volt vehicle battery.
Auxiliary heater exhaust system
The emissions produced by the auxiliary heater are removed via an exhaust pipe fitted underneath
the vehicle. The exhaust pipe must not be blocked by snow, mud or other objects.
Switching the auxiliary heater and auxiliary ventilation on and off
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The auxiliary heating can be operated only when the ignition is switched off. If the ignition is
switched on while the auxiliary heater is working, the auxiliary heater continues to run to provide
additional heat.
Switching on the auxiliary heater
•Press the immediate heat button on the control panel ⇒ Front controls.
•Press the button on the remote control ⇒ Remote control.
•Program a departure time ⇒ Programming the auxiliary heater and auxiliary ventilation.
The auxiliary heater heats up the vehicle interior to a temperature of at least 22°C.
The auxiliary heater will not switch on if the 12-volt vehicle battery has a low charge level or the fuel
tank is empty.
Switching off the auxiliary heater manually
•Press the immediate heat button on the control panel ⇒ Front controls.
•Press the button on the remote control ⇒ Remote control.
•Touch the function button in the Infotainment system ⇒ Programming the auxiliary heater 
and auxiliary ventilation.
Auxiliary heater switches off automatically
•When the programmed departure time is reached, or after the programmed operating period
has elapsed ⇒ Programming the auxiliary heater and auxiliary ventilation.
•If the indicator lamp or lights up (fuel gauge) ⇒ Fuel gauge.
•If the charge level of the 12-volt vehicle battery is too low ⇒ 12-volt vehicle battery.
The fumes from the auxiliary heater contain among other things carbon monoxide, which
is an odourless and colourless poisonous gas. Carbon monoxide can cause people to
lose consciousness. It can also cause death.
•Never start or run the auxiliary heater in unventilated or closed rooms.
•Never programme the auxiliary heater so that it is switched on and run in unventilated
or enclosed spaces.
WARNING
Parts of the auxiliary heater exhaust system become very hot. This can cause fires.
•Park the vehicle so that no part of the exhaust system can come into contact with any
inflammable material underneath the vehicle, e.g. dry grass.
WARNING
Do not place any food, medicine or any other temperature-sensitive items in front of the
vents. Heat-sensitive food, medicine and other items could be either damaged or rendered
useless.
NOTICE

The auxiliary heater runs on for a short time after it is switched off manually or automatically so that
the remaining fuel in the system can be burnt off.
When the vehicle is at a standstill, the auxiliary heater can be activated up to three times in
succession for the maximum operating duration.
Operating noises can be heard if the auxiliary heater is switched on.
The 12-volt battery will discharge if the auxiliary heater or ventilation is run several times
over an extended period. Drive the vehicle for an appropriate distance in order to recharge the 12-
volt vehicle battery.
When parked on an incline, the fuel gauge indication (just above the reserve quantity) may
be inaccurate and lead to functional restrictions of the auxiliary heater.
The auxiliary heater may switch on automatically as a supplementary heating measure when
the engine is started at temperatures below +5°C (+41°F). The supplementary heating function is
switched off again automatically after a short time.
Programming the auxiliary heater and auxiliary ventilation
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Opening the Auxiliary heater menu
The auxiliary heater is programmed in the Infotainment system.
m/k/a997MK Manual air conditioning system
•Press the button on the Infotainment system.
•Touch the Vehicle and function buttons.
m/k/a997MK Climatronic
•Press the button on the control panel.
•Touch the function button.
Changing the operating mode
•Open the Auxiliary heater menu.
•Touch the Heating or Ventilation function buttons to change the operating mode.
At high outside temperatures, the auxiliary ventilation function supplies fresh air to the vehicle
interior and helps prevent a build-up of heat.
Programming the auxiliary heater
Activation is always for one heating or ventilation period only. The departure time must be activated
for every start.
•Before programming, check that the date and time set in the vehicle are correct ⇒ Vehicle 
settings menu.
•Open the Auxiliary heater menu.
•Press the Adjust button.
•Choose one of the memory locations for a Departure time.
•Touch the Activate function button.
m/k/a995MKManual air conditioning system: the programmed departure time determines
the time at which the auxiliary heater or ventilation should switch off. The point at which the heating
or ventilation process starts is determined depending on the programmed operating period.
m/k/a995MK Climatronic: on the basis of the programmed departure time, the vehicle
automatically calculates the start time for heating or ventilation to the currently set temperature
depending on the outside temperature.
•Touch the Running time function button under Adjust to set the auxiliary heater
running time after the heater is switched on with the immediate heat button or using the
remote control.

Programming check
If a departure time has been activated, the LED in the immediate heat button will light up on
the Climatronic control panel for approximately ten seconds after the ignition is switched off.
Remote control
Fig. 112 Auxiliary heater: remote control (left) with battery compartment (right).
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Switching the auxiliary heater on and off using the remote control
•m/k/a995MK Switch on: press the button ⇒ Fig. 112.
The auxiliary heater is switched on when the LED on the remote control lights up green.
•m/k/a995MKSwitch off: press the button ⇒ Fig. 112.
The auxiliary heater is switched off when the LED on the remote control lights up red.
LED in the remote control
The LED ⇒ Fig. 112② indicates various operating states after you press a button.
Lit up
GreenAuxiliary heater is switched on.RedAuxiliary heater is switched off.
Flashes irregularly
GreenAuxiliary heater disabled: the fuel tank is almost empty, the voltage of the 12-volt vehicle
battery is too low or a malfunction has occurred. Refuel and drive for a sufficiently long time in order
to charge the 12-volt vehicle battery or go to a qualified workshop.
Flashes regularly
Red or greenSwitch-on or switch-off signal not received. Reduce your distance from the vehicle.
Lights up or flashes
OrangeThe button cell (battery) in the remote control is weak. Replace the button cell.
Range
The remote control has a range of several hundred metres when the button cell is fully charged.
•Keep a distance of at least two metres between the remote control and vehicle.
•Avoid obstacles between the remote control and vehicle.
•Hold the remote control with the aerial⇒ Fig. 112① pointing vertically upwards.
•Do not cover the aerial.
Poor weather conditions or a weak button cell will significantly reduce the range.
Replacing the button cell in the remote control
The button cell in the remote control must be replaced if the indicator lamp no longer lights up.
•Insert a suitable object, e.g. a screwdriver, in the recess on the side ⇒ Fig. 112 in the direction
of the arrow.
Never programme the auxiliary heating system so that is switched on and run in
unventilated or enclosed spaces. The fumes from the auxiliary heater contain among other
things carbon monoxide, which is an odourless and colourless poisonous gas. Carbon
monoxide can cause people to lose consciousness. It can also cause death.
WARNING

•Lever open the battery cover in upward direction using the object.
•Push the battery cover slightly in the direction of the arrow.
•Remove the battery cover.
•Remove the button cell.
•Insert a new button cell of the same type, paying attention to the correct polarity.
•Insert the battery in the housing of the remote control.
•Push the battery cover in the opposite direction to the arrow ⇒ Fig. 112 until it engages.
Dispose of discharged batteries in accordance with regulations governing the protection of
the environment.
The battery in the remote control may contain perchlorate. Please comply with legislation
regarding disposal.
Driving
Notes on driving
Introduction
This chapter contains information on the followingsubjects:
⇒ Pedals
⇒ Gear-change indicator
⇒ Driving economically
⇒ Think Blue. Trainer.
⇒ Information on the brakes
⇒ Driving with a loaded vehicle 
⇒ Driving with an open boot lid
⇒ Driving through water on roads
⇒ Running in the engine
⇒ Using the vehicle in other countries and continents
⇒ Troubleshooting
Pedals
Swallowing batteries with a diameter of 20 mm, or other button cells, can result in severe
or even fatal injuries within a very short period of time.
•Always keep the remote control key, key ring with batteries, spare batteries, round
cells and other batteries that are larger than 20 mm out of the reach of children.
•Call for medical help immediately you suspect that someone has swallowed a battery.
DANGER
•The remote control contains electronic components. Protect the remote control from
moisture, excessive vibration and direct sunlight.
•Unsuitable batteries can damage the remote control. Replace discharged batteries only
with new batteries of the same voltage rating, size and specification.
•Ensure that the battery is fitted the right way round.
NOTICE
Driving under the influence of alcohol, drugs, medication or narcotics can cause serious
accidents and fatal injuries.
•Alcohol, drugs, medication and narcotics can severely impair perception, reaction
times and driving safety. This could cause you to lose control of the vehicle.
WARNING
Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads.
This can cause you to lose control of the vehicle, which can lead to accidents and serious
injuries.
•Always adjust your driving style in accordance with the flow of traffic.
•The kickdown function or fast acceleration should only be used if the visibility,
weather, road and traffic conditions permit.
WARNING

Fig. 118 To the right of the steering wheel: positions of the vehicle key in the ignition lock.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
When there is no vehicle key in the ignition lock, the steering column lock can be activated.
Vehicle key positions ⇒ Fig. 118
Ignition switched off. The vehicle key can be removed.
Ignition switched on. The steering lock can be released. The diesel engine is pre-heated
and the yellow indicator lamp lights up yellow.
Depress the brake pedal when the indicator lamp lights up green. Start the engine.
Release the vehicle key as soon as the engine starts. Once released, the vehicle key moves
back to position ⇒ Fig. 118①.
m/k/a995MKDepending on the market, in vehicles with a DSG dual clutch gearbox: If
you cannot remove the vehicle key from the ignition lock when the vehicle is stationary, move the
selector lever to position P. If necessary, press the lock button in the selector lever and then
release it.
Starter button
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The starter button replaces the ignition
lock (Press & Drive).
Fig. 119 In the lower section of the centre console: starter button for starting the engine.
The starter button is used to start the vehicle (Press & Drive).
The vehicle can be activated only if there is a valid vehicle key in the vehicle.
When leaving the vehicle, the electronic steering column lock will be activated when the ignition is
switched off and the driver door is opened ⇒ Steering.
Switching the ignition on and off
Press the starter button once without depressing the brake or clutch pedals ⇒.
Careless or unsupervised use of the vehicle key can lead to accidents or injuries.
•Always take all vehicle keys with you every time you leave the vehicle. The engine can
be started and electrical equipment such as the window controls can be operated. This
can cause serious injury.
•Never leave children or people requiring assistance alone in the vehicle when the
vehicle is locked. They could become trapped in the vehicle in an emergency and may
not be able to get themselves to safety. For example, locked vehicles may be subjected
to very high or very low temperatures depending on the season. This can cause
serious injuries and illness or fatalities, especially among small children.
•Never remove the vehicle key from the ignition lock when the vehicle is in motion. The
steering column lock may be activated and you will no longer be able to steer the
vehicle.
•The key bit in the vehicle key needs to be folded out fully and locked in position.
•Only attach light objects weighing under 100 g to the vehicle key.
WARNING
The 12-volt vehicle battery may run down and prevent the motor from restarting if the
ignition is switched on while the engine is switched off.
•Always switch off the ignition before leaving the vehicle.
NOTICE

Automatic ignition switch-off
The ignition switches off automatically after a short time if the driver moves away from the vehicle
with the vehicle key when the ignition is switched on. If the dipped beam headlights were switched
on at the time, the side lights will remain switched on for approximately 30 minutes. The side lights
can be switched off manually ⇒ Lights or by locking the vehicle ⇒ Central and manual locking.
Once the vehicle detects that the driver is absent when the engine stop is active, the ignition will
switched off automatically after a certain period of time.
Automatic ignition switch-off in vehicles with a start/stop system
When all the following conditions are fulfilled at the same time, the vehicle ignition will be switched
off automatically when engine stop is active and when the vehicle is stationary:
•The driver removes their seat belt.
•No pedals are depressed.
•The driver door is opened.
If the ignition is deactivated automatically while the dipped beam headlights are switched on ,
the side lights remain switched on for around 30 minutes.
The side lights can be switched off manually or will go off when the vehicle is locked.
Engine restart function
If no valid vehicle key is detected in the vehicle interior once the engine has been switched off, the
engine can be restarted within approximately 5 seconds. A corresponding message appears on the
instrument cluster display.
After this time, the engine cannot be re-started without a valid vehicle key in the vehicle interior.
Before leaving the vehicle, always switch off the ignition manually and observe any
information shown in the instrument cluster display.
Leaving the vehicle stationary for long periods with the ignition switched on can discharge
the 12-volt vehicle battery so that the engine can no longer be started.
The engine cannot, for example, be started with the starter button if the button cell in the
vehicle key is weak or flat. In this case, use the emergency start function ⇒ Emergency start 
function.
Starting the engine
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•m/k/a995MKVehicles with ignition lock: Turn the vehicle key to position ⇒ Fig. 118①.
The ignition is switched on.
•m/k/a995MKVehicles with a starter button: Press the starter button once. The ignition is
switched on.
•m/k/a995MK Vehicles with a diesel engine: During the diesel engine preheating phase,
the indicator lamp in the instrument cluster lights up.
•Depress and hold the brake pedal until the electronic parking brake has been switched off.
•m/k/a995MKVehicles with manual gearbox: fully depress the clutch pedal and hold it
until the engine has been started. Move the gear lever to neutral position.
•m/k/a995MKVehicles with DSG dual clutch gearbox: move the selector lever to
position P or N.
Unintentional vehicle movements can cause serious injury.
•Do not depress the brake or clutch pedal when switching on the ignition as the engine
will then start immediately.
WARNING
Careless or unsupervised use of the vehicle key can lead to accidents or injuries.
•Always take all vehicle keys with you every time you leave the vehicle. Children or third
parties could lock the vehicle, start the engine, switch on the ignition or operate
electrical equipment such as the electric windows.
WARNING

•m/k/a995MKVehicles with ignition lock: Turn the vehicle key to position ⇒ Fig. 118② –
do not depress the accelerator. Release the vehicle key once the engine has started.
•m/k/a995MKVehicles with a starter button: Press the starter button once ⇒ Starter 
button – do not depress the accelerator. There must be a valid vehicle key in the vehicle before
the engine can be started. Release the starter button once the engine has started.
•If the engine does not start, stop the start procedure and repeat it after approximately one
minute.
•m/k/a995MK Vehicles with starter button: Jump start the vehicle if necessary
⇒ Emergency start function.
•Switch off the electronic parking brake if you wish to pull away.
Do not warm up the engine by running it while the vehicle is stationary. Instead, pull off as
soon as there is good visibility through the windows. This helps the engine to reach operating
temperature more quickly and reduces emissions.
Components with a high power consumption are switched off temporarily when the engine is
started.
The engine cannot, for example, be started with the starter button if the cell battery in the
vehicle key is weak or flat. In this case, use the emergency start function ⇒ Emergency start 
function.
When starting from cold, the engine may be a little noisy for the first few seconds. This is
quite normal, and no cause for concern.
At outside temperatures of less than +5°C (+41°F), fumes may be detected under a vehicle
with a diesel engine if the fuel-powered supplementary heater is switched on.
Stopping the engine
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Bring the vehicle to a standstill ⇒.
•Park the vehicle ⇒ Parking.
•m/k/a995MKVehicles with ignition lock: Turn the vehicle key to position ⇒ Fig. 118⓪ in
the ignition lock.
Never leave the engine running if you leave the vehicle unattended, particularly not if a
gear or position has been selected. The vehicle could move suddenly or something
unexpected may happen that may cause damage, fire or serious injuries.
WARNING
Start boosters may explode or suddenly cause the engine to run at high revs.
•Never use a start booster.
WARNING
•The starter and the engine can be damaged if you attempt to start the engine while the
vehicle is in motion or if the engine is started again immediately after it has been
switched off.
•When the engine is cold, avoid high engine speeds, driving at full throttle and
overloading the engine.
•Do not push-start or tow-start the vehicle. Unburnt fuel can damage the catalytic
converter.
NOTICE
If the engine does not start, never use the starter with a gear selected and the vehicle key
in the ignition lock in position ⇒ Fig. 118② for driving or tow-starting, e.g. when the fuel
tank is empty. This could cause damage to the starter.
•Fill up fuel if necessary ⇒ Fuel types and refuelling or jump start the vehicle ⇒ Jump 
starting.
•If the engine does not start, seek expert assistance.
NOTICE

•m/k/a995MKVehicles with a starter button: Press the starter button briefly ⇒ Fig. 119. If
the engine cannot be switched off, carry out the emergency switch-off procedure ⇒ Emergency 
deactivation.
•Observe the instructions in the instrument cluster ⇒ Instrument cluster.
Warning before leaving the vehicle
In order to indicate an active ignition when leaving the vehicle, an acoustic warning signal sounds
when opening the driver door and corresponding warning messages appear on the display of the
instrument cluster. The ignition also switches off automatically after a certain period in order to
prevent unintentional discharge of the 12-volt vehicle battery.
m/k/a995MK Vehicles with DSG dual clutch gearbox: if the selector lever is not in position P,
an acoustic warning signal will sound when the driver door is opened and the warning
message Please move selector lever to position P. will be shown on the instrument cluster
display. In this way, a warning is given that the vehicle could potentially roll away. The electronic
parking brake is also activated.
After the engine is switched off, the radiator fan in the engine compartment may run on for
some minutes, even if the ignition is switched off or the vehicle key has been removed. The radiator
fan will switch itself off automatically.
Electronic immobiliser
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The immobiliser helps to prevent the engine from being started and driven with an unauthorised
vehicle key.
There is a chip in the key. This is used to automatically deactivate the immobiliser when a valid
vehicle key is inserted into the ignition lock.
The electronic immobiliser is automatically activated when the vehicle key is removed from the
ignition lock. In vehicles with keyless locking and starting system Keyless Access, the vehicle key
must be outside the vehicle ⇒ Central and manual locking.
The engine can only be started using a genuine Volkswagen vehicle key with the correct code.
Coded vehicle keys are available from a Volkswagen dealership ⇒ Vehicle key set.
The vehicle cannot be operated properly if you do not have a genuine Volkswagen key.
Troubleshooting
Fig. 120 On the right of the steering column: emergency start function in vehicles with the Keyless
Access locking and starting system.
Never switch off the engine while the vehicle is in motion. This can lead to a loss of
vehicle control, accidents and serious injuries.
•The airbags and belt tensioners will not work if the ignition is switched off.
•The brake servo will not work when the engine is switched off. More force is required
on the brake pedal to stop the vehicle.
•The power steering will not function if the engine is switched off, and more force will
be required to steer the vehicle.
•If the vehicle key is removed from the ignition, the steering lock can activate and you
will no longer be able to steer the vehicle.
WARNING
If the vehicle has been driven at high load for a long period, the engine can overheat when
it is switched off. In order to avoid damage to the engine, allow the engine to run in neutral
position for approximately 2 minutes before switching it off.
NOTICE

Switching on start/stop
The function is automatically activated every time the ignition is switched on. The instrument cluster
display will show information about the current status.
Vehicles with DSG dual clutch gearbox may be equipped with a start/stop system with engine-off
coasting function. The engine-off coasting function is deactivated and activated together with the
start/stop system.
Further information regarding start/stop mode is available in the Infotainment system ⇒ Operation 
and display in the Infotainment system. This information also applies to coasting.
Indicator lamps
If the indicator lamp is lit, the start/stop system is available and automatic engine stop is active.
If the indicator lamp is lit, the start/stop system is not available or the start/stop system has
started the engine automatically. Check whether all technical requirements have been fulfilled. If
not, ensure that all technical requirements are met ⇒ Important preconditions for automatic engine 
switch-off.
The display on the instrument cluster may show the status of the start/stop system.
In addition, start/stop information on the current status of the start/stop system can be displayed as
required in Infotainment systems with a navigation function. Touch the i in the start/stop
information to obtain further information on the status.
Vehicles with a manual gearbox
•Disengage the gear and release the clutch pedal when the vehicle is coming to a stop, or when
it is stationary. The engine is stopped.
•Depress the clutch pedal to restart the engine.
Vehicles with DSG dual clutch gearbox
•To stop, press and hold the brake pedal. The engine switches off shortly before the vehicle
reaches a complete standstill or when the vehicle is stationary.
•Take your foot off the brake pedal, or depress the accelerator, to restart the engine.
Important preconditions for automatic engine switch-off
•The driver is wearing their seat belt.
•The driver door is closed.
•The bonnet is closed.
•A minimum engine temperature has been reached.
•m/k/a995MKVehicles with Climatronic: the temperature of the vehicle interior is within
the preset temperature range, and the humidity level is not too high.
•The defrost function of the air conditioning system is not switched on.
•The charge level of the 12-volt vehicle battery is sufficient.
•The temperature of the 12-volt vehicle battery is not too low or too high.
•The vehicle is not on a steep incline.
•The windscreen heating is not switched on.
•m/k/a995MKVehicles with DSG dual clutch gearbox: the steering wheel is not turned
too sharply.
•Reverse gear is not engaged.
•The Park Assist system is not active.
•The Off-road or Off-road Individual driving profile is activated.
When the conditions for automatic engine switch-off are only fulfilled when the vehicle is stationary,
the engine can also switch off subsequently, e.g. by switching off the defrost function.
Conditions for an automatic restart
The engine can start automatically under the following conditions:
•If the temperature inside the vehicle substantially increases or decreases.
•If the vehicle rolls on.
•If the electric voltage of the 12-volt vehicle battery drops.
•If the steering wheel is moved.
As a general rule, the engine always starts again automatically when required by the detected
situation and the vehicle.
®
®

Conditions that require a manual engine start
The engine must be started manually under the following conditions:
•If the driver door is opened.
•If the bonnet is opened.
Activating and deactivating the start/stop system manually
•Press the button in the centre console ⇒ Fig. 121 to deactivate the system. If the
start/stop system has been deactivated, the indicator lamp in the button lights up.
•Press the button in the centre console again ⇒ Fig. 121 to reactivate the system.
The instrument cluster shows the status of the start/stop system every time the button is
pressed.
If the start/stop system has switched the engine off, it will start again as soon as the system has
been deactivated manually with the button.
Always deactivate the start/stop system manually when driving through water.
Start/stop mode when Adaptive Cruise Control (ACC) is active
The engine will be switched off after the Adaptive Cruise Control (ACC) has brought the vehicle to a
standstill via an active braking intervention ⇒ Adaptive Cruise Control (ACC).
m/k/a995MKVehicles with DSG dual clutch gearbox: when the Adaptive Cruise Control
(ACC) is active, the DSG dual clutch gearbox can shift into coasting mode and the engine can be
switched off with the engine-off coasting function.
In the following instances, the engine will restart when the Adaptive Cruise Control (ACC) is active:
•If the accelerator is depressed.
•When the Adaptive Cruise Control (ACC) has resumed speed and automatic distance control.
•If the vehicle ahead has moved on.
•If the Adaptive Cruise Control (ACC) is deactivated and the vehicle driving in front moved away.
Troubleshooting
The engine stop function may be deactivated if the temperature is above around 38°C (100°F).
In some cases, it may be necessary to restart the engine manually. Follow any
corresponding messages on the instrument cluster display.
The start/stop function is activated automatically if the Eco driving profile is selected on
vehicles with driving profile selection ⇒ Driving profile selection and 4MOTION Active Control.
Always deactivate the start/stop system manually when driving through water.
Manual gearbox: selecting a gear
®
Never switch off the engine or the ignition while the vehicle is in motion. This can lead to a
loss of vehicle control, accidents and serious injuries.
•The airbags and belt tensioners will not work if the ignition is switched off.
•The brake servo will not work when the engine is switched off. That is why more
pressure on the brake pedal is needed to brake the vehicle when the engine is
switched off.
•The power steering will not work when the engine is not running. More power is
needed to steer the vehicle when the engine is switched off.
•When the ignition is switched off, the steering lock may activate and you will no longer
be able to steer the vehicle.
•The start/stop system must be deactivated if work is to be carried out in the engine
compartment.
WARNING
If the start/stop system is used in very high outside temperatures over a long period, the
12-volt vehicle battery can be damaged.
NOTICE