adblue VOLKSWAGEN TOUAREG 2014 2.G Owners Manual

x Open door, engine hood, or rear hatch ⇒ fig. 13.
x Hybrid drive information
x AdBlue information
x Selector lever position
x Multi-Function Indicator (MFI) and menus for different settings
x Service reminder display
x Speed warning
Warning and information texts
The status of various vehicle functions and components is monitored when the ignition is switched on and while driving. Malfunctions are indicated by red and yellow warning symbols with text messages in
the instrument cluster display (⇒ Instrument cluster and instrument panel). In some cases, they may also be signaled acoustically. The display can vary depending on the instrument cluster model.

Type of notification Symbol color Explanation
Priority 1 warning message Red Symbol flashing or lit – sometimes with acoustic warnings.

Submenu Function
AdBlue
This display appears when the AdBlue fuel range falls to about 1500 miles (2400 km) and then provides current information as the range continues to diminish. You must refuel with AdBlue within this range
Switching between the displays
x Press the * or + button on the multi-function steering wheel.
Clearing a memory manually
x Select the memory that you want to clear.
x Press and hold the OK button on the multi-function steering wheel for about 2 seconds.

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d For gasoline engines: Is unleaded fuel with the right octane rating readily available?
d For diesel engines: Is ultra low-sulfur diesel fuel and AdBlue readily available?
d Are engine oil ⇒ Engine oil and other operating fluids that meet Volkswagen quality and performance requirements available where you will be driving? For more information, please see
⇒ booklet Warranty and Maintenance.
d Does the factory installed navigation system work in the countries where you will be driving, and is navigation data available?
d Are special or heavy-duty tires necessary for the kind of driving expected?
NOTICE
Volkswagen is not responsible for mechanical damage that may result from substandard fuel or service or the unavailability of Genuine Volkswagen parts.
Driving through water on roads

Selective catalytic reduction (AdBlue®)

Lights up Possible cause or meaning ⇒ Proper response
b No engine restart possible! AdBlue fill level too low.
Stop the vehicle at a safe and appropriate place with level pavement and refuel AdBlue
b
No engine restart possible! AdBlue-system malfunction.
Have the system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
together with
>
b AdBlue level is low.
Refill the AdBlue tank within the indicated number of miles or kilometers. Volkswagen recommends going to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
b
AdBlue system malfunctioning or not filled standard AdBlue.
Have the system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
together with
>
b AdBlue level is low.
Refill the AdBlue tank within the indicated number of miles or kilometers. Volkswagen recommends taking the vehicle to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
b
AdBlue system malfunctioning or not filled standard AdBlue.
Have the system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
together with
>
When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
AdBlue information

AdBlue is stored in a separate tank of the vehicle and should be refilled under normal driving conditions during service according to the maintenance schedule. The AdBlue tank holds slightly less than 5 gallons (20 liters).
AdBlue consumption depends on the individual driving style, system operating temperature, and outside air temperature. Therefore in rare cases AdBlue may have to be refilled between service events.
Starting with a remaining range of about 1500 miles (2400 km), a reminder to refill AdBlue is displayed
in the instrument cluster ⇒ Refilling AdBlue. If you ignore the last refill reminder, it is impossible to
start the engine again after it is switched off ⇒ Warning and indicator lights.
Volkswagen recommends that you have the AdBlue tank refilled by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. If no authorized Volkswagen dealer or authorized Volkswagen Service Facility or other qualified workshop is available, you should refill at least 1.5 gallons (5.7 liters) of AdBlue (3 AdBlue bottles). Refill only the type of AdBlue that Volkswagen has explicitly approved for your vehicle.
If warning lights b and > both come on together, there is a malfunction. Volkswagen recommends that you take the vehicle to the closest qualified workshop.
AdBlue® is a registered trademark of the German Association of the Automotive Industry (VDA) in the United States, Germany, the European Union and in other countries.
Refilling AdBlue

Fig. 290 Luggage compartment with collapsible spare tire and AdBlue tank.

Fig. 291 AdBlue tank with filler neck cap and refill container.

x Do not start the engine for 30 seconds!
WARNING
Store AdBlue only in its closed original container and in a safe place.
x To reduce the risk of poisoning, never keep AdBlue in empty food or beverage containers that might mislead someone into drinking from them.
x Always store AdBlue outside the reach of children.
NOTICE
x Use only AdBlue that has been explicitly approved by Volkswagen. Using other types of AdBlue can damage your vehicle's engine.
x Never mix water or any other substances or additives with AdBlue. Damage caused by such additives will not be covered by any Volkswagen Limited Warranty.
x Never put AdBlue into the diesel fuel tank! Otherwise the engine may be damaged!
x Do not carry a refill container in the vehicle all the time or routinely. Due to temperature fluctuations and damage, the container could start leaking and the AdBlue could damage the vehicle interior.
Dispose of the refill container in an environmentally-responsible manner.
Appropriate AdBlue refill containers can be obtained from an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.

Frequently asked questions
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Characteristics” and “Checklist” in the index.

Description Possible causes among others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump start – Charge vehicle battery
The wrong remote control vehicle key is used. Use a valid remote control vehicle key
Fuel level too low. Refuel
AdBlue fill level too low. Refill AdBlue
Vehicle cannot be locked or unlocked using remote control vehicle key.
– Battery in remote control vehicle key dead. – Too far away from vehicle. (out of range). – Buttons have been pressed too many times.
– Replace battery –. Move closer to vehicle. – Synchronize remote control vehicle key – Lock or unlock vehicle manually
Unusual noises. Cold engine, brake-assistance systems, electronic parking brake.
Check the “Noises” entry in the keyword index.
Odd driving behavior. Assistance systems activated. Check the “Assistance systems” entry in the keyword index.
Driver seat and outer mirrors move when vehicle is unlocked.
Convenience settings are stored. Correct convenience settings
Memory-seat settings are stored. – Reassign seat setting – Clear memory-seat memory
Front seats cannot be adjusted with power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
No jack in vehicle or no collapsible spare tire or tire mobility set in vehicle.
Equipment differs depending on vehicle. No direct corrective action possible because this depends on the equipment. Contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance
Vehicle has mobility tires.
Features do not work as described in this Manual.
Settings were changed in the Volkswagen Information System or Infotainment System.
Check and reset to factory settings if necessary or
Headlights do not light up the road as they should.
– Headlights incorrectly adjusted. – Light bulbs burned out. – Low beams not switched on.
– Adjust headlight range – Change light bulbs – Switch on low beams
Electrical appliances do not work.
Vehicle battery charge too low. Charge vehicle battery
Remaining fuel level too low. Refuel