airbag VOLVO XC60 TWIN ENGINE 2020 Owners Manual

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OWNER'S INFORMATION
Owner's information18
Owner's Manual in the center display 19
Navigate in the Owner's Manual in the center display 20
Owner's manual in mobile devices 22
Volvo Cars support site 23
Using the Owner's Manual 23
The Owner's Manual and the envi-ronment 25
YOUR VOLVO
Contacting Volvo
28
Volvo ID 28
Creating and registering a Volvo ID 29
Drive-E ‒ purer driving pleasure
30
IntelliSafe – driver support and safety 31
Sensus - connection and enter- tainment 32
Software Updates 35
Data recording 35
Terms & Conditions for Services 37
Customer Privacy Policy 37
Important information on acces-sories and extra equipment 37
Accessory installation 38
Connecting equipment to thevehicle's data link connector 39
Technician certification 40
Viewing the Vehicle IdentificationNumber (VIN) 40
Volvo Structural Parts Statement 41
Driver distraction 41
SAFETY
Safety44
Safety during pregnancy 45
Occupant safety 45
Reporting safety defects 46
Recall information 47
Whiplash Protection System 48
Seat belts 49
Buckling and unbuckling seat belts 50
Seat belt tensioners 52
Resetting the electric seat belt tensioners * 53
Door and seat belt reminders 53
Airbags 54
Driver/passenger-side airbags 55
Occupant weight sensor 58
Side airbags 62
Inflatable curtain 62
Safety mode 63
Starting and moving the vehicle when it is in safety mode 64
Child safety 65
Child restraints 67
Infant seats 69
Convertible seats 71
Booster cushions 74
TABLE OF CONTENTS

YOUR VOLVO
* Option/accessory.31
IntelliSafe – driver support and safety
IntelliSafe is Volvo Cars' philosophy regarding vehicle safety. IntelliSafe consists of a num- ber of systems 2
that are designed to help
make driving safer, prevent accidents and protect passengers and other road users.
WARNING
The functions are supplementary aids – they cannot manage all situations in allconditions. The driver is always responsible for ensur- ing that the vehicle is driven in a safe man-ner and in accordance with applicable traf-fic rules and regulations.
SupportIntelliSafe has the following functions designed to help the driver operate the vehiclemore safely.
Active high beam
Tunnel detection
Pilot Assist
*
Cross Traffic Alert
*
Blind Spot Information
Park Assist
*
Park Assist Pilot
*
Park Assist Camera
*
Road Sign Information
*
Electronic Stability Control
Roll Stability Control
Cruise control
Adaptive Cruise Control
*
Rear Collision Warning
Driver Alert Control
All Wheel Drive (AWD) 3
PreventionIntelliSafe has the following functionsdesigned to help the driver prevent accidents.
City Safety
Distance Alert
*
Lane Keeping Aid

Collision Avoid. Assistance
ProtectionIntelliSafe has the following interacting func- tions to help protect the driver and passengersin certain situations in the event of an acci-dent.
Whiplash Protection System
Seat belt with seat belt tensioner
Airbags
NOTE
Read the individual parts about each sys- tem to fully understand the functions andbe notified of important warnings.
Related information
Active high beam (p. 161)
Safety (p. 44)
Driver support systems (p. 272)
2
Some of these systems are standard, while others are options. This may vary depending on market, vehicle model and model year.
3 All Wheel Drive

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YOUR VOLVO
36Canadian market only: This vehicle is equipped with an “Event Data Recorder” (EDR). The main purpose of theEDR is to register and record data in trafficaccidents or accident-like situations, e.g. if anairbag deploys or if the vehicle hits an obstaclein the road. This data is recorded in order tohelp understand how the vehicle's systemsperform in these types of situations. The EDRis designed to record data related to vehicledynamics and safety systems for a shortperiod of time, usually 30 seconds or less. The EDR in this vehicle is designed to record data in traffic accidents or accident-like situa-tions such as:
How the various systems in the vehicleperformed;
Whether the driver and passenger seatbelts were tightened/buckled;
The driver's use of the accelerator/brakepedal;
How fast the vehicle was moving.
This data can help provide a better under-standing of the circumstances in which trafficaccidents and injuries occur. The EDR records data only if a non-trivial accident situation occurs. EDR does not record any data duringnormal driving conditions. The system alsonever registers data on who is driving the vehi-cle or the geographical location of the acci- dent or near-accident. However, other parties,such as law enforcement, could combine theEDR data with the type of personally identifia-ble information that is routinely acquired dur-ing an accident investigation. Special equip-ment and access to either the vehicle or theEDR is required to read this recorded data. In addition to the EDR, the vehicle is equipped with a number of computers that continuouslycontrol and monitor the vehicle's performance.These computers may record data during nor-mal driving conditions, particularly if theydetect a fault relating to the vehicle's opera-tion and functionality or upon activation of thevehicle's active driver support functions (e.g.City Safety or the auto-brake function). Some of this recorded data is required by technicians performing service and mainte-nance in order to diagnose and rectify anyfaults that may have occurred in the vehicle.The recorded information is also needed toenable Volvo to fulfill legal and other regula-tory requirements. Information registered inthe vehicle is stored in its computers until thevehicle is serviced or repaired. In addition to the above, the recorded informa- tion may be used in aggregated form forresearch and product development purposesin order to continuously improve the safetyand quality of Volvo vehicles.
Volvo will not provide this information to anythird parties without the vehicle owner's con-sent. However, national legislation and regula-tions may require Volvo to disclose this type ofinformation to law enforcement or otherauthorities that can claim a legal right to theinformation. Special technical equipment,which Volvo and workshops that have enteredagreements with Volvo have access to, isrequired to read and interpret the recordeddata. Volvo is responsible for ensuring thatinformation provided to Volvo in conjunctionwith service and maintenance is stored andhandled securely and in compliance withapplicable legal requirements. For more infor-mation, please contact a Volvo retailer.
Related information

Contacting Volvo (p. 28)
Volvo Structural Parts Statement (p. 41)

YOUR VOLVO
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Volvo Structural Parts StatementVolvo is one of the leading companies for car safety.
Volvo engineers and manufactures vehicles designed to help protect vehicle occupants inthe event of a collision. Volvos are designed to absorb the impact of a collision. This energy absorption systemincluding, but not limited to, structural compo-nents such as bumper reinforcement bars,bumper energy absorbers, frames, rails, fenderaprons, A-pillars, B-pillars and body panelsmust work together to maintain cabin integrityand protect the vehicle occupants. The supplemental restraint system including but not limited to air bags, side curtain airbags, and deployment sensors work togetherwith the above components to provide propertiming for air bag deployment. Due to the above, Volvo Car USA does not support the use of aftermarket, alternative oranything other than original Volvo parts forcollision repair. Volvo Car USA also recommends using Volvo- approved replacement glass. The use of after-market glass, particularly a windshield, canhave an adverse effect on collision avoidanceand advanced lighting systems. In addition Volvo does not support the use or re-use of structural components from an exist-ing vehicle that has been previously damaged. Although these parts may appear equivalent, itis difficult to tell if the parts have been previ-ously replaced with non-OE parts or if the parthas been damaged as a result of a prior colli-sion. The quality of these used parts may alsohave been affected due to environmentalexposure.
Related information

Data recording (p. 35)
Driver distraction A driver has a responsibility to do everything possible to ensure his or her own safety andthe safety of passengers in the vehicle andothers sharing the roadway. Part of thisresponsibility is avoiding distractions, includ-ing performing activities that are not directlyrelated to controlling the vehicle in the drivingenvironment.
Your new Volvo is, or can be, equipped with feature-rich entertainment and communica-tion systems. These include hands-free cellulartelephones, navigation systems, and multipur-pose audio systems. You may also own otherportable electronic devices for your own con-venience. When used properly and safely, theyenrich the driving experience. Improperly used,any of these could cause a distraction. For all of these systems, we want to provide the following warning that reflects the strongVolvo concern for your safety. Never use thesedevices or any feature of your vehicle in a waythat distracts you from the task of drivingsafely. Distraction can lead to a serious acci-dent. In addition to this general warning, weoffer the following guidance regarding specificnew features that may be found in your vehi-cle:

SAFETY
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Safety
The vehicle is equipped with a number of safety systems that work together to helpprotect the vehicle's driver and passengers inthe event of an accident.
The vehicle is equipped with a number of sen- sors that may react in the event of an accidentand activate different safety systems, such asthe airbag system and seat belt tensioners.Depending on the specific conditions of theaccident, e.g. collisions at certain angles, over-turning or swerving, the systems react differ-ently to help provide good protection. There are also mechanical safety systems such as the Whiplash Protection System. Thevehicle is also built so that a large part of theforce of a collision is distributed to the vehi-cle's members, pillars, floor, roof and otherparts of the body. After an accident, the vehicle's safety mode may be activated if any important function inthe vehicle has been damaged.
Warning symbol in the instrument
panel
The warning symbol in the instru-ment panel illuminates when thevehicle's electrical system is in igni-tion mode II. The symbol will go out
after approx. 6 seconds if no faults aredetected in the vehicle's safety systems.
WARNING
If the warning symbol remains illuminated or switches on while driving and the mes- sage
SRS airbag Service urgent Drive to
workshop is displayed in the instrument
panel, this indicates that something in the safety system is not functioning properly.Volvo recommends contacting an author-ized Volvo workshop for repairs as soon aspossible.
WARNING
Never attempt to alter or repair any of the vehicle's safety systems yourself. Incor-rectly performed repairs to any systemcould impair function and lead to seriousinjury. Volvo recommends contacting anauthorized Volvo workshop.
If this dedicated warning symbol is not functioning, the general warningsymbol will illuminate instead andthe same message will be displayed
in the instrument panel.
Related information
Safety during pregnancy (p. 45)
Occupant safety (p. 45)
Reporting safety defects (p. 46)
Recall information (p. 47)
Seat belts (p. 49)
Airbags (p. 54)
Whiplash Protection System (p. 48)
Safety mode (p. 63)
Child safety (p. 65)

SAFETY
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* Option/accessory.53
and improves the effect of other safety sys- tems such as the airbags. When a critical situation has passed, the seat belt and the electric seat belt tensioner arereset automatically. However, they can also bereset manually.
WARNING
Never attempt to alter or repair the seat belt on your own. Volvo recommends con-tacting an authorized Volvo workshop. If the seat belt has been exposed to extreme forces, e.g. in conjunction with acollision, the entire seat belt must bereplaced. Even if the seat belt appearsundamaged, some of its protective proper-ties may have been lost. Also replace theseat belt if it is worn or damaged. The newseat belt must be type approved andintended for the same seating position asthe replaced seat belt.
Related information

Seat belts (p. 49)
Buckling and unbuckling seat belts (p. 50)
Resetting the electric seat belt tensioners
*
(p. 53)
City Safety
™ (p. 318)
Rear Collision Warning
* (p. 332)
Resetting the electric seat belt tensioners *
The electric seat belt tensioners are designed to be reset automatically, but if the seat beltremains taut it can be reset manually.
1. Stop the vehicle in a safe location.
2. Unbuckle the seat belt and then rebuckle it.
> The seat belt and the electric seat belttensioner will be reset.
WARNING
Never attempt to alter or repair the seat belt on your own. Volvo recommends con-tacting an authorized Volvo workshop. If the seat belt has been exposed to extreme forces, e.g. in conjunction with acollision, the entire seat belt must bereplaced. Even if the seat belt appearsundamaged, some of its protective proper-ties may have been lost. Also replace theseat belt if it is worn or damaged. The newseat belt must be type approved andintended for the same seating position asthe replaced seat belt.
Related information
Seat belt tensioners (p. 52)
Seat belts (p. 49)
Door and seat belt reminders
This system is intended to remind occupants to buckle their seat belts and to alert thedriver if a door, hood or other opening (trunk,sunroof, etc.) is open.
Graphics in the instrument panel
Graphics in the instrument panel with various types of warnings. The warning colors for the doors/tail-gate vary depending on the vehicle's speed.
The instrument panel graphic shows the seats where seat belts are buckled and not buckled. The same graphic also indicates if the hood, tailgate, fuel filler door or any door is open. Confirm the graphic by briefly pressing the O
button on the right-side steering wheel key- pad.

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SAFETY
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Seat belt reminder
Reminder light in ceiling console.
A seat belt reminder light illuminates in the ceiling console and a warning symbol is dis-played in the instrument panel. The audible reminder varies depending on the vehicle's speed, driving time and distancedriven. A seat belt status graphic in the instrument panel indicates when the driver's or a pas-senger's seat belt is buckled or unbuckled. Child seats are not included in the seat belt reminder system.
Front seats
An audible signal and an indicator light remind unbuckled occupants to fasten their seatbelts.
Rear seat
The rear seat belt reminder has two functions:
To indicate which seat belts are buckled in the rear seats. This will also be displayedin an instrument panel graphic.
To provide audio and visual reminders ifany seat belt in the rear seat is removedwhile the vehicle is in motion. Thereminder will stop when the seat belt hasbeen rebuckled.
Door/hood/tailgate and fuel filler door
reminder
If the hood, tailgate, fuel filler door or any dooris not properly closed, this will be indicated bya graphic in the instrument panel. Stop thevehicle safely and close the open door, hood,etc.
If the vehicle is moving at a speedunder approx. 10 km/h (6 mph), theinformation symbol will illuminate inthe instrument panel.
If the vehicle is moving at a speed above approx. 10 km/h (6 mph), thewarning symbol will illuminate in theinstrument panel.
Related information
Seat belts (p. 49)
Buckling and unbuckling seat belts (p. 50)
Airbags
The vehicle is equipped with airbags and inflatable curtains for the driver and passen-gers.
WARNING
If the airbag warning light stays on after the engine has started or if it illu-minates while you are driving, have thevehicle inspected by a trained andqualified Volvo service technician assoon as possible.
Never attempt to alter or repair any ofthe vehicle's safety systems yourself.Incorrectly performed repairs to anysystem could impair function and leadto serious injury. All work on these sys-tems should be performed by a trainedand qualified Volvo service technician.

SAFETY
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WARNING
If your vehicle has become water-damaged in any way (e.g., soaked floor mats/stand-ing water on the floor of the vehicle), donot attempt to start the engine. This maycause airbag deployment, which couldresult in serious injury. Volvo recommendstowing the vehicle directly to an authorizedVolvo workshop. Before attempting to tow the vehicle:
1. Switch off the ignition for at least 10minutes and disconnect the battery.
2. Follow the instructions for manually overriding the shiftlock system.
Deployed airbags
WARNING
If any of the airbags have deployed:
Do not attempt to drive the vehicle. Have it towed to an authorized work-shop.
If necessary, seek medical attention.
Related information

Safety (p. 44)
Driver/passenger-side airbags (p. 55)
Side airbags (p. 62)
Inflatable curtain (p. 62)
Driver/passenger-side airbags
As a supplement to the seat belts, the vehicle is equipped with driver and passenger sidefront airbags.
Driver/passenger side front airbags.
In a frontal collision, the airbags help protect the driver's and passenger's head, neck, faceand chest and the driver's knees and legs. A collision of a sufficiently violent force will trigger the sensors and one or more airbagswill inflate. The airbag helps cushion the initial impact of the collision for the passenger. The airbag deflates when compressed by the colli-sion. A small amount of powder will also bereleased from the airbag. This may appear to be smoke and is normal. The entire process, from inflation to deflation of the airbag, occurswithin tenths of a second.
NOTE
The sensors react differently depending on the circumstances of the accident andwhether or not the seat belt is used. Thisapplies to all belt positions. There may therefore be accident situations in which only one (or none) of the airbagsare deployed. The sensors monitor theimpact of the collision and react accord-ingly to deploy one, several or no airbags.
WARNING
The seat belt and the airbag work together. If the seat belt is not used or is used incor-rectly, the airbag may not provide theintended protection in a collision. To help prevent injury in the event the air- bag is deployed, passengers should sit asupright as possible, with their feet on thefloor and their backs against the seat back-rest.
WARNING
Volvo recommends contacting an author- ized Volvo workshop for repairs. Incorrectlyperformed repairs to the airbag systemcould impair function and lead to seriousinjury.

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SAFETY
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The front airbag systemThe front airbag system includes gas genera- tors surrounded by the airbags, and decelera-tion sensors that activate the gas generators,causing the airbags to be inflated with nitro-gen gas. As the movement of the seats' occupants compresses the airbags, some of the gas isexpelled at a controlled rate to provide bettercushioning. The belt tensioners minimize slackin the seat belts and are activated for occu-pants wearing their seat belts. The entire proc-ess, from inflation to deflation of the airbag,occurs within tenths of a second. The location of the front airbags is indicated by SRS AIRBAG embossed on the steering
wheel pad and above the glove compartment,and by decals on both sun visors and on thefront and far right side of the dash. The driver's side front airbag is folded and
located in the steering wheel hub.The knee airbag is folded on the underside of
the dashboard on the driver's side. The text AIRBAG is embossed on the panel.
The passenger's side front airbag is folded
behind a panel located above the glove com-partment.WARNING
The airbags in the vehicle are designed to be a SUPPLEMENT to-not areplacement for-the three-point seatbelts. For maximum protection, wearseat belts at all times. Be aware that nosystem can prevent all possible injuriesthat may occur in an accident.
Never drive with your hands on thesteering wheel pad/airbag housing.
The front airbags are designed to helpprevent serious injury. Deploymentoccurs very quickly and with considera-ble force. During normal deploymentand depending on variables such asseating position, one may experienceabrasions, bruises, swellings, or otherinjuries as a result of deployment ofone or both of the airbags.
When installing any accessory equip-ment, make sure that the front airbagsystem is not damaged. Any interfer-ence in the system could cause mal-function.
Front airbag deployment
The front airbags are designed to deployduring certain frontal or front-angular colli-sions, impacts, or decelerations, depend-ing on the crash severity, angle, speed andobject impacted. The airbags may also deploy in certain non-frontal collisionswhere rapid deceleration occurs.
The airbag system's sensors, which triggerthe front airbags, are designed to deter-mine if the collision is powerful enough toactivate the belt tensioners and/or the air-bags.
However, not all frontal collisions activate thefront airbags. If the collision involves a nonrigid object (e.g., a snow drift or bush), or a rigid, fixedobject at a low speed, the front airbagswill not necessarily deploy.
Front airbags do not normally deploy in aside impact collision, in a collision fromthe rear or in a rollover situation.
The amount of damage to the bodyworkdoes not reliably indicate if the airbagsshould have deployed or not.

SAFETY
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NOTE
Deployment of front airbags occurs only one time during an accident. In acollision where deployment occurs, theairbags and seat belt tensioners acti-vate. Some noise occurs and a smallamount of powder is released. Therelease of the powder may appear assmoke-like matter. This is a normalcharacteristic and does not indicatefire.
Volvo's front airbags use special sen-sors that are integrated with the frontseat buckles. The point at which theairbag deploys is determined bywhether or not the seat belt is beingused, as well as the severity of the col-lision.
Collisions can occur where only one ofthe airbags deploys. If the impact isless severe, but severe enough to pres-ent a clear injury risk, the airbags aretriggered at partial capacity. If theimpact is more severe, the airbags aretriggered at full capacity.
WARNING
Do not use child safety seats or child booster cushions/backrests in the frontpassenger's seat. We also recommendthat occupants under 140 cm (4 feet7 inches) in height who have outgrownthese devices sit in the rear seat withthe seat belt fastened. See also theOccupant Weight Sensor information.
Never drive with the airbags deployed.The fact that they hang out can impairthe steering of your vehicle. Othersafety systems can also be damaged.
The smoke and dust formed when theairbags are deployed can cause skinand eye irritation in the event of pro-longed exposure.
Should you have questions about any compo-nent in the SRS system, please contact atrained and qualified Volvo service technicianor Volvo customer support: In the United StatesVolvo Car USA, LLCCustomer Care Center 1 Volvo Drive P.O. Box 914Rockleigh, New Jersey 07647 1-800-458-1552www.volvocars.com/usIn CanadaVolvo Car Canada Ltd.Customer Care Centre9130 Leslie Street, Suite 101Richmond Hill, Ontario L4B 0B91-800-663-8255www.volvocars.com/ca
Airbag decals
Airbag decal on the outside of both sun visors.