oil VOLVO XC90 2019 Warranty and Maintenance Records Information

34
WARRANTY
Damage/Deterioration/Corrosion
• Vehicles severely damaged and/or declared to
be a total loss by an insurer.
• Vehicles substantially reassembled or repaired
from parts obtained from another vehicle
previously in operation.
• The use of fuel and/or oil, or other fluids
which do not meet the Volvo-approved
standards as set forth in the Owner’s Manual,
Volvo Service Literature or in the articles “Fuel
requirements” and “Engine oil” in this booklet.
• Failures resulting from misuse, abuse,
negligence, overloading, modifications
(including the electronic management
system(s), accidents or racing.
• Defects or failures resulting from the use
of new parts not sold or approved by Volvo,
or used parts, or the resultant damage to
associated parts or systems.
• Defects or failures resulting from incorrect
diagnosis by an independent repair shop.
• Failures resulting from continued operation
of the vehicle after a warning light, gauge
reading, or other indication advises of a
mechanical or operational problem (e.g., dash
instrumentation indicates overheat, loss of oil
pressure, etc.).• Environmental damage to the vehicle’s
surface which is beyond Volvo’s control, such
as airborne fall-out (including chemicals, tree
sap, etc.) or other atmospheric conditions,
hailstones, road hazards, stone chips or other
acts of nature. Exterior painted surfaces are
covered by the Corrosion Protection Limited
Warranty, see the article “Volvo’s Corrosion
Protection, Limited Warranty–U.S./Warranty–
Canada” in this booklet.
• Damage to the interior (soft trim, upholstery,
and seating areas) resulting from normal wear
and tear, misuse, abuse, or negligence..
Glass
Glass breakage, unless it occurs because of
defects in material or workmanship.
Odometer Tampering
Repairs on vehicles for which the true odometer
mileage cannot be readily determined.
Inconvenience/Incidental Charges
The loss of vehicle use, loss of time, telephone
calls, towing, lodging, car rental, food, and other
incidental and consequential damages.
NOTE
Parts replaced free of charge under the terms
of the New Vehicle Limited Warranty (U.S.),
New Vehicle Warranty (Canada) are not subject
to the warranty coverage of the Genuine Volvo
Replacement Parts and Accessories Limited
Warranty. Those parts will be warranted for
90 days or the remainder of the New Vehicle
Limited Warranty (U.S.), New Vehicle Warranty
(Canada), whichever is greater.Hybrid models onlyHybrid battery
Under the New Hybrid Vehicle Limited Warranty,
the original equipment battery installed in your
2019 Volvo is covered against defects in parts
and labor for eight (8) years or 100,000 miles/
160,000 kilometers, whichever occurs first.
2
NOTE
Batteries are subject to natural wear out due
to ageing and usage. If the battery capacity is
lower than 55% of original status (according
to specification) at 8 years or 100,000 miles/
160,000 kilometers, whichever occurs first
3,
the battery will be replaced free of charge.
2 California Hybrid Battery coverage is ten (10) years or 150,000 miles, whichever occurs first.3 Model year 2019 vehicles sold and registered in California, Connecticut, Maine, Massachusetts, Maryland, New Jersey, New York, Oregon, Rhode Island or Vermont if the battery capacity is lower than 50% of
original status at 10 years or 150,000 miles , whichever occurs first will have the battery replaced free of charge..

41
WARRANTY
 Retailer Service
Repairs and service covered by this warranty will
be performed by an authorized Volvo retailer at his
place of business with no charge for parts or labor
(including diagnosis), using genuine Volvo parts or
genuine Volvo remanufactured parts for any part
of the emission control system covered by this
warranty and found defective.
If an emergency occurs and no authorized Volvo
retailer is available, repairs may be performed
at any available service establishment. Volvo will
reimburse the owner for such repairs (including
labor, in most cases) that are covered under this
warranty. Replaced parts and paid invoices must
be presented at a Volvo retail facility as a condition
of reimbursement for emergency repairs not
performed by a Volvo retailer.
We encourage you to have all recommended
maintenance and repairs on your new 2019 Volvo
vehicle completed. Volvo will not deny a warranty
claim solely because you have no record of
maintenance; however, Volvo may deny a warranty
claim if your failure to perform maintenance
resulted in the failure of a warranted part.
Receipts covering the performance of regular
maintenance must be retained for reference and
confirmation purposes.
What Is Not Warranted1. Required maintenance services as specified
in the Owner’s Manual and in the article
“Maintenance Service Operations” in this

booklet. Items that affect emissions and
require scheduled replacement are warranted
up to their first replacement point [such as
spark plugs, filters, belts, etc.]. Once these
parts have been replaced at the scheduled
replacement point, they are no longer covered
by this Emissions Warranty. The replaced
parts are covered by the two (2) year spare
parts warranty.
2. Malfunctions in any part caused by any of
the following: misuse, improper adjustments,
modification, alteration, tampering,
disconnection of system parts, and improper,
inadequate or non-maintenance.
3. Damage resulting from accidents, acts of
nature, and events beyond the control of Volvo.
4. The use of fuel and/or oil, or other fluids
which do not meet the Volvo-approved
standards as set forth in the Owner’s Manual,
Volvo Service Literature or in the articles “Fuel
requirements” and “Engine oil” in this booklet,
which results in the failure of a warranted part
or system, may not be warranted.
5. Repairs on vehicles for which the true
odometer mileage cannot be readily
determined.
6. The cost incurred from the use of parts other
than genuine Volvo replacement parts or
genuine Volvo remanufactured parts used for
maintenance, repair or replacement affecting
components of the emission control system.7. Any loss of time, inconvenience, loss of vehicle
use or commercial loss.
Emission Performance Warranty–U.S.
and CanadaThe warranty begins on the date the vehicle is
sold/delivered to the first retail purchaser or put
into service, whichever occurs first.
In accordance with Section 207(B) of the Clean
Air Act, Canadian MDU and Canadian Provincial
Warranty Regulations, Volvo warrants to the
first vehicle purchaser and each subsequent
purchaser, that if
1. the vehicle is maintained and operated in
accordance with the written instructions for
proper maintenance and use (Refer to the
Owner’s Manual under the section titled
“Service and Routine Maintenance” and
the article “2019 Service and Maintenance
Requirements” in this booklet), and
2. the vehicle fails to conform at any time during
the first 24,000 miles/40,000 kilometers
or two (2) years (whichever occurs first) to
the applicable emission standards as judged
by an EPA approved or Canadian Provincial
approved emission short test, and
3. such non-conformity will result in the vehicle
owner having to bear any penalty or other
sanction (including denial of the right to use
the vehicle) under local, state, federal or
provincial law, then Volvo shall remedy the
nonconformity at no cost to the owner.

44
WARRANTY• Hybrid System including Hybrid Battery
“**”
• Ignition Coil
• Knock Sensor
• Manifold Absolute Pressure (MAP) Sensor
• Mass Air Flow (MAF) Sensor
• Oil Separator with Crankcase Pressure
Regulator
• Spark Plug
• Supercharger
• Supercharger Bypass Valve
• Supercharger Pressure Sensor
• Temperature and Manifold Air Pressure Sensor
(TMAP)
• Transmission Control Module (TCM) Hardware
and Software
• Turbocharger Assembly including Wastegate
Miscellaneous items used in above systems
Manifolds, hoses, clamps, fittings, tubing, sealing
gaskets or devices, pulleys, belts, fuel lines, wiring
harnesses and mounting hardware and electronic
controls (all models) used with the components
listed above.
NOTE
Parts listed under the 2019 Emission Warranty
Parts List – Federal – U.S. and Canada are
only covered components when they apply to
specific engine variants. Not all parts listed
apply to all engine types.
NOTE
Model year 2019 vehicles with engine VIN
code BR sold and registered in California,
Connecticut, Maine, Massachusetts, Maryland,
New Jersey, New York, Oregon, Rhode Island
or Vermont are classified as Transitional Zero
Emissions (TZEV) vehicles. TZEV vehicles have
a defects and performance emissions warranty
on all emissions components for fifteen (15)
years or 150,000 miles, whichever occurs first.
** Hybrid components are covered for eight (8) years or 100,000 miles/160,000 kilometers, whichever occurs first.


50
WARRANTYfor diagnostic and repair expenses. If the failure
is caused by a combination of warrantable and
nonwarrantable conditions, the owner shall not
be liable for the portion of diagnostic and repair
costs relating to the warrantable condition.
If the failure is caused by a nonwarrantable
condition, the vehicle owner shall be liable for
all diagnostic and repair expenses, but not to
exceed the maximum permissible under the
inspection program. The owner may choose
to have the vehicle repaired at a facility other
than a Volvo retailer; however, if a warrantable
condition is found, the owner must bring the
vehicle to an authorized Volvo retailer to have
the repairs completed at no cost for parts,
labor, and diagnosis. Volvo will not reimburse
the owner for diagnostic costs incurred at the
unauthorized service facility except in the case of
an emergency.Hybrid models The following provisions apply to vehicles
which fail to pass the California, Connecticut,
Delaware, Maine, Massachusetts, Maryland,
New Jersey, New York, Oregon, Pennsylvania,
Rhode Island, Vermont or Washington Smog
Inspection. Should your vehicle fail a smog check
test during the warranty period, you may choose
to have the vehicle repaired at any authorized
Volvo retailer. The authorized Volvo retailer will
make the necessary repairs within the three (3)
year/50,000-mile period so that the vehicle will
pass the inspection. After three (3) years/50,000
miles, but before a period of use of seven (7)
years/70,000 miles, the authorized Volvo dealer will repair or replace only those parts listed in the
article “2019 Model Year Emission Parts List” in
this booklet. After seven (7) years/70,000 miles,
but before a period of use of eight (8) years/
80,000 miles, the authorized Volvo retailer will
cover only the catalytic converter, engine control
module, central electronic module and onboard
diagnostic device. TZEV vehicles identified in the
article “Volvo’s 2019 New Vehicle Warranties &
Complimentary Factory Scheduled Maintenance
Program” in this booklet have all emissions
components covered for a period of fifteen (15)
years or 150,000 miles. Volvo will pay for the
repair unless the failure was caused by abuse,
neglect, improper maintenance, or the use of
leaded fuel or fuels not recommended in your
Owner’s Manual or this booklet. If the failure is
covered under this warranty, Volvo shall be liable
for diagnostic and repair expenses. If the failure
is caused by a combination of warrantable and
nonwarrantable conditions, the owner shall not
be liable for the portion of diagnostic and repair
costs relating to the warrantable condition.
If the failure is caused by a nonwarrantable
condition, the vehicle owner shall be liable for
all diagnostic and repair expenses, but not to
exceed the maximum permissible under the
inspection program. The owner may choose
to have the vehicle repaired at a facility other
than a Volvo retailer; however, if a warrantable
condition is found, the owner must bring the
vehicle to an authorized Volvo retailer to have
the repairs completed at no cost for parts,
labor, and diagnosis. Volvo will not reimburse the owner for diagnostic costs incurred at the
unauthorized service facility except in the case of
an emergency.
What Is Not Warranted (applies to all
models)1. Required maintenance services as specified
in the article “Maintenance Service
Operations” in this booklet. Items that affect
emissions and require scheduled replacement
are warranted up to their first replacement
point [such as spark plugs, filters, belts, etc.].
Once these parts have been replaced at the
scheduled replacement point, they are no
longer covered by this Emission Warranty.
2. Malfunctions in any part caused by misuse,
improper adjustments (by other than a
Volvo dealer during warranty repair work),
modification, alteration, tampering or
disconnection of system parts.
3. Damage resulting from accidents, acts of
nature, or events beyond the control of Volvo.
4. The use of fuel and/or oil, or other fluids
which do not meet the Volvo-approved
standards as set forth in the Owner’s Manual
or in the articles “Fuel requirements” and
“Engine oil” in this booklet, may not be
warranted.