USB port FORD F250 SUPER DUTY 2020 Owners Manual

Cleaning the Engine
...................................387
Cleaning the Exhaust - 6.7L Diesel .......
387
Cleaning the Windows and Wiper Blades .......................................................................
388
Cleaning the Interior ..................................
388
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
390
Cleaning Leather Seats ............................
390
Repairing Minor Paint Damage .............
392
Cleaning the Wheels .................................
392
Vehicle Storage ...........................................
392
Wheels and Tires
General Information ..................................
395
Tire Care .........................................................
397
Using Snow Chains .....................................
413
Tire Pressure Monitoring System ..........
414
Changing a Road Wheel ..........................
422
Technical Specifications ...........................
431
Capacities and Specifications
Engine Specifications - 6.2L ...................
433
Engine Specifications - 6.7L Diesel ......
433
Engine Specifications - 7.3L ...................
434
Motorcraft Parts - 6.2L .............................
435
Motorcraft Parts - 6.7L Diesel ................
437
Motorcraft Parts - 7.3L ..............................
438
Vehicle Identification Number ..............
439
Vehicle Certification Label .....................
440
Transmission Code Designation ..........
440
Capacities and Specifications - 6.2L ........................................................................\
.
441
Capacities and Specifications - 6.7L Diesel ..........................................................
450
Capacities and Specifications - 7.3L ........................................................................\
.
461
Bulb Specification Chart ...........................
471Network Connectivity
Connecting the Vehicle to a Mobile
Network ......................................................
474
Network Connectivity – Troubleshooting ........................................................................\
475
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ..........
477
Changing the Vehicle Wi-Fi Hotspot Name or Password .................................
477
Audio System
General Information ..................................
478
Audio Unit - Vehicles With: AM/FM/ Touchscreen Display/SYNC 3 ............
478
Audio Unit - Vehicles With: SYNC .......
480
Digital Radio .................................................
482
Satellite Radio .............................................
484
USB Port ........................................................
487
SYNC™
General Information .................................
488
Using Voice Recognition ..........................
489
Using SYNC™ With Your Phone ............
491
SYNC™ Applications and Services ......
492
Using SYNC™ With Your Media Player .......................................................................
495
SYNC™ Troubleshooting ........................
496
SYNC™ 3
General Information ..................................
505
Using Voice Recognition ..........................
507
Entertainment ...............................................
513
Climate ...........................................................
523
Phone ..............................................................
525
Navigation ......................................................
527
Apps .................................................................
532
Settings ..........................................................
535
SYNC™ 3 Troubleshooting .....................
537
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Table of Contents

CENTER CONSOLE (IF EQUIPPED)
Stow items in the cup holder carefully as
items may become loose during hard
braking, acceleration or crashes, including
hot drinks which may spill.
Available console features include: Storage compartment.
A
Front storage compartment with
USB ports.
B
Sliding cup holder.
C
Center storage compartment
with auxiliary power point.
D
Rear cup holders.
E
AC power point.
F
Heated rear seats.
G
Auxiliary power point.
H
USB charging ports.
I OVERHEAD CONSOLE (IF
EQUIPPED) Press near the rear edge of the door to
open it.
UNDER SEAT STORAGE
(IF
EQUIPPED)
Front Under Seat Storage
Compartment - Vehicles Without
Locking Storage Lift the latch to open the lid and access to
the storage compartment under the center
seat cushion.
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Storage CompartmentsE250516 E224959 E306120

USB PORT
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
USB A USB C The USB port allows you to plug in media
playing devices, memory sticks and charge
devices.
Note:
We recommend using only USB-IF
certified cables and adapters. Non-certified
cables and adapters may not work.
Locating the USB Ports
The USB ports may be in the following
locations:
• Inside the media bin.
• Inside the center console.
• On the lower instrument panel.
Note: The number and type of USB ports
may vary depending on your vehicle.
Note: Not all USB ports in your vehicle have
data transfer capabilities. See Auxiliary
Power Points (page 167).
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Audio SystemE201595 E301114

GENERAL INFORMATION
SYNC is an in-vehicle communications
system that works with your Bluetooth
enabled cellular phone and portable media
player. This allows you to:
•
Make and receive calls.
• Access and play music from your
portable music player.
• Use 911 Assist or Emergency Assistance
and applications via SYNC AppLink. *
• Access phonebook contacts and music
using voice commands.
• Stream music from your connected
phone.
• Text message.
• Use the advanced voice recognition
system.
• Charge your USB device (if your device
supports this).
* These features are not available in all
markets and may require activation.
Available AppLink enabled apps vary by
market.
Make sure that you review your device's
manual before using it with SYNC.
Support
SYNC support is available at your regional
Ford website. See SYNC™
Troubleshooting (page 496).
SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have. Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over
3 mph (5 km/h).
Safety Information WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
When using SYNC:
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
488
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing SYNC™
(If Equipped)

App Permissions
App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu.
When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
•
To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seat belt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position.
• To allow your vehicle to provide
location information, including: GPS
and speed.
• To allow the app to send push
notifications using the vehicle display
and voice capabilities while running in
a background state. Push notifications
may be particularly useful for news or
location based apps.
Note: You only need to grant permissions
the first time you use an app with SYNC.
Note: Ford is not responsible or liable for
any damages or loss of privacy relating to
usage of an app, or dissemination of any
vehicle data that you approve Ford to
provide to an app. Enabling SYNC Mobile Apps
In order to enable mobile apps, SYNC
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.
Data is sent to Ford in the United States
through the connected device. The
information is encrypted and includes your
VIN, SYNC module number, anonymous
usage statistics and debugging
information. Updates may take place.
Note:
You must enable mobile apps for
each connected device the first time you
select a mobile app using the system.
Note: Standard data rates apply. Ford is
not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
USING SYNC™ WITH YOUR
MEDIA PLAYER
SYNC supports digital media sources
including: iPod, Bluetooth devices, and
most USB drives. SYNC also supports
audio formats, such as MP3, WMA, WAV
and ACC.
Media Sources
The AUX or MEDIA button allows you to
view and select available media sources.
Press the
AUX or MEDIA button to view
your sources. Use the directional arrows
and OK button to select your source. You
can also use the steering wheel audio
controls.
495
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing SYNC™
(If Equipped)

Phone issues
Possible solution(s)
Possible cause(s)
Issue
Try deleting your device
from SYNC, deleting SYNC
from your device and trying again.
Check the security and auto accept and prompt always
settings relative to the SYNC Bluetooth connection on your phone.
This may be a possible
phone malfunction. Update your device's firm-
ware.
Turn off the Auto phone- book download setting.
Go to the website to review your phone's compatibility.
This is a phone-dependent
feature.
Text messaging is not working on SYNC. Try turning off the device,
resetting the device orremoving the device's
battery, then trying again.
This may be a possible
phone malfunction.
Press the Phone button to
return to the Phone menu.
You are on the Select a
Character screen.
I cannot return to the Phone
menu when selecting a contact. USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,resetting the device,
removing the device's
battery, then trying again.
This may be a possible device malfunction.
I am having trouble
connecting my device. Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the device and the USB port.
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing SYNC™ (If Equipped)

USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Make sure that the devicedoes not have an auto-
install program or active security settings.
Make sure you are not
leaving the device in your vehicle during very hot or cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the car.
Review the device compatib-ility chart on the SYNC
website to confirm your phone supports the
Bluetooth audio streaming function.
This is a phone-dependent
feature.
Bluetooth audio does not stream.
Make sure you correctly
connect the device to SYNC, and that you have pressed play on your device.
The device is not connected.
Make sure that all songdetails are populated.
Your music files may not
contain the correct artist,
song title, album or genre information.
SYNC does not recognize
music that is on my device. The file may be corrupted.
Some devices require you tochange the USB settings
from mass storage to MTP class.
The song may have copy-
right protection, which does not allow it to play.
Switch radio bands and
return to Sirius or switch the feature off. You can then
change the Sirius station using the directional buttons.
Sirius Replay is active.
I cannot change the Sirius
station.
499
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing SYNC™ (If Equipped)

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
SYNC in order to find
AppLink-capable apps on your device. iPhone users must also connect to
SYNC's USB port with an Apple USB cable.
Ensure you have down-
loaded and installed the latest version of the app
from your phone's app store.
Ensure the app is running on your phone. Some apps
AppLink-enabled apps are
not installed and running on your mobile device.
My phone is connected, but
I still cannot find any apps. require you to register or
login on the app on the
phone before using them with AppLink. Also, some may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps may help SYNC find the
application if you cannot
discover it inside the vehicle. On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open their connection to SYNC, over ignition cycles, for example.
My phone is connected, my
app(s) are running, but I still cannot find any apps. option, select that then
restart the app. If the app
does not have that option, you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then finding the particular app
and choosing 'Force stop.' Don't forget to restart the
app afterwards, then select "Find New Apps" on SYNC.
502
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing SYNC™ (If Equipped)

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable fromthe phone, wait a moment, and plug the USB cable
back in to the phone. After a
few seconds, the app should appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app but I still cannot find it on SYNC.
Try increasing the Bluetoothvolume of the device by
using the device's volume control buttons which are most often found on the side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no sound or the sound is very low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford SYNC" setting, disable that
setting in the app's settings menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your phone than the number ofavailable Bluetooth ports,
you will not see all of your
apps listed in SYNC's mobile apps menu.
I can only see some of the
AppLink apps running on my phone listed in SYNC'sMobile Apps Menu. SYNC System Reset
The SYNC system in your vehicle has System Reset feature that can be performed if
the function of a SYNC feature is lost. This reset is intended to restore functionality and will not erase any information previously stored in the system (Such as paired devices, phonebook, call history, text messages, or user settings). To perform a System Reset,press and hold the Seek Up (>>) button while pressing and holding the Radio Power button. Release both buttons after 2-3 seconds. Please allow a few minutes for thereset to complete. After a few minutes has passed you can resume using the SYNC system.
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing SYNC™ (If Equipped)

Automatic crash notification
system off.
Cell phone network signal
strength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless charger active.
Feature Bar Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment
(page 513). Select to adjust climate settings
See
Climate (page 523).
Select to make calls and access
the phonebook on your cell
phone. See
Phone (page 525).
Select to use the navigation
system.
See Navigation (page
527). Select to search for and use
compatible apps on your iOS or
Android device. See Apps (page
532
). Select to adjust system settings.
See
Settings (page 535).
Cleaning the Touchscreen
See
Cleaning the Interior (page 388). Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the
local Ford website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed
on the website.
4. Follow the instructions provided to download the update to the USB drive.
Installing an Update
Note: You can use the system when an
installation is in progress.
1. Disconnect all other USB devices from
the USB ports.
2. Connect the USB drive with the update
to a USB port.
Note: Installation starts automatically
within 10 minutes.
Updating the System Using a Wi-Fi
Network Connection
Connecting to a Wi-Fi Network Select the settings option on the
feature bar.
1. Select
Automatic Updates.
2. Select
System Wi-Fi.
3. Switch
System Wi-Fi on.
4. Select
Available Wi-Fi Networks.
5. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing SYNC™ 3
(If Equipped) E100027 E283811 E280315 E280315