service reset MERCEDES-BENZ SPRINTER 2015 MY15 Maintenance Booklet

Introduction
Active Service System (ASSYST)
General notes Your Sprinter is equipped with the
Active
Service System (ASSYST) . The mainte-
nance computer tracks distance driven and
the time elapsed since your last service. The
service is shown in the multifunction display
in the instrument cluster.
The multifunction display shows a message
approximately one month before the mainte-
nance service is due. It indicates when the
next service is due in miles or days.
The symbols or letters on the service display
show the type of service that is due.
0099 orA
A Oil service plus
009A orB B Maintenance service
Services are carried out in a series defined as A-B. The first oil service plus (Service A) is due
after 20,000 miles. The first maintenance ser-
vice (Service B) is due after 40,000 miles.
Service due date display Vehicles with steering wheel buttons
One of the following messages appears:
^0099Service A: Due in ... days
Service A: Due in ... days
^0099Service A: Due in ... miles Service A: Due in ... miles
^0099Service A Due now Service A Due now
Vehicles without steering wheel buttons
One of the following messages appears:
^ 0099 for service A
^ 009A for service B
The remaining distance in miles (mi) or the
remaining time in days (d) is shown.
Service due date has been exceeded A qualified specialist workshop, e.g. an
authorized Sprinter Dealer resets the service
display during the service appointment. Vehicles with steering wheel buttons
If the service due date has been exceeded,
one of the following messages will appear in
the display:
^0099Service A: Exceeded by ... Service A: Exceeded by ...
days days
^0099Service A: Exceeded by ... Service A: Exceeded by ...
miles
miles
Additionally, a warning tone sounds.
Vehicles without steering wheel buttons
If the service due date has been exceeded,
ten seconds after switching on the ignition
the 0099 or009A symbol flashes for the ser-
vice. A minus sign also appears in front of the
service due date.
Service information You can find a list with descriptions of the
maintenance work in this booklet, starting
from (Y page 9). Following every mainte-
nance service, the authorized Sprinter dealer will reset the service interval display by con-
firming the maintenance work performed.
The authorized Sprinter dealer performing the maintenance service will confirm the work
has been carried out using the confirmation
pages in this Maintenance Booklet
(Y page 15).
We continuously strive to improve our prod-
ucts and ask for your understanding that we
reserve the right to make changes to the peri-
odic maintenance work for our vehicles.
The information in this booklet is accurate at time of printing. At the time of your scheduled
maintenance appointments with your author-
ized Sprinter dealer, the most current service
information will be utilized for your vehicle's
age or mileage. Please check with your
authorized Sprinter dealer for any changes to the periodic maintenance work for your vehi-cle.
i If the ASSYST service interval display has
been accidentally reset, have an authorized
Sprinter dealer correct the setting. A reset 4
IntroductionMaintenance Booklet

should only be performed once the corre-
sponding maintenance service has been
carried out. Resetting the ASSYST service
interval display without performing the cor-
responding maintenance service may
result in engine damage and/or damage to other vehicle parts that are not covered by
the New Vehicle Limited Warranty. Tire rotation
Your vehicle's tires are a critical component
to overall vehicle performance and stability.
The useful life of tires will vary and is propor-
tional to tire type, speed rating, ambient con-
ditions, tire loads, tire inflation pressure, road
surfaces, and individual driving style. We
therefore recommend regularly checking the
tires for wear and correct tire pressure, and -
if the tire configuration allows - that the tires are rotated regularly.
Tires can only be rotated on vehicles with the
same tire size on the front and rear axles.
If your vehicle's tire configuration allows for
tire rotation, tire rotation should be per-
formed in accordance with the recommended intervals, or sooner at the first signs of irreg-
ular (uneven) tread wear. Tire rotation rec-
ommendations will likely necessitate a tire
rotation at least at every maintenance ser-
vice.
Single tires at rear If your vehicle is equipped with tires of the
same size, tires can be rotated by following a
front-to-rear rotation pattern that will main-
tain the intended rotation (spinning) direction of the tire (on unidirectional tires, an arrow on
the sidewall indicates the intended rotation or spinning direction of the tire).
Dual tires at the rear If your vehicle is equipped with tires of the
same size, the tires on the front axle can be
rotated with the inner tires on the rear axle in pairs so that the intended rotation (spinning) direction of the tires remains the same. If the
tread pattern on the tires is not unidirectional, the outer tires on the rear axle can be rotated
from one side to the other. Diagram showing tire rotation for single and dual
tires
This Maintenance Booklet contains a practi-
cal tire rotation confirmation page, which you can use to record the date and mileage for
every tire rotation (Y page 5). Arduous operating conditions
The maintenance intervals have been deter-
mined so that under normal operating condi- tions the vehicle should operate properly
between maintenance services. Arduous
operating conditions may require that the fol-
lowing parts be replaced at shorter intervals:
R INTERIOR FILTERS
(Examples: dust filter, recirculating air fil-
ter, activated charcoal filter or combination
filter) are to be replaced as indicated by the
maintenance computer. Under severe dust conditions, or if the climate control is oper-
ated frequently in air recirculation mode,
the filters should be replaced more fre-
quently than indicated by the maintenance computer.
R COOLANT
The coolant (water/anticorrosion/anti-
freeze mixture) should be replaced at the
specified maintenance intervals.
The coolant may need to be replaced more
frequently if it is not maintained correctly Introduction
5Maintenance Booklet

!
Only use DEF according to ISO 22241. Do
not add special additives to DEF or dilute it
with water. This can damage the BlueEFFI-
CIENCY ®
exhaust gas aftertreatment. Description of maintenance work for
the exhaust system
The composition of exhaust emissions is
influenced not only by the exhaust gas after-
treatment system, but also by various engine
parts and their settings.
Maintenance of the exhaust system must
therefore include these engine parts. Some
maintenance jobs are actually only tests.
They are important, however, because they
allow early detection of discrepancies which
can later lead to increased exhaust emis-
sions. It is generally less costly to adjust devi- ations of this sort immediately than to wait
until they incur high repair costs. The main-
tenance intervals have been determined so
that the vehicle, under normal operating con- ditions, should operate properly between
maintenance services. Changing the engine oil and filter
Change engine oil and replace oil filters after every 20,000 miles. If oil consumption should
increase, determine the cause and take nec-
essary corrective steps. Do not reset the ser-
vice interval display if the oil level is filled up
or the oil is changed at times other than the
recommended intervals. Replacing the air filter
Under normal dust conditions, the air filter
should be replaced every 60,000 miles. Clean
the air filter cap and housing before removing the air filter. Replacing the fuel filter
Replace the fuel filter every 20,000 miles. Checking the diesel particle filter
The level of the diesel particle filter must be
checked for the first time at 100,000 miles.
If the saturation level is still below the thresh- old value at 100,000 miles, the saturation
level of the diesel particle filter must be
checked again at each subsequent oil service
plus/maintenance service.
If the level of the diesel particle filter is above the limit value, the diesel particle filter should
be replaced.
Once the new diesel particle filter has been
installed, the checking cycle starts again after
100,000 miles. Checking and adding DEF
Check and refill DEF every 20,000 miles. Maintenance service
Vehicle maintenance work (including
exhaust system maintenance)
i The maintenance services should be car-
ried out at the specified mileage or after the specified number of years (whichever
comes first).
You can find detailed descriptions of the
maintenance services here (Y page 9).
You can find a description of the scope of
maintenance for the exhaust system here
(Y page 8). 8
Maintenance serviceMaintenance Booklet

Oil service
plus Maintenance
service Check thickness of the brake pads/linings and con-
dition of the brake discs. Vehicles with twin tires and
super-wide tires: rear wheels must be removed and
remounted (separate invoice) ^
Parking brake: check lever travel
^
Service indicator
Reset the maintenance computer
^ ^
Additional work
Once as part of the first service A (Z)
Retighten nuts and bolts
Rear axle: retighten u-bolts
Once as part of the first Service B, subsequently every 80000 miles (Z1)
Automatic transmission: oil and filter change
Every 2 years (Z2)
Hydraulic brake system: renew brake fluid
Every 3rd engine oil change (Z3)
Replace air filter element (at least every 4 years, observe installation date!)
Every fourth engine oil change (Z4)
Replace the poly-V-belt
For the first time at 100000 miles (Za)
Check saturation level of the diesel particle filter (observe installation date!)
Every ninth engine oil change/every 10 years (Z9)
Rear axle: oil change
Every ninth engine oil change/every 15 years (Z9)
Renew coolant (observe coolant mixture ratio) Maintenance service
11Maintenance Booklet