reset ACURA CSX 2006 Service Repair Manual

Pairing TroubleshootingPairing Checks
23-364HandsFreeLink System
General Troubleshooting Information (cont’d)
Many pairing issues are resolved by altering the client’s
phone settings.
Bluetooth feature settings must be turned on. Phone
manufacturers set the default to disable Bluetooth
features to conserve battery life. Cell phones may
provide procedures to Temporary Power On Bluetooth,
or Power On Bluetooth. Turn the Bluetooth feature on,
pair the phone to the vehicle, and confirm the phone is
linked. Do this by turning the phone off and back on.
Make or receive a call to confirm that the cell phone is
successfully paired.
When the phone’s Bluetooth feature is on, other
handsfree accessories such as earpieces or headsets
may automatically reconnect to the phone when you
turn on the accessory or move it within range of the cell
phone. This results in the phone not connecting to the
HFL system when the client’s enters the vehicle. You
must unlink the hands-free accessory from the phone
before the HFL system can reconnect.
Some phones have an Auto Answer setting that
functions with a headset. This setting must be turned
off or the HFL system cannot accept any incoming calls.
When this setting is on, it blocks the HFL system from
answering the call, and the call goes to voice mail. This
can cause the client to think that the cell phone is not
paired properly.
If the HFL system has six phones paired, it will not tell
you that it has reached its maximum, and will not allow
you to pair a new phone. To check how many phones
are paired, press and release the HFL TALK button.
After the beep, say ‘‘Phone setup list.’’ The HFL system
lists every assigned
phone name paired with it, then
finishes by saying ‘‘The entire list has been read.
Returning to the main menu.’’ Count the number of
phones listed. If there are six, you must delete one
phone before adding a new one. For more information about pairing, refer to the cell
phone owner’s manual, or go to handsfreelink.com.
1. Is the cell phone compatible with the HFL?
2. Is the Bluetooth feature turned on?
3. Is the client using the HFL buttons, not the navigation buttons, when pairing?
4. Is the cell phone battery fully charged, and is there good signal strength when pairing?
5. Do a soft reset on the cell phone.
6. If the client is trying to pair a Blackberry
or Palm
Treo device, make sure the client uses the shift
key when entering the pass code. If the shift key is
not pressed, the client may be entering letters. The
HFL does not recognize letters.TM
08/08/21 14:18:37 61SNR030_230_0367
ProCarManuals.com
DYNOMITE -2009-

Phone Will Not Automatically Connect the
HFL
Incoming Calls
23-366HandsFreeLink System
General Troubleshooting Information (cont’d)
Many reasons for a dropped call are not related to the
HFL system. Here are some causes for dropped calls:
 If the quantity of dropped calls is about the same when the client uses the HFL system versus the
handset, the issue is likely due to the cellular phone
or carrier.
 If the phone is equipped with a retractable antenna, it needs to be extended to maximize signal strength.
 If a client also notices that the calls tend to drop in the same areas, the HFL system may be operating
normally, but something about the area diminishes
cellular coverage to a point where the call drops.
 Hills or m ountains can block or interfere with cellular
signals.
 High-rise buildings, bridges, or other large structures may block or interfere with cellular signals.
 Placing the cell phone in a purse, in a metal briefcase, under the seat, in the glove box, or in the trunk can all
affect signal reception.
 There are coverage gaps in the cellular service. When driving, a call is typically passed from one tower to
another. If the client drives through an area where
there is a coverage gap between towers, the call
drops.
 Electrical storms, heavy rain, or overcast c onditions
interfere with signal strength.
 The cell phone battery’s state of change can affect signal reception. A low battery may reduce the
phone’s ability to boost the antenna’s power and
function properly, especially in low signal strength
areas. Some phone manufacturers trade off signal
transmission and reception strength for battery life.
As the battery weakens, the signal strength may also
weaken. Some cell phones may operate more
effectively than others in low signal strength areas,
especially with a partially charged battery, and
depending on whether or not the retractable antenna
is fully extended (if applicable). On these models,
make sure the antenna is always extended to
maximize signal strength and extend battery life. If a client complains that their cell phone is not
automatically connecting to the HFL system when they
enter the vehicle, do this:
1. Make sure the Bluetooth feature is turned on in the cell phone.
2. Make sure the cell phone is properly painted to the HFL system.
3. Do a soft reset to the cell phone.
4. Check if the phone has an Authorized Connection or Trusted option.
5. Check the battery and signal strength on the cell phone. Pairing a phone requires optimal signal
strength and a nearly full battery.
If a client complains that they cannot receive incoming
calls through the HFL system, see if the call is routing to
the cell phone instead of the HFL system. An easy way
to know if the call is routed to the cell phone is when the
client says, ‘‘I can’t hear the caller, but they can hear me.’’ 1. Make sure the Bluetooth feature is turned on in the cell phone.
2. Make sure the cell phone is paired to the HFL system and linked.
3. Make sure the answer settings in the cell phone are set to multi-key or any-key answer. If the phone is
set to flip open to answer, recommend changing
the setting to Any Key or leaving the phone flipped
open when using the HFL system.
4. Make sure the Auto Answer feature is turned off in the cell phone.
5. Do a soft reset to the phone.
6. Make sure the battery is fully charged and there is adequate signal strength.
7. Ask the client if they have set specific ring tones or ringer IDs to specific contacts. If they have,
recommend using one standard ring tone for all
calls.
8. Make sure the client is pressing the HFL TALK button and not the HFL BACK button or the
navigation buttons.
08/08/21 14:18:37 61SNR030_230_0369
ProCarManuals.com
DYNOMITE -2009-

Outgoing CallsClearing the HFL System
23-367
If a client says that they cannot place a call using the
HFL system, ask if the call was initiated through the HFL
system or the cell phone itself.
IfthecallisplacedbytheHFLsystem:
1. Make sure the Bluetooth feature is turned on in the cell phone.
2. Make sure the cell phone is paired to the HFL system and linked.
3. Make sure the client is pressing the HFL TALK button before each command and going through
the calling process correctly.
4. Make sure the client is pressing the HFL TALK button and not the HFL BACK button or the
navigation buttons.
5. Check if the cell phone has an Authorized Connections or Trusted option.
6. Do a soft reset to the cell phone.
If the call is placed by the cell phone:
The call will remain on the handset until you transfer it
over to the HFL system. To continue the call on the HFL
system, you must use the Transfer command by
pressing and releasing the HFL TALK button during an
active call and saying ‘‘Transfer.’’ The client can now
continue the call using the HFL system. NOTE:
 This operation clears the HFL system of all passcode(s), any paired phones, and all names in the
HFL phonebook.
 Clearing the HFL system is recommend before selling the vehicle.
 If the system is locked and the pass code is lost or forgotten, see the symptom troubleshooting.
1. Press and release the HFL TALK button. After the beep, say ‘‘System clear’’ and the HFL system
responds, ‘‘This process will clear all paired phone,
clear all entries in the phonebook, clear the
passcode and restore all defaults in the system
setup. Is this what you would like to do?’’
2. Press and release the HFL TALK button. After the beep, say ‘‘Yes’’ and the HFL system responds,
‘‘Preparing to clear all paired phone, all phonebook
entries, the passcode. This may take up to 2
minutes to complete’’.
3. Press and release the HFL TALK button. After the beep, say ‘‘OK’’ to proceed, or say ‘‘Go back’’ or
‘‘Cancel’’.
4. If you said ‘‘OK’’, after a short period of time, the HFL system responds, ‘‘System has been cleared.
Returning to the main menu, the Clearing HFL
system procedure is now complete’’.
(cont’d)
08/08/21 14:18:38 61SNR030_230_0370
ProCarManuals.com
DYNOMITE -2009-

ÎHFL Buttons
Hard Reset
Linking Pairing
Soft Reset (cellular phone)
Software Version
Standard Ringtone
23-369
A
B
 HFL TALK button (A): Use this button on the steeringwheel to give commands. Press the button before a
voice command is given.
 HFL BACK button (B): Use this button on the steering wheel to end a call or return to a previous prompt in
the HFL menu. Pressing the button twice or holding it
down returns you to the HFL main menu.
Hard resets clear the saved settings in the cell phone
and restores it to the factory defaults. A hard reset
should be done only as a last resort (see the sell phone
owner’s manual for more information).
This is when your paired phone is actively ready to use
the HFL system. You can pair up to six phones to the
HFL system, but only one phone can be linked at a time.
If two paired phones are in the vehicle, only the phone
that is linked can use the HFL system and functions. The
second phone must be used as a normal handset. A description for linking two Bluetooth devices together.
In this case, you are linking a cell phone with the HFL
system. After the pairing process is complete, the
devices are able to recognize each other and
communicate wirelessly via Bluetooth.
This helps to restore the basic functions of the phone.
To do a soft reset, turn the phone power off, remove
and reinsert the cell phone battery, then turn the phone
back on.
This refers to the software version loaded in the cell
phone. The software version that was tested and
determined to be compatible with the HFL system may
be listed on the HFL website. Not all software versions
are compatible with the HFL system.
These ringtones come factory-installed on the cell
phone.
08/08/21 14:18:38 61SNR030_230_0372
ProCarManuals.com
DYNOMITE -2009-

(#'#
)
Symptom Diagnostic procedure Also check for
23-371
Symptom Troubleshooting Index
HFL does not respond
Control Unit Input Test
(see page 23-388) Check and repair all CAN related DTCs
The Bluetooth icon in the
navigation display is grayed-out There is no HFL-compatible
phone paired to the vehicle. Pair
an approved HFL-compatible
phone to the vehicleThe phone must be on the Honda list of
approved Bluetooth phones and
configured correctly. For a current list of
approved phones, go to www.acura.com/
handsfreelink, or call 888-528-7876 for
further assistance.
Check the Diagnostic Menu and use the
Navi System Link
The Honda approved Bluetooth
phone is having problems pairing
to the vehicle HFL System Troubleshooting
(see page 23-373)
The phone must be on the Honda list of
approved Bluetooth phones and
configured correctly. For a current list of
approved phones, go to www.acura.com/
handsfreelink, or call 888-528-7876 for
further assistance.
Check the Diagnostic Menu and use the
Navi System Link
The Honda approved Bluetooth
phone cannot use all its functions HFL System Troubleshooting
(see page 23-373)The phone must be on the Honda list of
approved Bluetooth phones and
configured correctly. For a current list of
approved phones, go to www.acura.com/
handsfreelink, or call 888-528-7876 for
further assistance.
Check the Diagnostic Menu and use the
Navi System Link
The Honda approved Bluetooth
phone does not place or receive
calls using the HFL system HFL System Troubleshooting
(see page 23-373)
The phone must be on the Honda list of
approved Bluetooth phones and
configured correctly. For a current list of
approved phones, go to www.acura.com/
handsfreelink, or call 888-528-7876 for
further assistance.
Check the Diagnostic Menu and use the
Navi System Link
The client wants the HFL system
reset (all phones and address
information cleared from the HFL
system) Clearing the system (see page
23-367)
See the owner’s manual for additional
information.
The HFL system is locked and the
pass code has been lost or
forgotten Symptom Troubleshooting
(see page 23-383)
The HFL system does not
recognize all voice prompts Symptom Troubleshooting
(see page 23-382)Also see Voice control tips.
The address book does not
transfer from Honda approved
Bluetooth phone to HFL system There is no HFL compatible
phone paired to the vehicle or
the approved phone does not
support the function. Pair an
approved HFL compatible
phone to the vehicle.The phone must be on the Honda list of
approved Bluetooth phones and
configured correctly. For a list of approved
phones, go to www.acura.com/
handsfreelink, or call 888-528-7876.
The HFL messages cannot be
heard or are weak Symptom Troubleshooting
(see page 23-383)Excessive interior noise (open windows,
vents blowing on microphone, etc.).
The Bluetooth icon does not
display (the Bluetooth phone is
linked) Symptom Troubleshooting
(see page 23-386)
08/08/21 14:18:38 61SNR030_230_0374
ProCarManuals.com
DYNOMITE -2009-

(#'#
)(#'#
)
µ
µ
µ
µ
µ
µ
The HFL system is locked and the pass code
has been lost or forgotten HFL message cannot be heard or are weak
YES
NO
YES
NO
YES
NO
23-38323-383
1. Connect the HDS to the DLC.
2. Turn the ignition switch to ON (II).
3. From the Body Electrical menu, select
HandsFreeLink.
4. Select Miscellaneous Tests, then select Pass code reset.
5. Follow the HDS prompts to reset the pass code. 1. Turn the ignition switch to ON (II).
2. Check that the audio system is operating normally,
and the speaker sound l evels from different audio
sources (AM/FM, CDs, etc.).
Go to step 3.
Refer to the audio system symptom
troubleshooting.
3. Check the navigation voice recognition system.
Go to step 4.
Refer to the navigation system
troubleshooting.
4. Check the audio system when HFL messages are played.
Go to step 5.
Go to step 10.
5. Turn the ignition switch to LOCK (0).
6. Disconnect navigation unit connector B (24P) and the HandsFreeLink control unit 28P connector.
(cont’d)
Does the audio system work normally, and is theaud i o out put f r om t he speak er nor mal w henpl ay i ng v ar i ous aud i o sour ces?
Does the voice recognition system work properly?
Dose t he aud i o sy st em mut e w hen H F L messagesar e bei ng pl ay ed ?
08/08/21 14:18:42 61SNR030_230_0386
ProCarManuals.com
DYNOMITE -2009-


(#')
General PrecautionsSteering-related Precautions
Cable Reel Alignment
24-13
Precautions and Procedures
NOTE: Some systems store data in memory that is lost
when the battery is disconnected. Before disconnecting
the battery, refer to Battery Terminal Disconnection and
Reconnection (see page 22-68).
Please read the following precautions carefully before
servicing the airbag system. If the instructions
described in this manual are not properly followed, or
the airbags could accidentally deploy and cause
damage or injuries. Except when doing electrical inspections, always turn the ignition switch to LOCK (0), disconnect the
negative cable from the battery, then wait at least
3 minutes before starting work.
NOTE: The SRS memory is not cleared even if the
ignition switch is turned to LOCK (0), or the battery
cables are disconnected from the battery.
 Use replacement parts which are manufactured to the same standards and quality as the original parts. Do
not install used SRS parts. Use only new parts when
making SRS repairs.
 Carefully inspect any SRS part before you install it. Do not install any part that shows signs of being
dropped or improperly handled, such as dents, cracks
or deformation.
 Before disconnecting the SRS unit connectors, always disconnect the appropriate SRS parts
connectors.  Use only a digital multimeter to check the system. If it
is not a Honda multimeter, make sure its output is
10 mA (0.01 A) or less when switched to the lowest
value in the ohmmeter range. A tester with a higher
output could cause accidental deployment and
possible injury.
 Do not put objects on the front passenger’s airbag.
 The original audio and navigation system have a coded theft protection circuit. Make sure you have the
anti-theft codes for the audio system or navigation
system (if equipped), then write down the audio
presets before disconnecting the negative cable from
the battery.
 Before returning the vehicle to the client, enter the anti-theft codes for the audio system or navigation
system (if equipped), then enter the audio presets; set
the clock.
 Misalignment of the cable reel could cause an open in the wiring, making the SRS system, remote steering
wheel controls, or the horn inoperative. Center the
cable reel whenever you do the following (see step 6
on page 24-202).
– Installation of the steering wheel
– Installation of the cable reel
– Installation of the steering column
– Other steering-related adjustment or installation
 Do not disassemble the cable reel.
 Do not apply grease to the cable reel.
 If the cable reel shows any signs of damage, replace it with a new one. For example, if the cable reel does
not rotate smoothly, replace it.
(cont’d)
08/08/21 13:54:18 61SNR030_240_0013
ProCarManuals.com
DYNOMITE -2009-


(#' 
)
DTC (Diagnostic Trouble Codes) Reading the DTC
Precautions
24-22SRS
General Troubleshooting Information
A
The self-diagnostic function of the SRS system allows it
to locate the causes of system problems and store this
information in memory. For easier troubleshooting, this
data can be retrieved via a data link circuit.
 When you turn the ignition switch to ON (II), the SRS indicator comes on. If it goes off after 6 seconds, the
system is normal, and is not currently detecting any
abnormality.
 If there is an abnormality, the system locates and defines the problem, stores this information in
memory, and turns on the SRS indicator. The data
remains in memory even if the ignition switch is
turned off or the battery is disconnected.
 The data is stored in memory as a diagnostic trouble code (DTC).
 The ‘‘x’’ at the end of each DTC denotes a numeric character (0 thru 9) or an alpha character (A thru F)
that is displayed on the HDS.
 DTCs are either latching or resetting depending on the malfunction. With resetting DTCs, the SRS
indicator goes off the next time the ignition switch is
turned to ON (II), and the system is normal, but the
DTC is still stored. With latching DTCs, the SRS
indicator does not turn to LOCK (0) until the
malfunction is repaired and the DTC is cleared.
 When you connect the HDS to the data link connector (DLC), you can retrieve a more detailed DTC in the
HDS ‘‘SRS’’ menu.
NOTE: Only read DTCs from the SRS menu, not from
the SWS menus. SWS (ODS unit) DTCs are subcodes
of SRS unit DTCs. Only troubleshoot the
corresponding SRS DTCs.
 After reading and recording the DTC, proceed with the troubleshooting procedure for that code.
 Use only a digital multimeter to check the system. Make sure its output is 10 mA (0.01 A) or less when
switched to the smallest value in the ohmmeter range.
A tester with a higher output could damage the
airbag circuit or cause accidental airbag deployment
and possible injury.  Whenever the ignition switch is in ON (II), or has been
turned to LOCK (0), for less than 3 minutes, be careful
not to bump the SRS unit; the airbags could
accidentally deploy and cause damage or injuries.
 Before removing the dashboard wire harness, floor wire harness, disconnect the driver’s airbag
connector, the front passenger’s airbag connector,
both side airbag connectors, both side curtain airbag
connectors and both seat belt tensioner connectors.
 Make sure the battery is fully charged. If the battery is dead or low, electrical measurements may not be
correct.
 Do not touch a tester probe to the terminals in the SRS unit or harness connectors, and do not connect
the SRS unit terminals or the sensor terminals with a
jumper wire. Use only the backprobe set and the
multimeter. Backprobe spring-loaded lock type
connectors correctly.
1. Make sure the ignition switch is in LOCK (0).
2. Connect the HDS to the data link connector (DLC) (A).
3. Turn the ignition switch to ON (II).
4. Make sure the HDS communicates with the vehicle and the SRS unit. If it does not communicate,
troubleshoot the DLC circuit (see page 11-204).
08/08/21 13:54:21 61SNR030_240_0022
ProCarManuals.com
DYNOMITE -2009-