service Acura RDX 2017 Navigation Manual

336
Reference Information
Client Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2Troubleshooting P. 316
• There are also FAQs available online at
www.acuranavi.com (U.S.) or
www.acuranavi.ca (Canada).
• For traffic-related issues:
2 Traffic P. 318
• For reporting issues with the database or
places/landmarks:
2 Visiting Your Dealer P. 336
• Call Acura Client Relations.
2Acura Client Relations Contact
Information P. 336
Acura Client Relations
Contact Information
Acura Navi
American Honda Motor Co., Inc.
Acura Client Relations
Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Telephone: (800) 382-2238
Honda Canada Inc.
Acura Client Relations
180 Honda Boulevard
Markham, L6C 0H9, ON
E-Mail: [email protected]
Telephone: (888) 9-ACURA-9
Hours: 8:00 am to 7:30 pm
Monday to Friday (Eastern time)
Visiting Your Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult a dealer . Please identify the
specific issue (e.g., error occurs when you
enter a specific addre ss, when driving on a
certain road, or just when it’s cold) so that
the service technician can refer the issue to
the factory so that a solution can be found.
Be patient, the service technician may be
unfamiliar with your specific issue.
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uuLegal Information uUser Agreements
Continued
Reference Information
OF THE SOFTWARE OR AGAINST
INFRINGEMENT. IF YOU HAVE RECEIVED
ANY WARRANTIES REGARDING THE
DEVICE OR SOFTWARE THOSE
WARRANTIES DO NOT ORIGINATE
FROM, AND ARE NOT BINDING ON, MS.
• NO LIABILITY FOR CERTAIN DAMAGES. EXCEPT AS PROHIBITED BY LAW, MS,
MICROSOFT CORPORATION AND THEIR
AFFILIATES SHALL HAVE NO LIABILITY
FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN
CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS
LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. IN NO EVENT SHALL MS,
MICROSOFT CORPORATION AND/OR
THEIR AFFILIATES BE LIABLE FOR ANY
AMOUNT IN EXCESS OF U.S. TWO
HUNDRED FIFTY DOLLARS (U.S.$250.00).
• SPEECH RECOGNITION If the SOFTWARE includes speech
recognition component(s), you should
understand that speech recognition is an
inherently statistical process and that
recognition errors are inherent in the
process. Neither ALPINE nor its suppliers shall be liable for any damages arising out
of errors in the speech recognition
process.
• LIMITATIONS ON REVERSE ENGINEERING, DECOMPILATION, AND
DISASSEMBLY
You may not reverse engineer,
decompile, or disassemble the
SOFTWARE, except and only to the
extent that such activity is expressly
permitted by applicable law
notwithstanding this limitation.
• ADDITIONAL SOFTWARE/SERVICES The SOFTWARE may permit ALPINE, MS,
Microsoft Corporation or their affiliates
to provide or make available to you
SOFTWARE updates, supplements, add-
on components, or Internet-base service
components of the SOFTWARE after the
date you obtain your initial copy of the
SOFTWARE (“Supplemental
Components”).
u If ALPINE provides or makes available
to you Supplemental Components
and no other EULA terms are provided
along with the Supplemental
Components, then the terms of this
EULA shall apply. u
If MS, Microsoft Corporation or their
affiliates make available Supplemental
Components, and no other EULA
terms are provided, then the terms of
this EULA shall apply, except that MS,
Microsoft Corporation or affiliate
entity providing the Supplemental
Component(s) shall be licensor of the
Supplemental Component(s).
u ALPINE, MS, Microsoft Corporation
and their affiliates reserve the right to
discontinue any Internet-based
services provided to you or made
available to you thro ugh the use of the
SOFTWARE.
• RECOVERY MEDIA If SOFTWARE is provided by ALPINE on
separate media and labeled “Recovery
Media” you may use the Recovery Media
solely to restore or reinstall the
SOFTWARE originally installed on the
DEVICE.
• UPGRADES If the SOFTWARE is provided by ALPINE
separate from the DEVICE on separate
media or via web download or other
means, and is labeled “For Upgrade
Purposes Only” you may install one (1)
copy of such SOFTWARE onto the
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uuLegal Information uUser Agreements
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DEVICE as a replacement copy for the
existing SOFTWARE, and use it in
accordance with this EULA, including any
additional EULA terms accompanying the
upgrade SOFTWARE.
• TERMINATION
Without prejudice to any other rights,
ALPINE or MS may terminate this EULA if
you fail to comply with the terms and
conditions of this EULA. In such event,
you must destroy all copies of the
SOFTWARE and all of its component
parts.
• INTELLECTUAL PROPERTY RIGHTS All title and intellectu al property rights in
and to the SOFTWARE (including but not
limited to any images, photographs,
animations, video, audio, music, text and
“applets,” incorporated into the
SOFTWARE), the accompanying printed
materials, and any copies of the
SOFTWARE, are owned by MS, Microsoft
Corporation, their a ffiliates or suppliers.
The SOFTWARE is licensed, not sold.
You may not copy the printed materials
accompanying the SOFTWARE. All title
and intellectual property rights in and to
the content which may be accessed
through use of the SOFTWARE is the property of the respective content owner
and may be protected by applicable
copyright or other intellectual property
laws and treaties. This EULA grants you
no rights to use such content. All rights
not specifically granted under this EULA
are reserved by MS, Microsoft
Corporation, their affi
liates and suppliers.
Use of any on-line services which may be
accessed through the SOFTWARE may be
governed by the respective terms of use
relating to such services. If this
SOFTWARE contains documentation that
is provided only in electronic form, you
may print one copy of such electronic
documentation.
• TRADEMARKS This EULA does not grant you any rights
in connection with any trademarks or
service marks of ALPINE MS, Microsoft
Corporation, their aff iliates or suppliers.
• PRODUCT SUPPORT Product support for the SOFTWARE is not
provided by MS, its parent corporation
Microsoft Corporation, or their affiliates
or subsidiaries. For product support,
please refer to ALPINE support number provided in the do
cumentation for the
DEVICE.
Should you have any questions
concerning this EULA, or if you desire to
contact ALPINE for any other reason,
please refer to the address provided in
the documentation for the DEVICE.
• SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS
You may permanently transfer rights
under this EULA only as part of a
permanent sale or transfer of the Device,
and only if the recipi ent agrees to this
EULA. If the SOFTWARE is an upgrade,
any transfer must al so include all prior
versions of the SOFTWARE.
• EXPORT RESTRICTIONS You acknowledge that SOFTWARE is of
US-origin. You agree to comply with all
applicable international and national laws
that apply to the SOFTWARE, including
the U.S. Export Administration
Regulations, as well as end-user, end-use
and country destination restrictions
issued by U.S. and other governments.
For additional inform ation on exporting
the SOFTWARE, see http://
www.microsoft.co m/exporting/.
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Continued
Reference Information
Music recognition technology and related
data are provided by Gracenote ®.
Gracenote is the indus try standard in music
recognition technology and related content
delivery.
For more information, visit
www.gracenote.com .
When music is recorded to the HDD from a
CD, information such as the recording artist
and track name are retrieved from the
Gracenote Database and displayed (when
available).
Gracenote may not contain information for
all albums.
Gracenote is an in ternet-based music
recognition service that allows artist, album,
and track information from CDs to display
on the HDD.
Gracenote users are allowed 4 free updates
a year. More information about Gracenote,
its features, and downloads are available at
www.honda.com (in U.S.) or
www.honda.ca (in Canada).
■Gracenote Music Recognition
Service (CDDB)CD and music-related data from Gracenote,
Inc., copyright © 2000 to present
Gracenote. Gracenote
Software, copyright
© 2000 to present Gracenote.
One or more patents owned by Gracenote
apply to this produc t and service. See the
Gracenote website for a non-exhaustive list
of applicable Gracenote patents.
Gracenote, CDDB, MusicID, MediaVOCS,
the Gracenote logo and logotype, and the
“Powered by Gracenote” logo are either
registered trademarks or trademarks of
Gracenote in the United States and/or other
countries.
This application or device contains software
from Gracenote, Inc. of Emeryville,
California (“Grace note”). The software
from Gracenote (the “Gracenote
Software”) enables this application to
perform disc and/or f ile identification and
obtain music- related information, including
name, artist, track, and title information
(“Gracenote Data”) from online servers or
embedded databases (collectively,
“Gracenote Servers”) and to perform other
■ Gracenote
® END USER LICENSE
AGREEMENT
functions. You may use Gracenote Data
only by means of th e intended End-User
functions or this application or device.
You agree that you will use Gracenote Data,
the Gracenote Software, and Gracenote
Servers for your own personal non-
commercial use only.
You agree not to assign, copy, transfer, or
transmit the Gracenote Software or any
Gracenote Data to any third party.
YOU AGREE NOT TO USE OR EXPLOIT
GRACENOTE DATA, THE GRACENOTE
SOFTWARE, OR GRACENOTE SERVERS,
EXCEPT AS EXPRESSLY PERMITTED HEREIN.
You agree that your no n-exclusive license to
use the Gracenote Data, the Gracenote
Software, and Gracenote Servers will
terminate if you violate these restrictions. If
your license terminates , you agree to cease
any and all use of the Gracenote Data, the
Gracenote Software, and Gracenote
Servers.
Gracenote reserves all rights in Gracenote
Data, the Gracenote Software, and the
Gracenote Servers, including all ownership
rights. Under no circumstances will
Gracenote become liable for any payment
to you for any information that you provide.
You agree that Gracenot e, Inc. may enforce
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uuLegal Information uAs required by the FCC
Reference Information
its rights under this Agreement against you
directly in its own name.
The Gracenote service uses a unique
identifier to track que ries for statistical
purposes. The purpose of a randomly
assigned numeric identifi er is to allow the
Gracenote service to count queries without
knowing anything about who you are. For
more information, see the web page for the
Gracenote Privacy Polic y for the Gracenote
service.
The Gracenote Software and each item of
Gracenote Data are licensed to you “AS IS.”
Gracenote makes no representations or
warranties, express or implied, regarding
the accuracy of any Gracenote Data from in
the Gracenote Servers. Gracenote reserves
the right to delete data from the Gracenote
Servers or to change data categories for any
cause that Gracenote deems sufficient. No
warranty is made that the Gracenote
Software or Gracenote Servers are error-
free or that functioning of Gracenote
Software or Gracenote Servers will be
uninterrupted.
Gracenote is not obligated to provide you
with new enhanced or additional data types
or categories that Gracenote may provide in the future and is fr
ee to discontinue its
services at any time.
GRACENOTE DISCLAIMS ALL WARRANTIES
EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND
NONINFRINGEMENT. GRACENOTE DOES
NOT WARRANT THE RESULTS THAT WILL BE
OBTAINED BY YOUR USE OF THE
GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS OR
LOST REVENUES.
copyright © 2000 to present GracenoteAs required by the FCC
1. This device complies with Part 15 of the
FCC Rules and Canadian RSS-210/
RSSGen. Operation is subject to the
following two conditions: (1) this device
may not cause harmful interference, and
(2) this device must accept any
interference received, including
interference that may cause undesired
operation.
2. The FCC requires the user to be notified
that any changes or modifications made
to this device that are not expressly
approved by the pa rty responsible for
compliance may void the user’s authority
to operate the equipment.
3. This product emits radio frequency
energy, but the radiated output power of
this device is far below the FCC and IC
radio frequency exposure limits. This
equipment complies with FCC and IC RF
radiation exposure limits set forth for an
uncontrolled environm ent. Nevertheless,
the device should be used in such a
manner that the potential for human
contact with the antenna during normal
operation is minimized.
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