display Acura TLX 2016 Navigation Manual

290
Troubleshooting
Error Messages
Navigation System
Error MessageSolution
The display temperature is too high. For protection,
the system will shut off until the display cools down.This message appears briefly when the display temperature is too high. The
navigation system turns off until the disp lay cools down. The system turns back on
automatically when the display cools down.
The navigation system temperature is too low. For
protection, the system will shut off until the it
warms up.The navigation system has difficulty r eading the HDD when the temperature is
below approximately -22°F (-30°C). The navigation system starts up automatically
when the display warms up.
The navigation system atmospheric pressure is too
low. For protection, the system will shut off until the
pressure returns to safe levels.The HDD is inoperable due to low atmosphe ric pressure. Move your vehicle to the
place where the atmosphe ric pressure is high.
The navigation system temperature is too high. For
protection, the system will shut off until it cools
down.The navigation system has difficulty r eading the HDD when the temperature is
high. The navigation system starts up automatically when the system cools down.
HDD access error. Please consult your dealer.Writing of the data to the HDD failed wi th a cause other than low temperature,
high temperature, and low atmospheric pres sure. After a short wait, try to operate
the system again. If this does not solv e the problem, consult with the dealer.
HDD access error. The system will reset and attempt
to correct the problem.
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uuError Messages uHard Disc Driv e (HDD) Audio
Troubleshooting
Hard Disc Drive (HDD) Audio
If an error occurs while playing the Hard Disc Drive (HDD) Audio, you may see the
following error messages. If you cannot clear the error message, contact a dealer.
Error MessageCause
HDD access error.
Please consult your dealer.—
The navigation system temperature is too high. For
protection, the system will shut off until it cools
down.Turn the audio system off and allow the player to cool down until the error
message is cleared.
The navigation system temperature is too low. For
protection, the system will shut off until it warms
up.The navigation system has difficulty r eading the HDD when the temperature is
below approximately -22°F (-30°C). The navigation system starts up automatically
when the display warms up.
Unplayable FileAppears when a file format not supported. Current track will be skipped. The next
supported track plays automatically.
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294
uuError Messages uPandora ®
Troubleshooting
Pandora ®
If an error occurs while playing Pandora ®, you may see the following error messages.
If you cannot clear the error message, contact a dealer.
Error MessageCauseSolution
Incompatible USB Device
Please Check Owner’s ManualAppears when an incompatible device is
connected.Disconnect the device. Then turn the
audio system off, and turn it again. Do
not reconnect the device that caused
the error.
There is no station list in the device.
Please add the station list to your device.
No stations have been created.
Please create a station on the device.
Appears when there is no station list on
the device.Use the device to create a station.
Music licenses force us to limit the number of tracks
you may skip each hour.Appears when you try to skip a song or
select Dislike over the predetermined
number of times in an hour.Try again later.
Unable to save rating.
Unable to save bookmark.Appears when the commanded
operation is failed.Try again later.
No dataAppears when no data is available with
Pandora ® activated.Reboot the app and reconnect the
device.
UnsupportedAppears when Pandora ® version is not
supported.Update Pandora ® to the latest version.
PANDORA App version is not supported.
PANDORA system maintenanceAppears when the Pandora ® server is in
maintenance.Try again later.
U.S. models
Navigation Screen
On Demand Multi-Use DisplayTM
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uuError Messages uPandora ®
Troubleshooting
Cannot connect to PANDORA.
When stopped, check your mobile device.The Pandora® app failed to start
because of the following device errors:
●The display on your smartphone is
turned off.
●Your smartphone is locked.●The home screen or the app screen
(music screen) is not displayed on
your smartphone.
●The track is not played on your
smartphone even after 30 seconds
have passed.
●The Pandora ® app is not installed in
your device, or the Pandora ® version
is not supported.
●Turn the phone screen on, and make
sure it is unlocked.
●The Pandora® version is not
supported. Update to the latest
version.When not driving, pleas e see mobile device.
The Pandora® app in your smartphone is
not compatible with the app launcher
system.Download the most recent version of
the Pandora® app.
The required app is not installed.Download the HondaLink app from
www.hondalink.com .
The maximum number of stations that can be
created is 100. To create more, please delete one or
more previously created stations.Appears when the number of created
stations reaches the limitation.Delete the unneeded stations from the
Station List.
Unable to create new station.
Please try again.Appears when you try to create a new
station.Try again later.
Error MessageCauseSolution
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300
Reference Information
System Initialization
The navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the battery
was disconnected).
Entering the Security Code
In most cases, you do not need to enter a
security code. Follow the steps to reactivate
the system.
1. Set the power mode to ON, and turn on
the audio system.
2. Press and hold the (Power) button for
more than two seconds.
u The system is reactivated when the
system’s control unit recognizes that
the system is in your vehicle.
If the control unit fa ils to recognize,
you must go to a dealer and have the
system checked.
Acquiring GPS Information
Depending on the length of time the power
was interrupted, your system may require
GPS initialization.
If initialization is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, the following screen is
displayed.
If you are experiencing GPS reception
problems:
2 GPS System P. 302
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uuSystem Initialization uStartup Confirmation Screen
Reference Information
Startup Confirmation
Screen
The Startup Confirmation screen is
displayed when initialization has
successfully completed. It is displayed every
time you start your vehicle. Press to
select OK to continue.
Map Matching
Map matching is the process of using the
acquired GPS information to locate your
position on the map screen. If you are on a
mapped road, the name of the road is
displayed along the bottom of the map
screen when map matching is completed.
Do not enter a destination until the road
name is displayed.
The system may initially show your location
on a different street (e.g., in urban areas
where streets are close together), may show
an incorrect elevation, or may delay the
display of the vehicle position icon at
intersections. This is normal; the system will
correct itself while you drive.
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uuClient Assistance uMap Coverage
Reference Information
Map Coverage
The navigation system provides map
coverage for the United States, Canada,
Puerto Rico, and Mexico. The map coverage
consists of accurately mapped (verified)
metropolitan areas and a less accurate
(unverified) rural database. Note that
unverified areas are constantly being
reviewed and converted to verified areas
each year.
Map coverage update information is
available from Acura Client Relations or
online at www.acuranavi.com (U.S.) or
www.acuranavi.ca (Canada).
To find navigation system update
information:
1.Visit the website.
2. Enter your vehicle model and model year.
3. Click Map Coverage to display a list of
verified coverage areas on the most
recent update.
4. Click Map Coverage Details to display a
PDF document with a full listing of all
coverage areas.
u Adobe ® Reader ® is required for
viewing and printing the Portable
Document Format (PDF) documents.
To download the latest version of
Adobe Reader, visit http://
get.adobe.com/reader/ .Obtaining a Navigation
Update
Acura is continually expanding the scope of
the navigation system. Navigation system
software upgrades may be made available
periodically, usually in the fall of each year.
To purchase an update:
1. Obtain your vehicle’ s VIN number and the
System/Device Information.
2 System Device Information P. 280
2.Call the Acura Navigation Disc Fulfillment
Center at (888) 549-3798, or order
online at www.acuranavi.com (U.S.) or
www.acuranavi.ca (Canada).
An update is not available from a dealer.
However, the dealer may assist you in
obtaining one for you out of courtesy. There
is no program for free updates.
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uuClient Assistance uTraffic Information
Reference Information
Traffic Information
Continuously updated traffic information is
available in major metro politan areas across
the 48 contiguous states and some cities in
Canada. A list of coverage areas is available
online.
To find traffic information:
1. Visit www.acura.com/realtimetraffic .
2. Select Real-Time Traffic on the TLX.
3. Click AcuraLink Real-Time Traffic.
Operation in Alaska,
Hawaii, Canada, Puerto
Rico, and Mexico
All roads displayed on the map screens are
verified roads. Inform ation in this manual
relating to “unverified” roads or areas is not
applicable.
Entering a destination address or place/
landmark on another island may result in a
screen caution message. This is because
there are no ferry rout es between islands in
the database.
If Street Name Guidance is set to On, the
street names will not be read out by voice
guidance. This may change in a future data
update.
■ Map Coverage
■Address and Place Entry
Screens
■Puerto Rico and Mexico
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307Continued
Reference Information
Legal Information
Copyrights
• Infogroup-Data: Certain business data provided by Infogroup © 2011, All Rights
Reserved.
• EXIT-Data: © ZENRIN CO ., LTD. 2011. All
rights reserved.
• Building foot print: © ZENRIN CO., LTD. 2011. All rights reserved.
• Junction View Data: © ZENRIN USA, INC. 2011. All rights reserved.
• Brand icon: The marks of companies
displayed by this product to indicate
business locations are the marks of their
respective owners. The use of such marks
in this product does not imply any
sponsorship, approval, or endorsement
by such companies of this product.
User Agreements
In using this HDD “Satellite Linked
Navigation System” (the “HDD”), which
includes HONDA MOTOR CO., LTD.
software, ALPINE EL ECTRONICS, INC.
software, and NAVTEQ database contents
(hereinafter referred to as “Licensors”), you
are bound by the terms and conditions set
forth below. By using your copy of the HDD,
you have expressed your Agreement to the
terms and conditions of this Agreement.
You should, therefore, make sure that you
read and understand the following
provisions. If for any reason you do not wish
to be bound by the terms of this
Agreement, please return the HDD to your
dealer.
• The HDD may not be copied, duplicated, or otherwise modified, in whole or in
part, without the express written
permission of the Licensors.
• The HDD may not be transferred or sublicensed to any th ird party for profit,
rent or loan, or licensed for reuse in any
manner.
■ Navigation System User
Agreement
• The HDD may not be decompiled, reverse
engineered or otherw ise disassembled, in
whole or in part.
• The HDD may not be used in a network or by any other manner of simultaneous
use in multiple systems.
• The HDD is intended solely for personal use (or internal use where the end-user is
a business) by the consumer. The HDD is
not to be used for commercial purposes.
• The Licensors do not guarantee to the client that the functions included in the
HDD meet the specific objectives of the
user.
• Licensor shall not be responsible for any
damages caused by the use of the HDD
to the actual user or to any third party.
• The warranty on the HDD shall not
extend to an exchange or refund due to
misspelling, omission of letters, or any
other cosmetic discrepancy in the
contents of the HDD.
• The right to use the HDD shall expire either when the user destroys the HDD or
software, or when an y of the terms of
this Agreement are violated and the
Licensors exercise the option to revoke
the license to use the HDD or software.
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uuLegal Information uUser Agreements
Reference Information
• The terms and conditions hereof apply to
all subsequent users and owners as well
as to the original purchaser.
• The logos of oil companies, hotels, convenience stores, and other businesses
are displayed for your information and
convenience, and in no way imply any
sponsorship, approval or endorsement of
these companies, or their products. The
logos are trademarks of their respective
owners.
• The marks of companies displayed by this
product to indicate business locations are
the marks of their respective owners.
• The use of such marks in this product
does not imply any sponsorship,
approval, or endorsement by such
companies of this product.
The user shall indemnify and save harmless
the Licensors, and thei r officers, employees
and agents, from and against any claim,
demand or action, irrespective of the nature
of the cause of the claim, demand or action,
alleging loss, costs, expense, damages or
injuries (including injuries resulting in death)
arising out of the use or possession of the
HDD or software.
Use, duplication, or disclosure of this HDD
by or on behalf of the United States government is subject to “Restricted
Rights” as set forth at FAR 52.227-14, -19
or DFARS 252.227-7013, as applicable.
Manufacturers are the Licensors, including
HONDA MOTOR CO., LTD., 2-1-1 Minami
Aoyama Minato-Ku Tokyo 107-8556
JAPAN., Alpine Electronics, Inc., 20-1
Yoshima Kogyodanchi, Iwaki, Fukushima
970-1192 JAPAN., NAVTEQ Corporation,
425 W Randolph St. Chicago, IL 60606,
USA.
You have acquired a device (“DEVICE”) that
includes software licensed by Alpine
Electronics, Inc. (collectively “ALPINE”) from
an affiliate of Microsoft Corporation
(collectively “MS”). T
hose installed software
products of MS origin, as well as associated
media, printed materials, and “online” or
electronic documentation (“SOFTWARE”)
are protected by international intellectual
property laws and treaties. The SOFTWARE
is licensed, not sold. All rights reserved.
IF YOU DO NOT AGREE TO THIS END USER
LICENSE AGREEMENT (“EULA”), DO NOT
USE THE DEVICE OR COPY THE SOFTWARE
■ Navigation System END USER
LICENSE AGREEMENT
INSTEAD, PROMPTLY CONTACT ALPINE
FOR INSTRUCTIONS ON RETURN OF THE
UNUSED DEVICE(S) FOR A REFUND. ANY
USE OF THE SOFTWARE, INCLUDING BUT
NOT LIMITED TO USE ON THE DEVICE, WILL
CONSTITUTE YOUR AGREEMENT TO THIS
EULA (OR RATIFICATION OF ANY PREVIOUS
CONSENT).
• GRANT OF SOFTWARE LICENSE
This EULA grants you the following
license: You may use the SOFTWARE only
on the DEVICE.
• NOT FAULT TOLERANT THE SOFTWARE IS NOT FAULT
TOLERANT. ALPINE HAS INDEPENDENTLY
DETERMINED HOW TO USE THE
SOFTWARE IN THE DEVICE, AND MS HAS
RELIED UPON ALPINE TO CONDUCT
SUFFICIENT TESTING TO DETERMINE
THAT THE SOFTWARE IS SUITABLE FOR
SUCH USE.
• NO WARRANTIES FOR THE SOFTWARE THE SOFTWARE is provided “AS IS” and
with all faults. THE ENTIRE RISK AS TO
SATISFACTORY QUALITY,
PERFORMANCE, ACCURACY, AND
EFFORT (INCLUDING LACK OF
NEGLIGENCE) IS WITH YOU. ALSO,
THERE IS NO WARRANTY AGAINST
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